Predicting the Adoption of Mobile Government Services

Author(s):  
Adam Vrechopoulos ◽  
Michail Batikas

Mobile government transform many of the traditional governance practices. The citizens’ adoption of M-Government services (e.g. voting, tax services, health services, etc.), however, is determined by a series of factors (e.g. ease of use, image, compatibility, etc.). This chapter investigates the predicting power of these factors towards contributing to theory building and providing direct implications that are useful for the diffusion and adoption of mobile government services in Greece. The study reviews the available literature on adoption and diffusion of innovation as well as the available relevant research insights on the mobile commerce landscape. Then, the study empirically tests the predicting power of aseries of critical variables that are theoretically related to the Greek citizens’ intention to adopt mobile government services. The findings imply that compatibility and ease of use have significant predicting power on citizens’ intention to adopt M-Government services. Direct implications and further research directions are provided at the end.

2019 ◽  
Author(s):  
Carine Khalil

BACKGROUND Women with gestational diabetes mellitus (GDM) require regular follow-ups and overall management to normalize maternal blood glucose and improve pregnancy outcomes. With the advancements made in the digital field, telemedicine is gaining popularity over traditional health care approaches in different medical fields. As for GDM, telemonitoring solutions seem to improve women’s quality of life and enhance self-management. OBJECTIVE The aim of this study is to understand, from patients’ and health care professionals’ (HCPs) perspectives, what drives the adoption and diffusion of a telemonitoring solution (myDiabby) in a context where telemonitoring activities are still not compensated like traditional follow-ups. METHODS The study was conducted in 12 diabetes services in France using myDiabby for monitoring and managing patients with GDM. A qualitative research approach was adopted for collecting and analyzing data. A total of 20 semistructured interviews were conducted with HCPs working in different health structures in France, and 15 semistructured interviews were conducted with patients who had been using myDiabby. Data were analyzed using a thematic analysis approach. RESULTS Different determinants need to be taken into consideration when adopting an innovative health technology. By drawing on the diffusion of innovation theory, a set of factors associated with the technology (the relative advantages, compatibility, ease of use, testability, and observability of the telemedicine platform) has been identified as affecting the adoption and diffusion of telemonitoring solutions in French diabetes services. In addition, data analysis shows a set of environmental factors (the demographic situation of HCPs, the health care access in rural communities, and the economic and political context in France) that also influences the spread and adoption of telemonitoring systems in French hospitals. CONCLUSIONS Even though telemonitoring activities are still not remunerated as traditional follow-ups, many French HCPs support and encourage the adoption of telemonitoring systems in GDM. As for patients, telemonitoring systems are perceived as a useful and easy way to monitor their GDM. This study contributes to recognizing the value of telemonitoring interventions in managing GDM and considering the expansion of telemonitoring to other chronic conditions.


2018 ◽  
Vol 10 (10) ◽  
pp. 3447 ◽  
Author(s):  
Steven Shiau ◽  
Chi-Yo Huang ◽  
Chia-Lee Yang ◽  
Jer-Nan Juang

Geographic information is a confluence of knowledge from spatial science, information technologies, engineering, and mathematics, etc. Effective spatial training can enhance achievement in science, technology, engineering, and mathematics (STEM) education. Therefore, the geographic information system (GIS) plays a daily role in modern STEM education. Volunteered Geographical Information (VGI) is characterized by the openness of the geographic information being generated and accumulated by volunteers. Within the VGI sphere, OpenStreetMap (OSM) is one of the most well-known VGI due to its openness, flexibility, cost-effectiveness, and web-based mapping capability, making it one of the best alternatives for use as the mapping application for STEM education. However, very few or no prior works have investigated the factors influencing the innovation diffusion of OSM in STEM education. Therefore, to fill this gap, this work aims to investigate these factors. To achieve this purpose, the authors have defined an analytic framework based on innovation diffusion theory (IDT) and the technology acceptance model (TAM). The factors influencing students’ acceptance and intention to continue using and diffusing OSM in STEM education will be investigated. Partial least squares structural equation modeling (PLS-SEM) was used to confirm the hypothesized IDT–TAM integrated model. An empirical study based on sample data collected from 145 Taiwanese undergraduate and graduate students from engineering-related institutes was used to demonstrate the feasibility of the proposed analytic framework and to derive the factors related to the adoption and diffusion of OSM in STEM education. The proposed theoretical framework forged in this study was proven to be successful. Based on the empirical study results, ease of use, observability, and compatibility are the most influential factors in OSM diffusion. Therefore, activities that enhance the ease of use, observability, and compatibility of OSM should be emphasized so that STEM students’ perception of the usefulness of the technology and their perceived attitude towards it leads to the intention to continue the use of OSM. The analytic results can serve as a foundation for the design, development, and accelerated adoption and diffusion of OSM in STEM education.


