Workflow Management Based on Mobile Agent Technology

2011 ◽  
pp. 1615-1623 ◽  
Author(s):  
Marina Flores-Badillo ◽  
Ernesto López-Mellado
Keyword(s):  
Business Process ◽  
Mobile Agent ◽  
Process Management ◽  
Business Processes ◽  
Workflow Management ◽  
Critical Issue ◽  
Agent Technology ◽  
Workflow Management Coalition ◽  
Manufacturing Applications ◽  
Definition Of

Nowadays Information Systems (IS) are designed for individual task execution control allowing coordinating, monitoring, and supporting the logistical aspects of a business process, in other words, the IS has to manage the flow of work through the organization. The WorkFlow Management represents a critical issue for achieving enterprise competitiveness among organizations. Many companies have realized that the business processes (BP) within their organizations, and between the companies and their partners have not been clearly described and there are not enough techniques and methods to automate the processes. The Workflow Management Coalition (WFMC) states that workflow (WF) is concerned with the automation of procedures where documents, information, or tasks are passed to the participants according to a defined set of rules to achieve, or contribute to, an overall business goal (WfMC, 1999). Another definition of WF can be found in (Rusinkiewicz & Seth, 1994) where workflows are activities involving the coordinated execution of multiple tasks performed by different processing entities (persons or machines). A task or process involves a piece of work and a process entity which executes the work. Workflow Management (WFM) is a fast evolving technology which is increasingly being exploited by businesses in a variety of industries. Its primary characteristic is the automation of processes involving combinations of human and machine-based activities (Aalst & Hee, 2002), (Aalst, 1998). A Workflow Management System (WFMS) provides procedural automation of a business process by management of the sequence of work activities and the invocation of appropriate human and/or IT resources associated with the various activity steps. Although the most prevalent use of WFMS is within the office environment in staff intensive operations such as insurance, banking, legal and general administrations, etc, it is also applicable to some classes of industrial and manufacturing applications (WfMC, 1995). WFMS needs to integrate other technologies such that agent technology, which provides flexible, distributed, and intelligent solutions for business process management. This work presents a methodology for mobile agentbased WFMS development. The proposed methodology consists of a modular and gradual specification of the system where a mobile agent guides the process through organizational units and executes different tasks. Several mobile agents evolve through the system executing concurrently their assigned task.

Business Process Management in the Computer Games Industry

2011 ◽  
pp. 383-400
Author(s):  
Fernando Belfo
Keyword(s):  
Organizational Performance ◽  
Business Process ◽  
User Interfaces ◽  
Computer Games ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Computer Game ◽  
Management Approach ◽  
Definition Of

Computer games conceptualization and development are processes that have particular features with significant complexity. The life cycle at computer games development should attend the dynamism, the challenge and the opportunities of the game market. Business process management (BPM) pretends to give an alternative perspective of management to the departmental and hierarchical one. Game firm’s business should be seen with an integrated attitude, incentivising employees from different departments to work together in the same process with a common mission and persecuting same objectives. The importance of integrating the strategic level plans and the task level deployment is crucial for increased alignment and so, organizational performance. This can be better done if there is a process strategy definition, which links strategic initiatives with all needs of a process infrastructure. The processes´ standardizing tendency opens the chance to outsource parts of them bringing possible benefits to game firm and customers. The definition of a clear framework at the strategic level allows lower processes description and global business process architecture specification. Other important aspects of business process management approach at computer games industry should include ownership clarification, performance measurement mechanisms and obviously the identification and activation of improvement opportunities. Author elects business processes customization, integration of flows between firm and its supply chain partners and superior user interfaces using specialized workflow tools as being three improvement opportunities at games industry. In addition to those components, three additional extra concepts are considered critical to have a complete understanding of BPM. They are the conscious process management, the macro process management and the centrality of process. This chapter is going to follow these vectors in order to understand possible opportunities powered by BPM to gain competitive advantages in computer game industry.

