Advanced Technologies and Tourism Behaviour

2011 ◽  
pp. 171-189
Author(s):  
Eleonora Pantano ◽  
Rocco Servidio
Keyword(s):  
Decision Making ◽  
Tourism Industry ◽  
Global Perspective ◽  
Decision Making Process ◽  
Web Based ◽  
Pervasive Environments ◽  
Advanced Technologies ◽  
Tourism Sector ◽  
Information And Communication ◽  
Efficient Integration

The current chapter provides an overview of the most advanced technologies for tourism sector, with emphasis on pervasive environments, which represent innovative systems based on an efficient integration of Virtual Reality (VR) and affective world. The aim is to show how tourism industry might exploit the current advances in Information and Communication Technology (ICT), such as VR, web-based technologies, mobile devices, etc., to catch tourists’ attention and gain competitive advantages over competitors. In particular, these technologies are capable of promoting touristic destination in a global perspective and affect potential tourist decision-making process, by investigating the main characteristics and possible integrations. Moreover, especially pervasive environments are efficient tools to entertain and attract tourists’ interest, by showing potential destinations in an innovative and exciting way capable of influencing users’ decision-making process. In addition, this chapter outlines the possible implications for both marketers and tourists.

Information Exchange (IE) Among Multi-Stakeholders for Improving Decision Making

2021 ◽  
Author(s):  
◽  
Ali Bazarah
Keyword(s):  
Decision Making ◽  
Information Exchange ◽  
Qualitative Evaluation ◽  
Decision Making Process ◽  
Actual Behavior ◽  
Good Theory ◽  
Multiple Stakeholders ◽  
Web Based ◽  
Mixed Methods Approach ◽  
Needed Information

Information Exchange (IE) is an important area of research in Information System (IS), yet there is a lack of theory that explains it. Existing studies usually borrow different theories from other fields to explain IE, but these theories describe the aspects that are associated with IE, not the actual behavior of IE. Additionally, a framework that guides the design of an IE platform to support IE among multiple stakeholders with the purpose of improving the decision-making process does not exist. To address these literature gaps, this dissertation first proposes a theory of Information Exchange (ToIE) to explain IE behavior and its impact on the decision-making process among multi-stakeholders. A qualitative evaluation of ToIE demonstrates that it meets the virtues of a good theory. Second, this dissertation develops an Information Exchange Decision Support (IEDS) framework that can guide the design of IE platforms for multiple stakeholders. The qualitative evaluation shows that the IEDS framework is useful for identifying the stakeholders, specifying the needed information to be exchanged, and maintaining the needed system factors necessary for IE. The IEDS framework is further instantiated to an IE platform named SES-IE. The SES-IE platform is a web-based application that facilitates the information exchange among scholarship organizations, employers, and students, and supports their decision-making process. The SES-IE platform was evaluated using a mixed-methods approach to measure the usability, usefulness, and satisfaction of the system. The successful instantiation of the SES-IE platform shows that the IEDS framework is useful for building an effective IE platform. This dissertation makes theoretical and practical contributions.

scholarly journals Perception of Country Tourism on Tourism Quality in Lake Toba North Sumatera 2020

2021 ◽  
Vol 4 (1) ◽  
pp. 180-188
Author(s):  
Solahuddin Nasution ◽  
Samerdanta Sinulingga ◽  
Arwina Sufika
Keyword(s):  
Decision Making ◽  
Quantitative Data ◽  
Oil And Gas ◽  
Tourism Industry ◽  
Reliability Test ◽  
Analysis Method ◽  
Tourism Sector ◽  
Quantitative Data Analysis ◽  
North Sumatra ◽  
Oil And Gas Sector

The tourism industry as a foreign exchange earner for the non-oil and gas sector in Indonesia has contributed US $ 16.426 billion in 2018 or around 200 trillion rupiahs. North Sumatra Province is one of the government's priorities in the tourism sector, measured from the construction of Sisingamangaraja XII International Airport in Silangit, the establishment of the Lake Toba Super Priority National Tourism Strategic Area (KSPN). The current Ministry of Tourism has made significant reforms, namely changing the focus from quantity tourism to quality tourism. The development of tourism quality that is currently underway in the Lake Toba area is then measured from the perceptions of tourists who respond to the quality values they have received while in the tourist area of Lake Toba. The theory used in this research is the theory of tourism by Nare, and the theory of foreign tourists by Ghanem. Furthermore, the method used is the quantitative data analysis method. Based on the results of the study it was found that the Cronbach's Alpha value was 0.931> 0.60, so as the basis for decision making in the reliability test, it can be concluded that the data tested was reliable or consistent and reliable. Tourism actors involved in the research were also mostly tourism actors in 2004, so based on their answers it was found that there was a significant change in perceptions of foreign tourists, namely 0.931%.

