Impact of Cultural Intelligence on Global Business

2015 ◽  
pp. 83-105 ◽  
Author(s):  
Harish C. Chandan
Keyword(s):  
Virtual Teams ◽  
Strategic Alliances ◽  
Culturally Diverse ◽  
Cultural Intelligence ◽  
Cultural Beliefs ◽  
Global Business ◽  
Global Marketplace ◽  
Intercultural Effectiveness ◽  
Global Identity ◽  
The Individual

In today's globalized business world, intercultural effectiveness is crucial to a firm's survival. Cultural intelligence, CQ, is a four-dimensional construct that helps one to understand how the individual cultural beliefs and values influence motivations and behaviors (Ang & Van Dyne, 2009). CQ is related to the three aspects of intercultural effectiveness that include cultural judgment and decision making, cultural adaptation, and task performance (Ang et al., 2007). CQ plays an important role in the areas of global leadership (Van Dyne & Ang, 2006), achievement of managers (Rahimi et al., 2011), global strategic alliances, cross-cultural communications, negotiations, multinational teams (Early & Gibson, 2002), culturally diverse domestic teams, overseas work assignments (Bhaskar-Shrinivas, 2005; Lee & Sukco, 2010; Ramalu et al., 2012), global business competencies, and organizational effectiveness in the global marketplace (Creque, 2011). CQ is also relevant in establishing global identity in culturally diverse virtual teams (Adair et al., 2013).

Going Global: Developing Management Students' Cultural Intelligence and Global Identity in Culturally Diverse Virtual Teams

2013 ◽  
Vol 12 (3) ◽  
pp. 330-355 ◽  
Author(s):  
Miriam Erez ◽  
Alon Lisak ◽  
Raveh Harush ◽  
Ella Glikson ◽  
Rikki Nouri ◽  
...  
Keyword(s):  
Virtual Teams ◽  
Culturally Diverse ◽  
Cultural Intelligence ◽  
Global Identity ◽  
Management Students

scholarly journals Cultural Intelligence And Global Business Competencies: A Framework For Organizational Effectiveness In The Global Marketplace

2011 ◽  
Vol 15 (4) ◽  
pp. 141 ◽  
Author(s):  
Carole Ann Creque ◽  
Doreen J. Gooden
Keyword(s):  
Organizational Effectiveness ◽  
Cultural Intelligence ◽  
Cultural Barriers ◽  
Organizational Success ◽  
Global Business ◽  
Global Marketplace ◽  
Global Workforce ◽  
Business Competencies

This paper proposes that cultural intelligence and global business competencies are vital to organizations as they seek to achieve success in the global marketplace. Adler (2001) suggests that because of the diversity of the global workforce cultural barriers may exist resulting in misunderstanding and thus inefficient interactions. Organizations will, therefore, have to understand the cultural foundation of the environment within which they operate in order to achieve organizational success.

Stepping up the game–meeting the needs of global business through virtual team projects

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Stephanie Swartz ◽  
Archana Shrivastava
Keyword(s):  
Cultural Differences ◽  
Virtual Teams ◽  
Rural Areas ◽  
Cultural Intelligence ◽  
Intercultural Sensitivity ◽  
Virtual Team ◽  
Multiple Time ◽  
Global Business ◽  
Content Type ◽  
Word Clouds