Defining Social Business Process Management

2019 ◽  
Vol 11 (1) ◽  
pp. 68-82
Author(s):  
Dalia Suša Vugec
Keyword(s):  
Organizational Performance ◽  
Business Process ◽  
Delphi Study ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Traditional Approach ◽  
Social Software ◽  
The Social ◽  
Definition Of

Business process management (BPM) is a holistic discipline which is focused on improving organizational performance by managing the business processes of the organization. In recent decades, it has been widely accepted and implemented across many different organizations with some success. However, there were some issues regarding the traditional approach to BPM, like the reality-model divide, etc. As a response, a new discipline, called social BPM has emerged which is based on the principles of social software. For the purpose of this article, a Delphi study has been conducted with the aim of defining the social BPM as well as to identify its main characteristics. The results are presented in this article, proposing a single definition of social BPM and the list of its characteristics.

Integrated Business and Production Process Data Warehousing

2011 ◽  
pp. 88-97 ◽  
Author(s):  
Dirk Draheim ◽  
Oscar Mangisengi
Keyword(s):  
Real Time ◽  
Business Process ◽  
Production Efficiency ◽  
Process Management ◽  
Business Processes ◽  
Workflow Management ◽  
Numerical Control ◽  
Data Resource ◽  
Key Performance Indication ◽  
Resource Data

Nowadays tracking data from activity checkpoints of unit transactions within an organization’s business processes becomes an important data resource for business analysts and decision-makers to provide essential strategic and tactical business information. In the context of business process-oriented solutions, business-activity monitoring (BAM) architecture has been predicted as a major issue in the near future of the business-intelligence area. On the other hand, there is a huge potential for optimization of processes in today’s industrial manufacturing. Important targets of improvement are production efficiency and product quality. Optimization is a complex task. A plethora of data that stems from numerical control and monitoring systems must be accessed, correlations in the information must be recognized, and rules that lead to improvement must be identified. In this chapter we envision the vertical integration of technical processes and control data with business processes and enterprise resource data. As concrete steps, we derive an activity warehouse model based on BAM requirements. We analyze different perspectives based on the requirements, such as business process management, key performance indication, process and state based-workflow management, and macro- and micro-level data. As a concrete outcome we define a meta-model for business processes with respect to monitoring. The implementation shows that data stored in an activity warehouse is able to efficiently monitor business processes in real-time and provides a better real-time visibility of business processes.

BUSINESS PROCESS MODELING AND WORKFLOW MANAGEMENT

1995 ◽  
Vol 04 (02n03) ◽  
pp. 145-164 ◽  
Author(s):  
VOLKER GRUHN
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Workflow Management ◽  
Business Process Modeling ◽  
Activity Modeling ◽  
Organization Modeling ◽  
Activity Models

Most of today’s approaches to business process engineering (also called business process management) start from an activity-centered perspective. They describe activities to be carried out within a business process and their relationships, but they usually pay little attention to the objects manipulated within processes. In this article, we discuss an approach to business process modeling, model analysis, and business process enaction (also called workflow management) which is based on data modeling, activity modeling, and organization modeling. In fact, the ℒeu approach to business process management considers data models (describing types of objects to be manipulated in a business process and their relationships), activity models (describing activities to be carried out in a business process), and organization models (describing organizational entities involved in a business process) as separate, but equally important, facets of business processes.

Business Process Management in the Computer Games Industry

2012 ◽  
pp. 1267-1285
Author(s):  
Fernando Belfo
Keyword(s):  
Organizational Performance ◽  
Business Process ◽  
User Interfaces ◽  
Computer Games ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Computer Game ◽  
Management Approach ◽  
Definition Of

