POSM DESIGN INFLUENCE ON END USER USER EXPERIENCE

Author(s):  
P.M. Chernov ◽  

The aim of the study is to identify the relationship between POSM design and user experience of the end user – the buyer in the store. The study shows the relationship between end-user experience and POSM design. It was revealed that in the environment of shopping zones of grocery stores it is not enough to make a colorful POSM of an unusual shape. In order for POSM to work fully, the development of new tools for interacting with the end user is relevant.


2018 ◽  
Vol 62 (7) ◽  
pp. 1016-1035
Author(s):  
Xuezhi Yan ◽  
Ruige Li ◽  
Xiaoying Sun ◽  
Guohong Liu

Abstract Electrostatic tactile feedback has an important role in improving touchscreen operations and user experience. In this paper, panning performance under different forces and different waveforms were explored using subjective and objective experiments. The effects of electrostatic tactile feedback under one linear force and three non-linear force profiles with the fixed waveform were studied. The results indicated that panning accuracy, efficiency and user experience under exponential force was superior to those under linear, quadratic or logarithmic forces. Second, the effects of four different waveforms under exponential force were studied. Results indicated that panning performance was better with square wave, compared to those with sinusoidal, triangular or sawtooth waves. The relationship between panning time and index of panning difficulties was also explored and found to be in agreement with the Steering law and Meyer’s law, with correlations of 0.9395 and 0.9397, respectively. The results suggest ways for designing touchscreens with tactile feedback that is useful in both research and end-user communities.



2018 ◽  
Vol 52 (5/6) ◽  
pp. 1154-1184 ◽  
Author(s):  
Tom Chen ◽  
Judy Drennan ◽  
Lynda Andrews ◽  
Linda D. Hollebeek

PurposeThis paper aims to propose user experience sharing (UES) as a customer-based initiation of value co-creation pertaining to service provision, which represents customers’ level of effort made for the direct benefit of others in their service network. The authors propose and empirically examine a user experience sharing model (UESM) that explicates customer-to-customer (C2C) UES and its impacts on firm-desired customer-based outcomes in online communities.Design/methodology/ApproachBased on an extensive review, the authors conceptualize UES and UESM. By using online survey data collected from mobile app users in organic online communities, the authors performed structural equation modeling analyses by using AMOS 24.FindingsThe results support the proposed UESM, showing that C2C UES acts as a key driver of both firm-desired customer efforts and customer insights. The results also confirmed that service-dominant (S-D) logic-informed motivational drivers exert a significant impact on C2C UES. Importantly, C2C UES mediates the relationship between S-D logic-informed motivational drivers and firm-desired customer-based outcomes.Originality/valueThis study offers a pioneering attempt to develop an overarching concept, UES, which reflects customers’ initiation of value co-creation, and to empirically examine C2C UES. The empirical evidence supports the key contention that firms should proactively facilitate C2C UES.



2010 ◽  
Vol 71 (1) ◽  
pp. 6-10 ◽  
Author(s):  
Sonya Ellis ◽  
N. Theresa Glanville

Purpose: Consumers’ use and interpretation of trans fat information on food labels were explored. Methods: Consumers completed an interviewer-administered questionnaire in one of three grocery stores selected purposively to represent geographical location. Data analysis involved examining the relationship of age, gender, grocery shopping habits, household size, and source of nutrition information with awareness, use, and interpretation of trans fat information. Results: Ninety-eight percent (n=239) of participants were aware of trans fat, and most knew of the relationship between trans fat intake and cardiovascular disease. Although the majority of shoppers were aware of the “0 trans fat” nutrition claim on food packages (95%), they were more likely to use the Nutrition Facts panel (60%) to reduce trans fat intake. Men and consumers under age 40 were least likely to be aware of food label information. While most consumers (75%) correctly interpreted the “0 trans fat” nutrition claim and thought foods with this claim could be healthy choices (64%), only 51% purchased these foods to reduce trans fat intake. Conclusions: Nutrition professionals should target messages to reduce trans fat intake at men and consumers under age 40. While general knowledge was good, further education is required to help consumers interpret trans fat information.



2021 ◽  
Vol 93 (6) ◽  
pp. AB187
Author(s):  
Stefan Van Langendonck ◽  
Pieter Corens ◽  
Elisabeth Stragier ◽  
Erik Vanderstraeten ◽  
Walgraeve Daan ◽  
...  


