A Framework for Improving Knowledge Management Using Cloud-Based Business Intelligence

2019 ◽  
pp. 322-345
Author(s):  
Wasan Shaker Awad ◽  
Dalal N. Al-Noaimi
Keyword(s):  
Decision Making ◽  
Information System ◽  
Knowledge Management ◽  
Business Intelligence ◽  
Management Information System ◽  
Research Method ◽  
Quantitative Research ◽  
Business Environment ◽  
Decision Makers ◽  
Global Changes

Business environment is becoming more complex which creates a big pressure on organizations to increase the performance and decrease the budget and time. Typical management information system failed to reach decision makers' expectations. In order to adapt to the global changes and support decision makers, organizations may implement different solutions and strategies. One of the solutions is to implement business intelligence (BI) in large organizations. The aim of this chapter is to assess the effectiveness of BI solutions and propose a solution for improving knowledge management using BI and cloud computing. A quantitative research method is used which includes survey and interviews. The results will be analyzed to evaluate the current BI solutions in order to identify the problems of knowledge management and decision-making process. Accordingly, a solution will be proposed to overcome the identified problem using cloud BI.

Management Control Instruments

2020 ◽  
pp. 111-142
Keyword(s):  
Decision Making ◽  
Information System ◽  
Knowledge Management ◽  
Business Environment ◽  
Management Control ◽  
Activity Based Costing ◽  
Work Processes ◽  
Internal Work ◽  
Management Techniques ◽  
Definition Of

The definition of the dialogue instruments is closely linked to the management of the knowledge that companies want to implement and should contribute to the proper functioning of the management control tools and to the sharing, application, and knowledge creation within the organization. In this chapter, some knowledge management techniques will be presented, which should be defined, taking also into consideration the management control systems to be implemented. In view of the constant changes in the business environment, the company must be market-oriented, and adequate information by segments will be highlighted for decision making. Being important to obtain efficiencies in the realization of internal work processes, the authors also describe some topics of the activity-based costing and activity-based management. As organizations are becoming more complex and decentralized, the information system should also adapt. In this sense, the authors describe organizational types and the adaptation of the management control instruments.

scholarly journals DEVELOPMENT OF FOOD SECURITY INFORMATION SYSTEM BASED ON BUSINESS INTELLIGENCE IN FOOD SECURITY AGENCY, MINISTRY OF AGRICULTURE, INDONESIA

2014 ◽  
Vol 8 (2) ◽  
pp. 76
Author(s):  
Manise Hendrawaty ◽  
Harisno Harisno
Keyword(s):  
Decision Making ◽  
Information System ◽  
Food Security ◽  
Real Time ◽  
Balanced Scorecard ◽  
Business Intelligence ◽  
Business Environment ◽  
Security Information ◽  
Real Time Information ◽  
Time Information

Food is the main basic need of human, because of that fulfillment of human need of food has to be fulfilled. So it can fulfill that need, then government institution, Food Security Agency (BKP) is formed so it can monitor fulfillment of food need of society. The goals of this writing are to develop food security information system that provides dashboard facility based on business intelligence, to develop food security information system that can give fast, precise and real time information about food security, to develop decision-making support system for chairman in food security institution. Data is obtained from questionnaires to 51 respondents that are chairmen in Food Security Agency. Data is analyzed with SWOT analysis method for business environment and IT balanced scorecard (IT BSC) for IS/IT environment. The result of analysis of food security information system in Food Security Agency can help chairman in decision-making by presenting information about dashboard that gives fast, precise and real time information. It can be concluded that development of information is successfully done.

scholarly journals Railway supply chain excellence through the mediator role of business intelligence: Knowledge management approach towards information system

2022 ◽  
Vol 10 (1) ◽  
pp. 125-136 ◽  
Author(s):  
Mailasan Jayakrishnan ◽  
Abdul Karim Mohamad ◽  
Mokhtar Mohd Yusof
Keyword(s):  
Decision Making ◽  
Information System ◽  
Knowledge Management ◽  
Supply Chain ◽  
Decision Support ◽  
Support System ◽  
Business Intelligence ◽  
Decision Making Process ◽  
Supply Chain Performance ◽  
Performance Diagnostics

