scholarly journals ANALYZING THE FACTORS INFLUENCING TRUST IN A CONSTRUCTION PROJECT: EVIDENCE FROM A SINO-GERMAN ECO-PARK IN CHINA

2018 ◽  
Vol 24 (4) ◽  
pp. 331-343 ◽  
Author(s):  
Dedong Wang ◽  
Kaili Li ◽  
Shaoze Fang

Trust is regarded as a critical feature and a central mechanism in business transactions, especially in the Chinese guanxi network. In this context, the major objective of this research is to explore the key factors influencing trust in different stages of a construction project from the perspectives of owners and consultants involved in a Sino-German eco-park in China. The analytic network process (ANP) was employed to assess which factors are most closely related to trust and to establish four models to meet the objective of this study. According to the ANP results, trust is strongly influenced by factors that are associated with the mutual interests between owners and consultants. In addition, there are certain differences in the priority of the factors influencing initial trust between owners and consultants, but these gaps gradually decrease over time. The weight of guanxi also decreases over time, and the owners’ and consultants’ guanxi transforms from out-group to in-group focused.

2015 ◽  
Vol 3 (1) ◽  
pp. 51 ◽  
Author(s):  
Zaimy Johana Johan ◽  
Lennora Putit

Many past researches have been carried out in an attempt to continuously understand individuals‟ consumption behaviour. This study was conducted to investigate key factors influencing consumers‟ potential acceptance of halal (or permissible) financial credit card services. Specifically, it anticipated the influence of attitude, social influences and perceived control on consumers‟ behavioural intention to accept such services. In addition, factors such as religiosity and product knowledge were also postulated to affect consumers‟ attitude towards the act of using halal credit cards for any retail or business transactions. Using non-probability sampling approach, a total of 500 survey questionnaires was distributed to targeted respondents in a developing nation but only 220 usable feedbacks were received for subsequent data analysis. Regression results revealed that religiosity and product knowledge significantly influence consumers‟ attitude toward using halal credit card services.  Attitude in turn, subsequently has a significant impact on consumers‟ intention to accept halal financial credit card services. Several theoretical and managerial contributions were observed in this study.   


2013 ◽  
Vol 639-640 ◽  
pp. 1269-1274
Author(s):  
Zhi Hua Hu ◽  
Lei Zhang

Using Analytic Network Process (ANP) to determine the index weight of sustainable comprehensive evaluation of highway construction project and Fuzzy Comprehensive Evaluation (FCE) to evaluate synthetically,the ANP-FCE model is discussed. The method of sustainable comprehensive evaluation of highway construction project based on the ANP-FCE model is proposed, and the applicability in sustainable comprehensive evaluation of highway construction project is verified.


Author(s):  
Jung-Lu Shen ◽  
◽  
Yong-Mei Liu ◽  
Yi-Lin Tzeng ◽  

In terms of keeping material costs low and increasing competitive advantage, supplier selection is one of the most important functions of a business. This paper uses an effective solution based on a combined Analytic Network Process (ANP) and Decision-Making Trial and Evaluation Laboratory (DEMATEL) approach to find the criteria that are key to performance improvement. This paper surveys the multicriteria supplier selection approaches and reveals the most popular criteria and sub-criteria. Based on experts’ suggestions and the most popular criteria, the key factors in the selection of food industry suppliers are identified. Then, the causal relationships and relative importance weights of the criteria in the system are computed using the cluster-weighted DEMATEL with ANP method. This paper compares the results of experts and purchasing managers and discovers a cognitive gap. The managers agree that cost and delivery are very important; they need to keep material costs down and increase the company’s competitive advantage. The experts value customer satisfaction and Corporate Social Responsibility (CSR), so they feel that quality and service are the most important criteria.


2014 ◽  
Vol 72 (5) ◽  
pp. 1694-1714 ◽  
Author(s):  
Cheol-Rim Choi ◽  
Hwa-Young Jeong ◽  
Jong Hyuk Park ◽  
Haeng Jin Jang ◽  
Young-Sik Jeong

2019 ◽  
Vol 26 (3) ◽  
pp. 404-436
Author(s):  
Yen-Hao Hsieh ◽  
I-Chun Chuang

When building successful service experience, service providers have to consider multiple factors from a multi-element standpoint. This study aims to establish a new conceptual model for key factors affecting service experience and determine the influential key factors using a multi-perspective and multi-criteria methods. This study uses an analytic network process (ANP) to calculate the degree of influence exerted by the criteria and factors of the service experience and conducts in-depth interviews to validate the results of the ANP, improving the reliability of the results of the study and increasing its practical reference value. Results from tourism factories and international tourist hotels find five main criteria that affected service experience: employee, customer, service environment, information technology, and knowledge creation. The results reveal that employee and service environment are the most important criteria. Therefore, tourism factories and international tourist hotels must invest resources in training and managing employees to equip them with specialized knowledge needed to deliver high-quality service experience. Tourism factories and international tourist hotels also need to pay attention to service environments, and by building an environmental ambience, they allow customers to receive an aesthetically pleasing and comfortable service experience. Future researchers can extend this study’s architecture and results, incorporate other important criteria and factors, and consider the interdependent relations between multiple key factors to further improve the key factors affecting service experience.


