scholarly journals Incrementally Building Community and User Engagement in the UC San Diego Library

2018 ◽  
pp. 834-856
Author(s):  
Kymberly Goodson
Keyword(s):  
San Diego ◽  
First Year ◽  
Library Services ◽  
User Engagement ◽  
Learning Spaces ◽  
Strategic Objectives ◽  
Library Users ◽  
Culture Of Assessment ◽  
Building Community ◽  
The University

The University of California, San Diego (UCSD) Library's inaugural Learning Spaces (LSP) Program was formally established on July 1, 2013 through a library-wide reorganization process spanning 2012-2014. As a new program whose offerings remained in development, 2013-2014 presented the opportunity organizationally to initiate new library services and amenities and to adopt a new path based on the program's initial strategic objectives. This chapter details several of the ways in which the program began during its first year to accomplish its goals of engaging library users, building a sense of community and patron ownership within the library's learning spaces, establishing a culture of assessment among program staff, and developing library spaces where students feel welcomed and supported in their academic life. Activities detailed in the chapter are provided as examples for other libraries working toward similar outcomes. Additionally, a limited literature review of library engagement and community building in libraries is presented, along with research support for many of the Learning Spaces Program's new initiatives.

scholarly journals Incrementally Building Community and User Engagement in the UC San Diego Library

2015 ◽  
pp. 246-268 ◽  
Author(s):  
Kymberly Goodson
Keyword(s):  
San Diego ◽  
First Year ◽  
Library Services ◽  
User Engagement ◽  
Learning Spaces ◽  
Strategic Objectives ◽  
Library Users ◽  
Culture Of Assessment ◽  
Building Community ◽  
The University

The University of California, San Diego (UCSD) Library's inaugural Learning Spaces (LSP) Program was formally established on July 1, 2013 through a library-wide reorganization process spanning 2012-2014. As a new program whose offerings remained in development, 2013-2014 presented the opportunity organizationally to initiate new library services and amenities and to adopt a new path based on the program's initial strategic objectives. This chapter details several of the ways in which the program began during its first year to accomplish its goals of engaging library users, building a sense of community and patron ownership within the library's learning spaces, establishing a culture of assessment among program staff, and developing library spaces where students feel welcomed and supported in their academic life. Activities detailed in the chapter are provided as examples for other libraries working toward similar outcomes. Additionally, a limited literature review of library engagement and community building in libraries is presented, along with research support for many of the Learning Spaces Program's new initiatives.

The Contribution of Effective Library and Information Services to Academic Achievements at Some Selected Universities in Ghana

Libri ◽  
2016 ◽  
Vol 66 (4) ◽  
Author(s):  
Mac-Anthony Cobblah ◽  
Thomas van der Walt
Keyword(s):  
Quantitative Research ◽  
Academic Work ◽  
Information Services ◽  
Library Services ◽  
University Libraries ◽  
Doctoral Study ◽  
Academic Achievements ◽  
Library Users ◽  
Training Programmes ◽  
The University

AbstractThis paper, which is largely based on the findings of my doctoral study, investigated the contribution of effective library and information services to academic achievements at universities in Ghana. The main objective of this study was to assess and explore the effectiveness of library and information services and establish its contribution to efficient academic work. The researchers adopted a mixed methods approach in which both qualitative and quantitative research approaches are used in a single study. This study used a survey research design because of the large and wide-spread population involved. The results of the study established that there is a correlation between effective library and information services and academic achievements at the universities in Ghana. The study also establish that library users were generally satisfied with the services provided by the university libraries and the provision of study space, book lending and Internet services turn out to be the most effective and highly patronized services. The findings on the challenges facing the delivery of effective library and information services clearly indicate that inadequate staff training programmes were affecting the ability of library staff to deliver effective library services. Finally, this paper has made recommendations on how to improve upon the effectiveness of library and information services to enhance academic work at universities in Ghana.

scholarly journals Northumbria University: impact on improving students' confidence and competence in information and IT skills

2009 ◽  
Vol 29 (91) ◽  
Author(s):  
Anne Middleton
Keyword(s):  
Complex Interaction ◽  
Satisfaction Survey ◽  
Library Services ◽  
Performance Indices ◽  
University Library ◽  
Library Users ◽  
And Performance ◽  
The University ◽  
It Skills

The University Library and Learning Service (ULLS) already measure their performance by the usual parameters - recording various usage and performance indices, including a user satisfaction survey. By endeavouring to measure 'impact' however, this project offered ULLS a different opportunity - to gain a deeper understanding of the complex interaction between library users and library services and resources.

If You Build It Will They Come?

