scholarly journals A Strategic Double-Loop Learning Method for Organisational Decision-Making toward Servitisation

2022 ◽  
Vol 14 (2) ◽  
pp. 901
Author(s):  
Yusuke Tsutsui ◽  
Yuya Mitake ◽  
Yuki Funami ◽  
Yoshiki Shimomura
Keyword(s):  
Knowledge Management ◽  
Business Environment ◽  
Manufacturing Firms ◽  
Organisational Learning ◽  
Future Research ◽  
Double Loop ◽  
Manufacturing Companies ◽  
Double Loop Learning ◽  
Traditional Manufacturing ◽  
Music Player

In recent years, manufacturing industries have been expected to achieve servitisation—namely, a shift from product sales to product-service systems—in order to achieve sustainable production and consumption patterns. In order to achieve servitisation, manufacturing firms should grasp the business environment and encourage organisational learning to develop the knowledge for servitisation in their environment. The existing knowledge management studies enable the empirical acquisition and reuse of knowledge from past case studies and make efforts to support organisational learning. However, they do not cover the guiding of firms engaged in servitisation to learn appropriately for their business environment. The learning required for manufacturing firms engaged in servitisation is learning that focuses on questioning and modifying existing product-oriented premises—double-loop learning. This paper proposes a method to support strategic double-loop learning within manufacturing companies engaged in servitisation. This method evaluates the compatibility between the implicit premises that manufacturers refer to as the rationale for their decision toward servitisation and the external environment and enables to formulate a practical strategy for double-loop learning. The proposed method was applied to the case of a cassette tape music player to demonstrate its usefulness. This study suggests theoretical foundations for future research into knowledge management for traditional manufacturing companies’ decisions concerning servitisation, and suggests that these should be carried out dynamically according to the business environment.

Performance measures of ISO 9001 certified and non-certified manufacturing companies

2014 ◽  
Vol 21 (5) ◽  
pp. 756-774 ◽  
Author(s):  
Evangelos Psomas ◽  
Dimitrios Kafetzopoulos
Keyword(s):  
Financial Crisis ◽  
Performance Measures ◽  
Business Environment ◽  
Iso 9001 ◽  
Future Research ◽  
Economic Downturn ◽  
Manufacturing Companies ◽  
Subjective Character ◽  
Content Type ◽  
Company Representative

Purpose – The purpose of this paper is to compare ISO 9001 certified and non-certified manufacturing companies with regard to performance measures, both financial and non-financial. Design/methodology/approach – A research study was carried out in 140 Greek manufacturing companies by means of a questionnaire. The questionnaire was sent by e-mail and it was requested that it should be answered by a company representative. Exploratory factor analysis is applied in order to extract the latent factors of performance measures. The differences between the ISO 9001 certified and non-certified manufacturing companies are determined through non-parametric tests such as the χ2-test and the Mann-Whitney U-test. Findings – The ISO 9001 certified manufacturing companies significantly outperform the non-certified with regard to product quality, customer satisfaction, operational, market and financial performance. This is evident in a business environment where an economic downturn and financial crisis dominates. Research limitations/implications – The sub-samples of the responding ISO 9001 certified and non-certified manufacturing companies are small sized and they are limited to small- and medium-sized enterprises. The subjective character of the data collected through the company representatives involves the risk of receiving biased responses regarding the performance measures. The above limitations suggest future research recommendations. Practical implications – The increased performance measures of the ISO 9001 certified manufacturing companies may motivate the non-certified ones to implement the ISO 9001 standard and apply for the certification in order to increase their performance and withstand the current economic downturn and financial crisis. The present study may also stimulate manufacturing companies to adopt traditional and modern benchmarking techniques, in an additional effort to improve their businesses and competitiveness. Originality/value – The present study compares performance measures of ISO 9001 certified and non-certified manufacturing companies operating under unprecedented circumstances due to the current economic downturn and financial crisis.

scholarly journals The Influence of Dividend Payments on Share Price in Manufacturing Firms Quoted on the Nigerian Stock Exchange

2021 ◽  
Vol 10 (2) ◽  
pp. 63-69
Author(s):  
Samson Ogege
Keyword(s):  
Credit Risk ◽  
Regression Model ◽  
Sampling Technique ◽  
Business Environment ◽  
Manufacturing Firms ◽  
Least Square ◽  
Share Price ◽  
Manufacturing Companies ◽  
Dividend Payments ◽  
The Government

