DEPOSIT AND CREDIT RETAIL SERVICES IN THE REPUBLIC OF DAGESTAN

2020 ◽  
Vol 4 (12) ◽  
pp. 73-79
Author(s):  
G. A. GUL’MAGOMEDOVA ◽  
◽  
S. A. GAMZATOVA ◽  
P. M. SHABANOVA ◽  
◽  
...  

In modern conditions, credit organizations are developing and offering an increasing number of products and services on the market, and the provision of retail banking services to the population is becoming a promising area of banking activity, especially in regions where the market is poorly developed, and the potential of the population's solvency is growing. The purpose of the work is to analyze and assess the situation in one of the banking services segments of the Republic of Dagestan – retail banking services in terms of Deposit and credit services in this region.

2020 ◽  
Vol 3 (3) ◽  
pp. 26-31
Author(s):  
Zafar Umarov ◽  
◽  
Shahnoza Pardayeva

This article is about a market of retail banking services in Uzbekistan and development of this market. It covered the practical significance of retail banking services, analyzes the current state and ways to improve it. The article analyzes past and current years,identifies problems and provides recommendations for addressing them.


Author(s):  
Marina Zelenkevich ◽  
Galina Korjenevskaya

The purpose of the research is to determine the prospects and opportunities for digital transformation of the banking sector of the Republic of Belarus based on an analysis of the current state of bank informatization, current world trends to ensure a harmonious combination of interests of all participants in the country's banking system: the state, banks, firms and the public. The article analyzes the features of the current stage of development of the retail banking services market of the Republic of Belarus, which is characterized by dynamic development and widespread electronic and IT technologies. The expediency, necessity and timeliness of introducing such trend digital innovations of the retail banking sector of the Republic of Belarus as the development of the payment and settlement space, remote identification, including biometric, the development of the Open API, distributed registry technology (blockchain) are substantiated. Developed recommendations to improve the effectiveness of the proposed retail banking services through the modernization of existing and introduction of innovative ones. Identified key areas of innovation in the retail segment of banking services. Recommendations to improve the efficiency of retail banking services in the Republic of Belarus through the introduction of innovative digital banking technologies will enable Belarusian banks to gain strategic competitive advantages to achieve leadership positions in the financial market.


2019 ◽  
Author(s):  
Madina Makhsud qizi Karimova ◽  
Makhsud Karimovich Bazarbayev

In the 21st century, the competition between banks to attract large corporate clients under the conditions of financial globalization has intensified, and retail banking services become one of the promising ways of securing the bank's revenue and competitiveness. At the same time, retail services in the market of banking services have a special place in the market, which are mainly aimed at satisfying the needs of the population for financial and banking services. As you know, retail banking services are characterized by a number of features, in particular individuals, as the main consumers, and the smaller the cost of operations, but the high cost of corporate banking services.


2019 ◽  
Vol 12 (1) ◽  
pp. 187 ◽  
Author(s):  
Ovidiu I. Moisescu ◽  
Oana A. Gică ◽  
Victor O. Müller ◽  
Camelia Ancuța Müller

This paper investigates how customer loyalty can be enhanced by improving customers’ perceptions of corporate fairness towards public authorities, taking into account the mediating role of customer-company identification, in a multi-sectorial context, in a developing country in Central and Eastern Europe. The investigation is conducted comparatively within four main industries (telecom services, retail banking services, dairy products and personal care products) and depicts the particular impact these perceptions have on customer loyalty in each domain, with practical implications concerning corporate social responsibility (CSR) communications. A consumer survey was designed and implemented among a sample of 1464 customers from Romania. The collected data was analyzed by means of partial least squares structural equation modeling (PLS-SEM). We found that customers’ perception of corporate fairness towards public authorities has a significant and positive impact on customer loyalty in all investigated industries, both directly and indirectly via customer-company identification, with a higher impact for services, especially for retail banking services.


2019 ◽  
Author(s):  
Dilshod Khudayberganov ◽  
Maxsud Bazarboev ◽  
Karimova Madina ◽  
Suhrobbek Sa’dullayev

This article discusses retail banking services, their types, currentstatus, positive aspects of retail banking services and socioeconomicstatus.


2017 ◽  
Vol 35 (7) ◽  
pp. 892-906
Author(s):  
David A. Gilliam ◽  
Teresa Preston ◽  
John R. Hall

Purpose Narratives are central to consumers’ understanding of brands especially during change. The financial crisis that began in 2008 offered a changing marketplace from which to develop two managerially useful frameworks of consumer narratives. The paper aims to discuss these issues. Design/methodology/approach Consumer focus groups, interviews with bankers and qualitative consumer surveys were used to gather consumers’ narratives about retail banking. The narratives were examined through frameworks from both the humanities and psychology (narrative identity). Findings The individual consumer narratives were used to create first a possible cultural narrative or bird’s eye view and later archetypal narratives of groups of consumers for a ground-level view of the changing marketplace. Research limitations/implications Like all early research, the findings must be examined in other contexts to improve generalizability. Practical implications The narrative results revealed the impact of change on consumers’ identities, views of other entities and retail banking activity to yield managerially actionable information for segmentation, target marketing, branding and communication. Originality/value Frameworks are developed for consumer narratives which are shown to be useful tools in examining consumers’ reactions to changing markets and in formulating marketing responses.


2010 ◽  
Vol 1 (2) ◽  
pp. 37-54 ◽  
Author(s):  
Bin Zhou

In this study, the author compares the supply-demand mismatch of retail banking services and the changing patterns in Illinois and New York from 1982 to 2007 amid fundamental banking transformation and geographical deregulation. The study uses measures of concentration like the Herfindahl-Herschman Index (HHI) and the E-Index. The study finds that the traditionally unit banking Illinois has narrowed the mismatch over the study period from 1982 to 2007, whereas the traditionally branch banking New York has expanded such mismatch. The study also finds that while the New York banking industry can be characterized by a more concentrated geographical distribution of bank deposits, the Illinois banking industry still has a dispersed geographical concentration of bank offices, though the Chicago MSA has reversed such a pattern.


Author(s):  
Nguyen Dac Thanh ◽  
Luu Thi Thuy Duong ◽  
Nguyen Huu That ◽  
◽  
◽  
...  

This study is conducted to clarify the impact of the factors on the competitiveness of retail banking services in Vietnam’s commercial banks from the customer’s approach. The hypothesis in this paper is proposed that the competitiveness of retail banking services is related to the following factors: service quality, fees, distribution channels, promotion activities, and brand. The data is used from the survey conducted by 438 individual customers who have been using retail banking services in Vietnam’s big cities. This paper shows that the specific factors which are positively impact the competitiveness of retail banking services in Vietnam can be seen as prices (service fees), promotion activities, brand and distribution channels and service quality. The findings in this research could be an academic basis towards the improvement of the policies for retail banking services in Vietnam.


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