The features of a holistic view in an organization create the data value of the Business Intelligence (BI) and Knowledge Management (KM) in viewing the big picture of organizational performance diagnostics framework. This research focuses on the specific features of railway supply chain performance in viewing the decision-making process and creating better knowledge formation. The intention of the study is to structure supplier performance using BI-KM framework development to determine holistic perspective factors. The outcomes indicate that BI and KM significantly increased the railway supply chain and significantly increased the information system. This BI-KM framework relates the current analytic characteristics in designing the railway supply chain towards information system in determining the strategic theme of the decision-making process of the decision support system together with system features, characteristics of data, the content of the themes, and the effect of the decision-making process and for executive strategic performance diagnostics tool that provides effective strategic decision making in supply chain performance. The quantitative research method uses SmartPLS software version 3.2.8 for empirical analysis through distributing survey questionnaires to 320 railway suppliers in Malaysia. Using a model-driven development framework, to measure the implementation success of the decision support system, the study is conducted in the railway supplier focusing on strategic management that helps to make the decision and facilitate the organizational success.

scholarly journals Enhancing Strategic and Tactical Planning with the Support of Management Information Systems

2020 ◽  
Vol 8 (5) ◽  
pp. 549-554
Keyword(s):  
Decision Making ◽  
Information System ◽  
Regression Analysis ◽  
Strategic Planning ◽  
Management Information System ◽  
Quantitative Research ◽  
Management Information Systems ◽  
Research System ◽  
Tactical Planning ◽  
Management Information

Management information system (MIS) is an important part of an organization. it simplifies and helps to achieve efficient decision making skills in an organization. This research system explores the areas to which MIS is implemented to make effective decisions BPO companies. The research tried to test the effect of MIS on selected BPO’s companies of M.P. it also tried to find out its effect on decision making for strategic and tactical planning purpose. Two research hypotheses were examined with the help of the quantitative research design some organization 160 forms were prepared and distributed to the employees working at different management levels in the selected organization. After studying all the forms we came to the result of the research which expressed that initially Management information system (MIS) affected strategic planning. it enhanced strategic planning in BPO companies. it was resulted by regression analysis that Tactical planning has no effect on decision making, while Strategic planning affects clearly to Decision Making skills in BPO companies.

scholarly journals Thriving information system through business intelligence knowledge management excellence framework

2022 ◽  
Vol 12 (1) ◽  
pp. 506
Author(s):  
Abdul Karim Mohamad ◽  
Mailasan Jayakrishnan ◽  
Mokhtar Mohd Yusof
Keyword(s):  
Decision Making ◽  
Information System ◽  
Knowledge Management ◽  
Performance Management ◽  
Business Intelligence ◽  
Performance Measure ◽  
Strategic Performance ◽  
Performance Framework ◽  
Organizational Excellence ◽  
Conceptual Performance

In the current digitalization dilemma of an organization, there is a need for the business intelligence and knowledge management element for enhancing a perspective of learning and strategic management. These elements will comprise a significant evolution of learning, insight gained, experiences and knowledge through compelling theoretical impact for practitioners, academicians, and scholars in the pertinent field of interest. This phenomenon occurs due to digitalization transformation towards industry revolution 5.0 and organizational excellence in the information system area. This research focuses on the characteristic of a comprehensive performance measure perspective in an organization that conceives information assessment and key challenges of Business Intelligence and Knowledge Management in perceiving a relevant organizational excellence framework. The dynamic research focusing on the decision-making process and leveraging better knowledge creation. The future of organization excellence seemed to be convergent in determining the holistic performance measure perspective and its factors towards industry revolution 5.0. The research ends up with a typical basic excellence framework that will mash up some characteristics in designing an organizational strategic performance framework. The output is a conceptual performance measure framework for a typical decision-making application for organizational strategic performance management dashboarding.

