scholarly journals Mr. Dr. Health-Assistant Chatbot

2021 ◽  
Vol 8 (2) ◽  
pp. 58-73
Author(s):  
Md Meem Hossain ◽  
Salini Krishna Pillai ◽  
Sholestica Elmie Dansy ◽  
Aldrin Aran Bilong

Research says 60% of visits to a doctor are for simple small-scale diseases, 80% of which can be diagnosed at home using simple check-up. These diseases mostly include common cold and cough, headache, abdominal pains etc. Whereas, chat-bots in healthcare are highly in demand, which functioning can offer various services from symptom checking and appointment scheduling. Therefore, the purpose of the research aims to design, develop and evaluate a health-assistant Chat-bot Application entitled “MR.Dr.” that helps users to ask any personal query related to healthcare without physically available to the hospital. MR.Dr. is evaluated in term of usability. 30 respondents attended the survey of usability evaluation. In the system usability scale MR.Dr. achieved 87.6 % rating which means Grade A (excellent). User's feedback level was pretty satisfying where 24/7 service is the highest one.

2021 ◽  
pp. 253-264
Author(s):  
Alimatu-Saadia Yussiff ◽  
Florian Carl ◽  
Wan Fatimah Wan Ahmad ◽  
Simon Mariwah ◽  
Otchere Eric Debrah ◽  
...  

Author(s):  
Konstantina Orfanou ◽  
Nikolaos Tselios ◽  
Christos Katsanos

<h4>Perceived usability affects greatly student’s learning effectiveness and overall learning experience, and thus is an important requirement of educational software. The System Usability Scale (SUS) is a well-researched and widely used questionnaire for perceived usability evaluation. However, surprisingly few studies have used SUS to evaluate the perceived usability of learning management systems (LMSs). This paper presents an empirical evaluation of the SUS questionnaire in the context of LMSs’ perceived usability evaluation. Eleven studies involving 769 students were conducted, in which participants evaluated the usability of two LMSs (eClass and Moodle) used within courses of their curriculum. It was found that the perceived usability of the evaluated LMSs is at a satisfactory level (mean SUS score 76.27). Analysis of the results also demonstrated the validity and reliability of SUS for LMSs’ evaluation, and that it remains robust even for small sample sizes. Moreover, the following SUS attributes were investigated in the context of LMSs evaluation: gender, age, prior experience with the LMS, Internet self-efficacy, attitude towards the Internet and usage frequency of the LMS.</h4>


2020 ◽  
Vol 4 (1) ◽  
pp. 43-56
Author(s):  
Pungky Agustine

Virtual tour yang dimiliki oleh PT. Schneider Electric Manufacturing Batam sudah cukup baik dengan penggunaan foto-foto 360º yang interaktif, namun untuk membuat inovasi baru yang dapat memberikan user experience yang lebih nyata maka penelitian ini akan berfokus pada proses pengembangan virtual tour yang sudah ada sebelumnya dengan menggunakan video 360º dan ditambahkan objek interaktif. Video dinilai lebih bisa memberikan efektivitas yang lebih baik daripada foto dan juga perpaduan dari gambar yang bergerak dinilai dapat meningkatkan user experience dari pengguna virtual tour di PT. Schneider Electric Manufacturing Batam. Penelitian ini akan akan dikembangkan dengan menggunakan metode Villamil-Molina yang terdiri dari 5 tahapan utama yaitu development, pre-production, production, post-production, dan delivery. Kemudian akan dilakukan analisis mengenai tingkat kegunaan (usability evaluation) dari virtual tour tersebut terhadap penggunanya untuk mengetahui apakah virtual tour tersebut dari sisi kegunaan telah memenuhi standar atau di bawah rata-rata menggunakan System Usability Scale (SUS). Penelitian menghasilkan beberapa kesimpulan antara lain: (1) Produk yang dihasilkan adalah; virtual tour dengan pengembangan interaktivitas, penambahan lokasi, dan penambahan informasi.  (2) Berdasarkan skor System Usability Scale (SUS) yang dihasilkan menunjukkan virtual tour ini berada pada rentang “Baik” (B) dengan nilai 72,15.


