The Relationship among Psychological Contracts, Public Service Motivation and Work Engagement: The Moderating Effect of Generation

2021 ◽  
Vol 23 (3) ◽  
pp. 61-81
Author(s):  
YunGil Jung
Keyword(s):  
Work Engagement ◽  
Public Service ◽  
Psychological Contracts ◽  
Public Service Motivation ◽  
Moderating Effect ◽  
The Relationship

scholarly journals THE MODERATING EFFECT OF SELF - REGULATION ON THE RELATIONSHIP BETWEEN PUBLIC SERVICE MOTIVATION AND WELL - BEING OF PHILIPPINE NATIONAL POLICE PERSONNEL

2021 ◽  
Vol 9 (4) ◽  
pp. 837-842
Author(s):  
B. Maglinte Sr. ◽  
◽  
G. Gempes ◽  
Keyword(s):  
Public Service ◽  
Self Regulation ◽  
Well Being ◽  
Public Service Motivation ◽  
Moderating Effect ◽  
Hierarchical Regression ◽  
Validated Questionnaire ◽  
Police Personnel ◽  
National Police ◽  
The Relationship

The purpose of this study was to determine the moderating effect of self-regulation on the relationship between public service motivation and well-being of Philippine National Police Personnel among the three major cities in DavaoProvince situated at Region XI. A validated questionnaire was used in gathering the data from the 400 police personnel in the region. Correlational research design was employed using hierarchical regression and modgraph. The result of this study revealed that self-regulation has no significant moderating effect on the relationship between public service motivation and well-being of police personnel involved in this study. Police personnel who have higher and lower level of self-regulation demonstrated the same degree of well-being as being influenced by public service motivation. Although the significant moderating effect of self-regulation on the relationship between public service motivation and well-being was not proven, result revealed that separately public service motivation and self-regulation are important contributors to well-being.

“Giving Something Back to Society”: A Study Exploring the Role of Reciprocity Norms in Public Service Motivation

2017 ◽  
Vol 39 (2) ◽  
pp. 159-184 ◽  
Author(s):  
Oliver Neumann
Keyword(s):  
Public Service ◽  
Social Identity Theory ◽  
Police Officers ◽  
Psychological Contract ◽  
Psychological Contracts ◽  
Public Service Motivation ◽  
Regression Analyses ◽  
Negative Reciprocity ◽  
The Relationship

Public service motivation (PSM) is often conceived as a predominantly other-concerned type of motivation. This study challenges this notion by investigating the role of reciprocity norms, which are rooted in self-concern, as a determinant of PSM. Taking up a debate on whether PSM may be a manifestation of reciprocity vis-à-vis society, I draw on a combination of psychological contract theory and social identity theory to substantiate previous theoretical linkages between these concepts. Using a sample of 205 Swiss police officers, I then empirically analyze the relationship between both positive and negative reciprocity norms and PSM. Thereby, I utilize societal identification, which is a prerequisite for the emergence of shared psychological contracts, as a moderator. Findings from moderated regression analyses support the theoretical arguments for the norm-based and affective but not the rational components of PSM. In sum, this study provides relevant insights into some of the self-concerned foundations of PSM.

Volunteerism in Times of Crisis: An Unconventional Response to Processing Unemployment Insurance Claims

2020 ◽  
Vol 52 (3) ◽  
pp. 214-225
Author(s):  
ChiaKo Hung ◽  
Morgen S. Johansen ◽  
Jennifer Kagan ◽  
David Lee ◽  
Helen H. Yu
Keyword(s):  
Unemployment Insurance ◽  
Public Service ◽  
Public Service Motivation ◽  
Insurance Claims ◽  
Public Servants ◽  
Public Agency ◽  
The Relationship

This essay provides a reflective commentary outlining Hawai’i’s unconventional response for employing a volunteer workforce of public servants when faced with the task of processing an unprecedented backlog of unemployment insurance claims triggered by the COVID-19 pandemic. Although efforts are still ongoing, this essay applies volunteerism and public service motivation as a framework to explain why public servants would serve in a voluntary capacity at another public agency. The intent of this essay is to spur conversation on how public servants are further stepping up to the frontlines during times of crisis, as well as expand knowledge on the relationship between volunteerism and public service motivation.

