scholarly journals Antecedents of the Green Behavioral Intentions of Hotel Guests: A Developing Country Perspective

2021 ◽  
Vol 13 (8) ◽  
pp. 4427
Author(s):  
Farida Saleem
Keyword(s):  
Willingness To Pay ◽  
Developing Country ◽  
Behavioral Intentions ◽  
Structural Equation ◽  
Negative Impact ◽  
Positive Impact ◽  
Quality Attributes ◽  
Study Data ◽  
Equation Modeling ◽  
Revisit Intentions

The current study sought to extend the literature on antecedents of the green behavioral intentions of hotel guests in a developing country context. Building on the theory of planned behavior and moral norm-activation theory, antecedents of the green behavioral intentions of hotel guests were proposed and tested using a developing country as a field of study. Data were collected from 203 hotel guests, and the proposed model was analyzed using a structural equation modeling technique. The results showed that altruism helps in developing positive attitudes, and these attitudes have a significant influence on hotel guests’ green behavioral intentions. Similarly, cognitive aspects, including quality attributes and value for money, also play a role in developing positive intentions for willingness to pay more and revisit intentions. Inconvenience has a significant negative impact on revisit intentions, and quality attributes have a significant positive impact on willingness to pay more.

Psychological factors affecting the behavioral intention of the tourist visiting Southeastern Anatolia

2019 ◽  
Vol 2 (4) ◽  
pp. 425-450 ◽  
Author(s):  
Sedat Çelik ◽  
Bekir Bora Dedeoğlu
Keyword(s):  
Behavioral Intentions ◽  
Structural Equation ◽  
Quantitative Research ◽  
Negative Impact ◽  
Positive Impact ◽  
Equation Modeling ◽  
Content Type ◽  
Factors Affecting ◽  
Tourist Behavior ◽  
Travel Motivations

Purpose The purpose of this paper is to reveal the relationship between personality traits, travel motivations, perceived destination quality, overall destination satisfaction and behavioral intentions of domestic tourists. Design/methodology/approach The quantitative research method was used in the study. A survey technique was used to collect data. Data were applied to incoming domestic tourist to Gaziantep and Sanliurfa cities in Southeast Anatolia of Turkey. The data obtained were analyzed by structural equation modeling. Findings The study showed that personal traits “agreeableness” and “conscientiousness” positively affect relaxation motivation. Cultural and relaxation motivations had a positive impact on satisfaction, whereas pleasure-seeking motivation has a negative impact on satisfaction. In addition, overall destination satisfaction is positively affected by destination quality perceptions and affects loyalty in a positive way. Research limitations/implications During the literature review phase, no scale was found according to different destination characteristics (cultural, nature and sea destinations). In this regard, developing new scales to measure destination quality in accordance with different destination types would allow comprehending the subject in a more clear and detailed way. Practical implications The establishment of relationship between variable examined by this study ensures that product and services provided by the destination reach the correct target audience, which brings along the success to destination. For instance, destination management organizations could get information from travel agencies they work with about the characteristics, and motivations of tourists, and could develop their strategies, and plans, accordingly. Originality/value This study has three important contributions. First, revealing the role of personality in tourist behavior; second, their behaviors and attitude before (motivation and personality) during (destination quality and satisfaction) and after visiting (behavioral intentions) were examined; and third, personality, travel motivation, destination quality and satisfaction are discussed together as a model in this study.

scholarly journals Can Corporate Fairness towards Public Authorities Enhance Customer Loyalty? A Multi-Sectorial Investigation in a Developing Country

2019 ◽  
Vol 12 (1) ◽  
pp. 187 ◽  
Author(s):  
Ovidiu I. Moisescu ◽  
Oana A. Gică ◽  
Victor O. Müller ◽  
Camelia Ancuța Müller
Keyword(s):  
Developing Country ◽  
Customer Loyalty ◽  
Structural Equation ◽  
Positive Impact ◽  
Retail Banking ◽  
Equation Modeling ◽  
Public Authorities ◽  
Banking Services ◽  
Mediating Role ◽  
Company Identification

