Business Decisions through Mobile Computing

Virtual Teams ◽

Global Virtual Teams ◽

Team Collaboration ◽

Collaboration Technology ◽

Team Conflict ◽

Potential Benefits ◽

Unique Ability

The present global competitive landscape is urging organizations to reach beyond the conventional limits to gain competitive advantage. With the advent of information and communication technologies available, more organizations are forming Global Virtual Teams (GVTs) that promise more advantages and greater flexibility due to their unique ability to transcend the traditional boundaries of time, geographic locations, and organizational constraints. However, managing globally dispersed and culturally diverse GVTs also poses unique challenges to organizations wishing to capitalize on the potential benefits of GVTs. This chapter explores some of the documented challenges faced by GVTs due to diversity, team conflict, and collaboration technology and further argues that organizations will benefit from integrating the ThinkLet-based CE approach to GVT workflow processes. This method is intended to develop predictable patterns of team collaboration that provide a greater sense of structure in the highly uncertain environment where GVTs operate.

Application of Collaboration Technology to Manage Diversity in Global Virtual Teams

Discrimination and Diversity ◽

10.4018/978-1-5225-1933-1.ch035 ◽

2017 ◽

pp. 755-781

Author(s):

Cecilia Santillan ◽

Sujin K. Horwitz

Keyword(s):

Virtual Teams ◽

Global Virtual Teams ◽

Team Collaboration ◽

Collaboration Technology ◽

Team Conflict ◽

Potential Benefits ◽

Unique Ability

The present global competitive landscape is urging organizations to reach beyond the conventional limits to gain competitive advantage. With the advent of information and communication technologies available, more organizations are forming Global Virtual Teams (GVTs) that promise more advantages and greater flexibility due to their unique ability to transcend the traditional boundaries of time, geographic locations, and organizational constraints. However, managing globally dispersed and culturally diverse GVTs also poses unique challenges to organizations wishing to capitalize on the potential benefits of GVTs. This chapter explores some of the documented challenges faced by GVTs due to diversity, team conflict, and collaboration technology and further argues that organizations will benefit from integrating the ThinkLet-based CE approach to GVT workflow processes. This method is intended to develop predictable patterns of team collaboration that provide a greater sense of structure in the highly uncertain environment where GVTs operate.

Informatization of global economic development and place of Ukraine in the information environment

Journal of Economics and International Relations ◽

10.26565/2310-9513-2019-9-02 ◽

2019 ◽

Keyword(s):

Economic Development ◽

Global Economy ◽

World Economy ◽

Global Market ◽

Development Index ◽

The World ◽

The Impact

This publication studies the impact of information and communication technologies on the global economy; using the main Indices (Network Readiness Index, Global Innovation Index, E-Government Development Index, E-Participation Index and ICT Development Index) the authors analyzed at a on information society development. Information and communication technologies are an integral part of the global economy; the decisive factor of the country's economic development is the level of ICT use in various areas of public life. The fact of the transition from the “old industrial order” to the “new economy”, which affects the processes of production, processing and transmission of information, transforming the economy, politics and culture in the modern world, becomes obvious. The rapid development and spread of new ICT technologies acquire the nature of the global information revolution. This leads to an irreversible transformation into a new post-industrial type of society. The main idea of this research is relevant within the scientific and practical terms. The subject of the research is the informatization of global economic development. The purpose of the research is to study informatization processes and to analyze ICT as a resource of the modern development of the world economy. The object of the study is the dynamics of the informatization process development and the detailed analysis of the impact of ICT on the world economy. The scientific methods are a system analysis, a factor analysis and a graphical method. The study reveals new components of the world economy and countries’ positions on the global market. The authors conclude that due to the development of ICT, almost all areas of the economy, which have an impact on the development of states and people's welfare, are getting intensified.

