scholarly journals THE RELATIONSHIP BETWEEN PUBLIC SERVICES MOTIVATION AND ETHICAL LEADERSHIP WITH ORGANIZATION PERFORMANCE AT MILITARY TRAINING ACADEMY, NDUM.

2021 ◽  
Vol 4 (18) ◽  
pp. 01-08
Author(s):  
Fauzahani Pairan ◽  
Jessica Hai Liaw Ong ◽  
Mohd Juraimy Kadir ◽  
Nora Ibrahim
Keyword(s):  
Organizational Performance ◽  
Public Service ◽  
Ethical Leadership ◽  
Public Interest ◽  
High Performance ◽  
Military Training ◽  
Public Service Motivation ◽  
Quantitative Research Methods ◽  
The Public ◽  
The Relationship

A public organization is an important sector in the administration of the Nation and it needs to remain relevant and accepted by society. The sub-sector such as services and security are the most important organizations that require high performance in society and the country to ensure security is always guaranteed. Military Training Academy, NDUM is an organization involved in various security and humanitarian operations either nationally or internationally. Accordingly, this study was conducted to assess employee motivation in public service activities by using the Public Service Motivation Model (PSM). The elements contained in the model are an attraction to public policymaking, commitment to the public interest, self-sacrifice, compassion, and ethical leadership. This study aims to analyze the relationship between Public Service Motivation (PSM) and organizational performance with ethical leadership among employees in Military Training Academy, NDUM. Quantitative research methods were used and questionnaires have been distributed to staff and instructors in Military Training Academy, NDUM, located in Kuala Lumpur by distributing the questionnaire and analyzed using SPSS 19. The results of this study showed that the attraction towards public policy-making (t=1.927, p>0.01), commitment to public interest (t=0.289, p>0.01), self-sacrifice (t=1.623, p>0.01), compassion (t=0.704, p>0.01) and ethical leadership (t=7.071, p<0.01). Ethical leadership encourages employees to participate in community service programs and improve organizational performance.

Public service motivation and organizational performance in Swiss federal government

2009 ◽  
Vol 75 (1) ◽  
pp. 53-78 ◽  
Author(s):  
Adrian Ritz
Keyword(s):  
Public Sector ◽  
Organizational Performance ◽  
Public Service ◽  
Public Interest ◽  
Public Management ◽  
New Public Management ◽  
Public Service Motivation ◽  
Employee Attitudes ◽  
Management Tools ◽  
The Public

During the last 20 years public sector reforms focused on the increase of organizational performance mainly by implementing managerial tools and methods. The one-sided, output-oriented reforms meet with criticism. In our study we focus on the links between employee attitudes, managerial measures, institutional factors and organizational performance. Therefore, three attitudinal constructs, public service motivation, organizational commitment and job satisfaction, are analysed. The study empirically tests the effects of these dimensions on perceived performance in the federal administration of Switzerland. The analysed data of 13,532 federal employees give insight into the importance of employee commitment to the public interest and the need for goal-oriented management techniques. The results are discussed in light of previous studies. Points for practitioners Public administration research raises more and more criticism against New Public Management reforms. This study, however, shows that there is an important link between managerial techniques and the individual perception of organizational performance in administrative practice. There are a range of private management tools immigrating into the public sector. But for the tools to be effective, practitioners need to integrate them with consideration of the specific requirements of the employee's commitment to the public interest.