This paper examined the influence of dividend payments on the price of share of quoted manufacturing companies in Nigeria employing panel data with 125 data observations spanning from 2014-2018.  A purposeful sampling technique was used to select twenty-five manufacturing companies investigated from the Nigerian stock market. A linear regression model was specified and was further broken down into a bivariate regression model and the method of least square regression was adopted for data analysis. The outcome of the panel regression indicated that, dividend per share has a positive influence on the price of shares of high and low geared manufacturing firms; earnings per shares positively influence the shares price of both dividend and non-dividend paying manufacturing companies; dividend yield show an adverse effect on the share price of new and old manufacturing companies; credit risk was found to positively impact share price of big manufacturing companies, but adversely affect the share price of small manufacturing companies in Nigeria. In view of the outcomes of the analysis, the study therefore recommended that a conducive and favorable business environment should be created by the government for both old and new manufacturing companies in Nigeria to thrive. Also, credit risk should be effectively and efficiently managed by small manufacturing companies in particular in order to eliminate its adverse influence on their share price.

Competitive priorities and knowledge management

2015 ◽  
Vol 26 (6) ◽  
pp. 791-806 ◽  
Author(s):  
Matloub Hussain ◽  
Mian M. Ajmal ◽  
Mehmood Khan ◽  
Hussein Saber
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
United Arab Emirates ◽  
Future Research ◽  
Customer Focus ◽  
Multi Criteria Decision Making ◽  
Manufacturing Companies ◽  
Global Knowledge ◽  
Competitive Priorities ◽  
Content Type

Purpose – The purpose of this paper is to identify attributes of knowledge management (KM) for large and small manufacturing companies in United Arab Emirates (UAE) and to propose a process to evaluate the competitive priorities of these companies. Design/methodology/approach – This research is designed by composing multi criteria decision making of KM attributes in order to identify competitive priorities of large and small manufacturing companies to achieve better customer focus. To deal with this complexity of multi criteria decision-making process, Analytical Hierarchical Process (AHP) method has been used in this research. Findings – Results show that large manufacturing companies are putting more emphasis on “Know-Why” knowledge attribute in all four competitive priorities for achieving customer focus. While, small size manufacturing companies put higher weight on “Know-What” knowledge attribute by focussing on two competitive priorities (flexibility and quality). Research limitations/implications – Results are derived from a limited number of empirical data only in one country, therefore these cannot be generalized. Future research with larger samples of small and large manufacturing firms from other countries is needed. Practical implications – To be competitive, manufacturing companies must reshuffle their production strategies to allow them to play a role in global knowledge-intensive market. Therefore, they must incorporate knowledge attributes as a way to achieve higher levels of performance. Originality/value – This study is among the first and most exhaustive ones carried out in the small and large size firms operating in the manufacturing sector of UAE. It provides a systematic approach to identify the operational competencies and knowledge attributes being followed by large and small manufacturing companies.

Quality management, innovation capability and firm performance

2019 ◽  
Vol 31 (6) ◽  
pp. 1003-1027 ◽  
Author(s):  
Saumyaranjan Sahoo
Keyword(s):  
Firm Performance ◽  
Quality Management ◽  
Operations Management ◽  
Manufacturing Firms ◽  
Equation Modeling ◽  
Future Research ◽  
Innovation Capability ◽  
Manufacturing Companies ◽  
Senior Managers ◽  
Content Type

Purpose Many organizations are facing competitive challenges due to the rapid pace of technological changes. Both quality management (QM) and innovation are the competitive factors that are intensely embedded into organizational products, services and processes. In order to achieve higher firm performance, manufacturing firms are needed to adopt QM practices as well as develop innovation capability. Therefore, the purpose of this paper is to examine the relationship among QM, innovation capability (IC) and firm performance under both mediation and moderation models using structural equation modeling. Design/methodology/approach The approach of this study is quantitative. The data used to test the hypotheses were gathered from Indian small- and medium-sized enterprises (SMEs) interviewing senior managers with a structured questionnaire. These hypothesized relationships are tested with data collected from 134 Indian manufacturing firms by using SPSS and AMOS statistical software. Findings Overall, the findings clearly show that QM through the firm’s IC is indirectly associated with a firm’s business performance. It supported the notion that QM practices encourage the definition of innovation strategies of products and processes within a manufacturing setup, which positively affected different aspects of firm performance. More importantly, this study supports the findings of past studies that questioned the role of QM practices in improving a firm’s IC. Research limitations/implications Some limitations of this study include: although a cross-sectional survey has been applied, the research does not permit us to account for the lag between implementation and performance. It also brings the opinion of a limited number of senior managers of Indian manufacturing SMEs, and hence both the sample size could be increased and the nationality of the respondent/responding firms could be expanded for future research. Practical implications In light of the obtained results, several recommendations were introduced to assist decision makers in manufacturing companies. The paper contains suggestions for improving manufacturing firm’s performance through developing IC and adopting QM practices. Originality/value This paper extends theoretical contribution in production and operations management literature, highlighting how QM practices and firm’s IC have to interact in determining an organization’s success and sustaining its global competitiveness.

