scholarly journals The Effect of Employee Satisfaction, Organizational Commitment, Organizational Citizenship Behavior on Employee Performance at the Department of Public Works and Spatial Planning of the Bukittinggi City

Author(s):  
Ronny Kurniawan ◽  
Bahrudin . ◽  
Salman Hafiz ◽  
Mardiah Hadayanti ◽  
Anne Putri

The purpose of this study was to analyze the effect of job satisfaction, organizational commitment, Organizational Citizenship Behavior (OCB) on employee performance. The sample consisted of 63 employees at the Bukittinggi City Public Works and Spatial Planning Office. The sampling technique used in this study is total sampling. The analysis technique used was IBM SPSS 20. Job Satisfaction (X1) has a positive effect on Employee Performance (Y) in the Public Works and Spatial Planning Agency in Bukittinggi City. Organizational commitment (X2) and Organizational Citizenship Behavior (OCB) impact negatively on employee performance (Y) at the Department of Public Works and Spatial Planning of Bukittinggi.

Author(s):  
Deniyati Zufriah

Technological developments in the era of globalization are increasingly fast demanding every company to develop strategies and management policies, especially in the field of human resources (HR), other factors that influence the work environment, and organizational commitment, where the better both can create job satisfaction in employees can even indirectly form organizational citizenship behavior. The purpose of this study was to examine and analyze the effect of job satisfaction, organizational commitment and work environment on organizational citizenship behavior (OCB) employees of Sadar Sejahtera Cooperative, South Sumatra. This study uses a quantitative approach. The study was conducted at the Sadar Sejahtera Cooperative in September 2019. The population in this study was 145 respondents while the sample used was 100 respondents. The sampling method uses nonprobability sampling and the sampling technique uses purposive sampling. The data analysis technique used in the study is multiple linear regression test. The analysis showed that partially job satisfaction (p value = 0.001); organizational commitment (p value 0.001) and work environment (p value = 0.025) affect Organizational citizenship behavior. Furthermore, simultaneous job satisfaction, organizational commitment and work environment influences organizational citizenship behavior (OCB) employees of Koperasi Sadar Sejahtera, South Sumatra with a calculated F value of 0,000.


2020 ◽  
Author(s):  
Reva Yolanda ◽  
Zusmawati

This study aims to examine the effect of job satisfaction and organizational commitment on organizational citizenship behavior (OCB) in the Dinas Penanaman Modal and Pelayanan Terpadu satu Pintu (DPMPTSP) of Padang City. The data used in this study are primary data obtained from the questionnaire. The number of samples is 40 respondents where the number of samples is equal to the number of population so that the total sampling technique is used for sampling. The analysis technique used is a multiple linear regression method and hypothesis testing using the t test (partial). The results showed that the Job Satisfaction variable had no effect and was not significant for OCB with the acquisition of the calculated t value of 0.443 < t table 1.687, and the sig value of 0.660 > 0.05. While the organizational commitment variable has a positive and significant effect on OCB, with the acquisition of t count equal to 9.325 < t table 1.687, and the value of sig 0,000 > 0.05. This means that the willingness of employees to conduct OCB behavior is based more on their commitment to the Dinas Penanaman Modal and Pelayanan Terpadu satu Pintu (DPMPTSP) of the padang city than their job satisfaction.


2019 ◽  
Vol 8 (3) ◽  
pp. 1784
Author(s):  
Putu Gita Hapsari A Charmiati ◽  
Ida Bagus Ketut Surya

The purpose of this study was to determine the effect of job satisfaction on Organizational Citizenship Behavior with Organizational Commitment as Variable Mediation At PT. BPR Bali Dananiaga. Organizational Citizenship Behavior is a behavior in an organization that is not directly appreciated by a formal reward system. Organizations need to pay attention to the factors that affect the Organizational Citizenship Behavior. Samples taken as many as 45 respondents. Sampling in this research using saturated sampling technique. The data was collected by distributing questionnaires using a 5-point likert scale to measure 17 statement items. The analysis technique used is Path Analysis. The result of the analysis shows that job satisfaction has positive effect on organizational commitment, job satisfaction has positive effect on organizational citizenship behavior, organizational commitment has positive effect on organizational citizenship behavior and organizational commitment acts as mediation on the influence of job satisfaction toward organizational citizenship behavior at PT. BPR Bali Dananiaga. Keywords: job satisfaction, organizational citizenship behavior, and organizational commitment


2020 ◽  
Vol 8 (2) ◽  
pp. 681-689
Author(s):  
Mohamad Arsad Rahawarin ◽  
Tehubijuluw Zacharias ◽  
Yusriadi Yusriadi ◽  
Marlia Rianti

