Debunking Intermediary Censorship Framework in Social Media via a Content Retrieval and Classification Software

2017 ◽  
pp. 169-195
Author(s):  
Baramee Navanopparatskul ◽  
Sukree Sinthupinyo ◽  
Pirongrong Ramasoota
Keyword(s):  
Social Media ◽  
Service Providers ◽  
Freedom Of Expression ◽  
Business Organizations ◽  
Governmental Agencies ◽  
Online Discussion Forum ◽  
Content Retrieval ◽  
Intermediary Liability ◽  
Online Service Providers

Following the enactment of computer crime law in Thailand, online service providers are compelled to control illegal content including content that is deemed harmful or problematic. This situation leads to self-censorship of intermediaries, often resulting in overblocking to avoid violating the law. Such filtering flaw both infringes users' freedom of expression and impedes the business of OSPs in Thailand. The Innovative Retrieval System (IRS) is thus developed to investigate intermediary censorship in online discussion forum, Pantip.com, as a case study of social media. The result shows that there is no consistency of censorship pattern on the website at all. The censorship criteria depend on type of content in each forum. Overblocking is also high, over 70% of removed content, due to intimidation of governmental agencies, lawsuits from business organizations, and fear of intermediary liability. Website administrator admitted that he would cut off some users to avoid business troubles.

Debunking Intermediary Censorship Framework in Social Media via a Content Retrieval and Classification Software

2014 ◽  
pp. 1067-1090
Author(s):  
Baramee Navanopparatskul ◽  
Sukree Sinthupinyo ◽  
Pirongrong Ramasoota
Keyword(s):  
Social Media ◽  
Service Providers ◽  
Freedom Of Expression ◽  
Business Organizations ◽  
Governmental Agencies ◽  
Online Discussion Forum ◽  
Content Retrieval ◽  
Intermediary Liability ◽  
Online Service Providers

Following the enactment of computer crime law in Thailand, online service providers are compelled to control illegal content including content that is deemed harmful or problematic. This situation leads to self-censorship of intermediaries, often resulting in overblocking to avoid violating the law. Such filtering flaw both infringes users' freedom of expression and impedes the business of OSPs in Thailand. The Innovative Retrieval System (IRS) is thus developed to investigate intermediary censorship in online discussion forum, Pantip.com, as a case study of social media. The result shows that there is no consistency of censorship pattern on the website at all. The censorship criteria depend on type of content in each forum. Overblocking is also high, over 70% of removed content, due to intimidation of governmental agencies, lawsuits from business organizations, and fear of intermediary liability. Website administrator admitted that he would cut off some users to avoid business troubles.

Debunking Intermediary Censorship Framework in Social Media via a Content Retrieval and Classification Software

2013 ◽  
Vol 3 (1) ◽  
pp. 1-26
Author(s):  
Baramee Navanopparatskul ◽  
Sukree Sinthupinyo ◽  
Pirongrong Ramasoota
Keyword(s):  
Social Media ◽  
Retrieval System ◽  
Service Providers ◽  
Freedom Of Expression ◽  
Business Organizations ◽  
Governmental Agencies ◽  
Online Discussion Forum ◽  
Intermediary Liability ◽  
Online Service Providers

Following the enactment of computer crime law in Thailand, online service providers are compelled to control illegal content including content that is deemed harmful or problematic. This situation leads to self-censorship of intermediaries, often resulting in overblocking to avoid violating the law. Such filtering flaw both infringes users’ freedom of expression and impedes the business of OSPs in Thailand. The Innovative Retrieval System (IRS) is thus developed to investigate intermediary censorship in online discussion forum, Pantip.com, as a case study of social media. The result shows that there is no consistency of censorship pattern on the website at all. The censorship criteria depend on type of content in each forum. Overblocking is also high, over 70% of removed content, due to intimidation of governmental agencies, lawsuits from business organizations, and fear of intermediary liability. Website administrator admitted that he would cut off some users to avoid business troubles.