The Synergistic Effects of Knowledge Sharing and Learning on Organisational Learning: Demonstrating Organisational Performance

2015 ◽  
Vol 14 (03) ◽  
pp. 1550021 ◽  
Author(s):  
Muhammad Omer Nadeem Khan ◽  
Saleem ur Rahman ◽  
Mohammad Bashir Khan
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Structural Equation ◽  
Business Performance ◽  
Synergistic Effects ◽  
Organisational Learning ◽  
Future Research ◽  
Organisational Performance ◽  
Research Survey ◽  
Telecommunication Companies

Advancement in technologies has moved organisations from the traditional methods of strategic and tactical formulations to knowledge-based fabricated methods and strategies. Nowadays, knowledge management became an important success reason for the formulation of any strategy of every company. This knowledge dependent trend is not only dominant in developed economies and their firms, but also has attracted and motivated businesses operating in developing countries. Aiming on the degree of knowledge management influence, this study primarily tried to look at the effects of knowledge sharing (KS) on knowledge learning (KL) and organisational learning (OL), and to see the effect of OL on organisational learning culture (OLC) influencing the business performance. A research survey was conducted and obtained 214 (71%) valid responses from the sample of 500 respondents of the sales departments of six telecommunication companies. The Model fit Structural Equation Modelling (SEM) results show a positive effect of KS on KL and OL; however, KL effect on OL is insignificant. Consequently, the data did not support the effect of OL on OLC. However, OLC positively influenced organisational performance (OP). The results may guide the telecommunication companies to improve their knowledge management activities for better performance. The discussion and conclusions, managerial implications, and future research recommendations are presented at the end.

Reflecting on 10 years of focus on innovation, organisational learning and knowledge management literature in a construction project management context

2016 ◽  
Vol 16 (2) ◽  
pp. 114-126 ◽  
Author(s):  
Derek H.T. Walker
Keyword(s):  
Knowledge Management ◽  
Project Management ◽  
Innovation Diffusion ◽  
Organisational Learning ◽  
Future Research ◽  
Construction Project Management ◽  
Content Type ◽  
Research Themes ◽  
Management Context ◽  
Management Domains

Purpose This paper provides a brief critical analysis of how the focus on innovation diffusion, organisational learning and knowledge management has developed with an emphasis on the 2005-2015 period. The purpose of this paper is to provide a recent historic perspective on these concepts and suggest an integrated future focus for this research. Design/methodology/approach The paper identifies trends in how knowledge and learning is associated with innovation and experience based on a literature review. Findings The study of organisational learning and the management of knowledge and innovation diffusion is well-established in the construction and project management domains with two strongly emerging intertwined foci. On one hand, there has been a significant growing focus on learning through collaboration and the value of being a reflective practitioner. On the other hand, the exponential growth in the power of computing has led to “Big Data” reappearing to redefine data and information into pseudo-knowledge that is “blurring” the boundary of data, information and knowledge. Increasingly, we are likely to see effective innovation through more practical blending of these foci. Originality/value This provides a reflection on changing perspectives, on human and machine learning and knowledge management that may have a profound impact on future research themes.

scholarly journals Canvas B.M. in the global revolutionary era of digitisation in the industry 4.0: A review

2021 ◽  
Vol 92 ◽  
pp. 04006
Author(s):  
Petra Domanižová ◽  
Nikola Janíčková
Keyword(s):  
Business Model ◽  
Industry 4.0 ◽  
Manufacturing Industry ◽  
Business Models ◽  
Value Added ◽  
Business Environment ◽  
Future Research ◽  
Manufacturing Companies ◽  
Revolutionary Era ◽  
Digital World

Research background: Industry 4.0, also known as the Fourth Industrial Revolution, describes the digitisation of the manufacturing industry. The transition to 4.0 is crucial for manufacturing companies to maintain a competitive advantage and take advantage of new opportunities. This article contributes to research with a framework for the description, analysis, and classification of Canvas B.M. for 4.0. Purpose of the article: The following report provides a review of the literature to expand our knowledge of how Industry 4.0 affects business models. This article aims to specify and map the level of knowledge about the Canvas business model and its application in the new revolutionary era of the digital world in the manufacturing industry 4.0. The findings deepen the understanding of how 4.0 affects the manufacturing industry, B.M., and the behaviour of the current economic environment. Methods: A literature review. Then the comparison of the author’s views on the use of the business model, innovation, and adaptation under the influence of digitisation. The literature survey was conducted in articles indexed in the Web of Science and Scopus to carry out a critical analysis of collected data and the exposition of some conclusions and future research opportunities. Findings & value added: A lot of research in the field of industry 4.0 using Canvas B.M., but very often, the view of the Czech business environment is neglected. Focusing on this area may lead to future research. This literary review focuses on the latest literature.