Computer games conceptualization and development are processes that have particular features with significant complexity. The life cycle at computer games development should attend the dynamism, the challenge and the opportunities of the game market. Business process management (BPM) pretends to give an alternative perspective of management to the departmental and hierarchical one. Game firm’s business should be seen with an integrated attitude, incentivising employees from different departments to work together in the same process with a common mission and persecuting same objectives. The importance of integrating the strategic level plans and the task level deployment is crucial for increased alignment and so, organizational performance. This can be better done if there is a process strategy definition, which links strategic initiatives with all needs of a process infrastructure. The processes´ standardizing tendency opens the chance to outsource parts of them bringing possible benefits to game firm and customers. The definition of a clear framework at the strategic level allows lower processes description and global business process architecture specification. Other important aspects of business process management approach at computer games industry should include ownership clarification, performance measurement mechanisms and obviously the identification and activation of improvement opportunities. Author elects business processes customization, integration of flows between firm and its supply chain partners and superior user interfaces using specialized workflow tools as being three improvement opportunities at games industry. In addition to those components, three additional extra concepts are considered critical to have a complete understanding of BPM. They are the conscious process management, the macro process management and the centrality of process. This chapter is going to follow these vectors in order to understand possible opportunities powered by BPM to gain competitive advantages in computer game industry.

Enabling Technology: Ein J2EE-basiertes Business Process Management System zur Ausführung von BPEL- und Web Service-basierten Geschäftsprozessen (Enabling Technology: A J2EE based Business Process Management System for BPEL and Web services based business processes)

2004 ◽  
Vol 46 (4) ◽  
Author(s):  
Matthias Kloppmann ◽  
Dieter König ◽  
Frank Leymann ◽  
Gerhard Pfau ◽  
Dieter Roller
Keyword(s):  
Web Services ◽  
Business Process ◽  
Management System ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Workflow Management ◽  
Workflow Management System ◽  
Enabling Technology ◽  
Business Process Execution

ZusammenfassungMithilfe von Web Services und BPEL (Business Process Execution Language for Web Services) können Geschäftsprozesse und deren Interaktion mit verschiedenen Partnern beschrieben werden. Zur Ausführung der Geschäftsprozesse finden Workflow Management Systeme Verwendung. Dieser Artikel beschäftigt sich, basierend auf den Grundlagen von Web Services und BPEL, mit der Implementierung eines Workflow Management Systems. Um den Anforderungen der Geschäftswelt zu genügen, muss ein Workflow Management System sowohl langlaufende, unterbrechbare als auch kurzlaufende Geschäftsprozesse mit ihren unterschiedlichen Quality-of-Service Eigenschaften unterstützen. Die Systeme müssen robust sein, sicher und hoch verfügbar. Der Artikel beschreibt die Implementierung eines J2EE-basierten Workflow Management System, das diesen Anforderungen entspricht. Dabei wird auf die Verwendung von Message Queuing Systemen und Datenbanken eingegangen, ebenso wie auf die Integration in einen Standard Application Server und die Verwendung dort zur Verfügung stehender Transaction Manager, EJB Container, People Directory und Deployment Infrastruktur.

scholarly journals Optimization of business process management at the enterprise

2020 ◽  
pp. 79-84
Author(s):  
Nataliia Sarai
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Process Approach ◽  
Enterprise Management ◽  
Organization And Management ◽  
Theoretical Generalization ◽  
Definition Of ◽  
The Impact

Purpose. The aim of the article is the development of theoretical, methodological provisions and practical recommendations for determining the content of business process and process approach in management of the enterprise, substantiation of classification features of grouping business processes and identifying indicators of evaluation of business processes of the enterprise and factors influencing their effectiveness. Methodology of research. The theoretical and methodological basis of the study is the position of modern economic theory, scientific works of domestic and foreign scientists to optimize the management of business processes at the enterprise. The following general scientific methods of research are used to achieve this goal: system-structural and terminological analysis – to streamline the conceptual and terminological apparatus regarding the economic content of the category "business process"; grouping, comparison and theoretical generalization – for the study of scientific works on the problems of business process management at the enterprise; inductions and deductions – to study the classification features of business process grouping and identify business process evaluation indicators at the enterprise; abstract and logical – for theoretical generalization and formulation of conclusions. Findings. The necessity of applying the process approach to the organization and management of the enterprise is substantiated. The economic essence of the category "business process" is determined. It is established that a business process is a structured sequence of actions to perform an appropriate type of activity at all stages of the life cycle of the subject activity. Characteristics of business processes: presence of internal and external users; functioning within and between divisions of the company and between different organizations; based on the way in which the organization works. The main characteristics of quality of business processes of the enterprise are determined, namely: effectiveness; efficiency; adaptability; anti-corruption. Originality. There was further development of the definition of the content of the business process and process approach in management of the enterprise are generalized, the classification features of grouping of business processes are substantiated and the possibilities of application of indicators of estimation of business processes of enterprise and factors of influence on their efficiency in management of domestic enterprises are offered. Practical value.Recommendations are proposed which define the conditions for ensuring optimization of business process management at the enterprise, in particular: application of the process approach to enterprise management; use of a scorecard to evaluate the business processes of an enterprise determining the impact of factors on their effectiveness. Key words: process; business process; process approach; indicator; factor; enterprise management.

