Influence of Quality on Manufacturing Processes in Enterprises from the Perspective of Generating Value Added For Customers

Author(s):  
Kostiuk Yaroslava

In the current global dynamic and competitive business environment of Industry 4.0, small and medium-sized enterprises face a major challenge of expanding their market activities and adapt to new conditions in order to survive in times of economic or pandemic crisis. The implementation of comprehensive quality management in business environment within EU organizations is a response to this challenge for global competition (Abdul, Sumantoro, & Maria, 2019). Current problem is the fact that the implementation and monitoring of quality management as a process of business management in the majority of small and medium-sized enterprises (SMEs) is not sufficiently used, underestimated, or even considered to be obsolete (Rigby, Bilodeau, 2018). In an enterprise with good financial health and healthy corporate culture, all transactions and processes are carried out properly and the relationships among all stakeholders (employees, suppliers, and customers) are successful. For other companies, it is necessary to take steps to ensure quality and follow them (Fernandes et al., 2017) in order to move towards the concept of Industry 4.0. According to published professional literature, each research worker has developed their own framework for mapping value production operations based on specific needs and interests in the fields under review. However, the relationship between the quality processes and value stream maps has not been adequately addressed in professional literature, especially in the case of small and medium-sized enterprises. Therefore, for achieving the objective of the contribution, the following research questions have been formulated: To which extent quality participates in generating value added within production process? In which production operations does the quality factor contributes most to generating value added? Keywords: Quality value stream map, Value stream map, quality management, added value for the customer.

2021 ◽  
Vol 13 (21) ◽  
pp. 11997
Author(s):  
Varun Tripathi ◽  
Somnath Chattopadhyaya ◽  
Alok Bhadauria ◽  
Shubham Sharma ◽  
Changhe Li ◽  
...  

Worldwide, industries are emphasizing the development of an agile system to sustain higher productivity, which can be applied to ensure improvements in all production conditions in industry 4.0. In the present scenario, several methods are used for improvements in production, such as value stream mapping, kaizen, just in time, Kanban, and total productive maintenance, etc., The objective of the present research article is to produce an agile system to sustain improvements in productivity through a methodology coupled with value stream mapping in industry 4.0. Value stream mapping is a lean-based method and is used for the maximization of productivity by the elimination of non-value-added activities. The proposed methodology has been validated by productivity enhancements achieved in a case study of the earthmoving machinery manufacturing sector. The study establishes that the proposed methodology would encourage industry personnel during decision-making processes, which would lead to improvements in production in industry 4.0.


2018 ◽  
Vol 13 (02) ◽  
Author(s):  
Reika Fichristika Kutika ◽  
David P. E. Saerang ◽  
Natalia Y. T. Gerungai

Nowadays, the changes that occur in the business environment creates competitiveness between companies in terms of seizing the market. For these companies, one of the way to achieve excellence is by being constantly focused on improving their processes and activities, paying attention to quality, flexibility and cost efficiency. Along with the competition of manufacturing companies that occur these days, PT. Indofood CBP Sukses Makmur, Tbk Bitung Branch must be able to manage its activities effectively and efficiently in order to achieve competitive advantage. Ergo, what companies need to do to improve its efficiency is by managing the activities that occur without reducing the quality of their products provided to customers. This study aims to find out how the application of activity based management at PT. Indofood CBP Sukses Makmur, Tbk Bitung Branch and how non value added activity can improve the efficiency of the company. The data analyze used descriptive analysis with qualitative approach and activity based management method. Based on the research, it is indicated that some non value-added activities are still going on, and by applying the activity-based management method, there is no added-value by the company’s reduction cost. By using activity-based management method, the total overhead cost of the factory is reduced by Rp 2,384,750,669,84 or 20,30%.Keyword: Activity Based Management, Non Value Added Activity, Efficiency


2018 ◽  
Vol 220 ◽  
pp. 02005
Author(s):  
Abdillah Arif Nasution ◽  
Ikhsan Siregar ◽  
Anizar ◽  
Tigor Hamonangan Nasution ◽  
Khalida Syahputri ◽  
...  

