Addressing the Credibility of Mobile Applications

Author(s):  
Panjak Kamthan

Mobile access has opened new vistas for various sectors of society including businesses. The ability that anyone using (virtually) any device could be reached anytime and anywhere presents a tremendous commercial potential. Indeed, the number of mobile applications has seen a tremendous growth in the last few years. In retrospect, the fact that almost anyone can set up a mobile application claiming to offer products and services raises the question of credibility from a consumer’s viewpoint. The obligation of establishing credibility is essential for an organization’s reputation (Gibson, 2002) and for building consumers’ trust (Kamthan, 1999). If not addressed, there is a potential for lost consumer confidence, thus significantly reducing the advantages and opportunities the mobile Web as a medium offers. If a mobile application is not seen as credible, we face the inevitable consequence of a product, however functionally superior it might be, rendered socially isolated. The rest of the article is organized as follows. We first provide the motivational background necessary for later discussion. This is followed by introduction of a framework within which different types of credibility in the context of mobile applications can be systematically addressed and thereby improved. Next, challenges and directions for future research are outlined. Finally, concluding remarks are given.

2009 ◽  
pp. 372-381 ◽  
Author(s):  
Pankaj Kamthan

Mobile access has opened new vistas for various sectors of society including businesses. The ability that anyone using (virtually) any device could be reached anytime and anywhere presents a tremendous commercial potential. Indeed, the number of mobile applications has seen a tremendous growth in the last few years. In retrospect, the fact that almost anyone can set up a mobile application claiming to offer products and services raises the question of credibility from a consumer’s viewpoint. The obligation of establishing credibility is essential for an organization’s reputation (Gibson, 2002) and for building consumers’ trust (Kamthan, 1999). If not addressed, there is a potential for lost consumer confidence, thus significantly reducing the advantages and opportunities the mobile Web as a medium offers. If a mobile application is not seen as credible, we face the inevitable consequence of a product, however functionally superior it might be, rendered socially isolated. The rest of the article is organized as follows. We first provide the motivational background necessary for later discussion. This is followed by introduction of a framework within which different types of credibility in the context of mobile applications can be systematically addressed and thereby improved. Next, challenges and directions for future research are outlined. Finally, concluding remarks are given.


Author(s):  
Pankaj Kamthan

The Internet, particularly the Web, has opened new vistas for businesses. The ability that anyone, using (virtually) any device could be reached anytime and anywhere presents a tremendous commercial prospective. In retrospect, the fact that almost anyone can set up a Web Application claiming to offer products and services raises the question of credibility from a consumers’ viewpoint. If not addressed, there is a potential for lost consumer confidence, thus significantly reducing the advantages and opportunities the Web as a medium offers. Establishing credibility is essential for an organization’s reputation (Gibson, 2002) and for building consumers’ trust (Kamthan, 1999). The rest of the article is organized as follows. We first provide the motivational background necessary for later discussion. This is followed by the introduction of a framework within which different types of credibility in the context of Web Applications can be systematically addressed and thereby improved. Next, challenges and directions for future research are outlined. Finally, concluding remarks are given.


Author(s):  
Pankaj Kamthan

In recent years, there has been a steady shift in the nature of Web applications. The vehicle of this transition of Web applications is us, the people. The ability to post photographs or videos, exchange music snippets with peers, and annotate a piece of information, are but a few exemplars of this phenomenon. Indeed, the pseudonym Web 2.0 (O’Reilly, 2005) has been used to describe the apparent “socialization” of the Web. In spite of the significant prospects offered by humancentric Web applications, the mere fact that virtually anyone can set up such applications claiming to sell products and services or upload/post unscrutinized information on a topic as being “definitive,” raises the issues of credibility from a consumers’ viewpoint. Therefore, establishing credibility is essential for an organization’s reputation and for building consumers’ trust. The rest of the article is organized as follows. We first provide the background necessary for later discussion. This is followed by the introduction of a framework within which different types of credibility in the context of human-centric Web applications can be systematically addressed and thereby improved. Next, challenges and directions for future research are outlined. Finally, concluding remarks are given.