This paper investigates how customer loyalty can be enhanced by improving customers’ perceptions of corporate fairness towards public authorities, taking into account the mediating role of customer-company identification, in a multi-sectorial context, in a developing country in Central and Eastern Europe. The investigation is conducted comparatively within four main industries (telecom services, retail banking services, dairy products and personal care products) and depicts the particular impact these perceptions have on customer loyalty in each domain, with practical implications concerning corporate social responsibility (CSR) communications. A consumer survey was designed and implemented among a sample of 1464 customers from Romania. The collected data was analyzed by means of partial least squares structural equation modeling (PLS-SEM). We found that customers’ perception of corporate fairness towards public authorities has a significant and positive impact on customer loyalty in all investigated industries, both directly and indirectly via customer-company identification, with a higher impact for services, especially for retail banking services.

scholarly journals Why Do Patients Move from Online Health Platforms to Hospitals? The Perspectives of Fairness Theory and Brand Extension Theory

2019 ◽  
Vol 16 (19) ◽  
pp. 3755 ◽  
Author(s):  
Wei Le ◽  
Po-Ya Chang ◽  
Yu-Wei Chang ◽  
Jiahe Chen
Keyword(s):  
Behavioral Intentions ◽  
Structural Equation ◽  
Positive Impact ◽  
Healthcare Services ◽  
Extension Theory ◽  
Equation Modeling ◽  
Research Model ◽  
Perceived Fairness ◽  
Fairness Theory ◽  
Doctor Communication

Online healthcare services are growing rapidly. Patients can receive health support through communication with online health professionals. However, previous research on eHealth has focused on patients’ online behavioral intentions. The purpose of this study is to investigate the effect of online patient–doctor communication on offline behavioral intentions and to propose a conceptual model for eHealth. We integrate fairness theory and band extension theory to develop a research model. This is further tested by structural equation modeling (SEM), with 279 valid sets of data from patients on the online health platform. Using partial least squares analysis (PLS), the results show that perceived fairness is an important factor affecting online satisfaction and the willingness to ask online doctors, which in turn has a positive impact on the willingness to go to offline doctors. These findings shed light on the research model for eHealth and offer suggestions for improving patients’ online satisfaction, as well as both online and offline behavioral intentions.

scholarly journals A Comparative Study Using Two SEM Techniques on Different Samples Sizes for Determining Factors of Older Employee’s Motivation and Satisfaction

2020 ◽  
Vol 12 (6) ◽  
pp. 2189 ◽  
Author(s):  
Maja Rožman ◽  
Polona Tominc ◽  
Borut Milfelner
Keyword(s):  
Structural Equation Modeling ◽  
Structural Equation ◽  
Negative Impact ◽  
Positive Impact ◽  
Employee Motivation ◽  
Equation Modeling ◽  
Older Employees ◽  
Employee Relationships ◽  
Employee Stress ◽  
The Impact

The purpose of this article is to present the relationships among older employee stress, motivation, satisfaction, and relationships in the workplace using two different approaches and different sample sizes. Research was implemented on an initial sample of 1013 older employees. In the next step, six smaller samples were calculated using the random selection of cases, namely samples with 25, 50, 100, 250, 400, and 500 older employees. This way the possible impact of sample size on relationships between latent variables using the covariance-based structural equation modeling (CB-SEM) and the partial least squares structural equation modeling (PLS-SEM) methods was assessed. The results on the larger samples have proved to be quite robust since they were confirmed with both approaches. They indicate that stress has a strong and negative impact on employee relationships and also a negative impact on employee satisfaction. Furthermore, employee relationships have a strong and positive impact on satisfaction and a positive impact on employee motivation. In addition, satisfaction has a strong and positive impact on employee motivation. The present paper helps readers to better understand the difference between the CB-SEM and the PLS-SEM methods. Researchers should be encouraged to use both techniques, even though CB-SEM methods have had a long tradition in management and marketing research since both fields heavily rely on psychometric measurement. From the organizational point of view, conclusions highlight the importance of the impact the variables of older employee stress, motivation, satisfaction and employee relations have on each other in the workplace.

scholarly journals Managerial Pro-Social Rule Breaking in the Chinese Organizational Context: Conceptualization, Scale Development, and Double-Edged Sword Effect on Employees’ Sustainable Organizational Identification

2020 ◽  
Vol 12 (17) ◽  
pp. 6786
Author(s):  
Yanyan Lv ◽  
Xiaoguang Liu ◽  
Guomin Li ◽  
Yongrok Choi
Keyword(s):  
Organizational Identification ◽  
Structural Equation ◽  
Organizational Context ◽  
Negative Impact ◽  
Positive Impact ◽  
Leadership Behavior ◽  
Three Dimensions ◽  
Equation Modeling ◽  
Social Rule ◽  
Rule Breaking

