scholarly journals A Conceptual Framework for Machine Self-Presentation and Trust

Author(s):  
Jeff Stanley ◽  
Ozgur Eris ◽  
Monika Lohani

Increasingly, researchers are creating machines with humanlike social behaviors to elicit desired human responses such as trust and engagement, but a systematic characterization and categorization of such behaviors and their demonstrated effects is missing. This paper proposes a taxonomy of machine behavior based on what has been experimented with and documented in the literature to date. We argue that self-presentation theory, a psychosocial model of human interaction, provides a principled framework to structure existing knowledge in this domain and guide future research and development. We leverage a foundational human self-presentation taxonomy (Jones and Pittman, 1982), which associates human verbal behaviors with strategies, to guide the literature review of human-machine interaction studies we present in this paper. In our review, we identified 36 studies that have examined human-machine interactions with behaviors corresponding to strategies from the taxonomy. We analyzed frequently and infrequently used strategies to identify patterns and gaps, which led to the adaptation of Jones and Pittman’s human self-presentation taxonomy to a machine self-presentation taxonomy. The adapted taxonomy identifies strategies and behaviors machines can employ when presenting themselves to humans in order to elicit desired human responses and attitudes. Drawing from models of human trust we discuss how to apply the taxonomy to affect perceived machine trustworthiness.

Author(s):  
Xiaochen Zhang ◽  
Lanxin Hui ◽  
Linchao Wei ◽  
Fuchuan Song ◽  
Fei Hu

Electric power wheelchairs (EPWs) enhance the mobility capability of the elderly and the disabled, while the human-machine interaction (HMI) determines how well the human intention will be precisely delivered and how human-machine system cooperation will be efficiently conducted. A bibliometric quantitative analysis of 1154 publications related to this research field, published between 1998 and 2020, was conducted. We identified the development status, contributors, hot topics, and potential future research directions of this field. We believe that the combination of intelligence and humanization of an EPW HMI system based on human-machine collaboration is an emerging trend in EPW HMI methodology research. Particular attention should be paid to evaluating the applicability and benefits of the EPW HMI methodology for the users, as well as how much it contributes to society. This study offers researchers a comprehensive understanding of EPW HMI studies in the past 22 years and latest trends from the evolutionary footprints and forward-thinking insights regarding future research.


2019 ◽  
Vol 11 (2) ◽  
pp. 102
Author(s):  
Caroline Osuagwu

Market orientation is the business idea that sees the customer, consumer or client as the centre of business activities. It is one of the strategies that may lead to the achievement of efficiency and effectiveness in many organizations. It has relevance for all sectors in an economy. This paper undertakes a review of market orientation literature pertaining to conceptualizations, components and performance impacts. Based on the literature review, the paper develops a conceptual framework and suggests likely areas for future research efforts.


2020 ◽  
Author(s):  
Nugroho Ridhwan ◽  
Edi Purwanto

The purpose of this article is to build a conceptual framework based on literature review that will be tested in future research related to Digital Business. The results of the literature review allow for the construction of hypotheses into a conceptual framework. Furthermore, the study assesses the influence of performance expectations, efforts expectations and social influence on behavioral intention and usage behavior by modifying Hofstede’s cultural dimensions. The conceptual framework will be tested among Industrial Internet of Things (IIoT) users for future research in Indonesia. Keywords: performance expectancy, effort expectancy, social influence, behavioral intention, use behavior, UTAUT, Hofstede’s cultural dimensions, Industrial IoT


2017 ◽  
Vol 1 (01) ◽  
pp. 7-12
Author(s):  
Sheikh Muhamad Hizam Sheikh Khairuddin ◽  
Firdaus Hilmi Nadzri

There is an abundance of studies on work engagement found in the literature. However, there is a lack of grounded research framework to be based on relating stress to work engagement of Malaysian private academics. Therefore, this study is aimed at 1). reviewing the literature on stress and work engagement; 2). applying the ASSET model of stress to work engagement; 3). hypothesizing the relationships among these variables, and 4). deriving a conceptual framework. Based on the literature review on psychological literature and the application of the ASSET model of stress, the paper proposes a model of the relationship between stress and work engagement through commitment and health. Suggestions for practice and future research are also presented. Keywords— ASSET, Malaysian private academics, stress, work engagement.


