scholarly journals Internal Factors within Entrepreneurs that Influence the Acceptance and Use of Social Commerce among SMEs in Malaysia

2016 ◽  
Vol 11 (1) ◽  
pp. 35 ◽  
Author(s):  
Azilahwati Binti Adam ◽  
Jessnor Elmy Binti Mat Jizat ◽  
Mohd Asri Bin Mohd Nor
Keyword(s):  
Social Media ◽  
Self Efficacy ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
Social Commerce ◽  
Internal Factors ◽  
Business World ◽  
Business Innovation ◽  
Technological Advances ◽  
New Business

<p>Current technological advances, particularly in information and communications technology (ICT) and social media have sparked a phenomenon in the business world. The existence of social commerce (s-commerce), which is a combination of e-commerce and social media, has opened up greater opportunities for SMEs in Malaysia. The use of s-commerce as a medium for marketing and buying and selling is capable of helping SMEs to increase the sales and profitability of their businesses. However, according to studies conducted by SME Corp Malaysia, the usage of e-commerce and social media is still low. Attitude and self-efficacy are variables that are often used in studies related to entrepreneurs and their intention to accept a new business innovation or technology. Therefore, this study was undertaken to identify the internal factors within entrepreneurs, namely attitude and self-efficacy, which influence the acceptance and use of s-commerce among SMEs in Malaysia.</p><p> </p>

scholarly journals THE DEVELOPMENT OF A CONCEPTUAL FRAMEWORK FOR MOBILE SOCIAL COMMERCE AND PURCHASING DECISIONS: A SYSTEMATIC LITERATURE REVIEW FROM 2010 – 2020

2021 ◽  
Vol 18 (2) ◽  
pp. 115-132
Author(s):  
Shirley Law Kheen ◽  
◽  
Mohd Nazri Mohd Noor ◽  
Keyword(s):  
Social Media ◽  
Online Community ◽  
Risk Tolerance ◽  
Consumer Involvement ◽  
User Engagement ◽  
Social Commerce ◽  
Purchasing Decisions ◽  
Positive Attitudes ◽  
Technology Advancement ◽  
New Business

This paper aims to develop a framework for mobile social commerce purchase decisions based on the existing literature. Social media and mobile technology advancement has shifted the way contemporary selling is conducted online. This new business model has revolutionised the relationship between consumers and businesses. Mobile social commerce integrates the features of social media, which enables the interactions between users during their mobile shopping experience. Users’ creativities provide innovative solutions in user generated content (UGC) that not only solves their own problems, but also provides possible improvements to products and services. Even so, the authenticity of UGC and the possibility of fabrication remains a challenge that needs to be resolved. Previous studies have shown that user engagement in UGC has a significant effect on enhancing the efficiency of social interaction between businesses and consumers. The corresponding purchasing decisions depend on the degree of consumer involvement in UGC. Based on a review of the literature from 2010 – 2020, the positive attitudes towards online community knowledge sharing will positively influence consumers’ purchasing decisions. A favourable review about the products or services that generate strong positive attitudes is more likely to be considered by consumers. Thus, their purchasing decisions are determined by their commitment to an attitude. The risk perception of consumers differs from various dimensions and capacities. The risk tolerance of each purchasing goal will have an effect on their purchasing decisions. The framework proposed in this study can be further tested in the context of Malaysian consumers.

scholarly journals PENGARUH KEMAJUAN TEKNOLOGI TERHADAP VOLUME PEJUALAN RITEL DI KOTA MOJOKERTO

OPTIMA ◽  
2019 ◽  
Vol 3 (1) ◽  
Author(s):  
Rachmad Sholeh ◽  
Khasbulloh Huda
Keyword(s):  
Information Technology ◽  
Social Media ◽  
Technological Progress ◽  
Digital Marketing ◽  
The Internet ◽  
Sales Volume ◽  
Business World ◽  
Technological Advances ◽  
The Right ◽  
A Company

The development of the business world today is increasingly diverse and competitive, the pace of development is very difficult to predict, so having the right strategy is the key for a company to continue to compete and survive. Along with technological advancements and the development of communication suggestions, the company is utilizing these technological advances as a marketing strategy tool to promote its products. Given the growth of buying and selling transactions in the network or online in Indonesia at this time is very rapid, with this being used by companies to market and promote via the internet. This study aims to determine the effect of the implementation of technological progress on retail sales volumes. The development of information technology that is growing very rapidly now influences the community in supporting various business activities both large and small so that it can be known globally. The most obvious impact is that besides being known, it can also increase sales volume. Digital Marketing is one of the very large marketing media that has an influence. Using digital marketing in this case is social media and E-commerce. The most widely used social media is Facebook, Twitter and Instagram. The subjects in this study were retail owners, managers, and employees who were selected by purpose sampling.