Managerial Pro-Social Rule Breaking (MPSRB) is a prevalent leadership behavior in China, characterized by conflict between favor and rule. Despite emerging interest in this behavior, two theoretical questions remain unsolved. First, its definition, dimensions, and measurement in the Chinese context are still lacking or improper; second, its double-edged sword effect on employees’ attitude is rarely empirically examined. This paper conducts three studies to solve these questions. In study 1, based on an analysis of the Chinese traditional culture, three dimensions of MPSRB (i.e., benevolence-based, pragmatic-based, and justice-based) were identified. In study 2, a scale of MPSRB containing 12 items was developed through an interview, preliminary, and formal questionnaire survey. In study 3, employees’ sustainable organizational identification perception (SOIDP) was studied as the dependent variable, to analyze and verify the double-edged sword effect of MPSRB by hierarchical regression and structural equation modeling (SEM) methods on the data gathered through the three stages from 380 employees. The results show that the three dimensions of MPSRB have a direct positive impact on employees’ SOIDP and, simultaneously, they have an indirect negative impact through the mediating role of procedural justice perception.

Role of Platform, Supplier and Medium in Online Trust Formation

2019 ◽  
Vol 15 (1) ◽  
pp. 58-70
Author(s):  
You Yan ◽  
Zhao Dongmei ◽  
Yang Weining
Keyword(s):  
Electronic Commerce ◽  
Structural Equation ◽  
Negative Impact ◽  
Positive Impact ◽  
Web Design ◽  
Trust Model ◽  
Equation Modeling ◽  
Online Platform ◽  
Online Trust

Research literature suggests that online trust and commitment are the core constructs in building a sustainable electronic commerce relationship. This article investigates the respective roles of the platform, supplier and medium in forming online trust, and determines whether these factors ultimately influence purchase intentions. It seeks to re-examine the trust model by McKnight and identifies how a trust model can be adapted in current business environments. A model is developed and tested by six constructs which have an impact on each other. Survey data from online platform customers (n = 386) are used to test the online trust hypotheses with structural equation modeling. As hypothesized, the results suggest that platform, supplier and medium have a positive relationship with online trust, and especially the platform has the highest positive impact. Among platform sub constructs, the web design, supplier rank and the privacy policy are crucial. After sale service, the company location and price strongly influence the supplier. For the medium sub constructs, 3rd party seals impact the medium more strongly than expert comments and consumer reviews. However, the medium has negative impact on behavioral intentions. The article identifies interesting differences between the original work by McKnight and the findings of this study, but basically concludes that the online trust theory applies to current electronic commerce market. Few studies have examined the role of platform, supplier and medium separately in forming online trust. This study divides platform and supplier into two separate constructs to meet the new market development. The modified model truly reflects the vibrant online platform environment and can provide better insight into managing the platform.

scholarly journals Women Runners in China: Constraints Negotiation Process of Serious Leisure

2021 ◽  
Vol 19 (1) ◽  
pp. 214
Author(s):  
Wenting Zhou ◽  
Yajun Qiu ◽  
Haibo Tian ◽  
Jiao Xu
Keyword(s):  
Intrinsic Motivation ◽  
Structural Equation ◽  
Negative Impact ◽  
Positive Impact ◽  
Negotiation Process ◽  
Equation Modeling ◽  
Future Research ◽  
Serious Leisure ◽  
Online Questionnaire ◽  
Constraint Negotiation

The constraint negotiation process is a prominent part of serious leisure, and leisure-oriented women runners in China may behave differently in this process. An adjusted model was proposed to examine the constraint negotiation process of serious leisure for women runners. An online questionnaire was conducted that contained 239 valid samples measuring the participation, intrinsic motivation, constraints and negotiation of women runners. The structure of variables was confirmed based on the good results of reliability and validity test. Then the structural equation modeling results showed that constraints had a negative impact and negotiation had a positive impact on participation. Negotiation acts on constraints to reduce their negative perception. Furthermore, intrinsic motivation has a significant positive effect on negotiation. There are high intrinsic motivation and fewer constraints reporting for women runners under high negotiation in serious leisure. The results provide additional explanation for the serious leisure participation of women runners. Future research should integrate women’s life experiences to better understand the behavior revealed in this study.