PurposeVirtual collaboration provides students with an opportunity to develop cultural intelligence while fitting into the team where the members are from diverse cultures. The purpose of this study is to explore whether global virtual team (GVT) projects raise students' understanding of cultural differences. In addition, it is interesting to know how internationally disruptive events such as the coronavirus disease 2019 (COVID-19) pandemic influence GVT projects.Design/methodology/approachThe research involved two parts: In the first part, a two-wave longitudinal study was conducted to investigate how intercultural sensitivity and intercultural communication competence coevolve within a group of international students enrolled in a virtual business professional project. In the second part, using word clouds and topic modelling on the participants' perceptions, the study investigated whether the sudden disruption caused by the pandemic show similar results in performance, focussing primarily on the resilience of virtual teams. Further, the study explored participants' perceptions towards online learning in higher education institutions as well as the attitude of corporate organizations towards remote working in the post-pandemic years.FindingsThe results confirmed that GVT projects, in fact, do raise students' understanding of cultural differences and the need to adjust their behaviour accordingly in order to engage with their culturally different counterparts effectively. Participants reported an increase in their cognitive, behavioural and affective attributes.Research limitations/implicationsAmong the limitations of this study is the relatively small number of student participants. Furthermore, the number of respondents from India dominated the sample. Since the Indian students were disproportionately affected by the shutdown, causing them to return often to rural areas with poor Internet connectivity, responses concerning the disruption caused by the pandemic may be overriding negative. The same could be said of responses from US-American students, who often rely heavily on-campus employment or whose parents became unemployed during the pandemic, and thus were faced with disproportionate economic insecurity.Practical implicationsThis paper provides insights to the educators and international organizations on how such projects provide the skills essential for reducing costs, accessing knowledge, skills and abilities (KSAs) across borders, maintaining flexible work schedules and arrangements, and taking advantage of multiple time zones to increase productivity.Originality/valueWhile highlighting the significance of cultural intelligence, this paper investigated how the sudden disruption caused by a crisis such as the COVID-19 pandemic impacts performance, focussing primarily on the resilience of virtual teams.

Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance

2007 ◽  
Vol 3 (3) ◽  
pp. 335-371 ◽  
Author(s):  
Soon Ang ◽  
Linn Van Dyne ◽  
Christine Koh ◽  
K. Yee Ng ◽  
Klaus J. Templer ◽  
...  
Keyword(s):  
Decision Making ◽  
Task Performance ◽  
Cultural Adaptation ◽  
Culturally Diverse ◽  
Cultural Intelligence ◽  
Judgment And Decision Making ◽  
Intelligence Scale ◽  
Intercultural Effectiveness ◽  
The Usa ◽  
And Task

We enhance the theoretical precision of cultural intelligence (CQ: capability to function effectively in culturally diverse settings) by developing and testing a model that posits differential relationships between the four CQ, dimensions (metacognitive, cognitive, motivational and behavioural) and three intercultural effectiveness outcomes (cultural judgment and decision making, cultural adaptation and task performance in culturally diverse settings). Before testing the model, we describe development and cross-validation (N = 1,360) of the multidimensional cultural intelligence scale (CQS) across samples, time and country. We then describe three substantive studies (N = 794) in field and educational development settings across two national contexts, the USA and Singapore. The results demonstrate a consistent pattern of relationships where metacognitive CQ and cognitive CQ predicted cultural judgment and decision making; motivational CQ and behavioural CQ predicted cultural adaptation; and metacognitive CQ and behavioural CQ predicted task performance. We discuss theoretical and practical implications of our model and findings.

The influence of culture on consumer perceptions of deceptiveness

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Haithem Zourrig ◽  
Mengxia Zhang ◽  
Kamel El Hedhli ◽  
Imene Becheur
Keyword(s):  
Culturally Diverse ◽  
Online Survey ◽  
Consumer Perceptions ◽  
Chinese Consumers ◽  
Content Type ◽  
Individual Level ◽  
Information Manipulation ◽  
Societal Level ◽  
The Individual ◽  
Situational Constraint

Purpose This study aims to apply McCornack’s (1992) information manipulation theory to the context of fraud and investigates the effects of culture on perceived deceptiveness. Design/methodology/approach In total, 400 Chinese consumers and an equal-size sample of Canadian consumers were recruited to fill an online survey. The survey integrates four scenarios of insurance fraud and measures of perceived deceptiveness, cultural tightness and horizontal-vertical idiocentrism allocentrism, in addition to some control variables. Findings Results show that at the societal level of culture, perceived deceptiveness is higher in individualistic than in collectivistic cultures. When accounting for the level of situational constraint, cultural tightness was found to magnify the perceived deceptiveness. At the individual level of culture, vertical-allocentrism and vertical-idiocentrism were found to weigh against the perception of deceptiveness. Originality/value Understanding cultural differences in perceived deceptiveness is helpful to spot sources of consumers’ vulnerability to fraud tolerance among a culturally diverse public.

