The Influence of Good University Governance on Human Capital

2018 ◽  
Vol 3 (1) ◽  
pp. 01-08
Author(s):  
Noorina Hartati ◽  
Rini Dwiyani Hadiwidjaja ◽  
Ali Muktiyanto
Keyword(s):  
Human Capital ◽  
Structural Equation ◽  
Survey Design ◽  
Equation Model ◽  
University Governance ◽  
Quality Of Services ◽  
Significant Positive Effect ◽  
Study Program ◽  
Positive Effect

Objective - This paper examines the influence of Good University Governance ('GUG') on Human Capital ('HC') and Quality, as well as the influence of CUG on HC through the use of Quality . Methodology/Technique - This research uses an explanatory survey design. The data was collected by visiting state and private universities in Indonesia that offer an S1 Accounting Study Program. Twenty cities were covered and responses to 70 questionnaires were processed. The influence of GUG on HC was analysed using a Structural Equation Model (SEM). Findings - The study found that GUG has a significant positive effect on Quality and GUG has a significant positive effect on HC. However, the influence of Quality on HC and the indirect influence of GUG on HC through Quality were negatively significant. Overall, the total influence of GUG on HC was positively significant. Novelty - This study suggests that GUG improves HC and the Quality of services in Indonesian universities. However, improved quality of HC seems to lead to a deterioration in the quality of university services. Further, quality of services fails to mediate the influence of GUG on HC. Type of Paper: Empirical Keywords: Good University Governance; Human Capital; Quality; S1 Accounting Study Program; Universities; Indonesia. JEL Classification: O15, I23, J24.

scholarly journals Digitalisation and firms’ competitiveness in deposit money banks

2021 ◽  
Vol 11 (2) ◽  
pp. 19-28
Author(s):  
Powel Maxwell Worimegbe ◽  
Ikechukwu Federick Muo
Keyword(s):  
Structural Equation ◽  
Dynamic Capabilities ◽  
Survey Design ◽  
Value Added ◽  
Primary Source ◽  
Equation Model ◽  
Quality Of Services ◽  
Significant Variable ◽  
Descriptive Survey

The study examined the effect of digital banking on competitiveness in deposit money banks in Nigeria. The study revealed that there are types of measures of digital banking. These measures are the internal and external digital banking. The measures of competitiveness used in the study are value-added services, quality of service and innovation. The descriptive survey design was employed. The primary source of data was used, and a 7-point Likert scale questionnaire was administered to 312 respondents. Data were analysed using the structural equation model. The results reveal that digital banking affects competitiveness in Nigerian deposit banks. The result further reveals that internal digital banking is the most significant variable in digital banking, while innovation is the most significant variable in measuring competitiveness. The study recommends that deposit money banks invest more in digital banking, especially their internal process, because this will give them a competitive advantage by adding value to customers, increasing quality of services and making them more innovative.   Keywords: Digitalisation, competitiveness, dynamic capabilities, value added, innovation.

scholarly journals Influence of Service Quality, Innovation, Price, Promotion on Customer Satisfaction and Customer Loyalty

2021 ◽  
pp. 125-134
Author(s):  
Yuliana Hapsari ◽  
◽  
Usep Suhud ◽  
Saparuddin Mukhtar ◽  
◽  
...  
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Customer Loyalty ◽  
Structural Equation ◽  
Equation Model ◽  
Theme Park ◽  
Significant Positive Effect ◽  
Price Promotion ◽  
Positive Effect

Tired of the Covid-19 pandemic, many people are in a dilemma and confused about where to go on vacation; besides, people are still considering going to the desired tourist attractions. In such conditions, public interest in theme parks is growing. The purpose of this study is to determine the effect of service quality, innovation, price, promotion on customer satisfaction. In this study, customer satisfaction is considered as the intervening variable that has an impact on customer loyalty. The object of study is Ancol Dreamland Park – a top-rated theme park for traveling in Jakarta (Indonesia). Participants in this study were visitors who had come to the Ancol Dreamland Park during the Covid-19 pandemic more than once, were 17 years old and over, and were domiciled in Greater Jakarta. The sample consisted of 200 respondents: 101 females (50.5%) and 99 males (49.5%). The research methodology is based on the use of the quantitative method and causal research. For data analysis, the authors use the SEM (Structural Equation Model), SPSS (Statistical Program for Social Science), and Amos 26 software. The results of this study show that service quality, innovation, price perception, promotion have a significant positive effect on customer satisfaction. Along with this, customer satisfaction has a significant positive effect on customer loyalty. So, the increase in customer satisfaction leads to an increase in customer loyalty, although this increase may not be felt immediately. However, customer satisfaction is a good strategy for the future, because customers will want to visit this theme park again and share their positive feedback with other people. These findings should guide the management of such amusement parks to improve the quality of services. In particular, the quality of service can be improved by paying attention to cleanliness, health, and visitor safety, which are very much needed during this COVID-19 pandemic.

