scholarly journals Critical Success Factors in Indian Commercial Banks

2019 ◽  
Vol 8 (6S) ◽  
pp. 440-442 ◽  
Keyword(s):  
Commercial Banks ◽  
Critical Success Factors ◽  
Success Factors ◽  
Banking Sector ◽  
Business Environment ◽  
Bank Branches ◽  
Service Culture ◽  
Critical Success ◽  
Private Banks ◽  
Bank Executives

The important success factors to sustain strategically in the business environment of Indian Commercial Banks are found in the present study using Factor analysis. To remain competitive, stay customer-focused, imparting new, fast and technology–enabled services is possible only through critical success factors of Banking sector. A sample of 45 bank branches of public sector and private banks are studied through Bank executives and the success factors are found to be Employee Empowerment, Service Culture and Bank Evidence, Service Culture and Bank Evidence, Benchmarking Union involvement, Customer Satisfaction, values and ethics

scholarly journals ADOPTION OF KNOWLEDGE MANAGEMENT IN PAKISTAN: AN INVESTIGATION OF CRITICAL SUCCESS FACTORS

2021 ◽  
Vol 12 (1) ◽  
pp. 159-169
Author(s):  
Qamar Ali ◽  
Sami Ullah Bajwa ◽  
Khaliq Ur Rehman
Keyword(s):  
Developing Countries ◽  
Knowledge Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Banking Sector ◽  
Global Networks ◽  
Priority List ◽  
Organizational Infrastructure ◽  
Critical Success ◽  
Detailed List

Although, knowledge has been recognized as a key business asset, firms are still in the infancy stages of comprehending the practical implications of knowledge management. Developing countries are widely believed to be falling far behind in competitiveness and socio-economic development, due to their inability to develop capacities to enable themselves to take part in the emerging global networks of knowledge creation. There is a dire need for a more organized and purposeful study, on critical success factors for knowledge management adoption in developing countries like Pakistan. However, no research, so far, has been conducted to empirically investigate a detailed list of CSFs for KM adoption in Pakistan. This paper evaluates and disseminates the findings of a self-administered survey to investigate the critical success factors for the implementation of KM in banking sector of Pakistan. A survey questionnaire having 11 factors, consisting 66 items is adopted in this study, which is statistically tested for its validity as well as reliability. Data are collected from banking officials. The level of importance, as well as the ranking list of the critical success factors for KM adoption is statistically examined. This paper provides a priority list of CSFs—figured out in order of their importance—for KM adoption in the banking sector of Pakistan. Human resource management, motivational aids, and processes and activities are found to be the most important, while measurement and organizational infrastructure are found to be the least important factors, perceived by the bankers.

Critical Success Factors for Implementing a Configuration Management System

1992 ◽  
Author(s):  
David R. Novy
Keyword(s):  
Management System ◽  
Critical Success Factors ◽  
Success Factors ◽  
Configuration Management ◽  
Business Environment ◽  
Time To Market ◽  
Effective Implementation ◽  
Critical Success ◽  
Technology Tool

Abstract Companies must deliver quality products to market in the shortest possible time in order to remain competitive in today’s business environment. One technology tool which is emerging as a key to reducing time to market is configuration management. This paper discusses why configuration management is important and the the critical success factors for the effective implementation of a configuration management system.

scholarly journals Balanced Scorecard Critical Success Factors of Jordanian Commercial Banks and Its Effect on Financial Performance

2018 ◽  
Vol 7 (3) ◽  
pp. 146 ◽  
Author(s):  
Mohanad Fayiz Saleem AL-Dweikat ◽  
Mohmoud Ibrahim Nour
Keyword(s):  
Factor Analysis ◽  
Financial Performance ◽  
Balanced Scorecard ◽  
Commercial Banks ◽  
Structural Equation ◽  
Critical Success Factors ◽  
Success Factors ◽  
Top Management ◽  
Strategic Intent ◽  
Critical Success

The present study aimed to identify the Critical Success Factors of balanced scorecard at Jordanian Commercial Banks, as well as, reveal its effect on Financial Performance The study adapts the quantitative method to achieve their objectives. A randomaly sample of the employees of the higher and middle administrations (managers, deputies, their assistants and sector managers) at Jordanian Commercial Banks selected totaling (120) individuals. Exploratory Factor Analysis, Reliability, Confirmatory Factor Analysis and Structural equation Modelling was performed. The results indicate that the Top Management, Strategic intent, HR aspects and Systems and techniques are Critical Success Factors of balanced scorecard with reliable and valid. Inaddition, the Top Management, Strategic intent, HR aspects and Systems and techniques Success Factors positively effect on financial performance at Jordanian Commercial Banks.