Public service motivation and organizational performance in Chinese provincial governments

2016 ◽  
Vol 10 (4) ◽  
pp. 770-786 ◽  
Author(s):  
Chunkui Zhu ◽  
Chen Wu
Keyword(s):  
Organizational Performance ◽  
Public Service ◽  
Public Service Motivation ◽  
Provincial Government ◽  
Civil Servants ◽  
Hunan Province ◽  
Government Employees ◽  
Content Type ◽  
The Public ◽  
The Government

Purpose This paper aims to examine different hypotheses concerning the effects of public service motivation (PSM) and other attitudinal or institutional dimensions on organizational performance (OP). Specifically, based on the experience of Chinese provincial governments, this study provides new evidence about how PSM may affect OP. Design/methodology/approach This study collected data from a survey of different provincial government departments in Sichuan Province, Hubei Province, Hunan Province and Chongqing Municipality in 2011. Using data from 761 respondents, Pearson correlation analysis and regression analysis were used to explore the relationships between related factors. Findings PSM, job satisfaction, affective commitment and job involvement have statistically significant effects on OP, and these results are consistent with the findings of previous researches that PSM positively affected OP at a significant level. The results suggest that, if civil servants have a strong PSM, the performance of their organizations will be high. Research limitations/implications Future research should look for additional factors that affect OP, comparing employees’ perceptions of an organization’s performance with objective data to determine whether, and to what degree, subjective measures of performance are valid measures of OP in the public sector. Practical implications In the process of improving government performance, it is significant to give attention to the government employees’ mentality. The government training and promotion system should encourage civil servants to care about the public interest. A more flattened organization should be considered as part of the next steps in government reform, and more opportunities should be provided to involve more government employees in policy making. Originality/value This study helps to clarify the effects of individual factors of PSM on OP in China in a tightly controlled bureaucratic environment, where related data are hardly accessible.

The Effect of Personality Traits on Public Service Motivation: Evidence from Taiwan

2012 ◽  
Vol 40 (5) ◽  
pp. 725-733 ◽  
Author(s):  
Chyi-Lu Jang
Keyword(s):  
Personality Traits ◽  
Public Service ◽  
Public Interest ◽  
Local Governments ◽  
Policy Making ◽  
Public Service Motivation ◽  
Big Five Personality ◽  
Public Servants ◽  
Negatively Associated ◽  
The Public

The relationship between the Big Five personality traits (Costa & McCrae, 1992) and public service motivation (PSM) was examined using a questionnaire survey of 277 public servants employed by 3 local governments in Taiwan. Regression analysis results indicated that extraversion was positively related to attraction to policy making, but negatively associated with self-sacrifice. Agreeableness was positively correlated to compassion. Conscientiousness was positively related to commitment to the public interest, compassion, and self-sacrifice. Neuroticism was negatively associated with commitment to the public interest and compassion, but positively with attraction to policy making. Openness to experience was positively correlated with all dimensions of PSM. In summary, personality traits can function as strong predictors of public service motivation.

scholarly journals Public Service Motivation: A Rationalist Critique

2018 ◽  
Vol 48 (1) ◽  
pp. 82-96 ◽  
Author(s):  
Chris O’Leary
Keyword(s):  
Public Administration ◽  
Empirical Research ◽  
Public Service ◽  
Public Interest ◽  
Public Service Motivation ◽  
Civil Servants ◽  
The Public ◽  
Public Resources ◽  
Bureaucratic Behavior

There has been a significant and growing interest, and growing empirical research, around Public Service Motivation (PSM) in recent years. There are few critiques of the construct, and none from a rationalist perspective. Given that the origins of PSM lie in attempts by public administration scholars to counter rationalist explanations of bureaucratic behavior, this lack of countercriticism is surprising. This article provides a rationalist critique of PSM. It argues that PSM is consistent with, and not an alternative to, rationalist understandings of what motivates individuals. It also argues that a significant gap in the PSM literature is around how civil servants and others make decisions; decisions about the public interest, and thus how and when to allocate public resources. It concludes that seeing PSM as consistent with rationality, and specifically as a form of expressive interests, answers many of the remaining questions about PSM and addresses the substantive gaps in the construct.

