scholarly journals Examining organizational justice, emotional exhaustion and workplace bullying as antecedents of organizational commitment: A developing country’s perspective

2020 ◽  
Vol 4 (1) ◽  
pp. 123-142
Author(s):  
Shahzad Khurram ◽  
Anjeela Khurram ◽  
Saad Hassan ◽  
Seerat Fatima
Keyword(s):  
Organizational Commitment ◽  
Organizational Justice ◽  
Emotional Exhaustion ◽  
Emotional Labor ◽  
Workplace Bullying ◽  
Positive Relation ◽  
Cross Sectional ◽  
Service Employees ◽  
Moderating Role

This study examines the effects of Emotional Exhaustion, Emotional Labor and Workplace Bullying on Organizational Commitment and moderating role of Organizational Justice on these relationships. For this quantitative study of cross-sectional nature, data have been collected from sample of the sales representatives and service employees working in cellular companies of Pakistan. Of 700 questionnaires that were distributed, 335 completely filled questionnaires were returned. Data have been analyzed using SPSS 20 & PROCESS and results suggest a positive relation between Organizational Commitment and Emotional Labor, while Emotional Exhaustion and Workplace Bullying are found negatively correlated to Organizational Commitment. Moreover, Organizational Justice shows moderating effect on Emotional Exhaustion- Organizational Commitment relationship only.

scholarly journals Moderating Role of Organizational Justice between Emotional Exhaustion and Job-Related Outcomes

2018 ◽  
Vol 6 (2) ◽  
pp. 205-220
Author(s):  
Ayesha Shahid ◽  
Qasim Ali Nisar ◽  
Muhammad Azeem ◽  
Waseem Ul Hameed ◽  
Muhammad Sajjad Hussain
Keyword(s):  
Organizational Commitment ◽  
Organizational Justice ◽  
Emotional Exhaustion ◽  
Interactional Justice ◽  
The Body ◽  
Organizational Loyalty ◽  
Relationship Of ◽  
The Relationship ◽  
Moderating Role

Previous studies anticipated that there is need of justice in educational institutions in order to protect the academicians’ psychological as well as emotional needs under teaching profession. Therefore, the purpose of current study is to examine the moderating role of organizational justice between the relationship of emotional exhaustion and job-related outcomes (Teachers’ Learning, Organizational Commitment, and Organizational loyalty). In order to accomplish this purpose, the survey questionnaire method was used. The study is quantitative, descriptive and cross-sectional in nature. 250 respondents were selected by applying simple random sampling. Results indicated that emotional exhaustion is significantly and negatively related to teachers’ learning and loyalty. Meanwhile, findings divulged the negative association between emotional exhaustion and teachers’ commitment. Moreover, results also enlightened that organizational justice (distributed justice, procedural justice, and interactional justice) significantly moderate on the relationship of emotional exhaustion and job-related outcomes (Teachers’ Learning, Organizational Commitment, and Organizational loyalty). This study enriches the body of knowledge regarding the moderating role of organizational justice as previous studies almost ignored it. It also gives insight understanding regarding the role of teachers’ emotional exhaustion towards their learning, loyalty, and commitment. Additionally, On the basis of these finding, organizations can make their employees more committed and loyal by reforming policies about organizational justice.

THE EMOTIONAL LABOR AND BURNOUT IN MARRIED FEMALE DOCTORS OF PAKISTAN: THE MODERATING ROLE OF WORK-FAMILY CONFLICT

2021 ◽  
Vol 37 (04) ◽  
pp. 422-432
Author(s):  
Faiqa Yaseen ◽  
Qurat Ul Ain ◽  
Jamal Yousaf
Keyword(s):  
Emotional Exhaustion ◽  
Emotional Labor ◽  
Family Conflict ◽  
Surface Acting ◽  
Work Family Conflict ◽  
Cross Sectional ◽  
Work Family ◽  
Married Female ◽  
Moderating Role