2011 ◽  
Vol 7 (3) ◽  
pp. 21-37 ◽  
Author(s):  
Vincent M.F Homburg ◽  
Andres Dijkshoorn

This article describes the trend of personalization in electronic service delivery, with a special focus on municipal electronic service delivery in the Netherlands. Personalization of electronic services refers to the one-to-one citizen orientation using authentication, profiling and customization techniques. The percentage of Dutch municipalities offering services through personalized electronic counters has increased from 14% (2006) to 28% (2009). Using binary logistic regression analyses of 2008 survey data, it is concluded that personalization is positively associated with size of municipalities but not with e-government and policy innovation statements, nor with explicit political responsibility with respect to e-government development. Based on these findings, alternative explanations for the adoption and diffusion of personalized e-government services are suggested.


2013 ◽  
Vol 16 (4) ◽  
pp. 385-404 ◽  
Author(s):  
Sylvaine Castellano ◽  
Olga Ivanova ◽  
Maâlaoui Adnane ◽  
Imen Safraou ◽  
Francesco Schiavone

2020 ◽  
pp. 1503-1524
Author(s):  
Herman Mandari ◽  
Yee-Lee Chong

The motives behind this study were to examine the moderating effect of awareness as well as direct effect of several determinants on behavioral intention to adopt m-government services. A quantitative survey was conducted in Tanzania rural area to collect data used in this study. Stratified and multi-stage sampling techniques were employed to select unit of interest. 407 usable questionnaires were collected and analyzed by using structural equation modelling. The results show that awareness does not have moderating effect on the specified model's paths. Furthermore, the study shows that relative advantage, ease-of-use, compatibility and government support have significant direct influence on rural farmers' behavioral intention to adopt m-government services. This study expands scholars' knowledge on the moderating effect of awareness on the adoption of m-government technologies, furthermore the study provides useful practical implications to policy makers on how to increase the adoption of m-government services in Tanzania rural areas.


2018 ◽  
Vol 15 (06) ◽  
pp. 1950004 ◽  
Author(s):  
Fatima Zahra Barrane ◽  
Gahima Egide Karuranga ◽  
Diane Poulin

Diffusion of innovation is a key challenge for organizations; it brings social change that alters a system's structure and how it operates. Most of the studies in this area have focused on the information and communication technologies sector (ICT). In this paper, we have sought to understand the acceptance and use of wood-based technology in the non-residential construction sector. For this purpose, we conducted a web survey of 28 engineers in Quebec's construction industry. Upon examining the survey results using the Unified Theory of Acceptance and Use of Technology (UTAUT) theory, we have proposed a conceptual framework specific to the use of wood in non-residential construction and identified the main similarities and differences according to the basic UTAUT model. We have also identified some constraints regarding the use of wood-based technology.


10.28945/3389 ◽  
2009 ◽  
Author(s):  
Syed Naqvi ◽  
Hafedh Al-Shihi

Information technology and communications have now become the main elements that move forward and help Oman in its national development process. Internet penetration in most developing countries like Oman is still low as oppose to mobiles dissemination, despite the government plans and strategies to enhance internet diffusion. Internet subscribers comprised about 2.5% of the general population of Oman. In contrast, the number of mobile holders increased substantially since the launch of these services in 1996. Prepaid mobile services and SMS were introduced in 2001 and both are currently popular with subscribers. Such fine appeal influenced many government organizations to go mobile with their services. This paper reviewed the ICT sector and the current m-government initiatives in Oman setting up the mobile services and aimed to understand the key factors to adoption and diffusion of these services.


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