In charge of safeguarding the public interest: the role of goal clarity in shaping public service motivation and the acceptance of unethical behaviours

2019 ◽  
pp. 002085231987825
Author(s):  
Guillem Ripoll
Keyword(s):  
Public Service ◽  
Public Interest ◽  
Management Practices ◽  
Negative Relationship ◽  
Public Service Motivation ◽  
The Public ◽  
Public Managers ◽  
Goal Clarity ◽  
Using Data ◽  
Public Context

Ethics are important for personal, organizational and societal development. Although the literature has isolated some remedies and causes of unethical attitudes and behaviours, there is a still a need for further research. When focusing on the public context, it has been suggested that the motivation to serve the public interest has a negative relationship with different unethical outcomes. Thus, one interesting avenue of research is to explain how public service motivation can be enhanced by the outcome of certain managerial practices, which may also lead to ethical benefits indirectly. Using data collected from social workers in Catalonia (Spain), this article confirms that goal clarity directly increases the levels of public service motivation and indirectly reduces the acceptance of unethical behaviours by eliciting public service motivation. Research and practical implications of the findings are discussed. Points for practitioners This study highlights the importance of public service-oriented institutional contexts in indirectly shaping unethical outcomes. The findings recommend to public managers and practitioners to provide goal clarity (through certain human-resource management practices such as appraisal or job design) because it increases public service motivation and indirectly reduces the acceptance of unethical behaviour.

scholarly journals MOTIVASI PELAYANAN PUBLIK SEBAGAI PREDIKTOR ORGANIZATIONAL CITIZENSHIP BEHAVIOR

2018 ◽  
Vol 21 (1) ◽  
pp. 01
Author(s):  
Arfah
Keyword(s):  
Public Policy ◽  
Organizational Citizenship ◽  
Public Service ◽  
Organizational Citizenship Behavior ◽  
Public Interest ◽  
Policy Making ◽  
Public Service Motivation ◽  
Citizenship Behavior ◽  
Public Policy Making ◽  
The Public

The study examined the relationship between the Public Service Motivation and Organizational Citizenship Behavior. Location of research at the Department of Marine and Fisheries East Java Province. The population of the study was 75 employees and the sample used is 52 people. To test the pattern of model relationships established, the researchers used regresssion statistical method analysis.The results of this study prove that the Public Service Motivation has a significant and positive influence on Organizational Citizenship Behavior, as well as partially indicate that Commitment to Public Interest, Solidarity and Patriotism have a significant and positive impact on Organizational Citizenship Behavior, but Involvement in Public Policy Making has no significant effect to Organizational Citizenship.         Keywords:Organizational Citizenship Behavior, Public Service Motivation, Public Policy Making, Commitment to the Public Interest and Civic Duty, Compassion, and Self-sacrifice.

STUDIU PRIVIND PREDICTORII ASOCIAȚI MOTIVAȚIEI ÎN DOMENIUL PUBLIC LA FORȚELE DE ORDINE

2018 ◽  
Vol 7 (1-2) ◽  
pp. 90-122
Author(s):  
Nicu Vasile
Keyword(s):  
Organizational Commitment ◽  
Public Service ◽  
Linear Regression Analysis ◽  
Abusive Supervision ◽  
Multiple Linear Regression Analysis ◽  
The United States ◽  
Public Service Motivation ◽  
The Public ◽  
Individual Variables ◽  
The Relationship

This paper brings in atention a concept emerging in the United States of America in the 1980s, which is then defined and developed as a theory in the 1990s, namely Public Service Motivation. Based on self-determination theory, the objective of this study was to analyze the relationship between the public service motivation variable and organizational commitment, abusive supervision and salary satisfaction. We have used multiple linear regression analysis as well as linear hierarchical analysis to test these relationships and to control two individual variables, the age and seniority of the participants. Results suggest that the organizational commitment is positively associated, and abusive supervision and satisfaction with salary are negatively associated with public service motivation. Age and seniority variables did not have a statistically significant relationship with the independent variable. Theoretical and practical implications will be discussed.