Factors affecting attendees continued use of mobile event applications

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ahmet Bulent Ozturk ◽  
Wei Wei ◽  
Nan Hua ◽  
Ruoxi Qi
Keyword(s):  
Structural Equation ◽  
Online Survey ◽  
Positive Impact ◽  
Study Data ◽  
Equation Modeling ◽  
Content Type ◽  
Factors Affecting ◽  
Performance Expectancy ◽  
Effort Expectancy ◽  
Practical Implications

Purpose Based on the unified theory of acceptance and use of technology (UTAUT2), the purpose of this study was to examine users’ continued usage intention of mobile event application (MEA) technology. Design/methodology/approach A self-administered online survey was used to collect the study data from 407 MEA users, and structural equation modeling was used to test the study’s hypotheses. Findings The study’s results revealed that users’ continued usage behavior was positively influenced by effort expectancy, performance expectancy, habit, facilitating condition and perceived security. The study’s results further indicated that personal innovativeness had a positive impact on effort expectancy and performance expectancy. Practical implications The findings of the current study deliver important practical implications for event organizers and event technology vendors for identifying factors affecting MEA users’ continued usage intention. Originality/value By extending UTAUT2, the current study is one of the first studies that examined users’ intention to continue to use MEA technology.

Leadership Styles and Job Satisfaction among Employees: A Study of Women Leaders in J&K Service Sectors

2016 ◽  
Vol 4 (1) ◽  
Author(s):  
Ramandeep Kour ◽  
Vaishali ◽  
Neetu Andotra
Keyword(s):  
Job Satisfaction ◽  
Leadership Styles ◽  
Structural Equation ◽  
Negative Impact ◽  
Positive Impact ◽  
Social Systems ◽  
Equation Modeling ◽  
Banking Education ◽  
Service Sectors ◽  
And Performance

Organizations are social systems where human resources are the most important factors for effectiveness and efficiency. Organizations need effective managers and employees to achieve their objectives. Leadership is a process by which a person influences others to accomplish an objective and plays a crucial role in many professions, such as banking, education, healthcare, insurance service jobs. Infact, leadership styles are one of the important factors that have the prospective to improve the employee satisfaction and performance. The purpose of this research paper is to examine the relationship between leadership styles and job satisfaction among of 842 subordinates and 421 their respective supervisors. Structural Equation Modeling is used to test the hypothesised relationship. The results revealed that transformational style and democratic style have a positive impact on job satisfaction but transactional style and laissez faire style have a negative impact on job satisfaction. To enhance skills of the employees, the study suggested that firms who want to adopt the job satisfaction must resource their initiatives and increase the capabilities that should be given serious attention by organization aiming to be world class.

Effect of utilitarian and hedonic values on consumer willingness to buy and to pay for organic olive oil in Tunisia

2020 ◽  
Vol 122 (4) ◽  
pp. 1013-1026 ◽  
Author(s):  
Zohra Zinoubi Ghali
Keyword(s):  
Willingness To Pay ◽  
Olive Oil ◽  
Developing Country ◽  
Structural Equation ◽  
Structural Model ◽  
Organic Food ◽  
Equation Modeling ◽  
Content Type ◽  
Willingness To Buy ◽  
Perceived Values

PurposeThis paper aims to study the influence of organic food perceived values (utilitarian vs hedonic) on consumer willingness to buy and willingness to pay in a developing country.Design/methodology/approachThis paper utilized a survey of 467 Tunisian consumers of organic olive oil. Data were analyzed using structural equation modeling (SEM) to test the reliability and validities of constructs, as wells as model fit and the structural model.FindingsThe findings indicate that both utilitarian and hedonic values have significant influence on consumer willingness to buy and to pay for organic olive oil. The hedonic value has a stronger influence on willingness to buy while the utilitarian value has a stronger influence on willingness to pay.Research limitations/implicationsThis study contributes to knowledge regarding the relationships between organic food perceived value and consumer willingness to buy and to pay. Findings provide clear ways for practitioners to communicate the perceived values of their organic foods in order to increase their consumption.Originality/valueThis paper is one of the rare studies that focuses on willingness to buy and to pay for organic food in a developing country. In addition, it is a first attempt to test the consumer perceived values of organic olive oil in the context of one of the biggest producer countries of this type of food.

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