Interorganizational Communications in Disaster Management

Author(s):  
Jing Yang ◽  
JinKyu Lee ◽  
Ashwin Rao ◽  
Nasrat Touqan

In response to the lessons and criticisms over the recent large-scale disasters and relief activities during the disasters, many government organizations around the world have recently launched initiatives to improve their disaster management capabilities. While a revision of disaster management capability may entail transformation of organizational structures, business processes, and technical infrastructure across multiple organizations, the field of disaster management suffers from lack of theoretical foundation. With a special emphasis on information and communication technologies (ICTs), the chapter provides a review on various issues examined in the recent disaster management literature and develops a conceptual framework of the relationships between technological properties of ICTs and multiagency collaboration in disaster management. This chapter contributes to the theoretical foundation of the field by identifying major research issues in the disaster management communications and their relationships with relevant entities and environmental factors. Discussions on future research directions are also presented.

Author(s):  
Thomas Hadrich ◽  
Ronald Maier

Modeling is a key task in order to analyze, understand, and improve business processes and organizational structures, and to support the design, implementation, and management of information and communication technologies in general and knowledge management systems (KMSs) in particular. Process-oriented knowledge management (Maier, 2004; Maier & Remus, 2003) is a promising approach to provide the missing link between knowledge management (KM) and business strategy, and to bridge the gap between the human-oriented and technology-oriented views (e.g., Hansen, Nohria, & Tierney, 1999; Zack, 1999). However, existing modeling approaches for business processes, including their extensions for KM, still lack concepts to support knowledge work, which is often unstructured, creative, and learning and communication intensive. Recently, the activity theory has been proposed to provide concepts to analyze knowledge work (e.g., Blackler, 1995), but it has not yet been integrated with business process modeling for designing KM initiatives and KMSs. The following sections analyze the characteristics of knowledge work, distinguish important perspectives for modeling in KM, and discuss extensions of process modeling approaches including activity modeling. Then, the process-oriented and the activity-oriented perspectives on knowledge work are compared and connected by means of the concept of knowledge stance.


2017 ◽  
Vol 10 (38) ◽  
pp. 175-187
Author(s):  
Petra Pártlová

Abstract Enterprise Architecture includes organizational and management part and visions and goals of the organization, business processes leading to the goals, innovation processes, control mechanisms, information and communication technologies and others. The paper focuses on one of the most important components of corporate architecture, organizational and management framework of an enterprise in terms of its present state and anticipated changes and the expected development in the context of the emerging new economy. The research was carried out in a sample of 372 enterprises from the whole Czech Republic with the sector (industrial, manufacturing, services and primary sector) and size differentiation (micro-enterprises, small and medium-sized enterprises and large enterprises according to the classification of Ministry of Industry and Trade of the Czech Republic and the EU). The statistical methods were used (p-value with Pearson Chi quadrate output) to analyses the results. The conclusion indicates a possible development in the corporate organization architecture in the context of the paradigm of changes in the external corporate environment.


Author(s):  
Ibrahim A. Alghamdi ◽  
Robert Goodwin ◽  
Giselle Rampersad

The purpose of this paper is to provide an integrated framework to evaluate organizational e-government readiness for government organizations. This framework is necessary as current ones ignore challenges that arise due to organizational transformation issues stemming from diffusion of Information and Communication Technologies (ICTs). This study adopts an e-government framework to highlight the main internal factors involved in the assessment of e-government organizational readiness and to examine how these factors lead to successful, organizational e-government readiness. The proposed framework integrates seven dimensions for evaluating organizational e-government readiness including e-government strategy, user access, e-government programs, portal architecture, business processes, ICT infrastructure, and human resources. This paper offers valuable insights to ICT managers for effectively assessing the e-government readiness of organizations to facilitate the success of e-government programs in the public sector.


2015 ◽  
pp. 1629-1650
Author(s):  
Ibrahim A. Alghamdi ◽  
Robert Goodwin ◽  
Giselle Rampersad

The purpose of this paper is to provide an integrated framework to evaluate organizational e-government readiness for government organizations. This framework is necessary as current ones ignore challenges that arise due to organizational transformation issues stemming from diffusion of Information and Communication Technologies (ICTs). This study adopts an e-government framework to highlight the main internal factors involved in the assessment of e-government organizational readiness and to examine how these factors lead to successful, organizational e-government readiness. The proposed framework integrates seven dimensions for evaluating organizational e-government readiness including e-government strategy, user access, e-government programs, portal architecture, business processes, ICT infrastructure, and human resources. This paper offers valuable insights to ICT managers for effectively assessing the e-government readiness of organizations to facilitate the success of e-government programs in the public sector.


Author(s):  
Liliana Ávila ◽  
Leonor Teixeira

This chapter aims to introduce the main concepts behind the dematerialization of business processes, which is relatively new in the academic literature, although there are already empirical evidences of the benefits arising from its implementation, especially in the public sector. The dematerialization of business processes results from the intersection of three other knowledge domains—electronic document management, workflow management, and reengineering of business processes—whose interconnections will be explored in the chapter. It also emphasizes the role of information and communication technologies as an important tool for any organization that intends to improve its performance through the better management of its information workflows. It presents a comparative analysis performed for some tools available in the market (propriety and open-source solutions) in order to help organizations to understand the benefits and commitments arising from the modernization of processes. Finally, the chapter identifies some opportunities for the conduction of future research.