Purpose of the study: Analyze the dimensions of OCB (job satisfaction, organizational commitment, and transformational leadership) on employee performance at the Department of Investment and Licensing Services of South Buru District.Methodology: Explanatory research conducted for four months from June to September 2017, the population in this research is all Government employees of the Investment and Licensing Service of South Buru District as many as 303 people. This stratified sampling technique proportionately based on the percentage in the population with the number of samples based on the sample tables developed by Issac and Michael for 189 people.Results: 1) Job satisfaction variable, organizational commitment, and transformational leadership through OCB variable simultaneously have a positive and significant effect on employee performance variables. 2) The transformational leadership variable's considerable contribution to OCB is 52 percent. 3) The direct and indirect influence of job satisfaction variable, organizational commitment, and transformational leadership on performance through OCB variable of 93 percent.Applications of this study: Variable of transformational leadership shows that the power of transformational leadership is a booster for work satisfaction and organizational commitment in increasing employees’ OCB, direct effect and indirect work satisfaction Variable show that the employees’ performance increased through OCB strengthening in the form of work satisfaction, organization commitment, and transformational leadership.Novelty/Originality of this study: The organization will function more effectively if employees contribute beyond their formal tasks. Therefore, it takes a transformer-minded leader, thereby increasing the satisfaction and commitment of the organization.


2018 ◽  
Vol 7 (2) ◽  
Author(s):  
Sulastri Sulastri ◽  
Chichi Andriani ◽  
Suci Kurnia Latifa

This study aims to determine the effect of Financial Compensation and Job Satisfaction of Organizational Citizenship Behavior (OCB) on Employees of PT. Kilang Lima Gunung. Population of this research is all employees at PT. Kilang Lima Gunung totaling 105 people. The sampling technique of this study is Cluster Random Sampling with a sample of 104 employees. The analysis technique used is path analysis. Data analysis in this study using Analysis of Moment Structure using IBM SPSS AMOS 22 program. The results showed that: (1) financial compensation did not positively and significantly affect the Organizational Citizenship Behavior (OCB) on the employees of PT. Gunung Lima refinery, (2) financial compensation has a positive and significant impact on employee work satisfaction of PT. Kilang Lima Gunung, (3) job satisfaction has a positive and significant impact on Organizational Citizenship Behavior (OCB) of PT. Kilang Lima Gunung, (4) financial compensation has significant effect to Organizational Citizenship Behavior (OCB) of PT.Kilang Lima Gunung through job satisfactionKeywords: Financial compensation; job satisfaction; organization citizenship behavior


2015 ◽  
Vol 4 (3) ◽  
Author(s):  
Rahmawati Rahmawati

This study aimed to observe the significant influence of Organizational Climate andJob Satisfaction on the Organizational Citizenship Behavior of non-civil teacher in WestSumbawa Regency, either simultaneously or partially, and to determine which dominantvariables that influence theirOrganizational Citizenship Behaviours. The current studybelonged to an associative type of research using saturation sampling technique. The studyinvolved 65 participant whose status were non-civil servant teachers of Vocational HighSchools. The data analysis technique employed was multiple linier regression.Results of the study showed that Organizational Climate and Job Satisfactionsimultaneously had a significant influence on Organizational Citizenship Behavior on thenon-civil servant vocational school teachers in West Sumbawa Regency. The variables ofOrganizational Climate showed to have a significant influence, either partially ordominantly, on Organizational Citizenship Behaviors. However, the Job Satisfaction showedto have no significant influence on Organizational Citizenship Behavior.Keywords: Organizational Climate, Job Satisfaction, Organizational CitizenshipBehaviors (OCB).


2021 ◽  
Vol 2 (1) ◽  
pp. 10-22
Author(s):  
Imam Baihaqi ◽  
Saifudin Saifudin

This study aims to determine the influence of Organizational Culture, Transformational Leadership Style and Organizational Commitment on Employee Performance with Organizational Citizenship Behavior as an Intervening variable on employees of BSI KC Semarang. The sample used in this study were 44 respondents with the sampling technique saturated sampling technique. The method of collecting data is by giving a questionnaire. The analysis technique in this research includes regretion analysis, statistical test, classical assumption test and path analysis. Furthermore, processing the data that has been obtained is processed with SPSS tools. Based on the results explains that: 1) organizational culture has a positive and significant effect on employee performance, 2) transformational leadership style has no effect on employee performance, 3) organizational commitment has no effect on employee performance, 4) OCB has a positive effect and significant on employee performance, 5) organizational culture has no effect on ocb, 6) transformational leadership style has no effect on OCB, 7) organizational commitment has a positive and significant effect on OCB, 8) ocb does not mediate the effect organizational culture on employee performance, 9) OCB does not mediate the effect of transformational leadership style on employee performance, 10) OCB is able to mediate the influence of commitment or ganization of employee performance.