2018 ◽  
pp. 433-452
Author(s):  
Cinthya Ippoliti
Keyword(s):  
Library Services ◽  
Learning Needs ◽  
Research Experience ◽  
Learning Spaces ◽  
Building Relationships ◽  
University Of Maryland ◽  
Learning Commons ◽  
New Learning ◽  
The Commons ◽  
The University

The notion of the learning commons has become the benchmark for service delivery in academic libraries. Current best practices inform the broadening of library services by building relationships with campus academic support units to create a synergistic combination that redefines the research experience of our students by meeting them where they are. This concept expands the boundaries of the traditional library and calls for a reconfiguration of spaces, resources and services focused on supporting the learning needs of the community. The commons becomes a catalyst for new learning and interaction opportunities for students. This chapter will detail the process the University of Maryland underwent to establish this culture of inclusion and innovation in the Terrapin Learning Commons (TLC) which began as an empty new floor of the McKeldin Library (the undergraduate library) in 2010 and has since expanded to become a hub of activity surrounding learning spaces, programming, and a host of cutting edge technological services and resources.

If You Build It Will They Come?

2015 ◽  
pp. 322-341
Author(s):  
Cinthya Ippoliti
Keyword(s):  
Library Services ◽  
Learning Needs ◽  
Research Experience ◽  
Learning Spaces ◽  
Building Relationships ◽  
University Of Maryland ◽  
Learning Commons ◽  
New Learning ◽  
The Commons ◽  
The University

The notion of the learning commons has become the benchmark for service delivery in academic libraries. Current best practices inform the broadening of library services by building relationships with campus academic support units to create a synergistic combination that redefines the research experience of our students by meeting them where they are. This concept expands the boundaries of the traditional library and calls for a reconfiguration of spaces, resources and services focused on supporting the learning needs of the community. The commons becomes a catalyst for new learning and interaction opportunities for students. This chapter will detail the process the University of Maryland underwent to establish this culture of inclusion and innovation in the Terrapin Learning Commons (TLC) which began as an empty new floor of the McKeldin Library (the undergraduate library) in 2010 and has since expanded to become a hub of activity surrounding learning spaces, programming, and a host of cutting edge technological services and resources.

scholarly journals Factores que motivan el uso de la biblioteca universitaria

2017 ◽  
Vol 7 (14) ◽  
Author(s):  
José Segoviano Hernández ◽  
Miguel Ángel Palomo González
Keyword(s):  
Academic Library ◽  
The Other ◽  
Library Services ◽  
University Libraries ◽  
Research Project ◽  
University Library ◽  
Library Users ◽  
Library Use ◽  
Use Studies ◽  
The University

Abstract: This paper presents the results of a documentary search about factors that motivate the use of university library. Literature about these factors was not found, either not standards or indicators used to measure those factors’ impact. On the other side, evidence was found about the decrease in library attendance, reported by the university libraries themselves; however, no evidence about the causes of this phenomenon was found. In sucha context, this article presents a research project that will be applied in 3 universities at Northeast Mexico, in which a methodology to identify and analyze motivation in students to use the university library is proposed.Keywords: academic library, library use studies, library users, motivation, library services, user satisfactionResumen: En este trabajo se presentan los resultados de la revisión documental sobre el tema de los factores que motivan el uso de la biblioteca universitaria. No se encontró literatura sobre estos factores y tampoco se encontraron normas o indicadores de referencia que permitan medir su impacto. Por otro lado, se encontró evidencia de un descenso en la asistencia reportada por las bibliotecas de las instituciones de educación superior, pero no se encontró evidencia de sus causas. Ante este escenario, en el presente artículo se plantea unproyecto de investigación que se aplicará en 3 universidades del noreste de México, en el cual se propone una metodología para identificar y analizar los factores que motivan, a sus estudiantes para utilizar la biblioteca universitaria.Palabras clave: biblioteca universitaria, estudios de uso de biblioteca, usuarios de biblioteca, motivación, servicios bibliotecarios, satisfacción de usuarios.

scholarly journals Social media as a tool for developing learning spaces of city universities around the world

2021 ◽  
Vol 98 ◽  
pp. 05014
Author(s):  
Elena Petryaeva ◽  
Daria Milyaeva ◽  
Deirdre Wynter ◽  
Natalia Ageeva
Keyword(s):  
New York ◽  
Social Media ◽  
Teaching And Learning ◽  
Evidence Base ◽  
High Potential ◽  
User Engagement ◽  
Learning Spaces ◽  
The World ◽  
The University ◽  
The City

