A Framework for Business Performance Management

Author(s):  
Marco van der Kooij

To manage their performance in a dynamic and complex environment, organizations need forward-looking intelligence. Forward-looking intelligence is the ability to make reliable predictions about where the business is going to and what is driving the business. To produce forward-looking intelligence, an organization should have an insight into its business drivers, an adequate management process, and skilled people able to collaborate and share knowledge. To support the production of forward-looking intelligence, the role of information technology is crucial. However, the existing decision-support infrastructures in companies often fail to support this production. In this chapter, a framework is presented that can be used to structure and organize the production of forward-looking intelligence. This framework also serves as a background for the evaluation and implementation of a supportive ICT infrastructure.

Author(s):  
Marco van der Kooij

To manage their performance in a dynamic and complex environment, organizations need forward-looking intelligence. Forward-looking intelligence is the ability to make reliable predictions about where the business is going to and what is driving the business. To produce forward-looking intelligence, an organization should have an insight into its business drivers, an adequate management process, and skilled people able to collaborate and share knowledge. To support the production of forward-looking intelligence, the role of information technology is crucial. However, the existing decision-support infrastructures in companies often fail to support this production. In this chapter, a framework is presented that can be used to structure and organize the production of forward-looking intelligence. This framework also serves as a background for the evaluation and implementation of a supportive ICT infrastructure.


2019 ◽  
Vol 3 (2) ◽  
pp. 58-62
Author(s):  
Ummul Fitri Afifah

Knowledge management has been applied in various organizations. The implementation of knowledge management will not work if there is no process of knowledge sharing. Knowledge sharing is the key to an organization's success. To facilitate knowledge sharing, it can use information assistance. The existence of information technology can be an enabler in the process of knowledge sharing. PT. Indonesia Villa Jaya is a company of production field. This company is one of the companies that already did knowledge sharing activities. Knowledge sharing activities include routine meetings, training, watching together, and many other activities. Knowledge sharing activities in this company are also inseparable from the role of information technology. However, this time, the use of information technology in this company has not been maximized that there are still many complaints from employees regarding the use of information technology for knowledge sharing. This study aims to determine the description of the use of information technology for knowledge sharing. The information technology that will be discussed from this research are ICT tools, ICT infrastructure, and ICT know-how. This is a quantitative research. The population of this research is the employees of PT. Indonesia Villa Jaya, with questionnaire collection methods and census sampling techniques, and data analysis techniques with descriptive analysis. The results of this study indicate that the use of information technology for knowledge sharing at PT Indonesia Villa Jaya is at a good level. ICT Infrastructure has the highest value for information technology variables that support knowledge sharing.


2018 ◽  
pp. 1078-1102
Author(s):  
Kijpokin Kasemsap

This chapter introduces the role of Information Systems (IS) within enterprise architecture and their impact on business performance, thus explaining the theoretical and practical concepts of Information Technology (IT), technical alignment, IS capabilities, IS effectiveness, enterprise architecture, and business performance; the implementation of IT strategy; and the importance of IS within enterprise architecture and their impact on business performance; and the application of IS within enterprise architecture and their impact on business performance. The focus on the role of IS within enterprise architectures and their impact on business performance by utilizing IT based on the practical application of IT, technical alignment, IS capabilities, and IS effectiveness is to connect people, processes, and technology for the purpose of maximizing corporate IT, technical alignment, IS capabilities, and IS effectiveness. Applying IS within enterprise architecture will greatly enhance business performance and reach business goals in digital age.


Author(s):  
Kijpokin Kasemsap

This chapter introduces the role of Information Systems (IS) within enterprise architecture and their impact on business performance, thus explaining the theoretical and practical concepts of Information Technology (IT), technical alignment, IS capabilities, IS effectiveness, enterprise architecture, and business performance; the implementation of IT strategy; and the importance of IS within enterprise architecture and their impact on business performance; and the application of IS within enterprise architecture and their impact on business performance. The focus on the role of IS within enterprise architectures and their impact on business performance by utilizing IT based on the practical application of IT, technical alignment, IS capabilities, and IS effectiveness is to connect people, processes, and technology for the purpose of maximizing corporate IT, technical alignment, IS capabilities, and IS effectiveness. Applying IS within enterprise architecture will greatly enhance business performance and reach business goals in digital age.


2016 ◽  
pp. 147-169 ◽  
Author(s):  
Kijpokin Kasemsap

This chapter introduces the role of Information Systems (IS) within enterprise architecture and their impact on business performance, thus explaining the theoretical and practical concepts of Information Technology (IT), technical alignment, IS capabilities, IS effectiveness, enterprise architecture, and business performance; the implementation of IT strategy; and the importance of IS within enterprise architecture and their impact on business performance; and the application of IS within enterprise architecture and their impact on business performance. The focus on the role of IS within enterprise architectures and their impact on business performance by utilizing IT based on the practical application of IT, technical alignment, IS capabilities, and IS effectiveness is to connect people, processes, and technology for the purpose of maximizing corporate IT, technical alignment, IS capabilities, and IS effectiveness. Applying IS within enterprise architecture will greatly enhance business performance and reach business goals in digital age.


2019 ◽  
Vol 7 (1) ◽  
pp. 62-72
Author(s):  
Shatha Abbas Hassan ◽  
Noor Ali Aljorani

The increasing importance of the information revolution and terms such as ‘speed’, ‘disorientation’, and ‘changing the concept of distance’, has provided us with tools that had not been previously available. Technological developments are moving toward Fluidity, which was previously unknown and cannot be understood through modern tools. With acceleration of the rhythm in the age we live in and the clarity of the role of information technology in our lives, as also the ease of access to information, has helped us to overcome many difficulties. Technology in all its forms has had a clear impact on all areas of daily life, and it has a clear impact on human thought in general, and the architectural space in particular, where the architecture moves from narrow spaces and is limited to new spaces known as the ‘breadth’, and forms of unlimited and stability to spaces characterized with fluidity. The research problem (the lack of clarity of knowledge about the impact of vast information flow associated with the technology of the age in the occurrence of liquidity in contemporary architectural space) is presented here. The research aims at defining fluidity and clarifying the effect of information technology on the changing characteristics of architectural space from solidity to fluidity. The research follows the analytical approach in tracking the concept of fluidity in physics and sociology to define this concept and then to explain the effect of Information Technology (IT) to achieve the fluidity of contemporary architectural space, leading to an analysis of the Skidmore, Owings and Merrill (SOM) architectural model. The research concludes that information technology achieves fluidity through various tools (communication systems, computers, automation, and artificial intelligence). It has changed the characteristics of contemporary architectural space and made it behave like an organism, through using smart material.


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