Author(s):  
Isabel Pinho ◽  
Cláudia Pinho ◽  
António Pedro Costa

This exploratory systematic literature review is a starting point for a deep literature review on “Knowledge Governance” (KGOV) topic. The aim is to have a quick picture about KGOV; specifically trying to identify the seminal, core and relevant documents. We also seek to know the contexts of these studies, as well as on what ontological levels and activities they refer to. The principal results are: a) the identification of the structure of the topic, by retrieving the main seminal articles and the most cited (core documents) and b) the building of a structured analysis framework. This framework will be used to perform a deep literature review that aim to develop an integrated and holist conceptual model on Knowledge Governance. Major conclusions are related to clues for future research on this topic.


1992 ◽  
Vol 14 (1) ◽  
pp. 13-27 ◽  
Author(s):  
Kerry S. Courneya ◽  
Albert V. Carron

A home advantage in sport competitions has been well documented. The strength and consistency of the home advantage has made it a popular phenomenon in sport today. Very little systematic research has been carried out, however, and the home advantage remains one of the least understood phenomena in sport. It appears that much of the game location research has been arbitrary, and a clear sense of direction is lacking. The purpose of the present paper is to provide a conceptual framework to organize a comprehensive review of previous game location research and provide direction for future research. The review of literature indicated that the descriptive phase of inquiry has been completed, and it is time to address the underlying mechanisms responsible for the manifestation of the home advantage. Possible methodologies and areas of inquiry are highlighted and discussed.


2020 ◽  
Vol 12 (5) ◽  
pp. 1903 ◽  
Author(s):  
Jessica Osikominu ◽  
Nancy Bocken

Adopting a voluntary simplicity lifestyle (VSL) contributes to a change in consumption patterns towards more sustainable ones, which is urgently needed. This study defines the VSL as a voluntary reduction of income and consumption in exchange for more free time. Our research aims to contribute with more detailed VSL criteria. A literature review develops initial VSL criteria, which are validated against and enriched by data gathered through in-depth interviews with nine voluntary simplicity practitioners. This study contributes with: (1) more detailed insights into the value changes during lifestyle adoption of a VSL, (2) a detailed perspective on significant aspects in VSL adoption as well as how they tend to happen in sequence, and (3) insight into how consumption reduces or changes and how free time is spent when adopting a VSL. A conceptual framework for more detailed VSL criteria, as proposed in this study, is valuable to characterise the VSL lifestyle and differentiate it from other lifestyles. In sum, the study contributes to clearer perspectives on the VSL and provides detailed VSL criteria. Finally, we reaffirm the potential of VSL to contribute toward changing dominant unsustainable consumption patterns and indicate directions for future research.


2019 ◽  
Vol 5 (1) ◽  
Author(s):  
Peter L Gorski ◽  
Emanuel von Zezschwitz ◽  
Luigi Lo Iacono ◽  
Matthew Smith

Abstract We present a systematization of usable security principles, guidelines and patterns to facilitate the transfer of existing knowledge to researchers and practitioners. Based on a literature review, we extracted 23 principles, 11 guidelines and 47 patterns for usable security and identified their interconnection. The results indicate that current research tends to focus on only a subset of important principles. The fact that some principles are not yet addressed by any design patterns suggests that further work on refining these patterns is needed. We developed an online repository, which stores the harmonized principles, guidelines and patterns. The tool enables users to search for relevant guidance and explore it in an interactive and programmatic manner. We argue that both the insights presented in this article and the web-based repository will be highly valuable for students to get a good overview, practitioners to implement usable security and researchers to identify areas of future research.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Barbara Barney-McNamara ◽  
James Peltier ◽  
Pavan Rao Chennamaneni ◽  
Keith Eric Niedermeier

Purpose The purpose of this paper is to provide a detail review of the social selling literature and to offer future research needs. Social selling has gained the attention of sales researchers. Rather than merely a new tool, social selling redefines the traditional sales process. However, the literature is spread across topics of social media and sales, social customer relationship management, salesforce automation and social selling, and does not provide an agreed-upon definition or tested construct for implementation. Design/methodology/approach The paper presents a comprehensive literature review of social selling and all related terminology. Findings The authors propose a social selling framework that includes personal branding, information exchange, networking and social listening to define and outline the construct while suggesting the antecedents and outcomes to guide future research. Findings from a literature review include outlining key theories used in social selling research. Originality/value This review offers a conceptual framework of social selling, including both antecedents and outcomes, to inform future research and guide academics and practitioners.


Sign in / Sign up

Export Citation Format

Share Document