STUDIU PRIVIND PREDICTORII ASOCIAȚI MOTIVAȚIEI ÎN DOMENIUL PUBLIC LA FORȚELE DE ORDINE

2016 ◽  
Vol 7 (1-2) ◽  
pp. 90-122
Author(s):  
Nicu Vasile
Keyword(s):  
Organizational Commitment ◽  
Public Service ◽  
Linear Regression Analysis ◽  
Abusive Supervision ◽  
Multiple Linear Regression Analysis ◽  
The United States ◽  
Public Service Motivation ◽  
The Public ◽  
Individual Variables ◽  
The Relationship

This paper brings in atention a concept emerging in the United States of America in the 1980s, which is then defined and developed as a theory in the 1990s, namely Public Service Motivation. Based on self-determination theory, the objective of this study was to analyze the relationship between the public service motivation variable and organizational commitment, abusive supervision and salary satisfaction. We have used multiple linear regression analysis as well as linear hierarchical analysis to test these relationships and to control two individual variables, the age and seniority of the participants. Results suggest that the organizational commitment is positively associated, and abusive supervision and satisfaction with salary are negatively associated with public service motivation. Age and seniority variables did not have a statistically significant relationship with the independent variable. Theoretical and practical implications will be discussed.

scholarly journals Evaluation of Public Service Motivation: A Case Study of Hefei Public Sector Organizations

2017 ◽  
Vol 8 (1) ◽  
pp. 186
Author(s):  
Sadiq Sadiq
Keyword(s):  
Public Sector ◽  
Public Service ◽  
Public Service Motivation ◽  
High Tech ◽  
The Public ◽  
Goal Clarity ◽  
Public Sector Organizations ◽  
Relationship Of ◽  
The Relationship

This paper highlights the effects of ‘Public Service Motivation’ (PSM) in public sector organizations. This research explores the relationship between employees’ motivation (intrinsic expectation & extrinsic expectation), goal clarity and employees’ participation with ‘Public Service Motivation’ (PSM). A questionnaire was used in this research to conduct a survey. About 70% response rate was generated out of 300 employees located in different public sector organizations of Hefei city of Anhui province in P.R.China, including health, education and High-Tech firms. The Scope of this study is delimited to the public sector organizations of Hefei City China. The result shows that there is a strong positively significant relationship of employees’ motivation, participation, and goal clarity with ‘Public Service Motivation’ (PSM), which can be further strengthened by innovative organizational culture. 

Public Service Motivation and Decisions to Report Wrongdoing in U.S. Federal Agencies: Is This Relationship Mediated by the Seriousness of the Wrongdoing

2016 ◽  
Vol 47 (7) ◽  
pp. 810-825 ◽  
Author(s):  
James Gerard Caillier
Keyword(s):  
Organizational Behavior ◽  
Public Service ◽  
Public Service Motivation ◽  
Federal Agencies ◽  
Whistle Blowing ◽  
The Public ◽  
To Come ◽  
The Relationship ◽  
Positive Effect ◽  
Prosocial Organizational Behavior

Scholars have argued that whistle-blowing is consistent with public service motivation (PSM), given that whistle-blowing is a form of self-sacrifice and concern for the public interest. Such a connection is also consistent with the Prosocial Organizational Behavior (POB) Model. However, only one article was found that examined the direct association between PSM and whether or not employees reported unlawful acts. Furthermore, no article was found to explore the relationship between PSM, whistle-blowing, and seriousness of wrongdoing—an important intervening factor that influences decisions to report. This is surprising because whistle-blowers can prevent detrimental harm to individuals and society and yet we still know little about the internal motives that cause them to come forward. Consequently, the connection between PSM and whistle-blowing was investigated further in this article. Consistent with the POB Model, PSM was positively associated with whistle-blowing generally, as well as internal and external whistle-blowing. Seriousness of wrongdoing was also found to have a positive effect on whistle-blowing. Furthermore, seriousness of wrongdoing was found to moderate the relationship between PSM and only internal whistle-blowing. The implications of the findings are discussed in the article.

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