scholarly journals Challenges of knowledge sharing in the petrochemical industry

2014 ◽  
pp. 171-187
Keyword(s):  
Knowledge Sharing ◽  
Petrochemical Industry ◽  
Recognition System ◽  
Survey Method ◽  
Technological Systems ◽  
Organizational Hierarchy ◽  
Individual Knowledge ◽  
Convenience Sampling ◽  
Reward And Recognition ◽  
Sampling Survey

Knowledge sharing is one of the important and also challenging parts in the success of KM implementation. The objective of this paper is to find out knowledge sharing barriers in the petrochemical companies in a Middle East country. Three main categories are found to have an impact on knowledge sharing in the companies. These categories are potential individual knowledge sharing barriers, potential organizational knowledge sharing barriers and potential technological knowledge sharing barriers. Data were collected by using a convenience sampling survey method. 500 questionnaires were distributed among employees and 302 questionnaires were returned. Trust, knowledge as power, communication, organizational hierarchy and knowledge sharing technological systems are found to have relationships with knowledge sharing. However, reward and recognition system have less significant relationship with knowledge sharing in the petrochemical companies.

scholarly journals Effect of Knowledge Sharing and Digital Management to Performance on Ecotourism in Ranong Province, Thailand

2020 ◽  
Vol 11 (5) ◽  
pp. 481
Author(s):  
Witthaya Mekhum ◽  
Chonmapat Torasa
Keyword(s):  
Knowledge Sharing ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Management System ◽  
Partial Least Square ◽  
Least Square ◽  
Survey Method ◽  
Tourist Attraction ◽  
Digital Management ◽  
Information And Communication

Ecotourism is the combination of ecosystem and tourism. Ecosystem tourism includes travel to destinations where flora, fauna, and cultural heritage are the primary attractions. Present study wants to establish the link between knowledge sharing, information and communication technology (ICT) and ecotourism performance with mediation of tourist attraction and digital management system among employees of ecotourism provider companies in Ranong province of Thailand. Data is collected through questionnaire survey method and via dropdown technique. Partial Least Square (PLS) is used in this study for data analysis. Results indicate that knowledge sharing related to ecotourism and ICT has positive significant impact on ecotourism performance and on tourist attraction and digital management system respectively. Tourist attraction has positive significant impact on ecotourism performance but not mediate the relation. Digital management system mediates the relation and also has the positive significant impact on ecotourism performance. Practitioners should focus on knowledge sharing variable, ICT and digital management system for increasing the ecotourism performance among ecotourism provider companies in Ranong province of Thailand.

Infrastructure Profiles and Knowledge Sharing

2017 ◽  
Vol 13 (3) ◽  
pp. 1-12 ◽  
Author(s):  
Mírian Oliveira ◽  
Antonio Carlos Gastaud Maçada ◽  
Carla Curado ◽  
Felipe Nodari
Keyword(s):  
Information Technology ◽  
Knowledge Sharing ◽  
Survey Method ◽  
Top Management ◽  
Management Support ◽  
Simultaneous Presence ◽  
Top Management Support ◽  
Adequate Information ◽  
Significant Difference ◽  
Technology Focus

Information technology and top management support are considered infrastructure for knowledge sharing. This research aims to identify infrastructure profiles and their relationship with knowledge sharing. A survey method was adopted involving 231 respondents working in information technology teams in Brazil. The analysis identified four profiles, namely: focus on information technology; focus on top management support; adrift; and knowledge sharing oriented. The latter was identified as being the most effective, while no significant difference was found between the other clusters in relation to knowledge sharing. This finding is a supplement to this field of knowledge because, in addition to confirming the relevance of the two constructs, it shows that their simultaneous presence contributes to knowledge sharing. This result also helps managers by highlighting that in order to leverage knowledge sharing it is necessary to signal the importance of the process for the company, as well as provide adequate information technology.