This research was conducted in manufacturing industry, so this research is based on case study application. This research serves to reduce waste in the industry when making a product. This study categorizes value-added work and which work has no added value. And it is measurable and has value, so it can be evaluated in the future. Later this will be poured or depicted on a map called Value stream mapping. This is a tool from Lean Manufacturing. Lean manufacturing is useful for analysing and reducing non value-added activities, value stream mapping analysis tools, 5L1H process mapping activities, and 5 why tools. From the results of this study obtained the efficiency of the process cycle and total estimation of the improvement of the lead time. This calculation can be an evaluation material for the company.


2021 ◽  
Vol 92 ◽  
pp. 04006
Author(s):  
Petra Domanižová ◽  
Nikola Janíčková

Research background: Industry 4.0, also known as the Fourth Industrial Revolution, describes the digitisation of the manufacturing industry. The transition to 4.0 is crucial for manufacturing companies to maintain a competitive advantage and take advantage of new opportunities. This article contributes to research with a framework for the description, analysis, and classification of Canvas B.M. for 4.0. Purpose of the article: The following report provides a review of the literature to expand our knowledge of how Industry 4.0 affects business models. This article aims to specify and map the level of knowledge about the Canvas business model and its application in the new revolutionary era of the digital world in the manufacturing industry 4.0. The findings deepen the understanding of how 4.0 affects the manufacturing industry, B.M., and the behaviour of the current economic environment. Methods: A literature review. Then the comparison of the author’s views on the use of the business model, innovation, and adaptation under the influence of digitisation. The literature survey was conducted in articles indexed in the Web of Science and Scopus to carry out a critical analysis of collected data and the exposition of some conclusions and future research opportunities. Findings & value added: A lot of research in the field of industry 4.0 using Canvas B.M., but very often, the view of the Czech business environment is neglected. Focusing on this area may lead to future research. This literary review focuses on the latest literature.


2020 ◽  
Vol 6 (1) ◽  
pp. 108
Author(s):  
Ayu Muthia ◽  
Ratna Atina Riandhini ◽  
Angsur Sudirja

Penelitian ini bertujuan untuk menganalisis penerapan Lean Hospital di unit rawat jalan Rumah Sakit Tugu Ibu Depok. Dilakukan penelitian kualitatif mengenai gambaran alur proses kondisi saat ini di unit rawat jalan Rumah Sakit Tugu Ibu Depok, mengidentifikasi aktivitas dalam proses kerja di unit rawat jalan, dan menganalisa  Value Stream Map unit rawat jalan. Berdasarkan hasil penelitian dapat disimpulkan bahwa hasil Value Assessment pasien mulai dari proses pendaftaran hingga mendapatkan obat di apotik masih menunjukan wasting time yang terlalu lama, hal ini karena banyaknya hambatan-hambatan yang terjadi sepanjang alur proses pelayanan unit rawat jalan. Hasil identifikasi kegiatan dan aktivitas selama proses kerja unit rawat jalan yang ada banyak ditemukan pemborosan (Waste), sehingga rasio aktivitas yang bernilai tambah (Value Added Activities) ada yang kurang dari 30%, sebagai bentuk masalah berada pada manusia / man, method, machine serta environment. Usulan perbaikan dilakukan dengan menganalisis akar penyebab masalah, membuat langkah-langkah perbaikan dengan memperkirakan kemampuan rumah sakit dan faktor-faktor yang mempengaruhinya. Perbaikan yang diusulkan terbagi menjadi 3 tahap yaitu; jangka pendek, menengah dan panjang. Kriteria perbaikan jangka pendek diimplementasikan bila dalam pelaksanaannya diperkirakan tidak membutuhkan biaya. Kriteria perbaikan jangka menengah dipilih bila dalam pelaksanaannya membutuhkan biaya dan sarana tambahan, sedangkan perbaikan jangka panjang bila dalam pelaksanaannya diperkirakan membutuhkan biaya, sarana dan perubahan kebijakan dari pimpinan institusi. Sehingga diperlukannya penerapan lean hospital untuk menghilangkan dan meminimalkan pemborosan sebagai bentuk perbaikan dan peningkatan pelayanan di unit rawat jalanKata Kunci : Optimalisasi, Penerapan Lean, Lean Hospital