7. Defamation

2019 ◽  
pp. 160-204
Author(s):  
Andrew Murray
Keyword(s):  
Social Media ◽  
Online Publication ◽  
Service Providers ◽  
Internet Service Providers ◽  
Traditional Media ◽  
Internet Service ◽  
Intermediary Liability

This chapter examines defamation cases arising from traditional media sites and user-generated media entries. It first provides an overview of the tort of defamation, and the issue of who is responsible and potentially liable for an online defamatory statement. It then looks at the Defamation Act 2013, considering when defences may be raised to a claim in defamation, and how online publication and republication may result in defamation. Four cases are analysed: Dow Jones v Gutnick, Loutchansky v Times Newspapers, King v Lewis, and Jameel v Dow Jones. The chapter explores intermediary liability, particularly the liability of UK internet service providers, by citing recent decisions on intermediary liability such as Tamiz v Google, Delfi v Estonia, and MTE v Hungary, as well as specific intermediary defences found in the Defamation Act 2013. The chapter concludes by discussing key social media cases such as McAlpine v Bercow and Monroe v Hopkins.

scholarly journals Beyond “I Agree”: Users’ Understanding of Web Site Terms of Service

2020 ◽  
Vol 6 (1) ◽  
pp. 205630511989732
Author(s):  
Eric P. Robinson ◽  
Yicheng Zhu
Keyword(s):  
Social Media ◽  
Web Site ◽  
Service Providers ◽  
Elaboration Likelihood Model ◽  
Legal Rights ◽  
Elaboration Likelihood ◽  
Online Service ◽  
Intended Meaning ◽  
Likelihood Model ◽  
Online Service Providers

Whether they know it or not, the legal rights and responsibilities of users of websites and services, including social media, are defined and controlled by the terms of service of these online service providers. But despite the importance of these provisions, studies have shown that users rarely review terms of service, or think about their meaning. This study took advantage of a major website’s “simplification” of its terms of service to determine whether the changed language increased users’ understanding of the intended meaning of the terms of service. Using the Elaboration Likelihood Model, we evaluate the effectiveness of simplification of terms of service as a method to encourage users’ understanding on these terms.

Mapping Online Intermediary Liability

2020 ◽  
pp. 1-33
Author(s):  
Giancarlo Frosio
Keyword(s):  
Service Providers ◽  
Case Law ◽  
Digital Environment ◽  
Online Service ◽  
Emerging Trends ◽  
The World ◽  
Intermediary Liability ◽  
Online Intermediary ◽  
Online Service Providers ◽  
Mapping Exercise

Mapping intermediary liability online is a high call impelled by the fragmentation of intermediary liability legislation, regulation, and case law that, nonetheless, apply to globalized online service providers operating across the world in an interdependent digital environment. The Oxford Handbook of Online Intermediary Liability endeavours to substantially contribute to this mapping exercise, both from a subject-specific and jurisdictional perspective, while highlighting emerging trends in a field of research that has been fast-evolving and is today in a constant, quite unpredictable, flux. This chapter contextualizes the mapping exercise undertaken by the contributors to the Handbook. It introduces the findings of subsequent chapters and sews them together in an organic discourse to provide a blueprint for the consistent development of those chapters as it sets out in advance the most relevant trends according to which the structure of the Handbook has been generated.

scholarly journals The Internet, Social Media Gagging and Participatory Democracy in the Horn of Africa

2018 ◽  
Vol 2 (1) ◽  
Author(s):  
Damilola Adegoke
Keyword(s):  
New York ◽  
Social Media ◽  
Service Providers ◽  
Participatory Democracy ◽  
Freedom Of Expression ◽  
The Internet ◽  
Internet Governance ◽  
Horn Of Africa ◽  
Text Book ◽  
Internet Service