scholarly journals ANALYSIS OF SYSTEM QUALITY, INFORMATION QUALITY AND PERCEIVED USEFULNESS TO USER SATISFACTION

2019 ◽  
pp. 62
Author(s):  
Tiana Tiana ◽  
Bambang Sugiharto ◽  
Indah Umiyati
Keyword(s):  
User Satisfaction ◽  
Structural Equation ◽  
Information Quality ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Significant Positive Effect ◽  
Quality Of Information ◽  
Positive Effect

This study aims to test and analyze the quality of the system against perceived usefulness, the quality of information against perceived usefulness, the quality of the system to user satisfaction, Information Quality to user satisfaction and perceived usefulness to user satisfaction. The population in this research is employees teller and customer service department of Bank BJB in subang city. Sampling technique is nonprobability sampling by using purposive sampling method. The type of data used is primary data with questionnaire data collection method. Hypothesis testing used is Structural Equation Modeling (SEM) approach with variance Structural equation test or better known as Partial Least Square (PLS). The result of the research shows that Quality System has a significant positive effect on Perceived Usefulness, Quality of Information has a significant positive effect on Perceived Usefulness, Quality of System has a significant positive effect on user satisfaction, Information Quality has positive significant effect on user satisfaction, and Perceived Usefulness has no effect to User Satisfaction

scholarly journals ANALISIS PENGARUH BUDAYA ORGANISASIONAL DAN KEPUASAN KERJA TERHADAP KOMITMEN ORGANISASIONAL DAN KINERJA BIDAN PADA RSUD KOTA MATARAM

2019 ◽  
Vol 8 (3) ◽  
Author(s):  
Baiq Sukmawati ◽  
Lalu Suparman ◽  
Surati Surati
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Organizational Commitment ◽  
Structural Equation ◽  
Equation Model ◽  
Sem Analysis ◽  
City Hospital ◽  
Significant Positive Effect ◽  
Mediating Role ◽  
Positive Effect

This study examined the influence of organizational culture and job satisfaction on organizational commitment and performance of midwives in the Mataram City Public Hospital. Specifically the purpose of this study was to determine the significance of the influence of organizational culture, job satisfaction and organizational commitment on the performance of midwives, to know the significance of organizational culture and job satisfaction on organizational commitment, and to know the mediating role of variable organizational commitment in midwives in Mataram City Hospital. The study population was 72 midwives in charge of the RSUD Kota Mataram. This study uses structural equation model analysis (SEM analysis) with smartPLS applications. The results showed that organizational culture and organizational commitment had a significant positive effect on the performance of midwives, while job satisfaction did not significantly affect performance. Organizational culture and job satisfaction have a significant positive effect on organizational commitment. For the influence of mediation on organizational commitment, there is a full mediating role in the influence of job satisfaction on midwife performance, while the influence of organizational culture on the performance of midwives is found to have a partial mediation effect.Keywords:Organizational Culture, Job Satisfaction, Organizational Commitment, Midwife Performance.

Antecedents and Consequences of E-News Brand Trust

2020 ◽  
pp. 521-536
Author(s):  
Elia Ardyan ◽  
Vincent Didiek Wiet Aryanto
Keyword(s):  
Brand Loyalty ◽  
Structural Equation ◽  
Equation Model ◽  
Brand Experience ◽  
Brand Trust ◽  
Significant Positive Effect ◽  
Negative Effect ◽  
Brand Attributes ◽  
Antecedents And Consequences ◽  
Positive Effect