2019 ◽  
Vol 1 (1) ◽  
pp. 1-14
Author(s):  
Tingting CHEN ◽  
Yu XIE ◽  
Qiang SUN

The development in the trade in services sector is an important way to achieve the transformation of foreign trade development mode of China. However, with the rapid growth of the total value of China's service trade, the export structure has been gradually optimized. The absolute value added of exports has increased rapidly and performed well in countries along the “One Belt And One Road” still, it is highly dependent on a few developed countries and low-technology industries. In particular, the value added rate has been at a low level for a long time, and the development mode of service trade urgently needs to be changed. Therefore, based on the identities of export value added, the marginal Contribution of each index to the Change of value added is measured by the decomposition of Shapley value. The results show that per Capita GDP is the main driving factor for the Change of value added and is relatively stable, but it has been surpassed by the services employment-population after the year of 2013; the Contribution of the national economies technology density and the technical strength of the export sector to the added value of service exports is slight and unstable, and there is a strong negative correlation between them. Therefore, increasing the export of services to the countries along the “Belt and Road”, enhancing the domestic business environment, and improving the quality of the employment-population in the service industry will help accelerate the transformation of China's service trade development mode.


2018 ◽  
Vol 16 (1) ◽  
pp. 143-160 ◽  
Author(s):  
Sunil Kumar ◽  
Ashwani Dhingra ◽  
Bhim Singh

Purpose The purpose of this paper is to present a road map to implement Lean-Kaizen concept using value stream mapping (VSM) to identify hidden continuous improvement opportunities in a small and medium-sized enterprise (SME) located at the non-capital region of India. Design/methodology/approach From the collected data, a current state map was prepared that indicated the current operating situation of selected SME. The takt time was calculated and those processes which attained higher cycle time (C/T) than takt time were identified. The continuous flow processing was achieved by adjusting C/T of each process and supermarket pull system was developed to control the production at the workstations. Finally, a future state map was developed that served as a guide for future lean activities. Few problems were identified to realize the future state. The “5-why” analysis was used for identifying root causes of these problems and Kaizen events were proposed as solutions. In this case study, one Kaizen event was identified in which brainstorming technique was used to control the variation caused by unorthodox fixture design for clamping and de-clamping of case product and thus eliminated non-value-added activities performed by the operator on a milling machine. Findings Before and after implementation of value stream map, the data obtained were analyzed and eliminated rework time, reduced inventory level, reduced lead time and C/T, improved productivity and product quality are presented as finding. Lean-Kaizen provides a better chance for every individual of the industry to have a hand in achieving organization’s goals to attain continuous progress in productivity and quality of the product. Even good understanding of the concept of lean tools and techniques by SMEs, the employee willingness and motivation to identify and eliminate wastes are found feeble. Originality/value This study is among best practices to identify hidden improvement opportunities in the regular production of the product to increase productivity and improve quality using value stream map. The research paper gives useful understandings to the lean implementers, Kaizen identifiers, consultants and researchers.