Symmetry ◽  
2019 ◽  
Vol 11 (2) ◽  
pp. 265 ◽  
Author(s):  
Yanxia Lu ◽  
Chun Jin ◽  
Jiangnan Qiu ◽  
Peng Jiang

Recently, some appalling events have attracted wide attention, such as the RYB (Red, Yellow and Blue) child abuse incident, the killing of stewardesses by online car-hailing, and the swine fever epidemic. With the development of mobile Internet, Microblog has accelerated the spread of emergencies. Diffusion behavior is affected by different motivations, and motivation theory declared that internal and external motivations are the direct influencing factors of users’ behavioral intention. Therefore, this study uses a hybrid multiple-criteria decision-making (MCDM) technique, combining the decision-making trial and evaluation laboratory (DEMATEL) and analytical network process (ANP) to identify the key factors influencing user’s diffusion behaviors in emergencies. According to the results of empirical study, perceived usefulness, perceived emotionality, perceived accessibility, information timeliness, and information authoritativeness are identified as the key factors influencing user’s diffusion behaviors. Finally, we propose some managerial suggestions to help stakeholders control online public opinion effectively.


Land ◽  
2020 ◽  
Vol 9 (8) ◽  
pp. 242 ◽  
Author(s):  
Marta Bottero ◽  
Giulia Datola ◽  
Elena De Angelis

During the last decade, the concept of urban resilience has been increasingly implemented in urban planning, with the main aim to design urban development strategies. Urban resilience is a multi-dimensional and dynamic concept. When applied to urban planning, it consists of studying cities as complex socio-economic systems. Municipalities are currently working to undertake appropriate actions to enrich the resilience of cities. Moreover, several difficulties concern the evaluation of the impacts over time of the strategies designed to enhance urban resilience. The present paper proposes an integrated approach based on the System Dynamics Model (SDM) and the Analytic Network Process (ANP). The objective of this research is to describe the method and to illustrate its application to the area called Basse di Stura, located in the city of Turin, Italy. The method is applied to evaluate the possible impacts of two different urban scenarios in terms of the change of urban resilience performance over time. The final result is represented by an index that describes urban resilience performance.


2021 ◽  
Vol 13 (12) ◽  
pp. 6696
Author(s):  
Ester Guijarro ◽  
Cristina Santadreu-Mascarell ◽  
Beatriz Blasco-Gallego ◽  
Lourdes Canós-Darós ◽  
Eugenia Babiloni

Public administrations are organizations whose mission is to serve the interests of society by providing efficient and sustainable services. Much of the information received from public administrations uses social media due to their versatility and capacity to reach a large number of citizens. Among them, Twitter is the most widely used, especially to disseminate messages with a high social content. This type of messages falls within the discipline of social marketing. However, when public administrations use Twitter for social marketing communication, it is not known which factors are the most decisive to achieve the social objective for which they are issued. This article provides an answer to this question, using the Analytic Network Process Multicriteria method to determine which factors matter and how they are interrelated when issuing social marketing messages through Twitter. The result of this research reveals that from the 22 factors analyzed, the most influential from a social marketing point of view are the average age of population, the existence of a strategic communication plan, the number of tweets and the average number of tweets per day, the number of followers, retweets and mentions, as well as the efficiency of the account.


2019 ◽  
Vol 57 (12) ◽  
pp. 3492-3510 ◽  
Author(s):  
Reza Kiani Mavi ◽  
Hamed Gheibdoust ◽  
Ahmad A. Khanfar ◽  
Neda Kiani Mavi

Purpose Universities play a central role in scientific development and progress in societies, so, the need for supporting new businesses in universities becomes very important that science and technology park-based incubators can meet it. The purpose of this paper is to prioritize the factors influencing strategic management of university business incubators (UBIs). Design/methodology/approach Present research prioritizes the factors influencing strategic management of incubators using analytic network process (ANP). The authors gathered data from UBIs affiliated with science and technology park of Guilan, located in city of Rasht (Iran) using the ANP questionnaire during year 2017. Findings Factors influencing strategic management of incubators comprised of four main criteria and 14 sub-criteria. The criteria and sub-criteria were ranked based on their importance. Results show that “talented managers” has the highest importance for strategic management of UBIs. Originality/value This study offers a novel analysis and contribution to the knowledge of ranking UBIs with a multi-criteria decision-making technique. Results of this research show the relative importance of criteria and sub-criteria, which contributes to further improvement of incubator management. University managers and incubator directors can utilize the findings for better resource allocation and aligning the strategies of incubators with macro strategies of the country.


Sign in / Sign up

Export Citation Format

Share Document