Curriculum Design and Development at the Nexus of International Crisis Management and Information Systems

Author(s):  
Keith Clement

This case study discusses the role of education, curriculum development, research, and service in supporting information systems for crisis response management. The study describes the Council for Emergency Management and Homeland Security (CEMHS) organization that designs and develops academic programs and courses in these specialized areas. CEMHS combines all levels of education in California (from K-12 and postsecondary education) into a “state-wide solution” and network of academicians and professionals in emergency and disaster management, crisis response, and homeland security education and training. The organizational purpose is constructing a “vertical track” of academic programs and specialized programs to benefit and enhance information resource and crisis management. The implications and lessons learned from building collaborative partnerships between the crisis and disaster response academic and professional communities in academic program development and research initiatives are also discussed.

Author(s):  
Keith Clement

This case study discusses the role of education, curriculum development, research, and service in supporting information systems for crisis response management. The study describes the Council for Emergency Management and Homeland Security (CEMHS) organization that designs and develops academic programs and courses in these specialized areas. CEMHS combines all levels of education in California (from K-12 and postsecondary education) into a “state-wide solution” and network of academicians and professionals in emergency and disaster management, crisis response, and homeland security education and training. The organizational purpose is constructing a “vertical track” of academic programs and specialized programs to benefit and enhance information resource and crisis management. The implications and lessons learned from building collaborative partnerships between the crisis and disaster response academic and professional communities in academic program development and research initiatives are also discussed.


Author(s):  
Samar A. Ahmed ◽  
Mohamed H. K. Shehata ◽  
Raymond L Wells ◽  
Hani Atwa ◽  
Hebat Allah Amin

Medical education is facing great challenges and uncertainties amidst the COVID-19 pandemic. Medical Education Institutions are required to build a task force team for crisis management. These should be committed to supporting a sudden online education transition, academic support, and psychological well-being of students, staff members, health care professionals, paramedics, and faculty administration. As the situation evolves, the task force has to monitor the challenges and provide appropriate plans, guidance, and solutions. Leaders in medical education have a crucial role in response to the pandemic crisis in securing a successful educational process while ensuring the mental and psychological well-being of the stakeholders. Herein, we provide tips that can provide a guide for medical education leaders to coordinate crisis management.


2020 ◽  
Vol 2 ◽  
pp. 1-1
Author(s):  
Gerd Buziek

Abstract. As of March 2020, Esri Germany administers the Berlin based Robert Koch-Institute official COVID-19 Dashboard (Figure 1). During Esri’s evolvement both, organizational and technical processes have had to be built from scratch. Our objective was to keep society, as well as the disaster response units 24/7 informed about the spatiotemporal patterns of Corona pandemic. To achieve this several challenges had to be overcome. These challenges ranged from data gathering to data dissemination, from the delivery of COVID-19 information to the general public, as well as to the crisis prevention teams, and from the communication to individuals as well as to various specialists such as data journalists. Having a COVID-19 dashboard online results in a lot of publicity to the provider, but also requires a lot of effort to deliver a reliable and sustainable COVID-19 service, as many external decision making processes depend on the dashboard and the data which drives it. This presentation is not only about how we provided this service but will also include a look at the lessons learnt and how we can be best prepared for future spatiotemporal phenomena to help crisis response and perhaps even prevention.


Author(s):  
Matthew Fifolt ◽  
Rachael A Lee ◽  
Sarah Nafziger ◽  
Lisa C McCormick

Abstract Objective: This paper: (1) explores the real and perceived threats to Emergency Departments (EDs) in addressing infectious disease cases in the US, like measles, and (2) identifies priorities for protecting employees, patients, and others stakeholders through hospital preparedness while streamlining processes and managing costs. Methods: A case study approach was used to describe the events that triggered an infectious disease emergency response in 1 ED in the southeast. Development of the case study was informed by emergency preparedness literature on Homeland Security Exercise and Evaluation Program processes. Results: Hospital staff and administrators identified a number of factors that either positively contributed to disease containment or exacerbated conditions for disease transmission. Successes included early recognition of the potential threat, development of a multidisciplinary taskforce, and implementation of a pre-incident response plan. Challenges comprised of patient flow in crisis response, lab turnaround time, and employee records. Conclusions: The threat of exposure challenged daily operations and raised situational awareness among administrators and providers to issues that might arise during an infectious disease exposure. Recording emergency preparedness successes, remediating challenges, and sharing information with others may help minimize the threat of communicable diseases within hospital settings in the future.