The purpose of this paper is to determine the effect of the antecedents of e-news brand trust and want to determine the consequences of e-news brand trust. The model used in this study were tested into two news brands online, which is Detik.com and Kompas.com. Sample of this study composed of 418 respondents, of which 239 respondents are Kompas.com readers and readers of Detik.com comprised of 179 respondents. The analysis used in this study is the Structural Equation Model. Results of this study indicate that both Detik.com and Kompas.com have the same result for the research model used. The result of this research are e-news brand attributes have positive and significant impact on e-news brand experience, e-news brand attributes have a positive and significant impact on e-news brand loyalty, e-news brand experience has negative effect but not significant at the customer confusion, customer confusion, has a negative but not significant effect on e-news trust brand, e -news brand experience has the effect of e-news brand trust and a significant positive effect on brand loyalty e-news.

scholarly journals Organizational Commitments in Financial Service Audit With Antecedents of Organizational Justice and Job Satisfaction

2020 ◽  
Vol 11 (4) ◽  
pp. 86
Author(s):  
Petrus Ridaryanto
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Justice ◽  
Structural Equation ◽  
Interactional Justice ◽  
Equation Model ◽  
Quality Of Services ◽  
Accounting Firms ◽  
And Performance

Public trust in a profession is determined by the reliability, accuracy, timeliness, and quality of services or services that can be provided by the auditor profession. Although the auditor's work and performance procedures have tended to be supervised and determined strictly and formally by external institutions, studies have shown that the context of the internal environment has an effect on improving auditor performance. This study seeks to analyze the effect of organizational justice and job satisfaction in the auditor's environment on organizational commitment. It focuses more on behavioral accounting, specifically relating to the auditor's work environment, by taking the object of the treatment's influence in the organization's internal participation and involvement of auditors that is reflected by organizational commitment. By using the Structural Equation Model (SEM), the findings show that procedural justice and interactional justice are empirically proven to influence organizational commitment. On the other hand, distributive justice has no effect on organizational commitment, and job satisfaction has also been proven empirically to have no effect on organizational commitment. These results provide input for public accounting firms so as not to overlook the fairness factor in providing rewards to auditors. In the case of fairness the awarding of rewards / awards to the auditor is not only limited to the amount of reward, but also the process for determining the amount of the reward.

scholarly journals Effect of Human Capital and Leadership on Institutions’ Performance and Competitive Advantages

2017 ◽  
Vol 7 (3) ◽  
pp. 479 ◽  
Author(s):  
Padli Hili ◽  
Mursalim Umar Gani ◽  
Nazir Hamzah ◽  
Zainuddin Rahman
Keyword(s):  
Human Capital ◽  
Organizational Learning ◽  
Competitive Advantage ◽  
Positive Impact ◽  
Sampling Technique ◽  
Significant Positive Effect ◽  
Study Program ◽  
Private High Education ◽  
Population Sampling ◽  
Positive Effect

<div><p>This study analyzes the influence of human capital, leadership on performance and competitive advantage at 206 head of the study program university courses owned by private colleges in the Scope of Private High Education Coordinator has called KOPERTIS Region IX Sulawesi in Makassar. Sampling is done using the total population sampling technique. A result of testing the hypothesis with support of analysis moment of Structures Ver. 21 provides evidence that human capital, organizational learning and leadership and significant positive effect on the performance of the institution. Influences among other variables provide evidence that human capital, leadership and agency performance and significant positive impact on competitive advantage. On the other hand organizational learning and leadership are not significant positive effect on competitive advantage. The role of the institution's performance significantly effect in explaining the effect of human capital, organizational learning and leadership to competitive advantage.</p></div>

scholarly journals The key role of institution pressure on green supply chain practice and the firm's performance

2019 ◽  
Vol 12 (3) ◽  
pp. 432
Author(s):  
Jirawat Wongthongchai ◽  
Krittapha Saenchaiyathon
Keyword(s):  
Supply Chain ◽  
Structural Equation ◽  
Equation Model ◽  
Green Supply Chain ◽  
Management Support ◽  
Significant Positive Effect ◽  
Top Management Support ◽  
Environmental Processes ◽  
The Impact ◽  
Positive Effect

