Managing the External Provision of "Knowledge Management" Services for Projects

2011 ◽  
pp. 2874-2889
Author(s):  
Hedley Smyth

Knowledge management has largely been considered from the perspective of internal generation. It is posed that external provision will increase due to the diversity of problems and scarce resources, the arising issues being explored through a case study. The aim is to explore this process for construction projects. It will be shown that the successful delivery of knowledge services for the construction industry depends upon the way in which the provider conducts its marketing and the operation of gatekeepers in the project organisation. These issues are explored in relation to the main concepts and theories, applying and evaluating these through the case study approach.

Author(s):  
Hedley Smyth

Knowledge management has largely been considered from the perspective of internal generation. It is posed that external provision will increase due to the diversity of problems and scarce resources, the arising issues being explored through a case study. The aim is to explore this process for construction projects. It will be shown that the successful delivery of knowledge services for the construction industry depends upon the way in which the provider conducts its marketing and the operation of gatekeepers in the project organisation. These issues are explored in relation to the main concepts and theories, applying and evaluating these through the case study approach.


2021 ◽  
Vol 4 (2) ◽  
pp. 142-155
Author(s):  
Jennyamor Ramadhani ◽  
Ahyar Yuniawan

The number of activities in construction projects is increasing where the pace of development follows the development of rising funds with shorter time constraints. As a result, businesses have reacted by allocating people to numerous teams simultaneously. The purpose of this study is to explore the implementation of multiple team membership and the performance of workers as individuals and teams in the construction industry, especially in DKI Jakarta. In addition, this study also explores the appropriate approach to use so that projects carried out using MTM can run smoothly. This research employed qualitative research with a case study approach also used a structured interview method with purposive sampling of 20 workers. The location is in the construction industry in DKI Jakarta. It was found that the implementation of MTM on employees with higher positions provided more benefits than employees with lower positions. The benefits for higher employees are getting paid more, more insight, more relationships, and bids for future projects. Meanwhile, employees in lower positions only get broader insights. In addition, it was also found that the appropriate approach to use so that MTM projects can run smoothly is to improve multitasking abilities and manage schedules and strategies.


Author(s):  
Moria Levy ◽  
Rinat Salem

Lesson learning is a well-known and crucial organizational tool that serves many organizations wishing to improve their performance. This chapter describes a knowledge management (KM)-based model, improving the level of learning and of the lessons learned with the goal of reducing repeated mistakes as well as recreating their successes. The key features of the model were the base of a research conducted using a case study approach implemented at the Welfare Division of the Jerusalem Municipality's Community Services Administration. The implemented model, based on KM ideas, added two significant stages to the process of debriefing—refining the lessons learned and transforming them into lessons that are managed in an independent database—as well as an additional stage, which was comprised of active processes of integrating the lessons into the organizational work.


Author(s):  
Danny Young ◽  
Richard Edward West ◽  
Travis Ann Nylin

While microcredentials and open digital badges have become increasingly popular in education, more research is needed to better understand their implementation and benefits to both issuers and users. In this paper, we use a case study approach to report and discuss the outcomes from the implementation of an open badges program at National Instruments, highlighting the effects this program has had on both National Instruments and its users. As the program evolves to better meet the needs of its stakeholders, we find that both participants (badge earners) and the issuer (National Instruments) see potential value in the National Instruments Badging Program. The value for both seems to stem from the way in which the program enables the sharing of badges, which helps the earner establish their skills/reputation while also increasing awareness of the program for National Instruments. This study adds to our understanding of why an organization may find value in offering open microcredentials as an alternative to traditional professional development and certificates for their customers and employees.


2021 ◽  
Vol 13 (16) ◽  
pp. 9171
Author(s):  
Muhandiramge Nimashi Navodana Rodrigo ◽  
Srinath Perera ◽  
Sepani Senaratne ◽  
Xiaohua Jin

Carbon estimating plays a vital role in the construction industry. The current focus on introducing zero-carbon construction projects reduces operational carbon, at the expense of Embodied Carbon (EC). However, it is important to reduce overall net carbon emissions. There are various methods to estimate carbon, but the accuracy of these estimates is questionable. This paper reviews a novel methodology, the Supply Chain based Embodied carbon Estimating Method (SCEEM), which was introduced recently to accurately estimate EC in construction supply chains. SCEEM is compared against existing EC estimating methods (Blackbook and eToolLCD) using a case study approach. It is also supplemented with a comprehensive literature review of existing EC methods. The EC values calculated using Blackbook and eToolLCD were mostly higher than SCEEM. Since SCEEM uses actual site data and considers first principles-based value addition method to estimate EC, it is considered accurate. The cross-case analysis revealed that SCEEM provided consistent results. Hence, SCEEM is recommended to accurately estimate EC of any type of project.


Author(s):  
Sonja H Bickford ◽  
Angela K Hollman ◽  
Marina Nenasheva ◽  
Pamela Lesser ◽  
Timo Koivurova

In many cases, temporary websites may be simple, accessible solutions for knowledge management and dissemination of information. However, such sites may become outdated as the funding ends, but yet in many cases, still publicly available through the Internet. The issue of website sustainability is a relevant topic for all organizations that have websites. Website lifecycle, knowledge management, and website sustainability issues are discussed through a theoretical-based literature review. These issues are then summarized and used as lessons learned for the case study approach of this paper. The aim is to identify a solution to address a website’s life and longevity, post project. A practical case study assessment of the issue of project website sustainability is needed to address the website’s longevity—post project—as creation is often made through temporary endeavors. Recommendations for future project websites are made as the outcomes and results of this study and are expressed in the form of suggested practices for project website sustainability in future projects.


Author(s):  
Naseem Hallajow

Given the deeply rooted relationship between identity and language use, this article reports on a study that explores the issue of identity as a main player in Syrian university students' language use online. In specific, it investigates how Syrian university students perform their identities through their use of language online and the types of identity transformation they experience in their online communication. To address the research questions, the study employs the case study approach in order to explore the research phenomenon very closely. The findings show that identity plays a major role in the way Syrian university students access the internet and also in the choice of language they make online.


Author(s):  
A.K. Siti-Nabiha ◽  
Sangita Jeyaram ◽  
Dayana Jalaludin

PurposeThis paper investigates how an externally imposed programme with the objective of improving the income of the poor is measured and managed by a public agency in Malaysia.Design/methodology/approachA qualitative case study approach is used in this research. The data were collected over a three-year period with interviews conducted with key officers at various levels ranging from the Ministry to the agency responsible for implementing the programme.FindingsThe introduction of the programme into the organisation's activity was loosely coupled, reflected by the way in which the programme was being implemented. There was some inter-dependency between the three hierarchical levels in terms of their performance measures and targets, responsibilities and reporting. There were no significant changes to the organisation's practices and weak linkages between the programme's objective, the formulation of indicators and the way the information was used in performance assessment. The lack of integration of the programme resulted in high importance being attached to measurement and reporting, rather than focusing on the achievement of the programme objective.Originality/valueThis paper contributes to understanding the performance management issue regarding the vertical and horizontal coupling of a system in relation to an externally derived programme.


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