Overlooking Organizational Culture

Organizational Changes ◽

Government Programs ◽

Major Factors ◽

Successes And Failures

The growth of the information communication technologies (ICTs) has fostered the adoption of e-government across the globe. E-government offers many benefits to developing countries. However, these countries are often plagued with problems that inhibit the implementation of e-government initiatives. As a result, research in e-government has attempted to offer solutions by listing the factors that influence the success and failures of e-government initiatives. The argument is made here, however, that by failing to consider the internal complexities unique to developing countries, these factors only offer palliative solutions to problem. Furthermore, these factors overlook the role that organizational culture plays in influencing the success or failure of e-government initiatives. Following existing literature in e-government, this research will highlight some the major factors listed for e-government successes and failures in developing countries. It will also show how influential organizational culture is in understanding the organizational changes proposed by e-government programs as well as how it has been overlooked in much of the existing literature.

Exploring the Dynamics of Consumerism in Developing Nations - Advances in Marketing, Customer Relationship Management, and E-Services ◽

Facilitating Consumers' Adoption of E-Government in South Africa

10.4018/978-1-5225-7906-9.ch011 ◽

2019 ◽

pp. 243-265

Author(s):

Richard Shambare

Keyword(s):

South Africa ◽

South African ◽

Supply Side ◽

Review Of The Literature ◽

Government Programs ◽

Governance Systems ◽

The Government

This chapter examines the diffusion and adoption of electronic governance systems (e-government) in South Africa. The purpose of the chapter is to determine how the supply side in South Africa has facilitated consumers' adoption of e-government. To achieve this objective, an extensive review of the literature encapsulating e-government, South African public services, information communication technologies (ICTs), and commerce was conducted. Findings revealed interesting results. First among many was that e-government is viewed by the government as a panacea to a plethora of socio-economic problems facing the country. It was further revealed that e-government initiatives at the municipality level are quite instrumental in driving the e-government agenda in South Africa. Of note, municipalities have rolled out various e-government programs. As a result, the country's overall e-government rankings were observed to have significantly improved in the recent past. The chapter concludes by highlighting several opportunities through which e-government could be further strengthened.

Academics’ ICT Capabilities in a New Educational Paradigm in Developing Countries

Enterprise Resource Planning Models for the Education Sector ◽

10.4018/978-1-4666-2193-0.ch002 ◽

2013 ◽

pp. 18-32

Author(s):

Agnes Chigona ◽

Rabelani Dagada

Keyword(s):

Developing Countries ◽

Teaching And Learning ◽

New Technologies ◽

Tertiary Institutions ◽

Educational Paradigm ◽

Effective Use ◽

New Education

Tertiary institutions in the developing countries are investing a lot in equipping their institutions with Information Communication Technologies (ICT) for teaching and learning. However, there is still a low adoption rate in the use of the new technologies among many academics in these countries. This chapter aims at analysing the factors that impact on the academics’ effective use of ICTs for teaching and learning in the new education paradigm. Sen’s Capability Approach was used as a conceptual lens to examine the academics’ phenomena. Data was collected through in-depth interviews. The analysis of the findings has shown that individual, social, and environmental factors are preventing some academics from realising their potential capabilities from using the new technologies. It is recommended, therefore, that institutions in the developing countries should look into, and deal with accordingly, the conversion factors that are impacting on the academics’ capabilities when utilising the new technologies.

Moving Towards E-Government in a Developing Society

Electronic Government ◽

10.4018/978-1-59904-947-2.ch148 ◽

2011 ◽

pp. 1953-1969

Author(s):

Princely Ifinedo

Keyword(s):

Developing Countries ◽

Information Systems ◽

New Technology ◽

Is Research ◽

The World ◽

Sub Saharan ◽

Developing Society

The use of information communication technologies (ICT) in governance is growing rapidly in many parts of the world. Developing countries in Africa are also making efforts to harness the new technology. In this chapter, we review the problems, progress, and prospects of e-government in Nigeria, a sub-Saharan African (SSA) country. Governments in the developing countries of SSA can benefit from e-government initiatives, as do their counterparts in advanced nations, when the concept of e-governments in SSA is understood, and concerted efforts are committed towards institutionalizing it in the region. This chapter provided useful insights in this regard. We discussed the contribution of the chapter to information systems (IS) research, and we highlighted the lessons from Nigeria for comparable nations in the SSA region as they prepare for e-government.

Experiences in Collaboration in Distance Education from the Caribbean, Looking Beyond Electronic

Handbook of Research on Electronic Collaboration and Organizational Synergy ◽

10.4018/978-1-60566-106-3.ch005 ◽

2011 ◽

pp. 54-73

Author(s):

Christine Marrett

Keyword(s):

Distance Education ◽

Developing Countries ◽

Human Resource Development ◽

Tertiary Education ◽

Tertiary Level ◽

Institutional Collaboration ◽

The Caribbean

Information communication technologies (ICTs) have facilitated institutional collaboration in distance education. Based on the study, Institutional collaboration in distance education at the tertiary level in the small, developing countries of the Commonwealth Caribbean: To what extent does it enhance human resource development? (Marrett, 2006), the author examines the experiences in the Caribbean between 1982 and 2002. She explores not only the role played by ICTs, but also some of the issues that arise beyond those presented by the technology, highlighting aspects that need attention in order to ensure successful institutional collaboration in tertiary education, and makes recommendations to overcome the challenges.

