Towards a Bespoke Framework for Eliciting Consumer Satisfaction in Second Life

Author(s):  
Mitul Shukla ◽  
Marc Conrad ◽  
Nik Bessis

The approach taken to data gathering, analysis, and interpretation in the context of the framework is described; as well as refinements made to the framework as a consequence of emergent themes revealed through the analysis of the gathered data.

Author(s):  
Robert Hancock ◽  
Mindy Crain-Dorough ◽  
Becky Parton ◽  
Jeff Oescher

This chapter proposes to outline a process of virtual ethnography that combines emic and etic methods of data gathering adapted to the virtual context to provide a ‘true’ (Richardson, 2000) accounting of the social constructs inherent in the virtual world. The first section of this chapter discusses the unique characteristics of virtual ethnography when used to explore virtual environments such as Second Life or MMORPGs such as World of Warcraft. The second section presents some of the methodological issues related to conducting such research. Finally, the third section offers for consideration some unique challenges related to the application of such methods. Two concerns are discussed: 1) identifying an understanding the phenomenological structures unique to a particular virtual environment and 2) the implications of such knowledge with regard to the design of new virtual educational environments.


2003 ◽  
Vol 18 (2) ◽  
pp. 35-45 ◽  
Author(s):  
Frankie K. Dissinger

This article describes the development of a course sequence in assistive technology (AT) that was offered over a four year period for special educators, speech/language therapists, and occupational therapists. The course participants learned how to assess student needs for AT, what AT devices were available, and how to make good decisions within the IEP team process for students with disabilities. The major sections of the course were data-gathering frameworks, legal issues, augmentative communication devices, and computer access adaptations and software. Follow-up consumer satisfaction of the course by the participants is also summarized. One of the most beneficial residuals from the course was a short-term AT equipment loan program.


REVITALISASI ◽  
2020 ◽  
Vol 8 (1) ◽  
pp. 56
Author(s):  
Dessy Kusuma Wardani ◽  
Edy Swasono

This study aims to identify the dominant factors of the successful implementation of benchmarking on the performance of contracting companies and test the significance of the application of benchmarking on the performance of contracting companies. The research sample was saturated samples of 65 qualified contractor companies. The method and type of research used were correlational methods of multiple regression analysis using SPPS. The results of the study concluded that 1.Benchmarking significantly influences the performance of contracting companies in the Blitar City DPUPR; 1. The ranking of success factors for the Blitar City contractor companies in the process of implementing benchmarking (1) planning, (2) data collection, (3) acception and action and (4) analysis; 2.Benchmarking has proven to significantly improve company performance as measured by increasing (1) Corporate Finance (2) Company productivity, (3) DPUPR Consumer Satisfaction, (4) Community Satisfaction, (5) Quality of the company's construction technical personnel, (6) Satisfaction employee work, (7) Project acquisition rate in one year, (8) Effective completion of construction work, (9) Construction product quality.


Liquidity ◽  
2018 ◽  
Vol 7 (1) ◽  
pp. 53-62
Author(s):  
Siti Maryama ◽  
Yayat Sujatna

The purpose of this study is to (1) analyzing the level of retail mix consumer satisfaction; (2) analyze the dominant variable in retail mix consumer satisfaction; (3) analyze the difference of retail mix consumer satisfaction performed. The observed of the retail industry is Alfamidi and Indomaret. The study was designed into a descriptive-quantitative method. The source of primary data obtained from the questionnaire of 100 respondents. The formulating variable of retail mix includes: merchandise assortments, pricing, customer services Store design and display, communication mix, and location. Data analyze by using descriptive, analysis of factors, and t-test. The result confirmed that the level of retail mix consumer satisfaction in both industry is relatively similar. However, it can be stated that the respondents were more satisfied to Indomaret compared with Alfamart.


2020 ◽  
pp. 7-31
Author(s):  
Gino Mazzoli
Keyword(s):  

La rivoluzione delle nuove tecnologie non ha l'aria di essere una delle tante svolte nella storia dell'umanità. È come se l'invenzione della ruota, del treno, dell'elettricità e del computer si fossero unificate come forza d'impatto e moltiplicate per un numero infinito di volte. Non stiamo parlando di una singola invenzione, ma di una catena di invenzioni a getto continuo. La velocità con cui vengono introdotte queste innovazioni impedisce un adattamento emotivo e cognitivo sul piano sia individuale che sociale. In particolare, le due variabili essenziali dell'esperienza umana (spazio e tempo) sembrano venire espulse. Questa rivoluzione impatta un immaginario collettivo dominato dalla bulimia di esperienze, beni e diritti che viene espanso all'ennesima potenza dalla performatività tecnologica. E tuttavia questa scena (vissuta in modo inconsapevole, a prezzo di nuovi disturbi psichici come la depressione che è diventata la malattia più diffusa nell'Occidente) è stata sospesa dal Covid, uno stop globale che ha consentito a tutti di vedere il brodo culturale in cui eravamo immersi e di nominare i problemi che ci attraversano. In particolare, la tenuta psichica dell'individuo può essere posta come un nodo politico che riguarda tutti. Una considerazione disincantata della scena può consentire di vedere il virtuale come veicolo non solo di manipolazione e bilocazione fuorviante in realtà aumentate e second life, ma anche come sviluppo della dimensione interiore. Proprio al culmine di una deriva antiumana si apre dunque uno spazio per far transitare nel nuovo mondo in arrivo la specificità e la complessità della nostra specie.


2016 ◽  
Vol 13 (1) ◽  
pp. 131-143
Author(s):  
Julie Boyles

An ethnographic case study approach to understanding women’s actions and reactions to husbands’ emigration—or potential emigration—offers a distinct set of challenges to a U.S.-based researcher.  International migration research in a foreign context likely offers challenges in language, culture, lifestyle, as well as potential gender norm impediments. A mixed methods approach contributed to successfully overcoming barriers through an array of research methods, strategies, and tactics, as well as practicing flexibility in data gathering methods. Even this researcher’s influence on the research was minimized and alleviated, to a degree, through ascertaining common ground with many of the women. Research with the women of San Juan Guelavía, Oaxaca, Mexico offered numerous and constant challenges, each overcome with ensuing rewards.


Sign in / Sign up

Export Citation Format

Share Document