scholarly journals A Web-Based Tourist Decision Support System for Agra City

2011 ◽  
pp. 51-54
Author(s):  
Sunil Pratap Singh ◽  
Jitendra Sharma ◽  
Preetvanti Singh
Keyword(s):  
Decision Support ◽  
Decision Support System ◽  
Information And Communication Technologies ◽  
Support System ◽  
Communication Technologies ◽  
Tourism Industry ◽  
Web Based ◽  
Cultural Aspects ◽  
Information And Communication ◽  
Agra City

In the last decade the use of Information and Communication Technologies (ICT) have boomed in many sectors, such as business, education, commerce and have profound implications for the tourism industry. They are being used extensively in a great variety of functions and count innumerable applications. Among these, Decision Support System (DSS) plays a fundamental role for their capacity to give tourist managing their tours and to base all the decisions concerning to queries on the climate, road conditions, cultural aspects, lodging, health facilities, banking, etc. of the location to be visited on sound and rational bases. In the present paper, a Web-Based Tourist Decision Support System (WTDSS) for Agra City has been developed that allows the traveling community to find their route in city and ask for information about sights, accommodations and other places of interest which are near by to him to improve the convenience, safety and efficiency of travel.

scholarly journals Utility of primary scientific literature to environmental managers: an international case study on coral-dominated marine protected areas

2017 ◽  
Author(s):  
Chris Cvitanovic ◽  
Christopher Fulton ◽  
Shaun Wilson ◽  
Lorrae van Kerkhoff ◽  
Ingrid Cripps ◽  
...  
Keyword(s):  
Decision Making ◽  
Protected Areas ◽  
Marine Protected Areas ◽  
Scientific Literature ◽  
Scientific Information ◽  
Limiting Factor ◽  
Decision Making Process ◽  
Management Plans ◽  
Efficient Integration

Integration of scientific information into the decision-making process for the management of marine resources remains a significant challenge, with the inaccessibility of primary scientific literature to environmental practitioners identified as a key limiting factor. Here, we quantify the use of primary scientific literature in environmental management plans, and explore potential barriers to the efficient integration of such scientific information into the decision-making process. Through a case study of coral dominated Marine Protected Areas (MPAs) spanning three countries (Australia, Kenya and Belize), we find that primary scientific literature represents only 14% of information cited in management plans. Such a low proportion is likely to be symptomatic of several issues regarding the accessibility of primary scientific literature to MPA managers, such as: 1. Long publication times for articles (average 40.2 ± 1.8 months); 2. Subscription-only access (up to 56% of articles behind paywalls); and/or 3. Poor articulation of management implications (only 19% of articles provided clear outcomes relevant to management). Such impediments can undermine the adaptive governance of MPAs, so we suggest improvements to knowledge transfer among scientists and managers via a diversity of approaches including knowledge brokers, boundary organisations, knowledge co-production and management-orientated summaries in research articles.

scholarly journals Leveraging inter-tourists interactions via chatbots to bridge academia, tourism industries and future societies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Davide Calvaresi ◽  
Ahmed Ibrahim ◽  
Jean-Paul Calbimonte ◽  
Emmanuel Fragniere ◽  
Roland Schegg ◽  
...  
Keyword(s):  
Information And Communication Technologies ◽  
Service Providers ◽  
Tourism Industry ◽  
Future Research ◽  
Proof Of Concept ◽  
Content Type ◽  
Tourism Sector ◽  
Information And Communication ◽  
Tourism And Hospitality ◽  
Multi Stakeholder