An Extension to a UML Activity Graph from Workflow

2011 ◽  
pp. 294-314
Author(s):  
Daniel Riesco ◽  
Edgardo Acosta ◽  
German Montejano
Keyword(s):  
Business Process ◽  
Unified Modeling Language ◽  
Workflow Management ◽  
Expressive Power ◽  
Process Definition ◽  
Meta Model ◽  
Activity Diagrams ◽  
Workflow Management Coalition ◽  
Definition Of ◽  
Activity Graph

This chapter proposes an extension to the activity graph of the Unified Modeling Language (UML) to support the Workflow Management Coalition (WfMC) standard. The definition of a business process has been standardized by the WfMC with the purpose of satisfying the need of interaction and connectivity between process definition tools and different workflow systems. Here, the WfMC meta-model is explained. The UML activity diagrams, used for the business process modeling, support less detail than the WfMC standard. In this chapter, an extension of the UML’s activity graph meta-model is proposed, and its formalization using the workflow meta-model is defined. The purpose of this chapter is to obtain an extension of UML to support the workflow process definition without changing the standard with the same expressive power as the WfMC. It increments the expressive power of the activity diagrams so that the business processes modeled with the UML notation can be executed by a workflow engine.

Portals for Workflow and Business Process Management

2011 ◽  
pp. 801-804
Author(s):  
Peter Dalmaris
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Workflow Management ◽  
Management Software

A growing number of portal software vendors offer functionality to allow users to manage business processes and workflows. This functionality is offered either out-of-the box (integrated into the portal software) or as a plug-in component that may be added at a later stage as the need for it arises, or through interfaces for linking the portal to specialised business process or workflow management software. This article discusses the present landscape of the management of business processes or workflows through portals, focusing on the major features of the available technologies, their applications, and trends.

scholarly journals Digitalization as a Tool for Ensuring Innovative Development of Restaurant Business

2021 ◽  
Vol 39 (5) ◽  
Author(s):  
Tatyana V. Shtal ◽  
Tetiana O. Staverska ◽  
Viktoriya Yu. Svitlichna ◽  
Sofiia V. Kravtsova ◽  
Lyudmyla N. Kraynyuk ◽  
...  
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Customer Orientation ◽  
Adaptive Models ◽  
Digital Management ◽  
Product Service ◽  
Information And Communication ◽  
Definition Of

The aim of the study is to identify and systematize innovations in the restaurant business in the context of digitalization of business process management. The article proves that the globalization of crisis phenomena in the national and world economy, in particular complicated by the COVID19 pandemic, the variability of the market environment necessitates an innovative orientation of the restaurant business. The definition of “innovation in the restaurant business” as a creative entrepreneurial process of creating and/or improving and commercializing a new product, service or technology with the appropriate transformation of management methods, which increase the efficiency of business processes while bifurcating quality management parameters and form the basis for further development. The classification of the combination of innovations in the restaurant business according to the criteria on the basis of the results of the transformation of the combinatorial clustering of innovations is given. It is proved that digitalization creates a basis for innovative business process management formats of restaurants, which allow to form their own ecosystem of information and communication interaction with consumers and other stakeholders, based on customer orientation, innovation, partnership and synergy. Factors of gradual and rapid digitalization of the restaurant business are highlighted, the combined effect of which necessitates the introduction of adaptive models of innovative digital management by restaurant business owners.

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