Purpose: This study was conducted to investigate the influence of isomorphism institutional theory on green supply chain management (GSCM) and firm performance by using the structural equation model (SEM) to explain the driving factors of reducing the impact of environmental processes on the firm.Design/methodology/approach: Structural equation model (SEM) to explain the driving factors of reducing the impact of environmental processes on the firm.Findings: Isomorphism institutional factors showed a statistically significant positive effect on GSCM practices. Moreover, GSCM practices showed a statistically significant positive effect on firm performance. Under the literature review, customer pressure and top management support are primary factors to achieve GSCM practices and potential to establish firm performance.Research limitations/implications: First, the common hypothesizes do not provide insight into all the relationships that warrant additional inspection. Second, Thailand manufacturers have experiences pressures from foreign customers and competitors but they have opportunities to learn from them to better improvement GSCM practices.Practical implications: Results may highlight pressure for greening and which more efforts are needed for GSCM practices. GSCM practices generally require more effort due to need for collaborating with customer and competitor. Thailand manufacturers are increasingly confronted with isomorphism institutional pressure to implement GSCM practices.Social implications: It is useful the Thailand government promotes GSCM by creating an awareness of the benefits. GSCM can help to alleviate the question of the followers about implementing GSCM and decrease their risk association with the environmental adoption.Originality/value: Research creates clarity of the relationship between isomorphism institutional pressures, top management support, and performance in Thailand, which is a developing country with environmental investment concerns that affect profits from the operations of the firm.

scholarly journals Model Kinerja Pegawai: Kepemimpinan, Budaya Kerja, dan Motivasi Kerja dengan Kepuasan kerja variabel intervening

2020 ◽  
Vol 21 (2) ◽  
pp. 157-173
Author(s):  
Gusni Ami Jayanti ◽  
◽  
Nazwirman Nazwirman ◽  
Keyword(s):  
Job Satisfaction ◽  
Financial Services ◽  
Structural Equation ◽  
Work Motivation ◽  
Task Force ◽  
Equation Model ◽  
Work Culture ◽  
Significant Positive Effect ◽  
Positive Direct ◽  
Positive Effect

The research aims to analyze and describe the influence of Leadership Variables, Work Culture, Work Motivation, Job Satisfaction towards Job Satisfaction Variables and Performance Variables on the Investment Alert Task Force of the Financial Services Authority. A total of 100 samples were analyzed using SEM (Structural Equation Model) with SmartPLS software. The results showed that leadership had a significant positive direct effect on job satisfaction. Leadership has a significant positive effect on performance. Work Culture has a significant positive effect on Job Satisfaction. Work Culture has a significant positive effect on performance. Work motivation has a significant positive effect on job satisfaction. Work motivation has a significant positive effect on performance. Job satisfaction has a significant positive effect on the performance of the Investment Alert Task Force. Job Satisfaction is able to mediate on Leadership on Performance. Job Satisfaction is able to mediate the Work Culture of Performance. Job Satisfaction is able to mediate on Work Motivation on Performance. Efforts to improve the performance of the Investment Alert Task Force employees of the financial services authority need to consider the four variables that influence it.

scholarly journals THE IMPACT PROPHET LEADERSHIP AND ORGANIZATIONAL COMMITMENT ON MOTIVATION AND ITS IMPLICATIONS ON EMPLOYEE PERFORMANCE OF THE BANK SYARIAH AL SALAAM

2019 ◽  
Vol 1 (2) ◽  
pp. 163-180
Author(s):  
Zainuri Zainuri ◽  
Muhammad Havidz Aima
Keyword(s):  
Organizational Commitment ◽  
Structural Equation ◽  
Research Method ◽  
Employee Performance ◽  
Sample Selection ◽  
Sampling Technique ◽  
Equation Model ◽  
Significant Positive Effect ◽  
The Impact ◽  
Positive Effect

The purpose of this study is to understand and explain the impact of Prophet Leadership and organizational commitment on motivation and its implications on employee performace of the PT.Bank Syariah Al Salaam. The research method used a quantitative approach, which the population in this study was 80 employees of the Bank Syariah Al Salaam Sample selection was done by sampling technique all population 80 respondents were determined. Data collection techniques using interview and questionnaire. The questionnaire survey instrument was delivered to employees of the Bank Syariah Al Salaam. Data were analyzed by using structural equation model (SEM) with the Smart PLS3.0 software program. This study reveals that Prophet Leadership, organizational commitment and motivation have a significant positive effect on employee performance, both partially and simultaneously. Besides that, the motivation partially mediate variable of the Prophet Leadership variable and organizational commitment on employee performance and has a significant effect

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