THE SPACES OF MYTH IN KAZUO ISHIGURO’S THE REMAINS OF THE DAY: EXPLORING THE INTERSECTIONS OF MEMORY AND HISTORY

Ensemble ◽  
2021 ◽  
Vol 2 (2) ◽  
pp. 234-242
Author(s):  
Medha Bhadra Chowdhury ◽  
Keyword(s):  
Identity Politics ◽  
Cultural Beliefs ◽  
Traditional Values ◽  
Confined Space ◽  
Spatial Dimensions ◽  
Temporal Expressions ◽  
Spatio Temporal ◽  
Post War ◽  
The Individual ◽  
Historical Past

Kazuo Ishiguro’s The Remains of the Day (1989) reconstructs the experiences of an ageing butler, Stevens, trapped within the confined space of the house he has served in for many years. The contours of memory are drawn along the spatial dimensions of the house which serve as a space of contestation between traditional values and emergent cultural beliefs in the post-war period. Physical modifications on the architecture produce continuities and alterations within the subject, who inhabits the space. This paper seeks to explore the dynamics of remembering and forgetting which are determined by the sites of memory and which trace historical changes as well as shifts in identity politics in Ishiguro’s novel. The paper critically assesses the idea of space, its functional dimension and mythic commemoration in relation to a symbolic historical past. It examines the development of subjectivity through the expansion of memory embodied in material form and the complex relationship between history and myth-making, which complicates individual identity. This paper further proposes that these spatio-temporal expressions can be understood as not only confined to the individual but may be extended to the domain of public memory and contextualized in a post-war British cultural politics of grief.

Motivation of EFL Students in Turkey

2016 ◽  
pp. 286-302
Author(s):  
Bryan Christiansen ◽  
Dilara Demir ◽  
Hacer Günsever ◽  
Melike Esra Kaymak
Keyword(s):  
Foreign Language ◽  
Intrinsic Motivation ◽  
Paradigm Shift ◽  
Economic Sustainability ◽  
Global Business ◽  
Global Marketplace ◽  
Efl Students ◽  
Potential Impact ◽  
Educational Aspect

The global marketplace is characterized by various changes occurring in economic, social, natural, and technological areas. As such, experts in numerous fields are still working to revise various systems and infrastructures to operate in a robust manner within the new realities of today. This paper focuses on part of the educational aspect of that massive effort by examining the intrinsic motivation of Turkish students of English as a Foreign Language (EFL) and its potential impact on the country's long-term economic sustainability since English remains the global business language. The paper commences with an introduction to the realities of contemporary globalism that underscore the very purpose for this work, and the subsequent sections present and then synthesize all material to provide suggestions to create a paradigm shift in thinking required for teaching EFL in Turkey.

Leadership Competencies for Managing Global Virtual Teams

2008 ◽  
pp. 1303-1310
Author(s):  
Diana J. Wong-MingJi
Keyword(s):  
Virtual Teams ◽  
Strategic Alliances ◽  
Communication Systems ◽  
Computer Mediated Communication ◽  
Leadership Competencies ◽  
Stock Exchanges ◽  
Global Virtual Teams ◽  
Mediated Communication ◽  
Computer Mediated ◽  
Organizational Hierarchies

The demand for leadership competencies to leverage performance from global virtual teams (GVTs) is growing as organizations continue to search for talent, regardless of location. This means that the work of virtual leaders is embedded in the global shifting of work (Tyran, Tyran & Shepherd, 2003). The phenomenon began with the financial industry as trading took place 24/7 with stock exchanges in different time zones. It is expanding into other industries such as software programming, law, engineering, and call centers. GVTs support the globalization of work by providing organizations with innovative, flexible, and rapid access to human capital. Several forces of competition contribute to the increasing adoption of GVTs, including globalizing of competition, growing service industries, flattening of organizational hierarchies, increasing number of strategic alliances, outsourcing, and growing use of teams (Pawar & Sharifi, 1997; Townsend, DeMarie & Hendrickson, 1998). The backbone of GVTs is innovation with computer-mediated communication systems (CMCSs). Advances with CMCSs facilitate and support virtual team environments.

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