Effectivness of Health Information System Applications: Clinical Information and Diagnosis-Treatment Systems in Turkey

2017 ◽  
Vol 5 (1) ◽  
pp. 122
Author(s):  
Assist. Prof. Dr. Demokaan DEMİREL
Keyword(s):  
Decision Making ◽  
Information System ◽  
Information Systems ◽  
Management Information System ◽  
Health Sector ◽  
Health Information System ◽  
Clinical Information ◽  
Clinical Decision ◽  
Clinical Information Systems ◽  
Management Information

The distinctive quality of the new social structure is that information becomes the only factor of production. In today's organizations, public administrators are directly responsible for applying information to administrative processes. In addition to his managerial responsibilities, a knowledge based organization requires every employee to take responsibility for achieving efficiency. This has increased the importance of information systems in the decision-making process. Information systems consist of computer and communication technology, data base management and model management and include activity processing system, management information system, decision support systems, senior management information system, expert systems and office automation systems. Information systems in the health sector aim at the management and provision of preventive and curative health services. The use of information systems in healthcare has the benefits of increasing service quality, shortening treatment processes, maximizing efficiency of the time, labour and medical devices. The use of information systems for clinical decision making and reducing medical errors in the healthcare industry dates back to the 1960s. Clinical information systems involve processing, storing and re-accessing information that supports patient care in a hospital. Clinical information systems are systems that are directly or indirectly related to patient care. These systems include electronic health/patient records, clinical decision support systems, nurse information systems, patient tracking systems, tele-medicine, case mix and smart card applications. Diagnosis-treatment systems are information-based systems used in the diagnosis and treatment of diseases. It consists of laboratory information systems, picture archiving and communication system, pharmacy information system, radiology information system, nuclear medicine information system. This study aims to evaluate the effectiveness of health information system applications in Turkey. The first part of the study focuses on the concept of information systems and the types of information systems in organization structures. In the second part, clinical information systems and applications for diagnosis-treatment systems in Turkey are examined. Finally, the study evaluates applications in the health sector qualitatively from the new organizational structure, which is formed by information systems.

Integration between knowledge management and business process management and its impact on the decision making process in the construction sector: a case study of Jordan

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sami Wasef Abuezhayeh ◽  
Les Ruddock ◽  
Issa Shehabat
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Decision Makers ◽  
Decision Making Process ◽  
Construction Sector ◽  
Content Type

Purpose The purpose of this paper is to investigate and explain how organizations in the construction sector can enhance their decision-making process (DMP) by practising knowledge management (KM) and business process management (BPM) activities. A conceptual framework is developed that recognises the elements that impact DMP in terms of KM and BPM. The development of this framework goes beyond current empirical work on KM in addition to BPM as it investigates a wider variety of variables that impact DMP. Design/methodology/approach A case study is undertaken in the context of the construction industry in Jordan. A theoretical framework is developed and assessment of the proposed framework was undertaken through a questionnaire survey of decision-makers in the construction sector and expert interviews. Findings The outcomes of this research provide several contributions to aid decision-makers in construction organizations. Growth in the usage of KM and BPM, in addition to the integration between them, can provide employees with task-related knowledge in the organization’s operative business processes, improve process performance, promote core competence and maximise and optimise business performance. Originality/value Through the production of a framework, this study provides a tool to enable improved decision-making. The framework generates a strong operational as well as theoretical approach to the organizational utilization of knowledge and business processes.

scholarly journals PENGARUH PARTISIPASI MANAJER TERHADAP EFEKTIVITAS SISTEM INFORMASI AKUNTANSI

2018 ◽  
Vol 2 (1) ◽  
pp. 65-70
Author(s):  
Ikromi Abd Ghani HSB ◽  
Dovi Septiari
Keyword(s):  
Information System ◽  
Human Resources ◽  
Research Method ◽  
Accounting Information ◽  
Business Environment ◽  
Positive Influence ◽  
Short Term ◽  
Accounting Information System ◽  
Independent Variable

The development of the business environment in globalization era has been triggered an increasingly tight business competition. Every companies who have an established its own strategies to manage a variety of information, human resources, allocation of funds and others. Accounting information system is a great resources that very valuable to an organization for the smoothness management of the company’s financial and decision making wheter it is to long term and short term, however there are several aspect that can be a factors the effectiveness of the accounting information system, that is manager’s participation. The research is aimed to proves that manager’s participation and manager’s involvement had a positive influence on the effectiveness of accounting information system (AIS) at manufacturing company, especially in the industrial zone Batamindo Mukakuning Batam City. The research method is using regression analysis to proves are the manager’s participation (independent variable) and manager’s involvement (independent variable) gives effect to the effectiveness of information system (dependent variable) or not. The result of this research is shows that variable of manager’s participation and manager’s involvement has a significant influence to the effectiveness of information system. The method is using purposive sampling is done by taking a sampling of the population according to certain criteria.

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