scholarly journals The Impact of Design Interventions on Occupant Satisfaction: A Workplace Pre-and Post-Occupancy Evaluation Analysis

2021 ◽  
Vol 13 (24) ◽  
pp. 13571
Author(s):  
Abimbola Asojo ◽  
Hoa Vo ◽  
Suyeon Bae

Understanding how occupants perceive the built environment is a growing interest in sustainability research. This article looks into how design interventions in a workplace renovation project impact occupants’ satisfaction through a pre-and post-occupancy survey. In two years (from 2016 to 2018), an interdisciplinary research team from the University of Minnesota administered online occupancy surveys at the headquarters of the Cuningham Group, a national renowned design firm in Minnesota. The surveys included 12 indoor environmental quality categories (with 26 criteria on a 7-point Likert scale) that measured how occupants perceived their existing workplace and the renovated environment. Mann–Whitney U tests and Chi-square tests were conducted for 12 indoor environmental quality categories between the pre-and post-surveys. Results showed that occupants’ satisfaction significantly increased with the design interventions in the renovated workplace. Perceived work performance and health also improved in the post-survey. Among 12 indoor environmental quality categories, occupants perceived the biggest improvements in lighting such as adjustability and quality of task lighting. Design interventions in electric lighting, especially improved ease of control, effectiveness of automatic systems, plus visual and acoustic comfort, contributed to occupants’ satisfaction. Overall, the pre-and post-occupancy evaluation survey analysis confirmed the positive impact of the renovated Cuningham Group facility. The article presents a comprehensive measure of the impact of the data-driven design interventions derived from pre-and post-occupancy evaluation surveys on occupant satisfaction.

2017 ◽  
Vol 27 (5) ◽  
pp. 715-725 ◽  
Author(s):  
Syahrul Nizam Kamaruzzaman ◽  
Charles O. Egbu ◽  
Norhayati Mahyuddin ◽  
Emma Marinie Ahmad Zawawi ◽  
Shirley Jin Lin Chua ◽  
...  

This paper focuses on the importance of occupant satisfaction with indoor environmental quality in buildings as well as the effect of indoor environmental quality towards occupants’ satisfaction. This research applied post-occupancy evaluation as a method to indicate the building occupants’ needs, their satisfaction and comfort level. The research is based on a case study approach whereby a questionnaire survey was conducted among 25 organizations involved in managing office buildings. A total of 115 questionnaires were returned for evaluation of occupants’ overall satisfaction from aspects of indoor environmental quality in these buildings and to determine the occupants’ satisfaction level within these buildings. The findings revealed that indoor environment factors that could contribute to occupants’ satisfaction consists of lighting, air quality and aesthetic perception. These classifications were made based on the factor analysis done with 22 attributes of the indoor environment. The majority of occupants are satisfied with their health conditions and do not face any serious health problems. However, occupants highlighted that some environmental conditions, health effects, air movement, ventilation and air freshness are important criteria for their satisfaction and comfort. This study provides insights into how occupants perceive their indoor environment and comfort, and identify problems that could arise in buildings.


2015 ◽  
Vol 75 (1) ◽  
Author(s):  
Farid-Wajdi Akashah ◽  
Azlan Shah Ali ◽  
Siti Fatunah Mohd Zahari

POE is important to evaluate comfort level and satisfaction of building occupants because it indicates their productivity, health, and wellbeing. It is absolutely necessary to ensure building occupants are comfortable and satisfied about buildings’ indoor environmental quality (IEQ). Productivity may be interrupted due to building occupants’ discomfort, which affect their work performance. This study presents the how comfort and satisfaction affects the occupants’ productivity in conventional-designed buildings. Five office buildings located in University of Malaya were selected as the case studies. 278 questionnaires feedbacks found to be useful to form a database on the IEQ. Data obtained were analyzed using SPSS software. The findings shows that majority of the respondents in conventional-designed building were slightly comfortable and satisfied about their IEQ comfort level which were indoor air quality, thermal, lighting, and noise comforts. Although, the design of conventional buildings did not taking into account on sustainability designing, it still functionally well and provided comfort which leads to increasing of employees productivity. The associative test showed significant correlation between illness symptom and IEQ components. Admin buildings had more noticeable illness symptoms in contrast with Faculty buildings. It could be concluded that building occupants’ productivity were least affected by the conventional-design building.  