Gender and ICTs in Zamibia

Encyclopedia of Gender and Information Technology ◽

10.4018/978-1-59140-815-4.ch065 ◽

2011 ◽

pp. 417-422 ◽

Cited By ~ 2

Author(s):

Kutoma Jacqueline Wakunuma

Keyword(s):

Developing Countries ◽

Gender Equality ◽

Mobile Phones ◽

Rural Areas ◽

The Internet ◽

Economic Empowerment ◽

Real Situation

This article looks at gender equality combined with social and economic empowerment within the context of information communication technologies (ICTs). It discusses rhetoric surrounding the promotion of ICTs as tools for social and economic empowerment and subsequently challenges whether such rhetoric does mirror the real situation on the ground, especially as it relates to developing countries like Zambia. The main focus is underprivileged women, especially those in rural areas, and how access, or indeed the lack of it, to ICTs like the Internet and mobile phones does actually affect their daily existence.

Information Communication Technologies in Education for Developing Countries

ICT in Education in Global Context - Lecture Notes in Educational Technology ◽

10.1007/978-981-10-0373-8_8 ◽

2016 ◽

pp. 145-170

Author(s):

Zehra Altinay ◽

Betul Yikici ◽

Gulyuz Debes ◽

Yusuf Deviren ◽

Fahriye Altinay

Keyword(s):

Developing Countries ◽

Information Communication

Moving Towards E-Government in a Developing Society

Global E-Government ◽

10.4018/978-1-59904-027-1.ch009 ◽

2007 ◽

pp. 148-166 ◽

Cited By ~ 6

Author(s):

Princely Ifinedo

Keyword(s):

Developing Countries ◽

Information Systems ◽

New Technology ◽

Is Research ◽

The World ◽

Sub Saharan ◽

Developing Society

The use of information communication technologies (ICT) in governance is growing rapidly in many parts of the world. Developing countries in Africa are also making efforts to harness the new technology. In this chapter, we review the problems, progress, and prospects of e-government in Nigeria, a sub-Saharan African (SSA) country. Governments in the developing countries of SSA can benefit from e-government initiatives, as do their counterparts in advanced nations, when the concept of e-governments in SSA is understood, and concerted efforts are committed towards institutionalizing it in the region. This chapter provided useful insights in this regard. We discussed the contribution of the chapter to information systems (IS) research, and we highlighted the lessons from Nigeria for comparable nations in the SSA region as they prepare for e-government.

Pushed to the abyss of exclusion: ICT and social exclusion in developing countries

Journal of Information Communication and Ethics in Society ◽

10.1108/14779960910955837 ◽

2009 ◽

Vol 7 (2/3) ◽

pp. 119-127 ◽

Cited By ~ 4

Author(s):

Richard I.C. Tambulasi

Keyword(s):

Developing Countries ◽

Social Exclusion ◽

Social Inclusion ◽

Conceptual Analysis ◽

Policy Makers ◽

Content Type ◽

Socially Excluded

PurposeThe purpose of this paper is to analyse the extent to which information communication technologies (ICTs) have worked as instruments of perpetuating social exclusion in developing countries.Design/methodology/approachThe paper uses theoretical and conceptual analysis method based on an extensive survey of literature. It greatly draws from the theoretical and empirical insights of social policy sub disciplines of social inclusion/exclusion and social aspects of ICTs.FindingsThe paper finds that ICTs in developing countries work to further social marginalization and exclusion. The argument is that developing countries already experience high levels of social exclusion and as a result, ICTs deepen this exclusion.Originality/valueTheoretically, the paper contributes to the development of literature on the impacts of ICTs in developing countries which are in most cases only assumed. The paper is also pivotal for policy analysis purposes as it informs policy makers on appropriate interventions that can ensure sustainable integration of the socially excluded groups in developing countries. In addition, this paper creates a research sub area for further empirical analysis.

The Emergence of Women Entrepreneurs and Communities of Practice within the Global Context

Entrepreneurship ◽

10.4018/978-1-5225-1923-2.ch089 ◽

2017 ◽

pp. 2063-2092

Author(s):

Florica Tomos ◽

Andre Clark ◽

Saraswathy Thurariaj ◽

Oana Cristina Balan ◽

David Turner

Keyword(s):

Developing Countries ◽

Communities Of Practice ◽

Women Entrepreneurs ◽

Research Field ◽

Women Entrepreneurship ◽

Global Context

This chapter aims to explore the emergence of women entrepreneurs across the Globe. Moreover, the authors analyse the existent research and knowledge about Communities of Practice (CoPs) and information communication technologies (ICTs) and raise awareness of their role in supporting women entrepreneurs. The authors attempted systematic and unsystematic literature review to investigate the emergence of women entrepreneurs across the Globe and the role of Communities of Practice. There was an unprecedented increase in women entrepreneurship. Furthermore, the barriers faced by women entrepreneurs in the developed and the developing countries are slightly different. CoPs and networking play an important role for women's learning. The chapter widens the knowledge regarding Communities of Practice and their role in helping women entrepreneurs and is an original contribution to the research field of women entrepreneurship.