Governments across the globe seek opportunities at regular intervals to exercise state-power and control over aspects of society. This is not limited to dictatorships and centralized party states alone; the beginning of the internet age saw the conflicts over who has rights over the control of the internets. A typical example is the case between the French governments and Yahoo over the former’s request for Yahoo to ban Nazi’s memorabilia merchant sites from French cyberspace. The judicial decision favours the position of the French government thereby setting precedence for internet governance.[1]It is one of the defining moments for the status of internet governance and cyber territoriality. Who has a right over the internet? Should states law be allowed to determine behaviours online? Who is to exercise juridical power in case of infractions? These questions have been addressed at different for a with the odds favouring states for obvious reasons; part of which include the fact that infrastructure for the transmission and distribution of internet access are domiciled in states and these provide opportunities for governments to wield their power against Internet Service Providers who might want to exercise independent agencies. Countries in the Horn of Africa are text-book cases of government seeking absolute censorship of citizens’ communication thereby infringing upon the rights of freedom of expression. This practice of leadership section discusses social media gagging and participatory democracy in the Horn of Africa.   [1]Jack Goldsmith  and Tim Wu, Who controls the Internet?: Illusions of a Borderless World(New York: Oxford University Press, 2008), 3-6.

scholarly journals Kreativitas Generasi Pesona Indonesia (Genpi) Yogyakarta dalam Mempromosikan Destinasi Digital, Studi Kasus Pasar Ngingrong Gunungkidul

2020 ◽  
Vol 3 (2) ◽  
pp. 98
Author(s):  
Budiman Mahmud Musthofa
Keyword(s):  
Social Media ◽  
Qualitative Method ◽  
Local Communities ◽  
Tourism Destination ◽  
Digital Platform ◽  
Content Retrieval ◽  
The Republic ◽  
Positive Impacts

Abstract Generasi Pesona Indonesia (GenPI) is a community that was inaugurated by the Ministry of Tourism of the Republic of Indonesia in 2016 as an effort in the promotion and development of Indonesian tourism through a digital platform. GenPI is spread in various regions in Indonesia, one of which is in Jogjakarta. This study aims to find out the creativity of the GenPI Yogyakarta in promoting tourism destination, especially the Digital Destinations of “Pasar Ngingrong”, Gunungkidul, Yogyakarta. The method used in this study is a qualitative method with a case study. The results showed that creativity GenPI Jogja in promoting the Digital Destinations of “Pasar Ngingrong” was carried out using social media through the four stages of the promotion, which starts from the process of determining the content, content retrieval, content editing and uploading to social media. GenPI's promotional creativity has succeeded in increasing the number of tourists, helping to advance the digital destination of “Pasar Ngingrong” and providing various positive impacts for digital destination management, Government, and local communities. Keywords: GenPI, Promotion, Digital Destinations, Pasar Ngingrong

From Communication to Conversation

2014 ◽  
Vol 4 (4) ◽  
pp. 52-64
Author(s):  
K Sai Prasad ◽  
Sita Mishra
Keyword(s):  
Social Media ◽  
Customer Loyalty ◽  
Service Providers ◽  
Communication Strategies ◽  
High Growth ◽  
Customer Experience ◽  
Future Research ◽  
Telecom Service

How have cutthroat competition and high growth compelled telecom service providers to innovatively use social media to outperform competitors, improve customer communication and maintain loyalty? Why have service providers made huge investments in social media for their CRM strategy? This case study analyses how Tata DoCoMo used social media to positively influence customer experience. The case study will help in understanding the role of social media in customer communication strategies and its impact on customer loyalty, and open up scope for future research.

Developing a New Revenue Business Model in Social Network

2015 ◽  
pp. 2126-2150
Author(s):  
Te Fu Chen
Keyword(s):  
Social Networks ◽  
Social Media ◽  
Social Networking ◽  
Business Model ◽  
Business Models ◽  
Service Providers ◽  
Social Networking Service ◽  
New Business ◽  
New Business Models

This chapter focuses on a new business model in social networking, uses platform strategy to discuss possible business models, evaluates the optimal model for partnering with social networking service providers. This research develops a new revenue business model in social networking with a case study and discusses its potential monetization business model. The chapter reviews five business models including: 1) social media startups; 2) challenges social networks face: must monetize or die; 3) a case study of the new effective social business model – Facebook; 4) monetization: Facebook revenue and business model; and 5) a discussion of monetizing social networks: the four dominant business models and how you should implement them in the future. Through a comprehensive review, the chapter proposes a social media monetization model as the reference for firms to implement new business models of social networking.

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