scholarly journals Analysing Critical Success Factors for Supporting Online Shopping

2021 ◽  
pp. 473-491
Author(s):  
Maria Leonilde R. Varela ◽  
Goran D. Putnik ◽  
Maria do Sameiro Carvalho ◽  
Luís Ferreira ◽  
Maria Manuela Cruz-Cunha ◽  
...  
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Online Shopping ◽  
Critical Factors ◽  
Critical Success ◽  
Successful Business ◽  
User Friendly

Online shopping is nowadays is a highly frequent action but there are several critical factors that have to be considered for enabling websites and platforms to be able to offer all necessary requisites for guaranteeing user friendly, secure and also enjoyable shopping experiences to clients, offering them exactly what they expect to buy, and quickly find, among a huge offer available online. In this paper, a set of considered critical success factors are analysed on a set of top ranked websites, about luxurious furniture, to understand to what extent these critical factors are satisfied. The results can be taken into consideration for implementing a successful business through e-commerce from herein analysed perspectives.

scholarly journals Analysing Critical Success Factors for Supporting Online Shopping

2017 ◽  
Vol 9 (2) ◽  
pp. 1-19
Author(s):  
Maria Leonilde R. Varela ◽  
Goran D. Putnik ◽  
Maria do Sameiro Carvalho ◽  
Luís Ferreira ◽  
Maria Manuela Cruz-Cunha ◽  
...  
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Online Shopping ◽  
Critical Factors ◽  
Critical Success ◽  
Successful Business ◽  
User Friendly

Online shopping is nowadays is a highly frequent action but there are several critical factors that have to be considered for enabling websites and platforms to be able to offer all necessary requisites for guaranteeing user friendly, secure and also enjoyable shopping experiences to clients, offering them exactly what they expect to buy, and quickly find, among a huge offer available online. In this paper, a set of considered critical success factors are analysed on a set of top ranked websites, about luxurious furniture, to understand to what extent these critical factors are satisfied. The results can be taken into consideration for implementing a successful business through e-commerce from herein analysed perspectives.

A review on the identification of total productive maintenance critical success factors for effective implementation in the manufacturing sector

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sudhir Chaurey ◽  
Shyamkumar D. Kalpande ◽  
R.C. Gupta ◽  
Lalit K. Toke
Keyword(s):  
Literature Review ◽  
Critical Success Factors ◽  
Success Factors ◽  
Manufacturing Sector ◽  
Successful Implementation ◽  
Critical Factors ◽  
Total Productive Maintenance ◽  
Content Type ◽  
Effective Implementation ◽  
Critical Success

PurposeThe purpose of this paper is to carry out the literature search on manufacturing organizations and total productive maintenance (TPM). This research aims at studying TPM attributes and barriers in line with the TPM framework for effective implementation of TPM. This study identifies the barriers in TPM implementation and the critical success factors (CSFs) for effective TPM implementation.Design/methodology/approachIn this manuscript, the study of TPM in the manufacturing sector has been considered a broad area of the research and emphasis on the TPM literature review, which primarily relates to the contribution of manufacturing sector and employment availability. Next sections covers TPM history, importance, justification, pillars, obstacles and TPM implementation procedure and models. Thereafter author identified the gaps in existing literature.FindingsThe existing literature shows that very few TPM implementation models are available for the manufacturing sector. The study also found that there is no systematically conducted large-scale empirical research which deals with TPM implementation. In order to bridge this gap, an investigation into the successful implementation of TPM in is truly needed. The finding of the literature shows that there is a need of TPM model specially developed for the manufacturing sector. The identified critical factors derived from the extensive literature review help to overcome the barriers for effective TPM implementation.Research limitations/implicationsThis review study is limited to Indian manufacturing industries. The identified TPM CSFs are based on the TPM pillars and their sub-factors. This cross-sectional study was based on the existing TPM model.Practical implicationsThis paper can increase the significance of TPM strategy, which could help managers of organizations to have a better understanding of the benefits of implementing TPM and therefore enable patient satisfaction within their organizations.Originality/valueThe literature review covers methodical identification of TPM barriers and critical factors for maintenance performance improvements. It allows the practitioners to apply these identified CSFs for TPM implementation to achieve an improvement in industrial performance and competitiveness.

