scholarly journals Presenting documents to clients in Social Work encounters

Calidoscópio ◽  
2021 ◽  
Vol 19 (2) ◽  
pp. 224-242
Author(s):  
David Monteiro

In service encounters between social workers and clients, professionals introduce clients to specific bureaucratic procedures required by the institution and provide assistance in handling problems related to their institutional affairs. Here, paper-based documents are treated by the participants as relevant objects containing important textual information about clients’ rights and obligations, and duly presented by professionals to clients so to inform them of relevant matters at hand. Based on a corpus of video recordings of Social Work encounters in Portugal, and taking a multimodal conversation analytical approach, this study examines how social workers present paper documents to clients and how, through talk and bodily conduct, they ensure clients’ ability to inspect and make sense of relevant information, managing practical problems concerning clients’ access to documents and knowledge of the information contained therein.

2018 ◽  
Vol 7 (3) ◽  
pp. 1684 ◽  
Author(s):  
Helena Hoppstadius

Abuse and violence against women is not only a serious violation of human rights, but is also, according to the Swedish government, the most acute and greatest obstacle to a gender-equal society. The aim of the current study was to investigate discourses that govern social work practice in Sweden analysed discourses of violence against women in five Swedish public working guidelines using Carol Bacchi’s social constructivist analytical approach What's the Problem Represented to Be? Our findings show that violence is framed in the guidelines within a heterosexual context and is represented as an individual problem of women within close relations and families. This framing also promotes a division between violence against Swedish-born women and violence against foreign-born women. The analysis also shows that equality seems to be more about the inclusion of men rather than looking after women's situations. How violence against women is understood will affect how violence can be predicted, prevented, and treated, and thus there is a risk that these representations might affect women subjected to violence differently depending on how social workers interpret and apply these guidelines. Our findings also suggest that these representations maintain gender hierarchies and other structural and societal inequalities and ignore violence against women as a major global social problem.


2021 ◽  
pp. 3-12
Author(s):  
Patrick Mulkern ◽  
Cindy Reide Combs ◽  
Jacqueline Cordova-Rodriguez ◽  
Susan Stone

The introductory chapter sets the stage for understanding the roles, responsibilities, and all other relevant information necessary for the success of school social workers within the public school setting. The chapter begins with a review of the key concepts related to the practice of school social work. It also discusses enduring practice tensions, policy domains that influence practice, seven domains of knowledge, values, and skills relevant to the success of new school social workers. The roles of school social workers and the factors that shape these roles are examined. Finally, the chapter discusses the importance and use of student and school assessments.


Author(s):  
Halyna Mykhailyshyn ◽  
Oksana Protas

For effective forming of creative competence in future social work experts, we suggested using the creative approach to organization of educational process in a higher educational establishment, using the potential of different disciplines in the process of professional training. We clarified the main aspects of shaping of creative competence in future social workers in classroom and outside classroom, as well as main forms of the methodology of such training. The use of the mentioned approaches will give an opportunity to shape creative competence in future social workers for work with gifted children.


Author(s):  
Yoosun Park

Social workers were involved in all aspects of the removal, incarceration, and resettlement of the Nikkei, a history that has been forgotten by social work. This study is an effort to address this lacuna. Social work equivocated. While it did not fully endorse mass removal and incarceration, neither did it protest, oppose, or explicitly critique government actions. The past should not be judged by today’s standards; the actions and motivations described here occurred in a period rife with fear and propaganda. Undergoing a major shift from its private charity roots into its public sector future, social work bounded with the rest of society into “a patriotic fervor.” While policies of a government at war, intractable bureaucratic structures, tangled political alliances, and complex professional obligations all may have mandated compliance, it is, nevertheless, difficult to deny that social work and social workers were also willing participants in the events, informed about and aware of the implications of that compliance. In social work’s unwillingness to take a resolute stand against removal and incarceration, the well-intentioned profession, doing its conscious best to do good, enforced the existing social order and did its level best to keep the Nikkei from disrupting it.


