On the Relationship between Online Social Support and Users' ontinuance Intention

2015 ◽  
pp. 140-152 ◽  
Author(s):  
Xiaolin Lin ◽  
Dawei Zhang ◽  
Yibai Li
Keyword(s):  
Social Support ◽  
Social Networking ◽  
User Satisfaction ◽  
Social Networking Sites ◽  
Well Being ◽  
Continuance Intention ◽  
Online Social Support ◽  
Managerial Implications ◽  
The Relationship

This chapter discusses the online social support in the context of social networking sites (SNSs). The pervasive adoption of social networking sites has profound influence on society and enables a new way to provide social support. Social support has been considered a key social value that online users can obtain from social networking sites. Research has shown that social support may reduce stress and promote well-being among diverse populations. Despite its significance to society, the online social support in the context of SNSs has been surprisingly under-investigated. Some fundamental questions—such as (1) What are the dimensions of online social support on SNSs? and (2) How does online social support influence other factors such as the users' satisfaction and continuance intention to SNSs?—have not been answered. This chapter attempts to answer those questions. Specifically, this chapter aims to first identify the definitional dimensions of online social support on SNSs through an extensive review of the literature. Second, this chapter uses these dimensions to model online social support and test its effects on other SNS factors: user satisfaction and continuance intention. Eventually, the results support all proposed hypotheses. The theoretical contributions and managerial implications of the results are discussed at the end of this chapter. 1

scholarly journals Gender Differences in Usage of Social Networking Sites and Perceived Online Social Support on Psychological Well Being of Youth

2015 ◽  
Vol 3 (1) ◽  
Author(s):  
Nishi Misra ◽  
Shivani Dangi ◽  
Sanaya Patel
Keyword(s):  
Social Support ◽  
Gender Differences ◽  
Social Networking ◽  
Social Networking Sites ◽  
Perceived Social Support ◽  
Negative Relationship ◽  
Well Being ◽  
Daily Routine ◽  
Psychological Well Being ◽  
Online Social Support

Social Networking Sites have been consuming a major part in the Youth daily routine. The study was conducted with an aim to study the effect of social networking sites and perceived social support on the psychological well-being of the youth. The sample size was 100 which had 50 males and 50 females. All the participants were college going students or new entrants in the corporate sector. The participants were asked to fill the questionnaire which had four parts – 1. Social Networking Sites Survey, 2. Multidimensional Scale of Perceived Social Support Assessment, 3. Psychological General Well-Being Index. The results indicated a negative relationship between the usage of social networking sites and the psychological well-being while positive relationship existed between online perceived social support and psychological well-being. Certain gender differences were also found among the variables like perceived social support and attraction towards social networking sites. This study has a lot of implications in terms of creating awareness among the youth so that they limit the usage of social networking sites and also a lot of research in the Indian context is yet to be done.

Mediating effect of online social support on the relationship between stress and mental well-being

2018 ◽  
Vol 22 (4) ◽  
pp. 178-186 ◽  
Author(s):  
Naveenraj Xavier ◽  
Reeves Wesley J.
Keyword(s):  
Social Support ◽  
Social Networking ◽  
Well Being ◽  
Social Networking Site ◽  
Mediating Effect ◽  
Mental Wellbeing ◽  
Equation Modeling ◽  
Content Type ◽  
Online Social Support ◽  
The Relationship

Purpose Workplace stress is on the rise and progressive organizations devise their own mechanisms to mitigate it and enhance mental wellbeing (MWB). Of late, the workforce is increasingly dependent on social networking sites (SNS) for social exchanges and debate is well documented if SNS could be used to mediate the relationship between stress and MWB. The purpose of this paper is to investigate this relationship. Design/methodology/approach This study is based on a survey of 269 employees, on the following constructs: stress, online social support (OSS) and MWB. The authors’ proposed framework was investigated using structural equation modeling. Findings Results indicated that stress has a significant negative effect on MWB and subsequently, OSS partially mediates the relationship between stress and MWB. The results suggest that organizations allow the use of social networking site in a controlled setting so that employees could use this as a mechanism to control stress and enhance MWB. Originality/value To the best of the authors’ knowledge, this is the first study on OSS role in mediating the relationship between stress and MWB.

