Facilitating Consumers' Adoption of E-Government in South Africa

2019 ◽  
pp. 243-265
Author(s):  
Richard Shambare
Keyword(s):  
South Africa ◽  
South African ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Supply Side ◽  
Information Communication ◽  
Review Of The Literature ◽  
Government Programs ◽  
Governance Systems ◽  
The Government

This chapter examines the diffusion and adoption of electronic governance systems (e-government) in South Africa. The purpose of the chapter is to determine how the supply side in South Africa has facilitated consumers' adoption of e-government. To achieve this objective, an extensive review of the literature encapsulating e-government, South African public services, information communication technologies (ICTs), and commerce was conducted. Findings revealed interesting results. First among many was that e-government is viewed by the government as a panacea to a plethora of socio-economic problems facing the country. It was further revealed that e-government initiatives at the municipality level are quite instrumental in driving the e-government agenda in South Africa. Of note, municipalities have rolled out various e-government programs. As a result, the country's overall e-government rankings were observed to have significantly improved in the recent past. The chapter concludes by highlighting several opportunities through which e-government could be further strengthened.

Consumer Adoption of E-Government in South Africa

2020 ◽  
pp. 2082-2110
Author(s):  
Richard Shambare
Keyword(s):  
South Africa ◽  
Public Sector ◽  
South African ◽  
Public Services ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Extensive Review ◽  
Information Communication ◽  
Review Of The Literature ◽  
Governance Systems

This chapter examines South African consumers' patterns of adoption of electronic governance systems. Three elements related to e-government adoption are examined. Firstly, the development of e-government in South Africa is explored. Secondly, the chapter investigates the barriers constraining the public's utilisation of e-gov. Thirdly, suggestions on how e-government initiatives could be better aligned to the Principles of Batho Pele, or people-centred governance, are proffered. To achieve the first objective, an extensive review of the literature encapsulating e-government, South African public services, information communication technologies and commerce is conducted. To achieve the second objective, a survey of 349 consumers from two South African provinces was conducted to explore barriers associated with e-gov adoption. Findings show that although the Batho Pele Principles are pronounced in public sector organisations' missions, their implementation within e-gov still remains a challenge. A plethora of challenges were observed to retard e-government adoption.

Consumer Adoption of E-Government in South Africa

2016 ◽  
pp. 190-217 ◽  
Author(s):  
Richard Shambare
Keyword(s):  
South Africa ◽  
Public Sector ◽  
South African ◽  
Public Services ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Extensive Review ◽  
Information Communication ◽  
Review Of The Literature ◽  
Governance Systems

This chapter examines South African consumers' patterns of adoption of electronic governance systems. Three elements related to e-government adoption are examined. Firstly, the development of e-government in South Africa is explored. Secondly, the chapter investigates the barriers constraining the public's utilisation of e-gov. Thirdly, suggestions on how e-government initiatives could be better aligned to the Principles of Batho Pele, or people-centred governance, are proffered. To achieve the first objective, an extensive review of the literature encapsulating e-government, South African public services, information communication technologies and commerce is conducted. To achieve the second objective, a survey of 349 consumers from two South African provinces was conducted to explore barriers associated with e-gov adoption. Findings show that although the Batho Pele Principles are pronounced in public sector organisations' missions, their implementation within e-gov still remains a challenge. A plethora of challenges were observed to retard e-government adoption.

Overlooking Organizational Culture

2012 ◽  
pp. 440-454
Author(s):  
David Wachira
Keyword(s):  
Developing Countries ◽  
Organizational Culture ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Organizational Changes ◽  
Government Programs ◽  
Major Factors ◽  
Successes And Failures

The growth of the information communication technologies (ICTs) has fostered the adoption of e-government across the globe. E-government offers many benefits to developing countries. However, these countries are often plagued with problems that inhibit the implementation of e-government initiatives. As a result, research in e-government has attempted to offer solutions by listing the factors that influence the success and failures of e-government initiatives. The argument is made here, however, that by failing to consider the internal complexities unique to developing countries, these factors only offer palliative solutions to problem. Furthermore, these factors overlook the role that organizational culture plays in influencing the success or failure of e-government initiatives. Following existing literature in e-government, this research will highlight some the major factors listed for e-government successes and failures in developing countries. It will also show how influential organizational culture is in understanding the organizational changes proposed by e-government programs as well as how it has been overlooked in much of the existing literature.