Online Mediation in E-Commerce Matters

2019 ◽  
pp. 295-304
Author(s):  
Ángela Coello Pulido
Keyword(s):  
Information And Communications Technology ◽  
Communications Technology ◽  
Online Relationships ◽  
Business World ◽  
Advantages And Disadvantages ◽  
Points Of View ◽  
World Information ◽  
Online Mediation

Conflict is not an exceptional fact in a human being's life but an ordinary phenomenon in relationships between parties who have different points of view and different positions. Moreover, e-commerce has increased its importance in the last years because of its usefulness in the business world. Information and communications technology is an unquestionable reality, and because of that, online relationships should be developed in an agile, certain, and peaceful way. To that effect, it must be emphasized that an amicable settlement instead of going to court could be appropriate in this field. Therefore, mediation is a useful instrument in order to fulfill that task because even through the intervention of a mediator, the solution arises from the decision of the parties. The aim of this chapter is to describe why online mediation is an appropriate instrument for conflict solving in the e-commerce field and what are some of the advantages and disadvantages of this ODR not only for citizens but also for organizations.

Regulating the social media for global relationships

2018 ◽  
Vol 4 (10) ◽  
pp. 426-433
Author(s):  
Tolulope Kayode-Adedeji
Keyword(s):  
Social Media ◽  
Western Culture ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
Global Level ◽  
Way Of Life ◽  
Western Power ◽  
The Social ◽  
Global Platform ◽  
Social Media Network

The emergence of information and communications technology has opened a global platform for communication, causing lots of changes especially redefining the identity of many nations across borders. The presence of western power is becoming prominent while values and general way of life are being globally defined by the western culture. There is proof that the social media in this age are driving these changes faster than imagined. Consequently, the social media poses lots of challenges on a global level because of the differences that exist especially among the cultures. There is therefore a pressing need for some forms on the social media to protect the identity of nations, ensure security across borders and prevent nation-to-nation harassment and discrimination. This paper therefore using the Blake’s prototype proposes ways to ensure social media regulations and also identifies the possible challenges that could be faced in regulating social media network. Keywords: Social media, global relationship, prototype, information and communications technology, Internet.

Utilizing Adaptive and Intelligent Systems for Collaborative Online Learning

2016 ◽  
pp. 165-186
Author(s):  
Matin Saad Abdullah ◽  
Al-Sakib Khan Pathan
Keyword(s):  
Social Media ◽  
Intelligent Systems ◽  
Native Speakers ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
Arabic Speakers ◽  
Native Arabic Speakers ◽  
Technical Details ◽  
Level Of Understanding ◽  
Intelligent Model

The purpose of this chapter is to present an Adaptive and Intelligent model for online Qur'anic Arabic learning. The goal of this model is to make the learning process easier by extracting frequently used words and collocation in Qur'an with different contextual connotations and then applying a periodic reminding system via online. The target is to make occasional learning easier for the subscribers. The work focuses on non-native speakers of Arabic among the Muslims because it is an obligation for them to memorize and recite a part of the Qur'an during the five daily prayers. While for native Arabic speakers, it is relatively easy to understand, this approach of ours aims at achieving a level of understanding of the recited Arabic words even for the non-native users. The power of Social Media, thus Information and Communications Technology (ICT) has been effectively used in this domain. A part of this project has already been implemented. Alongside the description of our base learning model, we also present the technical details and obtained results from our implemented prototype.

scholarly journals The Role and Trend of Information and Communications Technology Towards a Pervasive Healthcare System

2020 ◽  
Vol 12 (3) ◽  
pp. 59-73
Author(s):  
Oluwadara J. Odeyinka ◽  
Opeyemi A. Ajibola ◽  
Michael C. Ndinechi
Keyword(s):  
Healthcare System ◽  
Medical Personnel ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
Future Directions ◽  
Pervasive Healthcare ◽  
Support Mechanism ◽  
Technological Advances ◽  
Engineering And Technology ◽  
Epidemic Diseases