In the context of the digital transformation of education, this study focuses on the analysis of social media as an efficient tool for developing learning spaces of universities. The goal of this study is to explore the use of Instagram by city universities, highlight the existing trends, and determine best practices and high-potential directions of online development for universities. The evidence base of this study included the Instagram accounts of six city universities of the world, specifically: the Moscow City University, the Dublin City University, the University of Taipei, the City, University of London, the City University of New York, and the City University of Hong Kong. The research was conducted using the method of content analysis with the use of Google Data Studio services. The analysis uncovered the following topic-based groups of content featured in the Instagram accounts of city universities: Personalities, University, Applicants, Learning and career, Science and technologies, City, Society and politics, Art, and Atmosphere. Subsequently, four high-potential directions of online development were identified for universities: first, more active user engagement and support; second, development of new forms of teaching and learning activities; third, popularisation of research; fourth, branding the university as a partner of the city. The novel contribution of this paper consists in engaging modern analytical tools to visualize a university profile from its published online content. The findings can be used by universities as recommendations on developing and adjusting their content strategies to adapt to the ever-changing realities and ensure effective online promotion and realization of their teaching potential.

Institutional Literacy and Libraries: Addressing Library Anxiety with a Personal Librarian Program

2021 ◽  
Vol 15 (2) ◽  
pp. 1-19
Author(s):  
Brad Doerksen
Keyword(s):  
Information Literacy ◽  
Literacy Practices ◽  
Library Services ◽  
Host Institution ◽  
Library Anxiety ◽  
Library Users ◽  
Low Levels ◽  
The University ◽  
Ways Of Being

This article considers institutional literacy as a lens through which to consider causes of library anxiety and the development of library programs. Institutional literacy is the ability to read and engage with the ways of being and doing that are -- often invisibly -- embedded into institutions of all kinds. This article posits that the ability of library users to confidently engage with library services is in part predicated on the level of institutional literacy these users have, both in the institution of the library itself and any larger host institution – such as a university. A setting such as a university requires a range of literacies, and those developing programs and services in such settings should not assume new and potential library users already have developed these literacies. While librarians are accustomed to considering information literacy as their contribution to this matrix, unfamiliar institutional literacy practices can present obstacles to new library users becoming information literate. A comparison of research on the effects of a lack of institutional literacy and research into library anxiety demonstrates parallels that suggest that low levels of institutional literacy are a contributing factor to library anxiety, creating one of the aforementioned obstacles. Acting as institutional literacy mediators is one way library workers can respond to this challenge. The article concludes with a description of how the theoretical lens thus developed was used to inform the development of a personal librarian program at the University of Regina, in part by positioning librarians as institutional literacy mediators.

Social Networking in Libraries

2013 ◽  
pp. 112-130
Author(s):  
Rupak Chakravarty ◽  
Anu Kiran
Keyword(s):  
Social Networking ◽  
Virtual Environment ◽  
Social Networking Sites ◽  
Teaching And Learning ◽  
Professional Relationships ◽  
Library Services ◽  
Library Users ◽  
The University ◽  
Library Profession ◽  
The Web

Social networking seems to be the way 21st century libraries provide services. Library services are changing with the change in the nature of library users; social networking plays a major role in serving the users. Social networking is the grouping of individuals into specific groups of people with shared interests, communities. The prominence of social networking Websites has reached a peak in the last few years. This chapter examines libraries and their importance in embracing the Web 2.0 phenomenon of social networking. This chapter examines the importance of using social networking sites like Facebook, Twitter, and Youtube to enable libraries to engage with students in the virtual environment for the promotion of the library, library events and services, teaching and learning, and humanizing the concept of the library and librarians. This chapter also examines the importance that social networking sites have with improving professional relationships within the library profession and across the university, resulting in an increase of information sharing that ensures libraries are on the forefront of changes in demands and needs of their students. If libraries fail to adopt this technology, they are in danger of finding themselves extinct.

scholarly journals Leveraging Escape Room Popularity to Provide First-Year Students with an Introduction to Engineering Information

2018 ◽  
Author(s):  
Benjamin Walsh ◽  
Michelle Spence
Keyword(s):  
Computer Science ◽  
Engineering Students ◽  
First Year ◽  
Library Services ◽  
Science And Engineering ◽  
Research Skills ◽  
First Year Students ◽  
University Of Toronto ◽  
Engineering Information ◽  
The University

Incoming first-year engineering students at the University of Toronto often have difficulty navigating the library and its resources. Orientation activities at the Engineering & Computer Science Library are designed to introduce students to the library in an informal and entertaining way. In 2017, as a result of dropping interest in previous years' orientation activities, librarians at the Engineering & Computer Science Library collaborated with instructors and staff in the Faculty of Applied Science and Engineering to develop an orientation activity grounded in curriculum and based on the popular escape room game. Core library services and engineering resources were used to build a challenging program that introduced students to basic, but essential, research skills. Voluntary student participation in the game exceeded previous years' participation and all expectations of the game designers.

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