2020 ◽  
Vol 12 (16) ◽  
pp. 6453 ◽  
Author(s):  
Catarina Ribeiro ◽  
Nuno M. M. Ramos ◽  
Inês Flores-Colen

Balconies are an ancient architectural archetype that are being increasingly considered in multi-family buildings of high-density cities. This paper aims to provide a comprehensive review of the impacts of balcony types on the indoor environmental quality (IEQ) and energy consumption of dwellings. Of the reviewed studies, 69% were published during the last decade, making it evident that awareness of the positive impact of balcony spaces is continuously increasing. The literature review allowed us to identify three balcony spaces according to their morphology and their boundary system: open balcony (OB), glazed balcony (GB), and eliminate balcony (EB). It was concluded that these balcony types produce relevant impacts in four factors that contribute to the indoor environmental quality: thermal comfort, indoor air quality, visual comfort, and acoustic comfort. Practical design recommendations and constraints were provided according to distinct climatic conditions and building technologies. This review also explored the assessment methodologies used for the optimization of the balconies on the design process. The literature highlighted the lack of a comprehensive study about the impact of balconies in mild and Mediterranean climates, as well as the knowledge limitations concerning the balance between the impacts on IEQ factors.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Van Thac Dang ◽  
Ninh Nguyen ◽  
Jianming Wang

PurposeA review of 67 articles in the indoor environmental quality (IEQ) literature published from 2010 to 2020 reveals that none of prior studies have determined the IEQ of physical retailers and its impact on consumers. To fill such a gap, this study investigates the influence of physical retailers' IEQ on consumer purchase intention. The mediating roles of hedonic experience and perceived brand value (PBV) in this relationship are also determined. Furthermore, the moderating effect of perceived service quality (PSQ) on the link between physical retailers' IEQ and PBV is clarified in this study.Design/methodology/approachThis study uses structural equation modeling (SEM) to analyze a sample data of 996 consumers in China.FindingsResults show that physical retailers' IEQ has a positive impact on consumer purchase intention. Hedonic experience mediates the link between IEQ and purchase intention. PBV also mediates the relationship between IEQ and purchase intention and that between hedonic experience and purchase intention. In addition, PSQ moderates the relationship between IEQ and PBV.Originality/valueTo the best of the authors’ knowledge, this study is the first to determine the impact of IEQ on consumers in the physical retailer context. Specifically, this study enriches our knowledge about the relationship between physical retailers' IEQ and consumer purchase intention with the mediating and moderating mechanisms of hedonic experience, PBV and PSQ. The findings fill the research gaps in the IEQ literature that has ignored the impact of IEQ on consumers' perception and behavioral intention in the physical retailer context. Furthermore, this research provides evidence for retailer managers to understand and improve physical stores' IEQ.


2013 ◽  
Vol 864-867 ◽  
pp. 1148-1152 ◽  
Author(s):  
Alessandra Galatioto ◽  
Giuliana Leone ◽  
Daniele Milone ◽  
Salvatore Pitruzzella ◽  
Vincenzo Franzitta

Building occupants are important factor in giving information on indoor conditions such as comfort, productivity, building performance and occupants ́ health. Even that, being their appraisal mainly based on subjective judgments, it is difficult to set up a standard and objective method for this purpose. The present work aimed to describe, analyze and compare the most common tests on this topic, in order to highlight critical, failings and strengths.


Author(s):  
Touhidul Islam ◽  
Dr. Razu Ahmed ◽  
Kohinur Aktar

Non-governmental Organizations (NGOs) evolved in Bangladesh with the commitment of bringing positive social change and attaining balanced socio-economic development through the disbursement of micro-credit among the marginal people in society. The main intention of the study is to assess the impact of micro-credit on the overall socio-economic development of micro-credit receivers. The Chi-square (χ2) and Multinomial Logistic Regression techniques have applied on primary data collected from 260 beneficiaries of micro-credit of ASA and BRAC NGOs in the Mymensingh district of Bangladesh. The χ2 analysis shows that the amount of micro-credit taken has a significant positive impact on respondents’ type of home, sanitation facilities, ownership of other household assets, health service received, yearly income, expenditure, and savings, and participation in family’s decision making, whereas an insignificant relationship is observed for occupational status, children education, ownership of land and livestock, sources of drinking water, economic solvency, and social status of the respondents.


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