Identifying critical success factors for sustainable growth of Indian banking sector using interpretive structural modeling (ISM)

2018 ◽  
Vol 45 (8) ◽  
pp. 1189-1204 ◽  
Author(s):  
Mohd Shamshad ◽  
Mohd Sarim ◽  
Asif Akhtar ◽  
Mosab I. Tabash
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Banking Sector ◽  
Sustainable Growth ◽  
Interpretive Structural Modeling ◽  
Content Type ◽  
Critical Success ◽  
Key Factor ◽  
Indian Banks ◽  
Comprehensive Framework

PurposeThe purpose of this paper is to identify the critical success factors for sustainable growth of the Indian banking sector and develop a model for Indian banks by using interpretive structural modelling (ISM). It suggests some of the critical measures of sustainability for Indian banks.Design/methodology/approachThis paper aims to establish a relationship among the factors of sustainable banking through the opinion of experts from the banking sector. ISM approach is applied to bring down the complexity of relationship among factors. ISM ranked the factors as per their ability to facilitate and dependence on other factors and helps to develop a comprehensive, systematic model based on the relationship amongst those factors. After developing the model, second reviews by the experts are conducted for their comments and thus, the final model comes into existence.FindingsLegal and environmental compliance is determined as the key factor which is driving the other factors of sustainable banking. It will surely going to pose a challenge for business concerns for initiating various sustainable steps that will be a motivational factor for generating business opportunities and sustainable collaboration.Practical implicationsThe study provides a comprehensive framework of sustainable banking which can be applied to various Indian banks. It helps to develop coherence between conventional and sustainable dimensions of banking.Originality/valueThe ISM is applied for the first time in case of sustainability in the banking sector to bring about a model for sustainable banking in India.

Critical success factors and organizational performance: A study on citrus industry

2017 ◽  
Vol 37 (03) ◽  
Author(s):  
U.T. Sunil Kumar ◽  
R. L. Shrivastava
Keyword(s):  
Organizational Performance ◽  
Critical Success Factors ◽  
Success Factors ◽  
Business Environment ◽  
Control Measures ◽  
Validity And Reliability ◽  
Citrus Industry ◽  
Post Harvest ◽  
Critical Success ◽  
Innovation And Technology

Quality management of citrus fruits is the top priority as the demand for the fruits is increasing tremendously. In order to investigate the effect of critical success factors (CSF,s) or predictors on the performance measurement factors of citrus industry, an exploratory type of study was conducted with 100 valid responses collected from citrus stake holders. Specially prepared questionnaire consisted of 102 items clubbed in to ten groups for performance improvement Input factors and 24 items clubbed in to four groups for performance measures. The questionnaire is prepared in consultation with experts of industry and 1-5 Likert scale is being used for data collection. The data obtained is tested for normality, validity and reliability then, ANOVA and multiple regression analysis is performed. The ANOVA test revealed that the perceptions associated with the findings were in conformity with the hypothesis. Quality improvement frame work or model is derived from the current study. The study revealed that business environment and resources leads to Economic, Quality, Non-financial and Innovation/ technology performance of the citrus industry. Post harvest process control and post harvest pest and disease control measures improved economic performance and technology and innovation performance. Critical factors like marketing and distribution contributed to non-financial performance. It is further seen that socio economic aspects lead to innovation and technology performance.

PERFORMANCE FACTORS OF THE HOTEL ENTERPRISE

2003 ◽  
Vol 9 (2) ◽  
pp. 139-152
Author(s):  
Slobodan Ivanović
Keyword(s):  
Natural Selection ◽  
Business Performance ◽  
High Performance ◽  
Critical Success Factors ◽  
Success Factors ◽  
Driving Forces ◽  
Hotel Industry ◽  
Business Environment ◽  
Strategic Issues ◽  
Critical Success

There is no doubt that the business performance of the hotel enterprise depends upon the interrelationship of the hotel enterprise and the environment of the hotel industry in which the hotel operates. This environment provides the hotel enterprise with information crucial in guiding the hotel in its activities, thus helping to reduce the level of uncertainty and to improve the quality of strategic decisions. The specific or business environment shaped by the tourist market of the region will also impact on the performance of the hotel enterprise. One very popular interpretation of the enterprise-environment relationship is based on the model of natural selection, which has its roots in the biological theories o f the population evolution. This model focuses on a kind of natural selection according to Darwin’s theory of evolutionary adaptations. By accepting this theory, the hotel industry in our case would encourage only the survival of those hotel enterprises that are capable of adequately adjusting to changes. It should be pointed out that it would be extremely difficult to prepare a complete analogy of all the occurrences in the hotel industry with the theory of evolutionary adaptation. The hotel industry determines the critical success factors, which the hotel enterprise needs to embrace and apply in order to achieve high performance. Innovative hotel enterprises set about systematically combining their assets and their skills, which provides them with the individual competence needed to create and maintain a fairly long-term competitive advantage within their business environment and on the tourist markets. As a rule, it is the innovative hotel enterprise that creates the critical success factors which will become the standards of sound hotel business for all hotel enterprises of the region or country. By identifying the driving forces, it is possible to define the true top-priority strategic issues that need to be solved. These strategic issues can refer to maintaining or improving current strategic positions within the hotel industry or they can deal with selecting new areas of business i.e. new domestic or foreign tourist markets.

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