Author(s):  
José Luis Ballester

Prominence seismology is a rapidly developing topic which seeks to infer the internal structure and properties of solar prominences from the study of their oscillations. An extense observational background about oscillations in quiescent solar prominences has been gathered during the last 70 years. These observations point out the existence of two different types of oscillations: flare-induced oscillations (winking filaments) which affect the whole prominence and are of large amplitude and small amplitude oscillations which seem to be of local nature. From the theoretical point of view, few models have been set up to explain the phenomenon of winking filaments while, on the contrary, for small amplitude oscillations a large number of models trying to explain the observed features have been proposed. Here, recent theoretical and observational developments on both types of oscillations are reviewed, and suggestions about future research topics which should provide us with a more in-depth knowledge of solar prominences are made.


2010 ◽  
pp. 105-112
Author(s):  
Pankaj Kamthan

In recent years, there has been a steady shift in the nature of Web applications. The vehicle of this transition of Web applications is us, the people. The ability to post photographs or videos, exchange music snippets with peers, and annotate a piece of information, are but a few exemplars of this phenomenon. Indeed, the pseudonym Web 2.0 (O’Reilly, 2005) has been used to describe the apparent “socialization” of the Web. In spite of the significant prospects offered by human-centric Web applications, the mere fact that virtually anyone can set up such applications claiming to sell products and services or upload/ post unscrutinized information on a topic as being “definitive,” raises the issues of credibility from a consumers’ viewpoint. Therefore, establishing credibility is essential for an organization’s reputation and for building consumers’ trust. The rest of the article is organized as follows. We first provide the background necessary for later discussion. This is followed by the introduction of a framework within which different types of credibility in the context of human-centric Web applications can be systematically addressed and thereby improved. Next, challenges and directions for future research are outlined. Finally, concluding remarks are given.


2009 ◽  
pp. 1937-1945
Author(s):  
Pankaj Kamthan

The increasing affordability of devices, advantages associated with a device always being handy while not being dependent on its location, and being able to tap into a wealth of information/ services has brought a new paradigm to mobile users. Indeed, the mobile Web promises the vision of universality: access (virtually) anywhere, at any time, on any device, and to anybody. However, with these vistas comes the realization that the users of the mobile applications and their context vary in many different ways: personal preferences, cognitive/neurological and physiological ability, age, cultural background, and variations in computing environment (device, platform, user agent) deployed. These pose a challenge to the ubiquity of mobile applications and could present obstacles to their proliferation. This chapter is organized as follows. We first provide the motivation and background necessary for later discussion. This is followed by introduction of a framework within which accessibility of mobile applications can be systematically addressed and thereby improved. This framework is based on the notions from semiotics and quality engineering, and aims to be practical. Next, challenges and directions for future research are outlined. Finally, concluding remarks are given.


Author(s):  
Panjak Kamthan

The increasing affordability of devices, advantages associated with a device always being handy while not being dependent on its location, and being able to tap into a wealth of information/services has brought a new paradigm to mobile users. Indeed, the mobile Web promises the vision of universality: access (virtually) anywhere, at any time, on any device, and to anybody. However, with these vistas comes the realization that the users of the mobile applications and their context vary in many different ways: personal preferences, cognitive/neurological and physiological ability, age, cultural background, and variations in computing environment (device, platform, user agent) deployed. These pose a challenge to the ubiquity of mobile applications and could present obstacles to their proliferation. This article is organized as follows. We first provide the motivation and background necessary for later discussion. This is followed by introduction of a framework within which accessibility of mobile applications can be systematically addressed and thereby improved. This framework is based on the notions from semiotics and quality engineering, and aims to be practical. Next, challenges and directions for future research are outlined. Finally, concluding remarks are given.


2017 ◽  
Vol 9 (1) ◽  
pp. 18 ◽  
Author(s):  
Huseyin Bicen ◽  
Senay Kocakoyun

In this digital age of technological advancement, mobile applications are fastly approaching acme of development. In order to increase the efficiency of the developed applications, mobile applications which are suitable for gamification have become a contemporary issue. In this study, the applications of Kahoot, ClassDojo, Classcraft and Socrative which are suitable for gamification were examined. The study was conducted with the students in the department of preschool education at Near East University. 130 students participated in this research. The data were collected with survey method and analyzed with the SPSS program. According to the results, it was revealed that Kahoot was the mostly preferred application by students who used applications designed or suitable for the gamification method and Android was the mostly preferred operating system in the mobile devices of the students. Future research should determine the achievements, motivations and opinions of the students related with the gamification method. Besides, it can be inferred that Kahoot would be the learning platform of the future and it should be integrated into classroom activities. Keywords: Gamification, Kahoot, mobile device, operating systems.


