Online Mediation in E-Commerce Matters

2019 ◽  
pp. 295-304
Author(s):  
Ángela Coello Pulido
Keyword(s):  
Information And Communications Technology ◽  
Communications Technology ◽  
Online Relationships ◽  
Business World ◽  
Advantages And Disadvantages ◽  
Points Of View ◽  
World Information ◽  
Online Mediation

Conflict is not an exceptional fact in a human being's life but an ordinary phenomenon in relationships between parties who have different points of view and different positions. Moreover, e-commerce has increased its importance in the last years because of its usefulness in the business world. Information and communications technology is an unquestionable reality, and because of that, online relationships should be developed in an agile, certain, and peaceful way. To that effect, it must be emphasized that an amicable settlement instead of going to court could be appropriate in this field. Therefore, mediation is a useful instrument in order to fulfill that task because even through the intervention of a mediator, the solution arises from the decision of the parties. The aim of this chapter is to describe why online mediation is an appropriate instrument for conflict solving in the e-commerce field and what are some of the advantages and disadvantages of this ODR not only for citizens but also for organizations.

Online Mediation in E-Commerce Matters

2018 ◽  
pp. 2825-2832
Author(s):  
Ángela Coello Pulido
Keyword(s):  
Information And Communications Technology ◽  
Communications Technology ◽  
Online Relationships ◽  
Business World ◽  
Advantages And Disadvantages ◽  
Points Of View ◽  
World Information ◽  
Online Mediation

Conflict is not an exceptional fact in human being's life but an ordinary phenomenon in relationships between parties who have different points of view and different positions. Moreover, e-commerce has increased its importance in the last years because of its usefulness in business world. Information and Communications Technology is an unquestionable reality and, because of that, online relationships should be developed in an agile, certain and peaceful way. To that effect, it must be emphasized that an amicable settlement instead of going to court could be appropriate in this field. Therefore, mediation is an useful instrument in order to fulfill that task, because even though the intervention of a mediator, the solution arises from the decision of the parties. The aim of this chapter is to describe why online mediation is an appropriate instrument for conflict solving in e-commerce field and what are some of the advantages and disadvantages of this ODR not only for citizens but also for organizations.

General Requirements for Digital Government

2011 ◽  
pp. 98-110 ◽  
Author(s):  
Nicolae Costake
Keyword(s):  
Economic Development ◽  
Present Article ◽  
Information And Communications Technology ◽  
Economic Systems ◽  
Communications Technology ◽  
Digital Government ◽  
Socio Economic Development ◽  
Modern Information ◽  
Points Of View

“Digital government” (DG), “online government,” “e-government (eGvt),” and “e-governance (eG)” are widely used terms. They suggest the use of modern information and communications technology (ICT) in the governance of socio-economic systems (SES). It is widely accepted that the goal consists in increasing the performance of the governance. This can be considered in the sense of improving the services provided to citizens and organizations and also of improving the socio-economic development. There are still various points of view concerning the scope and strategy. The purpose of the present article, based on existing results and trends, is to propose a set of general requirements for the informatized governance of socio-economic systems.

scholarly journals Internal Factors within Entrepreneurs that Influence the Acceptance and Use of Social Commerce among SMEs in Malaysia

2016 ◽  
Vol 11 (1) ◽  
pp. 35 ◽  
Author(s):  
Azilahwati Binti Adam ◽  
Jessnor Elmy Binti Mat Jizat ◽  
Mohd Asri Bin Mohd Nor
Keyword(s):  
Social Media ◽  
Self Efficacy ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
Social Commerce ◽  
Internal Factors ◽  
Business World ◽  
Business Innovation ◽  
Technological Advances ◽  
New Business

<p>Current technological advances, particularly in information and communications technology (ICT) and social media have sparked a phenomenon in the business world. The existence of social commerce (s-commerce), which is a combination of e-commerce and social media, has opened up greater opportunities for SMEs in Malaysia. The use of s-commerce as a medium for marketing and buying and selling is capable of helping SMEs to increase the sales and profitability of their businesses. However, according to studies conducted by SME Corp Malaysia, the usage of e-commerce and social media is still low. Attitude and self-efficacy are variables that are often used in studies related to entrepreneurs and their intention to accept a new business innovation or technology. Therefore, this study was undertaken to identify the internal factors within entrepreneurs, namely attitude and self-efficacy, which influence the acceptance and use of s-commerce among SMEs in Malaysia.</p><p> </p>

General Requirements for Digital Government

2011 ◽  
pp. 859-868 ◽  
Author(s):  
N. Costake
Keyword(s):  
Economic Development ◽  
Present Article ◽  
Information And Communications Technology ◽  
Economic Systems ◽  
Communications Technology ◽  
Digital Government ◽  
Socio Economic Development ◽  
Modern Information ◽  
Points Of View

“Digital government” (DG), “online government,” “e-government (eGvt),” and “e-governance (eG)” are widely used terms. They suggest the use of modern information and communications technology (ICT) in the governance of socio-economic systems (SES). It is widely accepted that the goal consists in increasing the performance of the governance. This can be considered in the sense of improving the services provided to citizens and organizations and also of improving the socio-economic development. There are still various points of view concerning the scope and strategy. The purpose of the present article, based on existing results and trends, is to propose a set of general requirements for the informatized governance of socio-economic systems.

Shifting the Classical Paradigm

2017 ◽  
Vol 26 (1) ◽  
pp. 2-13
Author(s):  
Ilghiz M. Sinagatullin
Keyword(s):  
Information Technology ◽  
Internet Addiction ◽  
Digital Technology ◽  
Information Environment ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
Advantages And Disadvantages ◽  
Modern Information ◽  
Rapid Shift

The article seeks to substantiate that contemporary epoch witnesses a rapid shift from the classical to information paradigm owing to an unprecedented impact of information technology on the sphere of education. The author examines the advantages and disadvantages of digital technology, focuses on the issues of Internet addiction, and concentrates on the necessity of developing school graduates’ information competence within a well-built information environment. Finally, he provides a range of recommendations that are worth taking into consideration as the super-modern information and communications technology continue gaining young people's minds.

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