Mitigation of Conflicts in Academic Institutions
Conflicts arise in academic institutions due to many reasons, which are counterproductive and have to be resolved. Conflicts arise due to lack of communication, missing authority, and not properly assigning responsibilities. Hence, the tools and techniques to resolve conflicts are evident. Conflict resolution is a daunting task. One of the important reasons for conflicts is the lack of proper communication between the members in the hierarchy, which has to be addressed. Conflict management can be done effectively by enhancing communication between all stakeholders and by training all those who are involved. Mitigation and resolving conflicts should always be the major focus activities. In academia, conflicts often take place between the faculty, students, and the administration. Differences in goals, misinterpretation of institutional rules, breaches of contracts, power struggles, and personal antagonisms are all possible sources of conflict. In this chapter, the authors examine how conflicts can arise in academic institutions and how they can be effectively managed and resolved.