Technological innovations have played a significant role in the modern healthcare system. However, with increasing rate of human population relative to the available medical personnel and facilities, a sudden outbreak of epidemic diseases and its resultant spread into a pandemic may pose a risk to the wellbeing of human populace. Thus, state-of-the-art innovations in communication engineering and technology is able to provide a support mechanism to healthcare domain. This paper analyzed pillars and paradigms in information and communications technology (ICT) deployable in the healthcare domain and estimates a compliance index based on the subset in which the ICT pillars and paradigms are decomposed. The analysis revealed that technological advances in the areas of robotics and internet of things (IoT) paradigm presented a potential support mechanism for healthcare domain. Finally, the paper concluded with insight into the implementation of these technologies and other supporting pillars and paradigms towards a pervasive healthcare system, enlisted recommendations, and future directions.

scholarly journals Making for humanity

2018 ◽  
Vol 7 (2) ◽  
pp. 32-45
Author(s):  
Bruno Asdourian ◽  
Jimena Lazarte
Keyword(s):  
Problem Solving ◽  
Structured Interview ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
Online Questionnaire ◽  
Humanitarian Organizations ◽  
Distributed Problem Solving ◽  
New Business ◽  
Maker Culture ◽  
Research Gap

There is a growing interest in makerspaces (collaborative workspaces for information and communications technology-powered design and production), maker events and maker culture as drivers of participative creation. Further, maker communities have a lot to offer as channels of fast, affordable and adaptable solutions. In need of a new business model and technological tools, some humanitarian organizations have demonstrated interest in these communities. However, no studies have empirically investigated maker’s motivations for participating in humanitarian projects. To address this research gap, a qualitative semi-structured interview (N = 3) and a quantitative online questionnaire (N = 118) were implemented. As part of this study, a model of motivations to participate in distributed problem-solving was developed. The most significant motives for maker participation in humanitarian projects were found to be interest and enjoyment followed by relatedness, symbolic affinity and competence. The findings are discussed in terms of participation and motivation theories in a context of distributed problem-solving practices.

scholarly journals Use of Social Commerce to Develop Intentions to Buy With Mediating Role of Social Support

2019 ◽  
Vol 5 (1) ◽  
pp. 63-78
Author(s):  
Lutf Ullah ◽  
Rehana Kousar ◽  
Irum Saba ◽  
Allah Bakhsh Khan
Keyword(s):  
Social Support ◽  
Social Media ◽  
Web 2.0 ◽  
Social Networking ◽  
Social Networking Sites ◽  
Structural Model ◽  
Future Research ◽  
Social Commerce ◽  
Mediating Role ◽  
New Business

Web 2.0 technology and social media have paved a new way for the communication for individuals and for the businesses of e-commerce firms. This technology has opened the opportunities to introduce new business model which incorporates several social aspects of individuals. As Social Networking Sites are gaining more popularity, these have formed the links between internet consumers and it has become a critical way of getting knowledge for individuals. It has introduced social commerce which is joining of three concepts; e-commerce, web 2.0 and social media. E-commerce firms have started to engage their potential consumers on social media websites for the sake of contacting potential consumers and getting feedback on their products and services. Social Commerce is expanding because of its importance in information sharing. However, emotional support is also considered important factor which is comprised of informational and emotional factors that lead to trust and then ultimately, intentions to buy. This proposed structural model was assessed through collecting data from the online buyers of Pakistan through social media. It was found that in order to generate intentions to buy through social networking sites, social support is vital component that should be focused by the online businesses. This paper is concluded with research limitations and some suggestions for future research.

scholarly journals Site Management and Use of Social Media by Tourism Businesses: The Case of Quebec

2016 ◽  
Vol 5 (1) ◽  
pp. 21-34 ◽  
Author(s):  
Romain Roult ◽  
Marilyne Gaudette ◽  
Denis Auger ◽  
Jean-Marc Adjizian
Keyword(s):  
Social Media ◽  
Communication Patterns ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
Site Management ◽  
Use Patterns ◽  
The World ◽  
Tourism Enterprises ◽  
Use Of Social Media ◽  
And Training

Abstract Information and communications technology (ICT) has taken centre stage in recent decades in the world of tourism. Publicity and reservation strategies, in particular, are now developed through ICT. The rise of virtual, tourist communities has messed up ways to assess tourism products. This complete renewal of ways to interact with the customer requires tourism businesses to adapt to these new communication patterns. It is with regard to this issue that this study is based. A survey of 2 393 Quebec tourism enterprises made it was possible to identify websites and use patterns of these organizations and social media. The results show that most companies are aware of the importance of ICT for the development of their activities, but some financial, human, geographical and training aspects slow down the process.

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