PurposeThe tourism and hospitality sectors are experiencing radical innovation boosted by the advancements in Information and Communication Technologies. Increasingly sophisticated chatbots are introducing novel approaches, re-shaping the dynamics among tourists and service providers, and fostering a remarkable behavioral change in the overall sector. Therefore, the objective of this paper is two-folded: (1) to highlight the academic and industrial standing points with respect to the current chatbots designed/deployed in the tourism sector and (2) to develop a proof-of-concept embodying the most prominent opportunities in the tourism sector.Design/methodology/approachThis work elaborates on the outcomes of a Systematic Literature Review (SLR) and a Focus Group (FG) composed of experts from the tourism industry. Moreover, it presents a proof-of-concept relying on the outcomes obtained from both SLR and FG. Eventually, the proof-of-concept has been tested with experts and practitioners of the tourism sector.FindingsAmong the findings elicited by this paper, we can mention the quick evolution of chatbot-based solutions, the need for continuous investments, upskilling, system innovation to tackle the eTourism challenges and the shift toward new dimensions (i.e. tourist-to-tourist-to-chatbot and personalized multi-stakeholder systems). In particular, we focus on the need for chatbot-based activity and thematic aggregation for next-generation tourists and service providers.Originality/valueBoth academic- and industrial-centered findings have been structured and discussed to foster the practitioners' future research. Moreover, the proof-of-concept presented in the paper is the first of its kind, which raised considerable interest from both technical and business-planning perspectives.

scholarly journals A Perspective Research on Information Systems in Tourism Sector in Kerala

2019 ◽  
Vol 8 (2S10) ◽  
pp. 927-934
Keyword(s):  
Information Systems ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Tourism Industry ◽  
Ecological Impacts ◽  
Diverse Range ◽  
Tourism Sector ◽  
The World ◽  
Information And Communication ◽  
Types Of Information

Tourism, a multi-dimensional and multi-faceted activity with diverse social, cultural, economic and ecological impacts, got evolved as one of the largest and most significant economic sectors in the world. The lure of tourism as an engine of economic growth and diversification has been urging each and every country in the world to develop and promote it in the most possible manner (Dileep, 2018). As per the current projections, tourism is tend to grow further and it will remain as one of the most vibrant, growing and economically useful activities in the world having wide social and cultural ramifications in the years to come as well. Being an amalgam of industries, this sector includes a diverse range of industries like, intermediaries; transportation; accommodation; entertainment and recreation; shopping; hospitality; and infrastructure. Complex linkages and interrelationships exist among the various individual sectors of the tourism industry. The post second world war era has witnessed tremendous growth of tourism and in the same era has recorded the evolution and growth of information and communication technology as well. Information Technology has become one of the most fundamental and vital components of the successful businesses and organizations and is a major facilitator. In the growth of tourism as a major social phenomenon in the 21st century, Information and communication technology (ICT) too had played significant roles. Indeed, the relationship between tourism and ICT was symbiotic as well, since the latter sector got many opportunities for the application of it in the tourism sector, like in the air transportation which was a pioneer in developing transaction systems for handling the cumbersome booking data in the 1950s and 60s. Information systems for the core of ICT applications in businesses and organisations. Tourism Sector too has been using different types of information systems intensively in the international scenario. Kerala, one of the late entrants in the international tourism, has turned to be successful international tourist destinations within a few decades of time. The number of tourism arrivals has been registering consistent growth and the industry got expanded exponentially in Kerala. To compete globally, tourism of anywhere requires a variety of information systems. Kerala tourism industry is also not an exception to this. In this context, a study on the current usage of information systems in the tourism sector in Kerala seems inevitable. The study has to focus upon the types of information systems used by the tourism industry in Kerala, efficiency as well as the impacts of the usage of such information systems by the industry, comparing the scenario with the international standards and also to discuss about the future to suggest suitable solutions to look ahead to have more competence by the Kerala tourism

scholarly journals The Effects of E-Tourism to The Development of Tourism Sector in Indonesia

2016 ◽  
Vol 10 (2) ◽  
pp. 59 ◽  
Author(s):  
Claresta Janice Jonathan ◽  
Riswan Tarigan
Keyword(s):  
Economic Development ◽  
Regression Model ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Empirical Model ◽  
Multivariate Regression ◽  
Tourism Industry ◽  
Multivariate Regression Model ◽  
Tourism Sector ◽  
Information And Communication

Indonesia is a nation that ethnically and culturally unique and diverse. It has potentials to leverage the growth of its tourism sector. The sector has become important to boost not only regional and also  nation- wide economic development. It can be growth further to a much larger scale by effectively utilising the pervasiveness of the information and communication technology (ICT). For example, ICT may facilitate the growth with e- tourism, which is an Internet-based marketing method. This work intends to understand the potential of using e-tourism and its effects on the development of  the  sector. Specifically, the study evaluates how the aspects  of marketing, business, and e-tourism are affected by the use of ICT and how they affect the growth of the tourism industry. A multivariate regression model is constructed to assess the case quantitatively. The empirical model suggests that the e-tourism may contribute the growth of the tourism sector by about 40%.

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