Author(s):  
Tamotsu Murakami ◽  
Tomoyuki Koyanagi

In the present competitive business environment, designers and engineers need to come up with creative, innovative and valuable design ideas. In engineering design, the function (F), behavior (B) and structure (S) of a product are discussed using design theory and methodology. On the other hand, the concept of user experience (UX) is becoming important in product design. In this paper, we first discuss the relationship among F, B, S, UX and the value of a product. Then we propose a delta design map as a framework for a systematic method and computational tool for design ideation support. A delta design map does not describe F, B, S and UX for design examples but describes their differences (delta) between design examples. This approach makes the descriptions efficient and gives clear criteria on what needs to be described and what need not be described. By preparing a delta design map, we can systematically and exhaustively analyze the potential similarity among all design examples from the viewpoint of F, B, S and UX and obtain triggers for ideation. The results of a simple trial of the proposed method are presented and discussed in this paper.



Author(s):  
Siddath Raghavan ◽  
Saideep M ◽  
Shivashankar S ◽  
Dr. Durga Devi M

An interactive Student Information system in the cloud is an one stop portal on the internet where the students can get answers to their queries and look up relevant information. The users can check their personal details, communicate with faculties and avail a ”livechat” to get their queries solved. They are also able to access relevant information regarding different activities and events including and not limited to ”attendance”, ”timetable”, ”subject list”, ”college events”, etc. Cloud technologies reduce the challenges faced by traditional systems such as costs associated with development and maintenance. The student support system is ubiquitous in nature since it is hosted in the cloud and uses the power of cloud computing to make the application secure, scalable, and fast. Along with the power of cloud computing, good User Interface/User Experience(UI/UX) is focused upon to ensure that the end-user has a great hassle-free experience. Load balancers are used to handle huge traffic the website might face. User experience principles are used in order to make the portal easy to use.



2021 ◽  
Vol 251 ◽  
pp. 02015
Author(s):  
Adeel Ahmad ◽  
Asier Aguado Corman ◽  
Maria Fava ◽  
Maria V. Georgiou ◽  
Julien Rische ◽  
...  

The new CERN Single-Sign-On (SSO), built around an open source stack, has been in production for over a year and many CERN users are already familiar with its approach to authentication, either as a developer or as an end user. What is visible upon logging in, however, is only the tip of the iceberg. Behind the scenes there has been a significant amount of work taking place to migrate accounts management and to decouple Kerberos [1] authentication from legacy Microsoft components. Along the way the team has been engaging with the community through multiple fora, to make sure that a solution is provided that not only replaces functionality but also improves the user experience for all CERN members. This paper will summarise key evolutions and clarify what is to come in the future.



2020 ◽  
Vol 13 (3) ◽  
pp. 1-15
Author(s):  
Rida Bangash ◽  
Kausar Fiaz Khawaja ◽  
Sumayya Chughtai

User resistance is a complex phenomenon and is considered a major constraint towards the successful implementation and usage of information technology. Hence, in order to investigate the factors that may lead to user resistance; the current study proposes and investigates the mediating role of fear of unknown between lack of change information and end-user grumbling, and the moderating role of emotional regulation between the relationship. Emotional self-regulation theory has been used as an overarching theory that explains the research model proposed and tested in the study. Using a Quantitative approach, the survey was conducted and data was collected from 334 users of FBR systems. With the help of SPSS and MACRO PROCESS, statistical tests were conducted and links were tested. Results revealed that all hypotheses were accepted. Along with these discussions, research implications and recommendations are also provided.



2021 ◽  
Author(s):  
◽  
Amardeep Mohanlal Dugar

<p>'Tangible lighting controls' is used as an umbrella term to describe lighting control systems that are easy to understand and pleasurable to use by end-users. The crucial question posed is, what is the nature of interface designs sought by end-users for maximising interaction with lighting control systems? The manner in which this question is posed implies a fundamental assumption that improved usability and end-user experience are the primary goals. The concept of end-user understanding of lighting control interfaces is proposed as a basis for improving the usability and end-user experience of lighting control interfaces. Usability engineering methods involving survey research, experimental mock-ups and prototyping have been used to enable end-users to design and evaluate lighting control interfaces. The essential difference is to include end-users' point of view about ease of understanding control functions and pleasure of performing control tasks along with a technical point of view about meeting required standards. Manufacturers' claims about the effectiveness of existing lighting control interfaces are challenged, and an entirely different way of thinking about interface design is revealed. Such a change of thinking may be seen as a new framework for improved designs of lighting control interfaces as well as evaluation of their usability and end-user experience.</p>



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