2017 ◽  
Vol 23 (4) ◽  
pp. 779-791 ◽  
Author(s):  
Hatice Camgöz-Akdağ ◽  
Esra Çalişkan ◽  
Sirel Toma

Purpose The purpose of this paper is to design a future value stream map of the system and patient pathway with lean health care application tools in terms of quality improvement (QI) in order to decrease the non-value-added activities for patients, doctors, and nurses for a radiology unit in a public hospital based in Istanbul, Turkey. Design/methodology/approach Data are collected from personal observations, information technologies unit, and authorized employees. In order to measure subprocesses, some qualitative data are transformed into quantitative data via authorized employees’ experiences. Moreover, data tracking and keeping systems are too poor for revealing the current situation. Findings The current value stream map of the system of the radiology department of a public education and research hospital was analyzed and the future value stream map of the system and patient pathway was redesigned with lean health care application tools in terms of QI. Research limitations/implications The greatest limitation is the resistant to change and fear of talking on mistakes and low performances. Originality/value This paper states an example of a current and future value stream map showing step by step where the bottlenecks are and how these can be improved and what specific benefits will this analysis bring to the health care system. It will be useful for both academicians and practitioners on how to apply lean to health care.


2021 ◽  
Vol 24 (3) ◽  
pp. 109-125
Author(s):  
Borys Volodymyrovych Burkynskyi ◽  
Valeriy Fedorovych Goryachuk ◽  
Oleksandr Ivanovych Laiko ◽  
Volodymyr Mytrofanovych Lisyuk ◽  
Nataliia Leonidivna Shlafman ◽  
...  

The article presents the results of a comparative analysis of productivity in developed countries, including EU countries and Ukraine. Hypotheses about the identity of the deindustrialization factor as the main cause for productivity decrease for both the Ukrainian economy and the economic systems of developed countries are verified. Purpose of the article: To develop a comprehensive methodological approach to strategizing and state regulation of the business environment based on guidelines developed according to the results of a comparative analysis of the productivity of entrepreneurial activities and focused on maximizing the creation of added value, which is a criterion for increasing the productivity of entrepreneurial activities. Methods used: A review of the scientific literature, a comparative analysis of the productivity of entrepreneurial activity in developed countries and Ukraine, including time series analysis, calculating growth rates of per capita value-added, and factor analysis of key obstacles that hinder the growth of the productivity of innovative entrepreneurial activity. The contribution made to the theory and methodology of productivity includes the proposed definition of the economic category “productivity of entrepreneurial activity”; general methodological principles of forming a strategy for improving the productivity of entrepreneurial activities are established; taking into account the best international experience, the main principles of state regulation of the entrepreneurial environment are laid down; it is established that the purpose of the strategy for improving the productivity of entrepreneurial activity is to provide the state with favorable business conditions, i.e., to create a favorable entrepreneurial environment and make it possible to identify and use hidden assets of entrepreneurial structures to develop value-added chains, the growth of which is a criterion for increasing productivity.


Jurnal IPTEK ◽  
2020 ◽  
Vol 4 (2) ◽  
Author(s):  
Linda Theresia ◽  
Gadih Ranti ◽  
Ray Kreshna

Currently the industry is trying to improve its competitiveness. This makes the manufacturingindustry needs to adapt the Lean-Kaizen concept. Lean-Kaizen means eliminating waste through small improvements made on an ongoing basis. This research takes a case study at PT Inoac Poltechno Indonesia, which is engaged in foam production. The current production target is only 56% of the planned target. Besides that, there are found many defective products and activities that have no added value. Furthermore, a map of the current condition is made to find waste and know the kaizen that will be carried out. Furthermore, a future map was developed with work standardization and Value Stream Mapping to determine activities that have no added value. Calculation of Waste Assessment Model (WAM), shows the biggest waste is defect (26.73%), inventory (15.79%), and waiting (13.35%). This study found that by adding trolley, adding operators, making SOPs, scheduling engine maintenance would make non-value added (NVA) activities decrease from 29.95% to 20.5%. Process Cycle Efficiency increased from 22.31% to 28.25% (thus fulfilling international PCE requirements for the manufacturing industry). Keyword : Lean-Kaizen, productivity, waste


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