2020 ◽  
Vol 2 (2) ◽  
pp. 134-142
Author(s):  
Ruth Damayanti ◽  
M. Rajab Lubis ◽  
Sjahril Effendy

This study aims to determine the organizational citizenship behavior (OCBC) correlation and work motivation with the performance of CV employees. Bagus Alam Sejahtera, Medan. The sampling technique in this study was total sampling. The sample in this study amounted to 100 people. The instrument used was a Likert scale questionnaire. The data collection technique uses three scales consisting of organizational citizenship behavior (OCB), work motivation, and employee performance. The data analysis technique used is Multiple Regression. Based on the results of the study concluded that: 1) There is a significant correlation between organizational citizenship behavior (OCBC) with employee performance with a correlation coefficient (rx1y) of 0.736 with p = 0,000, and r2 = 0.542 with a contribution of 54.2%. 2) There is a significant correlation between work motivation and employee performance with a correlation coefficient (rx2y) of 0.632 with p = 0,000, and r2 = 0.400 with a contribution of 40.0%. 3) There is a significant correlation between organizational citizenship behavior and work motivation together with employee performance, this result is indicated by the linear coefficient value F = 76,386 and p = 0,000, p 0,05 and r2 = 0,612, with a contribution of 61 , 2%. These results indicate that there are still 39.2% contributions from other factors that can affect employee performance. From these results it can be said that the higher organizational citizenship behavior and work motivation, the higher the employee's performance, and conversely the lower the organizational citizenship behavior and work motivation, the lower the employee's performance.


OPTIMA ◽  
2018 ◽  
Vol 2 (1) ◽  
pp. 41
Author(s):  
Khasbulloh Huda

Organizations generally believe that excellence must be maintained for performance, as performance essentially affects teamwork or group work and ultimately affects overall employee performance. Therefore, to pursue and improve the required performance, job satisfaction, commitment and individual sportive behavior. This study examines how much influence the job satisfaction, organizational commitment and Organization Citizenship Behavior (OCB) for employee performance. This study aims to know and analyze How the Influence of Job Satisfaction, Organizational Commitment, to Organization Citizenship Behavior (OCB) employees. Technique Determination of the sample is done through purposive (purposive sampling), using sampling rendom samples, by distributing questionnaires to technical service personnel of PT. Citayasa Perdana. This research is designed as an explanatory research model, that is to explain how the influence of job satisfaction, commitment, in improving Organization Citizenship Behavior (OCB) employees. Therefore, after considering the objectives and proposed hepotesis problem and the available data, in this research digunalan 2 kinds of analysis, namely: 1). Descriptive analysis, and 2). Path Analysis (pats analysis). The results of this study indicate that Job Satisfaction affects the commitment of oranisasi, the satisfaction of the influence of Organizational Behavior Organizational Behavior (OCB) and Organizational Commitment affect the Organization Citizenship Behavior (OCB), and Job Satisfaction also affect the Organization Citizenship Behavior (OCB) through Commitment Organization. ABSTRAK Organisasi umumnya percaya bahwa keunggulan harus tetap dipertahankan demi meningkatnya kinerja, karena kinerja pada dasarnya mempengaruhi kerja tim atau kerja kelompok dan pada akhirnya mempengaruhi kinerja pegawai secara keseluruhan. Oleh karena itu, untuk mengejar dan meningkatkan kinerja diperlukan, kepuasan kerja, komitmen dan perilaku sportif individu. Penelitian ini menguji seberapa besar pengaruh kepuasan kerja, komitmen organisasi dan Organization Citizenship Behavior (OCB) untuk kinerja pegawai. Penelitian ini bertujuan untuk mengetahui dan menganalisis Bagaimana Pengaruh Kepuasan Kerja, Komitmen Organisasi, terhadap Organization Citizenship Behavior (OCB) pegawai. Teknik Penentuan sampel dilakukan melalui purposif (purposive sampling), mengunakan sampel rendom sampling, dengan membagikan kuesioner pada petugas pelayanan teknik PT. Citayasah Perdana Mojokerto. Penelitian ini dirancang sebagai model penelitian eksplanatori, yaitu untuk menjelaskan bagaimana pengaruh kepuasan kerja, komitmen, dalam meningkatkan Organization Citizenship Behavior (OCB) pegawai. Untuk itu setelah mempertimbangan permasalahan tujuan dan hepotesis yang diajukan serta data yang tersedia, maka dalam penelitian ini digunalan 2 macam analisis, yaitu: 1). Analisis deskriptif, dan 2). Analisis Jalur ( pats analysis ). Hasil penelitian ini menunjukan bahwa Kepuasan Kerja mempengaruhi terhadap komitmen oranisasi, kepuasan kejra mempengaruhi Organization Citizenship Behavior (OCB) dan Komitmen Organisasi mempengaruhi terhadap


2020 ◽  
Vol 9 (4) ◽  
pp. 392-401
Author(s):  
Khusnul Ma Isyah ◽  
Palupiningdyah Palupiningdyah

This study aims to examine the effect of job satisfaction and personality on organizational citizenship behavior through the organizational commitment of employees in the production section of PT Timatex Salatiga. This type of research used in this research is quantitative research. The number of samples used was 100 respondents. The sampling technique used random sampling. The analytical method used is the instrument test (validity and reliability), descriptive analysis test, regression test and path analysis with the SPSS version 23 program. Data collection methods are by means of interviews, observations and questionnaires. The results of this study indicate that job satisfaction and personality have a positive and significant effect on organizational commitment. Job satisfaction and personality have a positive and significant effect on organizational citizenship behavior. Organizational commitment is able to mediate the relationship between job satisfaction and personality on organizational citizenship behavior. Suggestions from this research are that company management needs to reinforce rules and give verbal sanctions to gradual warning letters to employees who are often late, also applies to employees who leave work before the due time.


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