scholarly journals Working Capital Management Policies in Indian Listed Firms: A State-Wise Analysis

2021 ◽  
Vol 13 (8) ◽  
pp. 4516
Author(s):  
Najib H. S Farhan ◽  
Faozi A. Almaqtari ◽  
Ebrahim Mohammed Al-Matari ◽  
Nabil Ahmed M. SENAN ◽  
Waleed M. Alahdal ◽  
...  
Keyword(s):  
Business Environment ◽  
Manufacturing Firms ◽  
Small Sample ◽  
Investment Policy ◽  
Financial Sustainability ◽  
Manufacturing Companies ◽  
Working Capital ◽  
Return On Assets ◽  
Financing Policy ◽  
The Impact

The main aim of this paper is to evaluate the impact of working capital policies on firms’ profitability. The study uses a panel data set of 829 manufacturing firms for the period from 2011 to 2017. Data is extracted from Prowess IQ database. An empirical model is used for testing research hypotheses. The results show that all firms across Indian states follow conservative financing and investment policy. The conservative investment policy positively affects return on assets, whereas the conservative financing policy negatively affects return on assets and therefore firms’ financial sustainability. Regulators, policymakers, investors, and financial managers in Indian manufacturing companies are advised to follow a conservative investment and financing policy, which is effective and efficient in boosting firms’ profitability for attaining financial sustainability. Therefore, manufacturing firms should invest more in current assets, because they need to expand both inventories and trade credit to their customers. Moreover, financial managers are advised to favor a low level of debt in financing assets. Apart from previous literature, which was either descriptive or based on a small sample size, the present study makes a novel and significant contribution by bridging an existing gap through applying a panel fixed- and random-effect model for a large sample: 829 firms. Furthermore, the business environment in India is somewhat different from that of other countries around the globe, which makes investigating working capital policies in the Indian contexts an interesting endeavor.

scholarly journals Stories Told by Publications about the Relationship between Industry 4.0 and Lean: Systematic Literature Review and Future Research Agenda

Publications ◽  
2021 ◽  
Vol 9 (3) ◽  
pp. 29
Author(s):  
Juliana Salvadorinho ◽  
Leonor Teixeira
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Industry 4.0 ◽  
Shop Floor ◽  
Future Research ◽  
Manufacturing Companies ◽  
Future Research Agenda ◽  
Actual Contribution ◽  
To Come ◽  
Traditional Manufacturing

Industry 4.0 and its application in the business has been the focus of attention by the academy, for its ability to establish principles of flexibility and connectivity along the shop floor. Meantime, because of a lean wave in the 1990’s, most of the western industry adopted principles, techniques and tools of lean production, whose results were quickly captured, guaranteed its adoption worldwide. Thus, with a view to turning traditional manufacturing companies into smart companies, it is essential to preserve the existing system and find ways for the two concepts (Lean and I4.0) to come together. This study was conducted based on a systematic literature review, using the Scopus database. The PRISMA process was the method used to select the articles. Finally, to analyze and discuss the results, the bibliometric analysis of the articles and content analysis were adopted. The results point to a greater impact of I4.0 technologies on lean, since it was perceived that I4.0 technologies give to lean tools a more dynamic way of working, accelerating information sharing processes and improving production manager’s and operator’s decision making. In the perspective of lean’s contribution to I4.0; however, there is little practical and theoretical application, thus the actual contribution is still somewhat blurred.

scholarly journals Relationship Between Learning, Knowledge Creation and Organisational Performance

2013 ◽  
Vol 60 (1) ◽  
pp. 79-93 ◽  
Author(s):  
Valerij Dermol
Keyword(s):  
Knowledge Creation ◽  
Information Acquisition ◽  
Structural Equation ◽  
Organisational Learning ◽  
Double Loop ◽  
Organisational Performance ◽  
Behavioural Changes ◽  
Equation Modelling ◽  
Double Loop Learning ◽  
Information Interpretation

Abstract In the paper we suggest a model of organisational learning (OL) consisting of four connected constructs related to the processes of learning and knowledge creation, and organisational performance. With the use of structural equation modelling we confirm strong positive relationships between constructs of information acquisition, knowledge creation and cognitive and behavioural changes, all together leading to changes in organisational performance. We also recognise information interpretation as a process positively related to knowledge creation but on the other hand related neither to cognitive and behavioural changes nor organisational performance. The findings explain OL from the viewpoints of single and double loop learning and emphasise the importance of introducing both of them in the organisation.

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