Key critical success factors of BPM implementation: a theoretical and practical view

2019 ◽  
Vol 26 (1) ◽  
pp. 239-256 ◽  
Author(s):  
Bruna Kaziano do Amaral Castro ◽  
Aline Dresch ◽  
Douglas Rafael Veit
Keyword(s):  
Design Methodology ◽  
Business Process Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Process Management ◽  
Practical Experience ◽  
Bibliographic Database ◽  
Critical Factors ◽  
Content Type ◽  
Critical Success

Purpose The purpose of this paper is to identify the key critical factors that affect the success of Business Process Management (BPM) implementations, considering the literature and experts practical experience. Design/methodology/approach A systematic literature review (SLR) was conducted, and 25 articles from 12 different countries were selected and analyzed. In addition, through a survey, 113 BPM experts were consulted in order to assist in the evaluation of critical success factors (CSFs) initially identified in the bibliography. Findings All CSFs identified in the literature were accepted as real critical factors according to the tacit knowledge of the experts. Thus, the factors identified in the literature and approved to a large extent by the experts can serve as a basis for organizations and professionals who want to implement BPM to know of their existence, to relate to them, to control them and thus to potentiate the success of the implementation. Originality/value The construction of the theoretical framework based on SLR on BPM is a contribution to the bibliographic database. Another contribution is the identification and synthesis of the CSFs most cited by different authors from 12 different countries and its analysis by professionals on BPM.

scholarly journals Critical Success Factors Affecting E-Government Policy Implementation in Pakistan

2016 ◽  
Vol 8 (1) ◽  
pp. 102-126 ◽  
Author(s):  
Waqar Siddique
Keyword(s):  
Policy Implementation ◽  
Government Policy ◽  
Critical Success Factors ◽  
Success Factors ◽  
Local Level ◽  
National Policy ◽  
Implementation Process ◽  
Main Question ◽  
Critical Factors ◽  
Critical Success

Abstract: This research turns e-government policy into practice in two ways, firstly to distil the lessons from existing evidence and experience about e-government implementation of policies and secondly by assessing the quality of the evidence, gaps in the existing research, and ways that research findings can support the implementation process in Pakistan. The main question, therefore, is how far national policy aspirations translate into actions, which are meaningful, tangible and measurable at a local level. This means the consistency of the goals at all levels remain the same i.e., macro and micro levels. This study identifies critical factors that determine the faith of policy implementation in Pakistan. The proposed model, which is based on these critical factors, is validate by analyzing different hypothesizes using empirical analysis i.e., quantitative and qualitative. This study provides a fair idea about intrinsic and extrinsic behavior of these critical success factors towards e-government policy implementation concerning Pakistan. This study also facilities successful e-government implementation in Pakistan by setting direction and guidelines for all implementation stakeholders.

scholarly journals Critical success factors in e-marketing adoption and implementation among the fast-moving consumer goods retailers in Zimbabwe

2021 ◽  
Vol 26 (2) ◽  
pp. 159-177
Author(s):  
Reason Masengu ◽  
JJ Prinsloo ◽  
Theuns Pelser
Keyword(s):  
Consumer Goods ◽  
Fast Moving ◽  
Computer Literacy ◽  
Critical Success Factors ◽  
Success Factors ◽  
Online Shopping ◽  
Infrastructure Development ◽  
Critical Success ◽  
Adoption And Implementation ◽  
Fast Moving Consumer Goods

The institutionalization of e-marketing strategies, their adoption, and implementation hinges on the customers' perceptions of the critical success factors that the literature identifies in terms of an online competitive advantage, online shopping infrastructure development, online customer relationship, and online shopping risk. To assess the critical success factors, a sample of 300 customers of the fast-moving consumer goods retailers throughout the provinces of Zimbabwe participated in this study. The results indicated that customers' province of residence, their education and computer literacy levels are significantly associated with the critical success factors (CSFs) of e-marketing adoption and implementation. However, the study found that gender does not significantly affect the e-marketing CSFs. It is suggested that the demographic characteristics, related to education, computer literacy levels, and the province of residence are the strategic criteria for niche market segmentation and development that the fast-moving consumer goods retailers need to leverage for the successful adoption and implementation of e-marketing.

scholarly journals Critical Success Factors influencing Web-Based Decision Support Systems in Online Shopping Context

2014 ◽  
Vol 8 (3) ◽  
pp. 1364-1371
Author(s):  
Mohammed A. I. Ayoub
Keyword(s):  
Decision Making ◽  
Decision Support ◽  
Decision Support Systems ◽  
Critical Success Factors ◽  
Success Factors ◽  
Online Shopping ◽  
Support Systems ◽  
Quality Data ◽  
Web Based ◽  
Critical Success

Web-based decision support systems are increasingly used over the past years. However, few studies have been conducted on evaluation of web-based decision support systems especially in the field of online shopping. This paper attempts to explore the critical success factors that influence decision making satisfaction in online shopping context by providing a conceptual model for this purpose. Although there are various factors which contribute in making online shopping decisions but this study focuses on five factors i.e. web site quality, data quality, knowledge management, decision making satisfaction, and perceived net benefit. Also, this research will use existing models that explain and predict information systems success. However, these success models need to be updated to recurrent industry developments since the updating existing IS success models, a better understanding of web-based DSS practitioner success can be achieved.