Author(s):  
Nor Hayati Kassim ◽  
Norlina Mohamed Noor ◽  
Jati Kasuma ◽  
Juliza Saleh ◽  
Ceaser Dealwis ◽  
...  

Companies are now recognizing that their employees require a spectrum of mobile applications in order to achieve maximum efficiency at the workplace. Mobile applications such as WeChat, Twitter and WhatsApp via smartphones have become influential tools and extensively used by employees at the workplace. This state-of-the-art technology in communication has penetrated various fields, including routine administrative jobs at the workplace. The objective of this research is toinvestigate the acceptance of the WhatsApp mobile application for formal use among support staff at The Commission of the City of Kuching North, Sarawak (DBKU). Perceived usefulness, perceived ease of use and behavioral intention of the users in using WhatsApp are the variables measured for job performance. The researchers utilized convenience sampling, whereby a total of 105 employees from two departments participated in the investigation. Data was collected using a set of selfadministered questionnaires which was adapted from Davis. The findings revealed that perceived usefulness and perceived ease of use of WhatsApp as a means of communication were significant for job performance at DBKU. The employees felt more competent during their formal interaction at the workplace as less effort was needed while using WhatsApp. The existence of features which were user-friendly and easy operational functions helped to create positive attitudes when utilizing the application. Faster feedback, ease of use, and convenience were some of the reasons for the employees’ willingness to use WhatsApp for communication at the workplace.


10.28945/4314 ◽  
2019 ◽  

Aim/Purpose: The goal of this study is to advance understanding of ICT utilization by SMMEs by checking access, ability (in terms of technological skills) and usage of ICT among some SMMEs entrepreneurs operating their businesses in an underdeveloped areas to enhance their business activities in order to utilizes the digital opportunities 21st century digital economies present. Background: In today’s world no nation or region is untouched by the forces of globalization and digital economy. One of the key pioneering forces of globalization is the advances of ICT like internet, social networks, etc. In the sphere of business, this pioneering force has also altered the way businesses and organizations communicate and interact with customers and society at large. Such alternation presents obvious opportunities for wealth creation and growth for businesses and organizations that are well-equipped to take advantages of them. But for those that are less-equipped, particularly SMMEs, globalization can easily lead to fore-closures and marginalization. It is a common knowledge that SMMEs entrepreneurs mostly rely on ICT gadgets like mobile phone, Laptops, Tablets to conduct their business activities as many of them don’t have enough capital to set up offices with necessary equipment. Therefore, using various ICT functions/programs on these ICT devices to enhance their business activities are critical to their businesses in the 21st century digital economies. Methodology: Purposeful sampling was used to approach fifty-four SMMEs entrepreneurs operating their businesses in underdeveloped areas locally called Townships in Buffalo City Metropolitan. Microsoft excel was used in the descriptive statistics. Contribution: This research will add to the growing knowledge ICT usage in SMMEs in the 21st century digital economies. Findings: The results indicate that the participating SMMEs entrepreneurs need to be educated, trained and supported in the use of the ICT applicable to enhance their business activities in order for them to take advantages of 21st century digital economies present. Recommendations for Practitioners: The agencies tasked with looking after SMMEs in South Africa needs to consider the lacked of utilisation of ICTs by SMMEs entrepreneurs operating their businesses in underdeveloped areas as one of the barrier to growing of their businesses and take necessary steps to address it. Recommendation for Researchers: Since age and gender have been proven to be key-moderating variables in many technology acceptance models. There is a need to explore in depth whether the factors of gender and age also act as barriers. Impact on Society: The research will assist stakeholders, policy makers and agencies tasked with looking after SMMEs to identify the barriers hindering SMMEs to grow and address them accordingly. Future Research: More work needs to be done to check whether gender, age of the SMMEs entrepreneurs have some effects on their attitude towards the integration of ICT into their business activities.


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