Cross-country findings on tacit knowledge sharing: evidence from the Brazilian and Indonesian IT workers

2019 ◽  
Vol 23 (4) ◽  
pp. 742-762 ◽  
Author(s):  
Renata Borges ◽  
Monica Bernardi ◽  
Renata Petrin
Keyword(s):  
Knowledge Sharing ◽  
Sample Size ◽  
Tacit Knowledge ◽  
Small Sample ◽  
Mediation Effect ◽  
Survey Method ◽  
Content Type ◽  
Tacit Knowledge Sharing ◽  
Cross Country ◽  
It Workers

Purpose The purpose of this paper is to compare the factors that can influence the tacit knowledge sharing (KS) in two different cultures by investigating information technology professionals (IT) in Brazil and Indonesia. Design/methodology/approach A survey method was used and a standard questionnaire was applied. The sample size comprised 115 respondents from Brazil and 86 participants from Indonesia. A partial least squares analysis was used to assess the structural and confirmatory models and test the hypotheses. Findings The results indicate that, in both cultures, IT workers who are committed to the organization are more likely to engage in tacit KS behavior. Similarly, strong social ties play an important role in the willingness to share tacit knowledge. Also, there are major differences between the organizational cultures; for instance, whereas Brazilians seem to be influenced by team-oriented cultures, Indonesians seem to be indifferent. Research limitations/implications Limitations include the small sample size as only two cultures were chosen to assess the differences and the representation of just one professional category (IT). Originality/value This paper provides theoretical contributions as the literature lacks a macro-level analysis on the KS comparison between countries. The results advance the comprehension of tacit KS phenomenon by testing in a cross-country comparison the mediation effect of organizational commitment. To practitioners, this research presents important empirical contributions indicating how organizational culture, social environment, personality traits and employee commitment impact an individual’s willingness to share tacit knowledge with their coworkers.

scholarly journals Performance Enhancement Model of Human Resources through Knowledge Sharing

2017 ◽  
Vol 8 (1) ◽  
Author(s):  
Arizqi Arizqi
Keyword(s):  
Organizational Learning ◽  
Knowledge Sharing ◽  
Human Resource ◽  
Structural Equation ◽  
Learning Culture ◽  
Equation Modeling ◽  
Survey Method ◽  
Top Management ◽  
Management Support ◽  
Organizational Learning Culture

This study aims to examine the effect of exogenous variable consisting of organizational dimen-sion including organizational learning culture, support from top management, and individu-als namely openness in communication in affecting knowledge sharing of individuals. Besides, this study also examined how the role of knowledge sharing in improving human resource performance at Sharia Banking. This study was conducted through SEM (Structural Equation Modeling) test by using SmartPLS, a statistical software. The study was done through survey method by distributing questionnaire to 145 employees from frontliner departments at three of Sharia banks in Semarang. The findings of this study showed that two organizational di-mensions (Organizational Learning Culture and Top Management Support) have significant effect on the improvement of knowledge sharing. While Openness in Communication, the individual dimension, could not determine the improvement of knowledge sharing. Then, the improvement of human resource performance at sharia banking could be done by improving knowledge sharing.

scholarly journals The Effect of Service Quality, Trust, Brand Image on Customer Satisfaction (Study on Cimb Niaga Tabungan Bisnis PT. Bank Cimb Niaga Tangerang Bintaro Branch)

2020 ◽  
Vol 5 (8) ◽  
pp. 1767-1772
Author(s):  
Defi Alfianto ◽  
Dr. Tafiprios, SE,. MM
Keyword(s):  
Data Analysis ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Brand Image ◽  
Partial Least Square ◽  
Least Square ◽  
Survey Method ◽  
Questionnaire Data ◽  
Analysis Method ◽  
Convenience Sampling

In this researchpintends to analyze the influence of service quality, trust, brand image and customer satisfaction. The object of this research is the customer of bank cimb niaga branch tanggerang bintaro the number of samples specified is a total of 100 respondents by using slovin calculation method. The sample withdrawal method uses Convenience Sampling. The method performed for data collection using the survey method, with research instruments is a questionnaire. Data analysis method using SEM Partial Least Square (PLS).. Penelitian has proven telah that thequality of service has a positive and significant effect on customer satisfaction,trust kepercayaan has a positive and significant effect on customer satisfaction,and the brand image has a positive and significant effect on pt customer satisfaction. Bank CIMB Niaga Tangerang Bintaro Branch

scholarly journals EXPLORING THE RELATIONSHIP BETWEEN PROCEDURAL JUSTICE AND INNOVATIVE WORK BEHAVIOR IN HOSPITALITY INDUSTRY

2019 ◽  
Vol 21 (1) ◽  
pp. 21-31 ◽  
Author(s):  
Noerchoidah Noerchoidah ◽  
Dhyah Harjanti
Keyword(s):  
Procedural Justice ◽  
Knowledge Sharing ◽  
Partial Least Square ◽  
Least Square ◽  
Work Behavior ◽  
Survey Method ◽  
Research Model ◽  
Innovative Work Behavior ◽  
Innovative Work ◽  
The Relationship