The dimensional linkage between public service motivation and innovative behavior in public sector institutions; the mediating role of psychological empowerment

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Asim Rafique ◽  
Yumei Hou ◽  
Muhammad Adnan Zahid Chudhery ◽  
Nida Gull ◽  
Syed Jameel Ahmed
Keyword(s):  
Public Sector ◽  
Public Service ◽  
Psychological Empowerment ◽  
Public Service Motivation ◽  
Innovative Behavior ◽  
Content Type ◽  
Mediating Role ◽  
Relationship Of ◽  
The Relationship

PurposeInnovations are imperative for organizational growth and sustainability. This study focuses on the employees' innovative behavior, a source of organizational innovations, which has received substantial attention from the researchers. Based on the psychological empowerment theory, the study exposes the effect of the various dimensions of public service motivation (PSM) on employees' innovative behavior (IB) in public sector institutions especially in the context of developing countries such as Pakistan. Moreover, the study also investigates the mediating role of psychological empowerment (PSE) between the dimensions of PSM and IB.Design/methodology/approachThis study used the cross-sectional research design. By using random sampling, the adapted survey questionnaires were used to collect data from 346 faculty members of public sector universities located in provincial capitals of Pakistan. A partial least square–structural equation modeling (PLS-SEM) tool was used to assess the proposed hypotheses through SMART-PLS software.FindingsResults revealed that attraction to policymaking (APM), compassion (COM), self-sacrifice (SS) have a significant impact on employees' PSE and their innovative behavior, while the relationship of commitment to the public interest (CPI) with PSE and IB was found insignificant. Moreover, PSE partially mediated the relationship between PSM dimensions and employees' IB.Originality/valueThere was a scarcity of research on IB especially in public sector institutions such as academia. This study theoretically contributed to the literature by providing a refined picture in assessing the proposed relationship of the constructs. This is also one of the original studies that examine the relationship between the dimensions of PSM and IB.

scholarly journals Public Service Motivation and Individual Job Performance

2021 ◽  
pp. 254-277
Author(s):  
Adrian Ritz ◽  
Wouter Vandenabeele ◽  
Dominik Vogel
Keyword(s):  
Public Service ◽  
Indirect Effects ◽  
Individual Performance ◽  
Public Service Motivation ◽  
Service Performance ◽  
Future Research ◽  
Public Employees ◽  
Great Relevance ◽  
The Relationship

When pressure on human resource departments to make government more efficient is increasing, it is of great relevance to understand employees’ motivation and the fit of an employee with their job, as both contribute strongly to service performance. Therefore, this chapter discusses the role of public employees’ motivation and its relationship to individual performance. More specifically, this relationship is examined by focusing on public service motivation (PSM), a stream of research developed during the last three decades stressing the service orientation of public employees’ identity. Theoretically, how the relationship between PSM and individual performance is dependent on institutions is discussed, and an overview of the existing empirical evidence concerning this relationship is provided. The literature review discusses a variety of aspects such as direct vs. indirect effects, type of performance used, how performance is measured, and effect sizes. Finally, several avenues for future research are proposed, including methodological strategies.

scholarly journals THE RELATIONSHIP BETWEEN PUBLIC SERVICES MOTIVATION AND ETHICAL LEADERSHIP WITH ORGANIZATION PERFORMANCE AT MILITARY TRAINING ACADEMY, NDUM.

2021 ◽  
Vol 4 (18) ◽  
pp. 01-08
Author(s):  
Fauzahani Pairan ◽  
Jessica Hai Liaw Ong ◽  
Mohd Juraimy Kadir ◽  
Nora Ibrahim
Keyword(s):  
Organizational Performance ◽  
Public Service ◽  
Ethical Leadership ◽  
Public Interest ◽  
High Performance ◽  
Military Training ◽  
Public Service Motivation ◽  
Quantitative Research Methods ◽  
The Public ◽  
The Relationship

A public organization is an important sector in the administration of the Nation and it needs to remain relevant and accepted by society. The sub-sector such as services and security are the most important organizations that require high performance in society and the country to ensure security is always guaranteed. Military Training Academy, NDUM is an organization involved in various security and humanitarian operations either nationally or internationally. Accordingly, this study was conducted to assess employee motivation in public service activities by using the Public Service Motivation Model (PSM). The elements contained in the model are an attraction to public policymaking, commitment to the public interest, self-sacrifice, compassion, and ethical leadership. This study aims to analyze the relationship between Public Service Motivation (PSM) and organizational performance with ethical leadership among employees in Military Training Academy, NDUM. Quantitative research methods were used and questionnaires have been distributed to staff and instructors in Military Training Academy, NDUM, located in Kuala Lumpur by distributing the questionnaire and analyzed using SPSS 19. The results of this study showed that the attraction towards public policy-making (t=1.927, p>0.01), commitment to public interest (t=0.289, p>0.01), self-sacrifice (t=1.623, p>0.01), compassion (t=0.704, p>0.01) and ethical leadership (t=7.071, p<0.01). Ethical leadership encourages employees to participate in community service programs and improve organizational performance.

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