The current study aimed to investigate the moderating role of work-family conflict between emotional labor (surface acting) and burnout (emotional exhaustion) in married female doctors. A cross-sectional study was carried out on 200 married female doctors working in public and private hospitals. Data was collected using the three reliable and valid scales. Findings revealed that work-family conflict is the significant moderator. The results indicated that at the low level of work-family conflict, the association of surface acting and emotional exhaustion was not significant (B = .02, SE = .17, p > .05) whereas at a moderate level of work-family conflict (B = .46, SE = .12, p < .01) the association between the surface acting and emotional exhaustion is significant. When the level of work-family conflict is high then the association of surface acting and emotional exhaustion is highly significant (B = .91, SE = .19, p = >.001).The findings are discussed in light of existing literature.

scholarly journals The Effect of Personality Traits on Organizational Commitment: Moderating Role of Distributive Justice: A Case of Public Sector Female Colleges of District Peshawar

2021 ◽  
Vol 2 (2) ◽  
pp. 157-168
Author(s):  
IMRAN SAEED ◽  
GHAYYUR QADIR ◽  
GHAYYUR QADIR
Keyword(s):  
Organizational Commitment ◽  
Public Sector ◽  
Distributive Justice ◽  
Personality Traits ◽  
Sample Size ◽  
Direct Effect ◽  
Moderator Variable ◽  
Cross Sectional ◽  
Moderating Role

Many studies have been conducted on personality traits in different organizations and an in different culture, different region and in different countries. The current study is talk about the two traits of personality i.e agreeableness and neuroticism and their effect on employee organizational commitment. And the main contribution of this study is to introduce distributive justice as a moderator variable. Data was collected from public sector female colleges of a Peshawar district. The sample size of this study was (n=120) and the data was cross-sectional in nature. The results reveal that the direct effect of agreeableness and distributive justice on organizational commitment is significant and positive while neuroticism has insignificant effect on organizational commitment. While the combined effect shows that both interactions terms has positive and significant effect on organizational commitment.

scholarly journals The Mediating Role of Organizational Commitment on the Relationship Between Emotional Labor and Work Engagement of Teachers

2021 ◽  
Vol 12 ◽  
Author(s):  
Gozde Sezen-Gultekin ◽  
Mustafa Bayrakcı ◽  
İbrahim Limon
Keyword(s):  
Organizational Commitment ◽  
Work Engagement ◽  
Emotional Labor ◽  
Cross Sectional ◽  
Teachers Perceptions ◽  
Mediating Role ◽  
Cross Sectional Design ◽  
Positive Correlations ◽  
The Relationship

This study aims to investigate the mediating role of teachers’ organizational commitment (OC) on the relationship between their emotional labor (EL) and work engagement (WE). The study employed a cross-sectional design. The sample of the study consisted of the teachers working in Sakarya province of Turkey. They participated in the study voluntarily and responded scale items online. The findings showed that teachers’ perceptions of EL, OC and WE is relatively high. Also, there are statistically significant and positive correlations among variables. On the other hand, the findings confirmed the hypotheses. Teachers’ EL predicts their OC and WE. Additionally, OC predicts WE and plays a mediating role on the relationship between EL and WE. Based on the findings some suggestions were made.

Do Leaders’ Emotional Labor Strategies Influence the Leaders’ Emotional Exhaustion? Moderating Role of Emotional Intelligence: Longitudinal Study on NGOs

2017 ◽  
Vol 23 (9) ◽  
pp. 8131-8137 ◽  
Author(s):  
Qasim Ali Nisar ◽  
Asma Imran ◽  
Noraini Binti Othman ◽  
Bidayatul Akmal Binti Mustafa Kamil ◽  
Leonis Marchalina
Keyword(s):  
Emotional Intelligence ◽  
Longitudinal Study ◽  
Emotional Exhaustion ◽  
Emotional Labor ◽  
Moderating Role

The moderating roles of organizational justice on the relationship between emotional exhaustion and organizational loyalty in airline services