2012 ◽  
Vol 2 (2) ◽  
pp. 100-109 ◽  
Author(s):  
Hao-Chiang Koong Lin ◽  
Min-Chai Hsieh

In this work, the authors combine the AR and HCI techniques to develop a Markerless AR-based Hairstyle Simulation System (MARHSS). This system helps hair stylists to know well the expectation and need of customers. Before the hair cut, the customers can select their preferred hairstyles from MARHSS. Then, the system will simulate the hair style on the customer’s face through the AR-based image. After the system design, the System Usability Scale (SUS) with seventy-two participants were employed to evaluate the interface design of MARHSS. The research results showed that the system is usable; participants emotionally satisfied with the system; the system provides a good environment for hair stylists and customers to discuss the hairstyles.


2018 ◽  
Vol 8 (2) ◽  
pp. 87-94
Author(s):  
Melanesia N.W. Rumbiak ◽  
Johan Setiawan

Abstract – The library.umn.ac.id is the library website which is owned by the Universitas Multimedia Nusantara. The website has never been examined with usability especially its user interfaces. In conducting the evaluation, the methods of usability tests are applied that is users’ observations of the website user interface design continued by collecting and analyzing data. In addition, data is collecting by creating a questionnaire which is based on System Usability Scale (SUS) to measure users’ satisfaction when using the system. The data is analyzed by applying usability test that refers to the theory of Jacob Nielsen (2003) which is composed of five components that are learnability, efficiency, memorability, errors, and satisfaction. The results of this research, some new user interfaces are recommended for enhancing the library website that has been fully the old version. As a result, the user interfaces prototype is easy to use and easy to understand based on the students’ responses compared to the old version. Keywords-Usability Evaluation, User Interface, Usability Testing, System Usability Scale


Author(s):  
Mohd Kamal Othman ◽  
Altynai Nogoibaeva ◽  
Lai San Leong ◽  
Mohamad Hardyman Barawi

AbstractThis paper elaborates the empirical evidence of a usability evaluation of a VR and non-VR virtual tour application for a living museum. The System Usability Scale (SUS) was used in between participants experiments (Group 1: non-VR version and Group 2: VR version) with 40 participants. The results show that the mean scores of all components for the VR version are higher compared to the non-VR version, overall SUS score (72.10 vs 68.10), usability score (75.50 vs 71.70), and learnability (58.40 vs 57.00). Further analysis using a two-tailed independent t test showed no difference between the non-VR and VR versions. Additionally, no significant difference was observed between the groups in the context of gender, nationality, and prior experience (other VR tour applications) for overall SUS score, usability score, and learnability score. Α two-tailed independent t test indicated no significant difference in the usability score between participants with VR experience and no VR experience. However, a significant difference was found between participants with VR experience and no VR experience for both SUS score (t(38) = 2.17, p = 0.037) and learnability score (t(38) = 2.40, p = 0.021). The independent t test results indicated a significant difference between participant with and without previous visits to SCV for the usability score (t(38) = −2.31, p = 0.027), while there was no significant differences observed in other components. It can be concluded that both versions passed based on the SUS score. However, the sub-scale usability and learnability scores indicated some usability issue.


2021 ◽  
Vol 16 ◽  
pp. 1-7
Author(s):  
Yamani Nair Thamutharam ◽  
Mumtaz Begum Mustafa ◽  
Fathima Naja Musthafa ◽  
Farzana PARVEEN TAJUDEEN

Mobile apps are designed and specifically developed for a specific purpose. They are widely used nowadays as they benefit many users of different age groups, both the old and young. Although various apps caters to the different needs of the senior citizen users are available, there is a lack in understanding of how usability features of these apps influence the acceptance among the senior citizens. Though many of the existing studies proposed several features that may be beneficial to older users, it is unclear how these features promote the acceptance of mobile apps for older users in countries like Malaysia. Aiming to address this inadequacy, the current study investigate the needs, expectations, and usability features of several mobile apps that are relevant for the Malaysian senior citizen people, aged 65 years and above. The usability evaluation of the developed prototype was performed by using the System Usability Scale (SUS). Based on results of the evaluation, it was concluded that the inclusion of an elder-friendly usability feature can increase the acceptance of mobile apps among the senior citizens.


2022 ◽  
Vol 9 (1) ◽  
pp. 48-54
Author(s):  
Irfan Syamsuddin ◽  
◽  
Arda Yunianta ◽  
◽  

A document management system (DMS) is required to handle any documents within an institution efficiently. However, several important features are lacking in the current DMS, such as security and social media features. This paper proposes a new solution to tackle the issues by developing a new document management system with security and social media features called DocManS. The development process and usability evaluation by users are presented in this paper. The usability assessment is performed with the use of the System Usability Scale (SUS) framework. The results show that the current version falls within the B range of the SUS framework and several enhancements for better usability in terms of social media sharing and privacy are recommended.


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