2011 ◽  
pp. 2559-2569
Author(s):  
Thomas Hadrich ◽  
Ronald Maier

Modeling is a key task in order to analyze, understand, and improve business processes and organizational structures, and to support the design, implementation, and management of information and communication technologies in general and knowledge management systems (KMSs) in particular. Process-oriented knowledge management (Maier, 2004; Maier & Remus, 2003) is a promising approach to provide the missing link between knowledge management (KM) and business strategy, and to bridge the gap between the human-oriented and technology-oriented views (e.g., Hansen, Nohria, & Tierney, 1999; Zack, 1999). However, existing modeling approaches for business processes, including their extensions for KM, still lack concepts to support knowledge work, which is often unstructured, creative, and learning and communication intensive. Recently, the activity theory has been proposed to provide concepts to analyze knowledge work (e.g., Blackler, 1995), but it has not yet been integrated with business process modeling for designing KM initiatives and KMSs. The following sections analyze the characteristics of knowledge work, distinguish important perspectives for modeling in KM, and discuss extensions of process modeling approaches including activity modeling. Then, the process-oriented and the activity-oriented perspectives on knowledge work are compared and connected by means of the concept of knowledge stance.


Author(s):  
Thomas Hadrich ◽  
Ronald Maier

Modeling is a key task in order to analyze, understand, and improve business processes and organizational structures, and to support the design, implementation, and management of information and communication technologies in general and knowledge management systems (KMSs) in particular. Process-oriented knowledge management (Maier, 2004; Maier & Remus, 2003) is a promising approach to provide the missing link between knowledge management (KM) and business strategy, and to bridge the gap between the human-oriented and technology-oriented views (e.g., Hansen, Nohria, & Tierney, 1999; Zack, 1999). However, existing modeling approaches for business processes, including their extensions for KM, still lack concepts to support knowledge work, which is often unstructured, creative, and learning and communication intensive. Recently, the activity theory has been proposed to provide concepts to analyze knowledge work (e.g., Blackler, 1995), but it has not yet been integrated with business process modeling for designing KM initiatives and KMSs. The following sections analyze the characteristics of knowledge work, distinguish important perspectives for modeling in KM, and discuss extensions of process modeling approaches including activity modeling. Then, the process-oriented and the activity-oriented perspectives on knowledge work are compared and connected by means of the concept of knowledge stance.


Author(s):  
Liliana Ávila ◽  
Leonor Teixeira

This chapter aims to introduce the main concepts behind the dematerialization of business processes, which is a relatively new in the academic literature, although there are already empirical evidences of the benefits arising from its implementation, especially in the public sector. The dematerialization of business processes results from the intersection of three other knowledge domains - electronic document management, workflow management and reengineering of business processes -, whose interconnections will be explored along the chapter. It is also emphasized the role of Information and Communication Technologies as an important tool for any organization which intends to improve its performance through the better management of its information workflows. It is presented a comparative analysis performed for some tools available in the market (propriety and open-source solutions) in order to help organizations to understand the benefits and commitments arising from the modernization of processes. Finally, are identified some opportunities for the conduction of future research.


2020 ◽  
pp. 75-117
Author(s):  
A.N. Shvetsov

The article compares the processes of dissemination of modern information and communication technologies in government bodies in Russia and abroad. It is stated that Russia began the transition to «electronic government» later than the developed countries, in which this process was launched within the framework of large-scale and comprehensive programs for reforming public administration in the 1980s and 1990s. However, to date, there is an alignment in the pace and content of digitalization tasks. At a new stage in this process, the concept of «electronic government» under the influence of such newest phenomena of the emerging information society as methods of analysis of «big data», «artificial intelligence», «Internet of things», «blockchain» is being transformed into the category of «digital government». Achievements and prospects of public administration digitalization are considered on the example of countries with the highest ratings — Denmark, Australia, Republic of Korea, Great Britain, USA and Russia.


2018 ◽  
Vol 10 (10) ◽  
pp. 3513 ◽  
Author(s):  
Maja Steen Møller ◽  
Anton Stahl Olafsson

In the unfolding reality of advanced internet-based communication tools, the possibilities and implications for citizens’ e-engagement is revealing. The paper introduces different examples of e-tools used in participatory urban green infrastructure governance. E-tools here includes various location-based service apps, and volunteered geographic information stemming from social media activities, as well as public participation geographic information system approaches. Through an analytical framework describing five categories, we discuss the different scopes and possibilities, as well as general barriers and problems to participatory e-tools. We suggest some basic premises for the application of e-tools in urban green infrastructure governance and discussed future development of this field. E-tools can allow interaction between citizens, public authorities, and other stakeholders; however, research on the implications of such location-based governance is needed to make full use of the rapid on-going development of such information and communication technologies, and to avoid possible pitfalls. We suggest that future research into this area of environmental–social–technical solutions should test, discuss, and develop frameworks and standards, for the use of different e-tools in combination with offline approaches.


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