Use of Social Networking Sites by People with Health Issues

2017 ◽  
pp. 40-60
Author(s):  
Tatsuya Imai
Keyword(s):  
Social Support ◽  
Mental Illness ◽  
Social Networking ◽  
Social Networking Sites ◽  
Perceived Social Support ◽  
Well Being ◽  
Physical Illness ◽  
Mental Illnesses ◽  
Health Issues ◽  
The Impact

Previous studies have found that the use of social networking sites (SNSs) is associated with the user's positive outcomes such as perceived social support and psychological well-being (Ellison, Steinfield, & Lampe, 2007; Nabi, Prestin, & So, 2012). To seek those positive influences, those with health issues such as physical illness or mental illness actively use SNSs (e.g., Shpigelman & Gill, 2014a; Gowen, Deschaine, Gruttadara, & Markey, 2012). The first aim of this chapter is to describe previous studies on the use of SNSs by those with health issues such as mental illnesses, HIV/AIDS, cancer, intellectual disabilities, and diabetes. The second aim is to propose a new direction of research on the use of SNSs by those with health issues: the impact of stigma on communication on SNSs.

Social networking sites in the workplace: an imperative

2017 ◽  
Vol 31 (3) ◽  
pp. 4-6 ◽  
Author(s):  
Naveenraj Xavier ◽  
J. Reeves Wesley
Keyword(s):  
Social Support ◽  
Social Networking ◽  
Social Networking Sites ◽  
Design Methodology ◽  
Theoretical Foundation ◽  
Family Members ◽  
Well Being ◽  
Negative Consequences ◽  
Content Type ◽  
Extant Literature

Purpose This paper aims to lay a theoretical foundation favoring the use of social networking sites (SNS) in workplace and its implication on employee stress and well-being. Prescriptive policies are also formulated to control unintended negative consequences. Design/methodology/approach The authors have used an explorative design. Prescriptive data were drawn from extant literature, simple discussions with employees and employers. Discussions were centered on the consequences of SNS. Findings In recent years, SNS usage has skyrocketed and use in the workplace has been controversial. Use of SNS enables employees to communicate and connect not only with coworkers but also with family members and friends, and it also helps to minimize the stress and improve the well-being of employees. However, a comprehensive policy that controls negative consequences should be in place. Originality/value This paper sensitizes readers on the need for permitting SNS usage within a policy-controlled setting in organizations. It also throws light on social support, stress and well-being.

The effect of social networking sites on the relationship between perceived social support and depression

2016 ◽  
Vol 246 ◽  
pp. 223-229 ◽  
Author(s):  
Matthew A. McDougall ◽  
Michael Walsh ◽  
Kristina Wattier ◽  
Ryan Knigge ◽  
Lindsey Miller ◽  
...  
Keyword(s):  
Social Support ◽  
Social Networking ◽  
Social Networking Sites ◽  
Perceived Social Support ◽  
The Relationship

Do Social Networking Sites Influence Well-Being? The Extended Active-Passive Model

2021 ◽  
pp. 096372142110536
Author(s):  
Philippe Verduyn ◽  
Nino Gugushvili ◽  
Ethan Kross
Keyword(s):  
Social Networking ◽  
Social Networking Sites ◽  
Well Being ◽  
Future Research ◽  
User Characteristics ◽  
Future Research Directions ◽  
Nuanced Understanding ◽  
The Impact ◽  
The Relationship ◽  
Passive Model

Do social networking sites (SNSs) influence well-being? According to the active-passive model of SNS use, the impact of SNSs on well-being depends on how they are used: Using SNSs actively to interact with other users positively affects well-being, whereas passive consumption of SNS content negatively affects well-being. However, emerging evidence suggests that the active-passive distinction is too coarse to fully capture the relationship between SNS use and well-being. Here we describe the extended active-passive model of SNS use, which refines the original model in three ways: It decomposes active use, decomposes passive use, and crosses usage types with user characteristics. We describe recent empirical evidence illustrating the benefits of these three extensions and highlight important future research directions. The extended active-passive model of SNS use provides a nuanced understanding of the relationship between SNS use and well-being by highlighting that active use of SNSs is not always beneficial and passive use is not always detrimental.