Author(s):  
Ryan Scott ◽  
Branda Nowell

Managing complexity requires appropriate governance structures and effective coordination, communication, and action within the incident response network. Governance structures serve as a framework to understand the interrelated relationships that exist during a crisis. Governance structures can be classified as either hierarchical and managed, autonomous and networked, or a hybrid of hierarchies and networks, and represent a continuum of crisis response systems. As such, effective crisis management is first a function of a leader’s ability to leverage hierarchical, hybrid, and network forms of crisis management governance to manage complex disasters. Second, it hinges on the proficiency of the disaster response network in managing distributed information, coordinating operations, and collaborating among jurisdictions. Combining these two points results in high-performing disaster response networks that operate fluidly between governing structures and across jurisdictions, thus increasing our national capacity to manage complex disasters.


2020 ◽  
Vol 17 (1) ◽  
pp. 31-55
Author(s):  
Robert Mikac

The COVID-19 pandemic and the crisis that has affected all parts of the world, all industries and business processes, have significantly changed the usual way of life, introduced society to the ‘new normal’ and imposed the need for crisis management. Many organizations and countries were not ready for the crisis and consequently are suffering great consequences. The aim of this paper is to analyze how Croatia responded to this crisis from the aspect of the existing normative framework for crisis management and the operational solutions in practice, as well as to explore the role of the Government of the Republic of Croatia and its leaders in strategic decision making and interpretation of the crisis, and the extent to which homeland security and civil protection systems were put in function in managing the crisis. As an additional aim, the paper intends to mark a certain number of contradictions, controversies and paradoxes that arose during the crisis, as well as certain observations that can serve for further analysis and elements in the lessons learned process.


Author(s):  
Oliver Schmitt ◽  
Tim A. Majchrzak

Both for healthcare and crisis management, the usage of Information Systems (IS) has become routine. In fact, they are unthinkable without sophisticated IT support. Virtually all IS rely on data storage. Despite the document-oriented nature of medical datasets, relational databases (RDBMS) prevail. The authors evaluate a document-based database to assess its feasibility for the domain of healthcare and crisis support. To foster the understanding of this technology, the authors present the background of form-originated data storage, introduce document-based databases, and describe a use case relying on document-based databases. Based on their findings, the authors generalize the results with a focus on crisis management. The authors investigated good indications that document-based databases such as CouchDB are well-suited for IS in medical contexts. They might be a feasible option for the future development of systems in various fields of healthcare, crisis response, and medical research.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kristina Buhagiar ◽  
Amitabh Anand

Purpose The prevalence of instability and crises in organizational ecosystems seems to be on the increase, with an upward trend in the occurrence of, for example, natural disasters, such as tornadoes in America, bushfires in Australia and the widespread outbreak of diseases, e.g., Covid-19. As contexts of crisis increase in frequency, the ability of organizations to adapt and effectively respond to crises has become a key necessity for organizational survival and continuity. The purpose of this paper is to explore how the repercussions of crises may be curtailed through a multidimensional crisis management approach. Design/methodology/approach This paper applies a narrative literature review and concept mapping to synthesize and establish relationships between the literature in the domains of leadership, knowledge management, learning and contexts of crisis. The output of this methodological orientation is the Integrated Crisis Management Framework, presenting a conceptualized overview of the symbiotic and intertwined manner through which leadership, knowledge management and learning contribute towards effective crisis management. Findings According to the analysis and the conceptual underpinnings of this paper, in contexts of crisis, leadership is generally responsible for aggregating crisis management strategies and establishing employee motivation. Knowledge management, on the other hand, provides the infrastructure necessary for calculated yet rapid decision-making. Similarly, in times of crisis, learning is a prerequisite for the development of a “learningful” organization, which contributes towards crisis management by serving as the organization's “memory” – where lessons learned from previous crises suffice to guide future crisis response. Originality/value The literature in crisis management reveals that existing crisis management models and frameworks generally consider crisis from a unidimensional perspective, neglecting to account for the multifaceted nature of crises, and the numerous attributes necessary to overcome contexts of crisis. To address this gap in the literature, this paper proposes a multidimensional conceptualization of crisis management through combining three core elements, including leadership, learning and knowledge management. The novelty of this paper is an Integrated Crisis Management Framework, and eight empirical propositions, which act as an impetus for future research.


Author(s):  
Samar A. Ahmed ◽  
Mohamed H. K. Shehata ◽  
Raymond L Wells ◽  
Hani Atwa

Medical education is facing great challenges and uncertainties amidst the COVID-19 pandemic. Medical Education Institutions are required to build a task force team for crisis management. These should be committed to supporting a sudden online education transition, academic support, and psychological well-being of students, staff members, health care professionals, paramedics, and faculty administration. As the situation evolves, the task force has to monitor the challenges and provide appropriate plans, guidance, and solutions. Leaders in medical education have a crucial role in response to the pandemic crisis in securing a successful educational process while ensuring the mental and psychological well-being of the stakeholders. Herein, we provide tips that can provide a guide for medical education leaders to coordinate crisis management.


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