The purpose of this study is to examine the relationship between procedural justice, know­ledge sharing and innovative work behavior. The research model and hypothesis were developed from related literature. The data was collected through survey method on 297 supervisors of four and five star hotels in East Java, Indonesia. The obtained data from the questionnaire were tested with Partial Least Square (PLS) to investigate the research model. The results confirm that pro­cedural justice has positive impact on knowledge sharing. While the effect of knowledge sharing on innovative work behavior is another finding of this research. The implications of this study are discussed in the conclusions section of the study

scholarly journals An exploratory study on knowledge sharing practices among professionals in Bangladesh

2014 ◽  
pp. 332-343
Keyword(s):  
Knowledge Sharing ◽  
Information And Communication Technologies ◽  
Exploratory Study ◽  
Social Problems ◽  
Communication Technologies ◽  
Quantitative Approach ◽  
Survey Method ◽  
Information And Communication

This study aims to explore the environment, behaviour patterns, and use of information and communication technologies (ICTs) for knowledge sharing (KS) practices by the professionals from different sectors in Bangladesh. This study employs the quantitative approach and a survey method. The findings show that the professionals held positive perceptions about KS practices and most of them believe that KS practices can enhance their professional efficiency. While most professionals found ICTs useful for KS, they faced technological problems in addition to communication and social problems in sharing knowledge.

scholarly journals The Loyalty of Airport Railink Service Users with Satisfaction Mediation

2021 ◽  
Vol 8 (8) ◽  
pp. 712-721
Author(s):  
Aryo Erlangga ◽  
Widodo . ◽  
Denny Langas Siahaan
Keyword(s):  
Direct Effect ◽  
Indirect Effect ◽  
Descriptive Statistics ◽  
Survey Method ◽  
Service Users ◽  
Specific Policy ◽  
Service Convenience ◽  
Passenger Satisfaction ◽  
Train Services ◽  
Convenience Sampling

The research objective was to determine the effect of timeliness, convenience, and comfort on the loyalty of Airport Railink service users by mediating the satisfaction of airport train passengers. This research uses a quantitative approach with a survey method and data analysis used descriptive statistics and inferential statistics path analysis. The sample is 100 passengers taken by convenience sampling. The results showed that effect to passenger satisfaction, the results showed that timeliness has a direct effect on passenger satisfaction, ease has a direct effect on passenger satisfaction and convenience has a direct effect on passenger satisfaction. Effect to passenger loyalty, timeliness has a direct effect on passenger loyalty, ease has a direct effect on passenger loyalty, convenience has a direct effect on passenger loyalty and passenger satisfaction has a direct effect on passenger loyalty. Whereas, indirect effect to passenger loyalty, timeliness has an indirect effect on loyalty by mediating passenger satisfaction. Also, ease has an indirect effect on passenger loyalty by mediating passenger satisfaction, and service convenience affects passenger loyalty by mediating passenger satisfaction. The key finding of this research is the management of Railink as an airport train operator issued a specific policy to support the improvement of the Timeliness of airport train services so that passenger satisfaction increases which then has implications for passenger loyalty.

Challenging Issues in Survey Research: Discussion and Suggestions

2017 ◽  
Vol 30 (2) ◽  
pp. 3-21 ◽  
Author(s):  
Roland F. Speklé ◽  
Sally K. Widener
Keyword(s):  
Survey Method ◽  
Sampling Techniques ◽  
Omitted Variables ◽  
Research Setting ◽  
Common Method Bias ◽  
Statistical Inferences ◽  
Source Data ◽  
Convenience Sampling ◽  
Construct Measurement ◽  
Method Bias

ABSTRACT We address a series of potential concerns that may arise when applying the survey method. These include: (1) the use of non-random sampling techniques (particularly convenience sampling) and the associated issue of generalizability, (2) the reliance on human informants and biased perceptions in construct measurement, (3) the dependence on single-source data and the problem of common method bias, and (4) the problem of correlated omitted variables. We discuss how (and when) these concerns can affect statistical inferences. Although we conclude that these concerns are easily overstated, we suggest that researchers demonstrate that they either do not apply in their particular research setting, or discuss how they are mitigated.

Sign in / Sign up

Export Citation Format

Share Document