Author(s):  
Michael S. Kelly ◽  
Rami Benbenishty ◽  
Gordon Capp ◽  
Kate Watson ◽  
Ron Astor

In March 2020, as American PreK-12 schools shut down and moved into online learning in response to the global COVID-19 pandemic, there was little information about how school social workers (SSWs) were responding to the crisis. This study used a national online survey to understand how SSWs ( N = 1,275) adapted their school practice during the initial 2020 COVID-19 crisis. Findings from this study indicate that SSWs made swift and (relatively) smooth adaptations of their traditional practice role to the new context, though not without reporting considerable professional stress and personal challenges doing so. SSWs reported significant concerns about their ability to deliver effective virtual school social work services given their students’ low motivation and lack of engagement with online learning, as well as significant worries about how their students were faring during the first months of the pandemic. Implications for school social work practice, policy, and research are discussed.


Author(s):  
Kateřina Glumbíková

Abstract Discourse on the normative use of reflexivity predominates in the professional literature. Expert articles on the topic of non-normative use of reflexivity, which is based on the presumption that social workers do not use reflexivity to improve their work quality, but rather its functions for themselves to fulfil specific purposes, is missing, with some exceptions in the literature. The presented article therefore aims to understand the use of reflexivity in the practice of social work with families in its non-normative concept and to determine the implications for social work. Using the abduction method (in which Schechtman’s narrative identity theory was applied to data analysis), the following four categories of the use of reflexivity in a non-normative way were saturated with data obtained from initial interviews, field observations and subsequent reflection of field observations with social workers: personal interest, survival, moral responsibility and compensation. The non-normative concept of reflexivity is further discussed in the context of specific implications for education and practice of social work.


Author(s):  
Sarah Gorin ◽  
Mary Baginsky ◽  
Jo Moriarty ◽  
Jill Manthorpe

Abstract Recent years have seen a re-emergence of international interest in relationship-based social work. This article uses children’s accounts of their relationships with social workers to build on previous research to promote children’s safety and well-being. Interviews were undertaken with 111 children aged six- to eighteen-years old across ten different local authorities in England, as part of the evaluation of Munro, Turnell and Murphy’s Signs of Safety pilots within the Department for Education’s Children’s Social Care Innovation Programme. The interviews reveal four key findings: that children look for care and reciprocity in their relationships with social workers and this can be achieved through listening and small acts of kindness; that they are adept at recognising aspects of social workers’ verbal and non-verbal communications which indicate to the child whether they are listening and interested in them; that there are times in which children are particularly vulnerable especially if parents are resistant to engagement or children’s trust is broken; and that children actively use their agency to control their communication and engagement. The article concludes by highlighting children’s relational resilience and the importance of ensuring opportunities for children to develop new relationships with social workers when previous relationships have broken down.


2021 ◽  
Vol 20 (1-2) ◽  
pp. 131-137
Author(s):  
Mim Fox ◽  
Joanna McIlveen ◽  
Elisabeth Murphy

Bereavement support and conducting viewings for grieving family members are commonplace activities for social workers in the acute hospital setting, however the risks that COVID-19 has brought to the social work role in bereavement care has necessitated the exploration of creative alternatives. Social workers are acutely aware of the complicating factors when bereavement support is inadequately provided, let alone absent, and with the aid of technology and both individual advocacy, social workers have been able to continue to focus on the needs of the most vulnerable in the hospital system. By drawing on reflective journaling and verbal reflective discussions amongst the authors, this article discusses bereavement support and the facilitation of viewings as clinical areas in which hospital social work has been observed adapting practice creatively throughout the pandemic.


2021 ◽  
pp. 147332502110247
Author(s):  
Mari D Herland

Social workers often experience higher levels of burnout compared with other healthcare professionals. The capacity to manage one’s own emotional reactions efficiently, frequently in complex care settings, is central to the role of social workers. This article highlights the complexity of emotions in social work research and practice by exploring the perspective of emotional intelligence. The article is both theoretical and empirical, based on reflections from a qualitative longitudinal study interviewing fathers with behavioural and criminal backgrounds, all in their 40 s. The analysis contains an exploration of the researcher position that illuminates the reflective, emotional aspects that took place within this interview process. Three overall themes emerged – first: Recognising emotional complexity; second: Reflecting on emotional themes; and third: Exploring my own prejudices and preconceptions. The findings apply to both theoretical and practical social work, addressing the need to understand emotions as a central part of critical reflection and reflexivity. The argument is that emotions have the potential to expand awareness of one’s own preconceptions, related to normative societal views. This form of analytical awareness entails identifying and paying attention to one’s own, sometimes embodied, emotional triggers.


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