2014 ◽  
Vol 28 (3) ◽  
pp. 195-206 ◽  
Author(s):  
Won-Moo Hur ◽  
Sang IL Park ◽  
Tae-Won Moon
Keyword(s):  
Organizational Justice ◽  
Emotional Exhaustion ◽  
Flight Attendants ◽  
Interpersonal Justice ◽  
Content Type ◽  
Organizational Loyalty ◽  
Study Results ◽  
The Relationship ◽  
Moderating Role

Purpose – The purpose of this paper was to analyze the moderating role of organizational justice in the emotional exhaustion–organizational loyalty link. Emotional exhaustion resulting from an employee’s emotional labor usually leads to negative outcome such as organizational loyalty. Following conservation of resources theory and social exchange theory, the authors argue that the relationship between flight attendants’ emotional exhaustion and organizational loyalty is moderated by distributive, procedural and interpersonal justice. Design/methodology/approach – Data were gathered from a sample of 247 flight attendants in South Korea. Hierarchical moderated regression analysis was conducted to test the hypothesized relationship. Findings – The study results provide support for the moderating role of organizational justice such as distributive, procedural and interpersonal justice in the emotional exhaustion–organizational loyalty link. Originality/value – This study contributes to the extant literature by empirically validating the moderating effect and clarifying the role of three types of organizational justice simultaneously, which has not been addressed in previous research.

scholarly journals Direct and Indirect Effects of Belief in a Just World and Supervisor Support on Burnout via Bullying

2018 ◽  
Vol 15 (11) ◽  
pp. 2330 ◽  
Author(s):  
Pascale Desrumaux ◽  
Nicolas Gillet ◽  
Caroline Nicolas
Keyword(s):  
Emotional Exhaustion ◽  
Workplace Bullying ◽  
Supervisor Support ◽  
Self Report ◽  
Future Research ◽  
Just World ◽  
Cross Sectional ◽  
Mediating Role ◽  
Protective Resources

The aim of the study was to examine the mediating role of workplace bullying in how supervisor support and belief in a just world (BJW) are related to emotional exhaustion. A cross-sectional quantitative study using anonymous self-report questionnaires was conducted with 434 workers in France. The model was tested using a path analysis. First, the results revealed that BJW and support from the hierarchy were negatively related to emotional exhaustion. BJW and supervisor support were also negatively related to workplace bullying. Finally, harassment at work was positively related to emotional exhaustion. More generally, the results showed that social support from one’s superior and BJW were directly and indirectly related to emotional exhaustion via bullying at work. Our model thus suggests that BJW and supervisor support can be protective resources against bullying and exhaustion. We discuss the theoretical and practical implications of the present study, as well as some avenues for future research.

scholarly journals The impact of workplace bullying on flourishing: The moderating role of emotional intelligence

2019 ◽  
Vol 45 ◽  
Author(s):  
Elizabeth C. Nel
Keyword(s):  
Emotional Intelligence ◽  
Workplace Bullying ◽  
Negative Relationship ◽  
Well Being ◽  
Personal Resources ◽  
Cross Sectional ◽  
The Impact ◽  
The Relationship ◽  
Moderating Role

Orientation: Workplace bullying has detrimental effects on employee well-being. Emotional intelligence may moderate the relationship between workplace bullying and flourishing.Research purpose: The purpose of this study was to examine the nature of the relationship between workplace bullying and flourishing and to investigate the moderating role of emotional intelligence in the workplace bullying–flourishing relationship.Motivation for the study: There is a paucity of studies exploring the moderating role of personal resources such as emotional intelligence in the relationship between workplace bullying and flourishing.Research approach/design and method: The study used a cross-sectional design, quantitative approach and a convenience sampling method. Employees from a higher education institution (N = 1102) participated in this research. Descriptive, correlation and moderation analysis was used to analyse the data.Main findings: The results showed that there was a significant negative relationship between workplace bullying and flourishing. Emotional intelligence significantly moderated the relationship between workplace bullying and flourishing.Practical/managerial implications: Organisations should develop and/or strengthen the level of emotional intelligence in employees in order to reduce the negative effect of workplace bullying on well-being.Contribution/value-add: The findings of this research contribute to the limited body of research investigating personal resources such as emotional intelligence as a moderator in the bullying-well-being relationship.

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