Rethinking Information Privacy in a “Connected” World

2017 ◽  
pp. 268-285 ◽  
Author(s):  
Ufuoma Akpojivi
Keyword(s):  
South Africa ◽  
Policy Analysis ◽  
Communication Technologies ◽  
Information Privacy ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Emerging Democracies

The emergence and usage of Information Communication Technologies (ICTs) by states, institutions and individuals has challenged and created a shift in the normative idea of privacy from rights to solitude. Consequently, this chapter sought to ascertain if emerging democracies and economies such as South Africa and Nigeria have privacy frameworks that adequately guarantee and protect the privacy of their citizens in this globalized era. Using policy analysis, this chapter argues that although the privacy provisions in South Africa are comprehensive, the privacy framework fails to address the privacy leak associated with the usage of these ICTs. Whereas, in Nigeria, it was observed that the privacy framework is inadequate as there are no specific privacy provisions, thus the assertion that Nigerians have no privacy in this globalized era of connectivity.

Overlooking Organizational Culture

2012 ◽  
pp. 1461-1475
Author(s):  
David Wachira
Keyword(s):  
Developing Countries ◽  
Organizational Culture ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Organizational Changes ◽  
Government Programs ◽  
Major Factors ◽  
Successes And Failures

The growth of the information communication technologies (ICTs) has fostered the adoption of e-government across the globe. E-government offers many benefits to developing countries. However, these countries are often plagued with problems that inhibit the implementation of e-government initiatives. As a result, research in e-government has attempted to offer solutions by listing the factors that influence the success and failures of e-government initiatives. The argument is made here, however, that by failing to consider the internal complexities unique to developing countries, these factors only offer palliative solutions to problem. Furthermore, these factors overlook the role that organizational culture plays in influencing the success or failure of e-government initiatives. Following existing literature in e-government, this research will highlight some the major factors listed for e-government successes and failures in developing countries. It will also show how influential organizational culture is in understanding the organizational changes proposed by e-government programs as well as how it has been overlooked in much of the existing literature.

scholarly journals MEDICAL AND PREVENTIVE BASICS OF THE SAFE LIFE OF CHILDREN IN THE HYPER-INFORMATION SOCIETY

2019 ◽  
Vol 20 (3) ◽  
pp. 161-165 ◽  
Author(s):  
Vladislav R. Kuchma ◽  
L. M. Sukhareva ◽  
P. I. Khramtsov
Keyword(s):  
Health And Safety ◽  
Communication Technologies ◽  
Educational Process ◽  
Information Communication Technologies ◽  
Main Task ◽  
Information Communication ◽  
Potential Risks ◽  
The Government ◽  
Concept Of Information ◽  
The Impact

The article presents research data on the impact of the use of information-communication technologies on the organism of children, including in conditions of the educational process. There were revealed peculiarities of cognitive functions in children, the perception of information from the computer screens and e-readers, and paper. There were established potential risks for the development and health of children due to the use of informational and communication technologies. There was proposed the system of hygiene of the health and safety of children in modern hyper-informational society. The main task of its implementation is to achieve the objectives of the Government of the Concept of information security of children.

New Information Communication Technologies and Social Protest in China

Asian Survey ◽  
2016 ◽  
Vol 56 (4) ◽  
pp. 731-753 ◽  
Author(s):  
Yongshun Cai ◽  
Titi Zhou
Keyword(s):  
Information Technologies ◽  
Common Knowledge ◽  
Communication Technologies ◽  
Social Protest ◽  
Information Communication Technologies ◽  
Information Communication ◽  
New Information ◽  
The Government ◽  
Knowledge Constraint

People who rely on new information technologies to orchestrate protests face a common-knowledge constraint: the information on a proposed protest they release to potential participants can also be known by the government. This article examines the conditions under which protests mobilized through new information technologies become possible in China.

scholarly journals KEBIJAKAN CENSORSHIP TIONGKOK TERHADAP PERUSAHAAN MULTINASIONAL DALAM BIDANG ICT (INFORMATION COMMUNICATION TECHNOLOGIES) (STUDI KASUS GOOGLE INC.)

2019 ◽  
Vol 3 (1) ◽  
pp. 73-89
Author(s):  
Muhammad Haikal Haikal
Keyword(s):  
Search Engine ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Screening Process ◽  
Web Based ◽  
Internet Users ◽  
The Government ◽  
Google Search ◽  
The Impact

This study focuses on the impact of censorship policy implementation with Tiongkoknese government activities against Google Inc. in Tiongkok. The Tiongkoknese government has enforced strict censorship of google which is a multinational corporation with its main product of web-based search engine that provides information and news in general and is freely accessible to Internet users, but the information must be done first through a screening process conducted by the Tiongkoknese government, if the keyword in the input in the search engine service contains a negative view of the government, then the information will be in search is blocked by the Tiongkoknese government and disappear from google search.

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