They support, so we talk: the effects of other users on self-disclosure on social networking sites

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Cheng-Yu Lin ◽  
En-Yi Chou ◽  
Heng-Chiang Huang
Keyword(s):  
Social Support ◽  
Social Networking ◽  
Social Exchange ◽  
Social Networking Sites ◽  
Social Exchange Theory ◽  
Exchange Theory ◽  
Research Model ◽  
Self Disclosure ◽  
Content Type ◽  
Online Social Support

PurposeSocial networking sites (SNSs) have significantly influenced people's lives and changed their behavior. Although previous research has explored self-disclosure in virtual communities, little is known about the impact of other users, particularly their online social support, on self-disclosure. The aim of this study is to explore how online social support dimensions (i.e., emotional, informational, esteem, instrumental and network support) influence people's self-disclosure, which in turn affects their commitment to SNSs.Design/methodology/approachBased on social exchange theory, this study proposes a research model that explores the role of other users on self-disclosure. This study collects data from a sample of 558 respondents and applies the structural equation modeling technique to test the research model.FindingsThe findings show that users are motivated to disclose information and commit to a specific SNS because of the supportive climate. Results also show that self-disclosure mediates the effect of online social support on users' commitment to SNSs.Originality/valueThis study focuses on the influence of other users' roles on self-disclosure on SNSs, extending the application of social exchange theory.

Affective Experience on Social Networking Sites Predicts Psychological Well-Being Off-Line

2018 ◽  
Vol 122 (5) ◽  
pp. 1666-1677 ◽  
Author(s):  
Yuanyuan Shi ◽  
Yu L. L. Luo ◽  
Yunzhi Liu ◽  
Ziyan Yang
Keyword(s):  
Social Networking ◽  
Social Networking Sites ◽  
Positive Association ◽  
Well Being ◽  
Affective Experience ◽  
Psychological Well Being ◽  
Five Factors ◽  
The Relationship ◽  
Overall Life Satisfaction

Previous studies have pondered the relevance of social networking sites (SNSs) to psychological well-being, but few have taken online affective experience into consideration. To extend previous research on the relationship between SNSs and psychological well-being, we opted to target emotions experienced while visiting SNSs as a means to predict off-line well-being. In our two studies, we surveyed affective experience on SNSs, overall life satisfaction, and general emotional well-being of young adults who access SNSs regularly. The results consistently demonstrated a positive association between SNS affective experience and off-line well-being. This finding held with SNS activities (Studies 1 and 2) and relevant personality traits (i.e., the Big Five factors, self-esteem; Study 2) considered in simultaneity. Our research highlights the important role of affective experience on SNSs in predicting off-line well-being as well as helps clarify the relationship between SNSs and well-being.

Understanding the role of social media in online health: A global perspective on online social support

First Monday ◽  
2013 ◽  
Author(s):  
Roderick Lamar Lee ◽  
Lynette M. Kvasny
Keyword(s):  
Social Support ◽  
Social Media ◽  
Systems Design ◽  
Well Being ◽  
Global Perspective ◽  
Online Social Support ◽  
Mecp2 Duplication Syndrome ◽  
Being There ◽  
The Relationship

Around the globe, people are increasingly using social media for the provision of online social support. Online social support may be especially relevant for parents who have children that are afflicted with rare chronic diseases such as MECP2 Duplication Syndrome. Despite increasing evidence that online social support enhances a person’s psychological well-being, there is little research that seeks to understand how and why various forms of social media facilitate social support. This study develops a theoretical framework from the existing psychosocial and media theories that describes the relationship between social media and social support. This paper concludes with implications for health information systems design.

Social capital and subjective well-being: The mediating role of social networking sites

First Monday ◽  
2019 ◽  
Author(s):  
Li-Ann Hwang ◽  
Jason Wei Jian Ng ◽  
Santha Vaithilingam
Keyword(s):  
Social Capital ◽  
Social Networking ◽  
Social Networking Sites ◽  
Structural Equation ◽  
Well Being ◽  
Primary Data ◽  
Subjective Well Being ◽  
Bonding Social Capital ◽  
Mediating Role ◽  
The Relationship

Many studies have examined the separate impacts of social capital (bonding and bridging) and the use of social networking sites (SNSs) on subjective well-being (SWB). However, few studies address the mediating role that SNS use has on the relationship between social capital and SWB. The current study addresses this research gap, examining the extent to which SNS use mediates the relationship between social capital and SWB. Moreover, this study theorizes SNS use to be a behavioural outcome of social capital, as opposed to the widespread view that SNSs are a tool to generate social capital. Using primary data from a sample of 307 undergraduate students, the partial least squares structural equation modelling technique was used to analyze the data via a sequential mediating mechanism. The findings highlight the importance of the utilitarian use of SNS in mediating the relationship between bridging social capital and SWB. On the other hand, the direct effect of bonding social capital on SWB was found to be stronger than the indirect effects, indicating that SNS use is not crucial in mediating this particular relationship. Theoretical and practical implications of the study are subsequently discussed.

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