Application of Collaboration Technology to Manage Diversity in Global Virtual Teams

Remote Work and Collaboration ◽

10.4018/978-1-5225-1918-8.ch008 ◽

2017 ◽

pp. 131-157

Author(s):

Cecilia Santillan ◽

Sujin K. Horwitz

Keyword(s):

Virtual Teams ◽

Global Virtual Teams ◽

Team Collaboration ◽

Collaboration Technology ◽

Team Conflict ◽

Potential Benefits ◽

Unique Ability

The present global competitive landscape is urging organizations to reach beyond the conventional limits to gain competitive advantage. With the advent of information and communication technologies available, more organizations are forming Global Virtual Teams (GVTs) that promise more advantages and greater flexibility due to their unique ability to transcend the traditional boundaries of time, geographic locations, and organizational constraints. However, managing globally dispersed and culturally diverse GVTs also poses unique challenges to organizations wishing to capitalize on the potential benefits of GVTs. This chapter explores some of the documented challenges faced by GVTs due to diversity, team conflict, and collaboration technology and further argues that organizations will benefit from integrating the ThinkLet-based CE approach to GVT workflow processes. This method is intended to develop predictable patterns of team collaboration that provide a greater sense of structure in the highly uncertain environment where GVTs operate.

Advances in Human Resources Management and Organizational Development - Collaborative Communication Processes and Decision Making in Organizations ◽

Promoting Critical Thinking in Virtual Teams

10.4018/978-1-4666-4478-6.ch011 ◽

2014 ◽

pp. 201-215 ◽

Cited By ~ 1

Author(s):

Helena Heizmann

Keyword(s):

Decision Making ◽

Critical Thinking ◽

Virtual Teams ◽

Communication Behaviors ◽

Dialogic Learning ◽

Effective Decision ◽

Effective Decision Making

Effective decision-making in a virtual environment is becoming increasingly important as more and more organizations introduce virtual teams into their global businesses. Critical thinking is a reflective practice that has been suggested to enhance the quality of group decision-making in organizations (Natale & Ricci, 2006). However, little is known about the value of critical thinking in a virtual team environment and the ways in which it can be promoted. This chapter provides a conceptual model of informed decision-making based on critical thinking. It further outlines how critical thinking can be promoted in virtual teams through an active shift towards a dialogic learning culture, constituted by collaborative communication behaviors, authentic leadership, and the use of social Information and Communication Technologies (ICTs).

Cultural Acceptance of ICTs

ICTs and Sustainable Solutions for the Digital Divide ◽

10.4018/978-1-61520-799-2.ch006 ◽

2011 ◽

pp. 105-126

Author(s):

Jasmine M. Harvey

Keyword(s):

Low Income ◽

Global Market ◽

Global Knowledge ◽

Development Tool ◽

New Information ◽

Information Ecologies

The emergence of new information and communication technologies (ICTs) has generated much debate both in and out of academia in relation to theories ranging from economic advancement to imperialism. In the context of the ‘low-income’ economies, a dominant discourse associated with ICTs persists. The discourse of development predicts that nations which have joined the global market will use ICTs to harness global knowledge that will enable them to be competitive and therefore attain development. This has led to change in policy from international to local as ICTs are embraced as the next big development tool. Recently however, there have been reports of more failures of ICTs initiatives than success as professionals in the industry complain about unsustainability of the systems. A genuine issue is that so far analysis of this discourse has tended to be economically or technically deterministic, with little attention paid to social and cultural perspectives. In order to understand how the role of norms, practices and politics of people in particular communities play in this discourse in ‘low income’ economies, over 1000 semi-qualitative questionnaires were analysed from five geographical locations in The Gambia. A key conclusion that has emerged from the research is that there are different attitudes towards the ICTs in the different locations, which vary from full acceptance to rejection of ICTs. Such diverse reactions are underpinned by the religion and information ecologies in which gender plays a critical part. This result challenges the ICT4D agenda, and might be applied to reports of unsustainable ICT initiatives, especially in Africa.

Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work ◽

Restructuring and Globalization of Telecommunications Industry

10.4018/978-1-7998-7297-9.ch062 ◽

2021 ◽

pp. 1245-1265

Author(s):

Sasmita Mohanty

Keyword(s):

Driving Force ◽

Global Economy ◽

Telecommunications Industry ◽

Advanced Technology ◽

Competitive Advantages ◽

Early 19Th Century ◽

Technology Sector ◽

Information And Communication

Restructuring and globalization are very important for every technology sector. It provides key competitive advantages to the companies over their rivals. Telecommunications sector is an important strategic segment of the modern economy. Telecommunications is also an advanced technology sector and its restructuring is essential to optimize its revenues. Now it has been evolved to information and communication technologies (ICT), which is the main driving force of growth worldwide. In fact, ICT has paved the way for modern globalization. Overall, ICT and ICT-enabled sectors are among the main contributors of global economy. This sector has passed through several restructuring and evolves continuously. Its globalization is obvious as it is the main technology which promotes globalization. In this chapter, the authors provide the restructuring of telecommunications sectors since the time of its inception in the early 19th century. They also analyzed the strategic changes that promote the restructuring and globalization of this sector.

Collaboration Among Multicultural Virtual Teams

Encyclopedia of Distance Learning, Second Edition ◽

10.4018/978-1-60566-198-8.ch044 ◽

2011 ◽

pp. 306-313

Author(s):

Kursat Cagiltay ◽

Barbara A. Bichelmeyer ◽

Michael A. Evans ◽

Trena M. Paulus ◽

Jae Soon An

Keyword(s):

Virtual Teams ◽

Ad Hoc ◽

Geographical Location ◽

Face To Face ◽

Problem Solve ◽

Virtual Setting ◽

E Mail

Due to the increasingly widespread use of various information and communication technologies (ICT), individuals from different countries and cultures are able to learn and work collaboratively in virtual environments (Mowshowitz, 1997). Electronic communication tools, such as chat, e-mail, and the World Wide Web, now make it possible for students and employees to communicate and problem solve with colleagues irrespective of geographical location (Scott, 2000). One of the major downsides of this form of collaboration, though, is that members of a virtual team do not have the advantage of face-to-face interaction and communication. Instead they must rely solely upon an assortment of computer-supported cooperative-learning and class-work tools and strategies—some planned, some ad hoc—to coordinate resources (Bichelmeyer, Cagiltay, Evans, Paulus, & An, 2004). Unfortunately, little research has been conducted to systematically investigate the dialectic between culture and computermediated communication (CMC). There is currently an insufficient understanding of how individual learning and work, cultural features, and CMC mutually influence one another in a purposeful, virtual setting.

Smart Systems Design, Applications, and Challenges - Advances in Computational Intelligence and Robotics ◽

Gamification as a Tool for Smart Tourism

10.4018/978-1-7998-2112-0.ch018 ◽

2020 ◽

pp. 363-385

Author(s):

Noelia Araújo Vila ◽

Lucília Cardoso ◽

Diego R. Toubes ◽

Alexandra Matos Pereira

Keyword(s):

Game Design ◽

New Technologies ◽

Global Market ◽

Tourism Sector ◽

Tourism Experience ◽

Tourism Destinations ◽

Game Elements

New technologies have helped to improve the tourism sector and to develop strategies that resulted in the so-called smart destinations, underpinned and transformed by modern information and communication technologies (ICTs). Besides, tourism is a global market that continuously seeks mechanisms to grab tourists' and visitors' attention. In view of that, in recent decades, the gamification concept has acquired new definitions from different perspectives, but always associated with the idea of leisure. In tourism, gamification is related with experiences, which by using game elements and digital game design techniques (virtual reality or augmented reality, among others) improve the tourist experience and the user's engagement. This chapter addresses gamification and its influence on tourism experience, together with some gamification applications' examples that can be effective mechanisms to promote tourism businesses or tourism destinations, raising engagement and generating trust.