Critical Success Factors in a Six Dimensional Model CRM Strategy

2021 ◽  
pp. 2105-2118
Author(s):  
José Duarte Santos ◽  
José Pita Castelo ◽  
Fernando Almeida
Keyword(s):  
Human Resources ◽  
Critical Success Factors ◽  
Success Factors ◽  
Business Processes ◽  
Critical Factors ◽  
Dimensional Model ◽  
Customer Data ◽  
Critical Success

Companies of various sizes and structures have progressively adopted specialized CRM software that aims to capture customer data and prospects, streamline business processes and provide greater visibility for the business. The result of these initiatives has been very heterogeneous and strongly dependent of several factors, such as the experience, partnerships and qualification of the human resources that these companies possess. In this sense, it becomes pertinent to identify the critical success factors for the launching of a CRM strategy. The findings establish a six-dimensional model composed of sixty-five critical factors. These factors and their relationship between them are presented and discussed in this chapter.

Coaching: from challenge to opportunity

2016 ◽  
Vol 35 (4) ◽  
pp. 448-463 ◽  
Author(s):  
Athanassios Mihiotis ◽  
Niki Argirou
Keyword(s):  
Design Methodology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Clear Understanding ◽  
Critical Factors ◽  
Current Form ◽  
Content Type ◽  
Critical Success ◽  
Development Tool

Purpose – The purpose of this paper is to present coaching opportunities and applications in the workplace as well as to point out that organizations that want to leverage the benefits of coaching must be mature enough to have certain processes and practices in place. A further purpose of this paper is to gain some insight regarding several critical success factors are not well understood by organizations and to identify possible areas for improvement for them. Design/methodology/approach – The authors first presents the environment in which coaching was developed, from which disciplines was it affected, and how it was shaped into its current form. Then the authors focus on coaching used as a business development tool and critical factors that play an important role in the effectiveness of coaching from the organizations’ side are presented. The paper ends with some qualitative conclusions. Findings – The value that organizations realize form coaching is proportional to the quality of coaching delivered. Organizations that invest in quality coaches, have, themselves, a clear understanding of what coaching really is and actively support coaching initiatives at every aspect of coaching’s procedure, can reap the greatest benefits from it. Originality/value – Several studies have been conducted to determine the organization-dependent factors that affect coaching and the quality of the result. However, do date it has not been highlighted that organizations that want to leverage the benefits of coaching must be mature enough to have certain processes and practices in place. Furthermore, possible areas for improvement for companies are identified regarding several critical success factors that are not well understood by them.

scholarly journals Team coaching in the workplace: Critical success factors for implementation

2019 ◽  
Vol 17 ◽  
Author(s):  
Badelisile M. Maseko ◽  
Rene Van Wyk ◽  
Aletta Odendaal
Keyword(s):  
Conceptual Framework ◽  
Employee Engagement ◽  
Critical Success Factors ◽  
Success Factors ◽  
Successful Implementation ◽  
Critical Factors ◽  
Structured Interviews ◽  
Enabling Factors ◽  
Critical Success ◽  
Team Coaching

Orientation: There is a scant availability of clear practice guidelines for the implementation of team coaching in organisations. Challenges and enabling factors in the implementation of team coaching require further exploration.Research purpose: This study aims to develop a conceptual framework that identifies the critical success factors that play a role in the implementation of team coaching in organisations.Motivation for the study: This study contributes towards the understanding of team coaching implementation in the workplace. Informed knowledge of critical factors may guide the practice of team coaching and assist in the development of a conceptual framework for such coaching.Research approach/design and method: A constructivist qualitative research method was adopted. A case study approach was used, with seven experienced subject matter experts selected by means of purposive snowballing. Data were collected using semi-structured interviews and analysed using thematic analysis.Main findings: Results of the thematic analysis indicate that to integrate successful team coaching into any organisation, effective analysis of an organisational context is required, that is, leadership stakeholders, team effectiveness, competency of a coach and employee engagement. Constraints that may prevent successful implementation of team coaching are identified.Practical/managerial implications: The findings provide a platform to enhance the understanding and knowledge of the complexities of team coaching within organisations.Contribution/value-add: The main contribution of the study is the identification of critical factors in the pre-, during and post-implementation phases of team coaching. This conceptual framework could serve as a guide for team coaching interventions in South African contexts.

Critical success factors for biotechnology industry in Canada

1969 ◽  
Vol 13 (2) ◽  
Author(s):  
Sandra Vanderbyl ◽  
Sherry Kobelak
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Unmet Need ◽  
Biotechnology Industry ◽  
Government Support ◽  
Target Market ◽  
Critical Factors ◽  
Data Set ◽  
Knowledge Assets ◽  
Critical Success

Critical success factors and performance indicators provide the biotechnology industry with a foundation on which to grow and manage risks. In a recent survey of 247 biotechnology companies across Canada, elements critical for sustainability in the industry were investigated. The industry's dependence on intellectual property (IP) protection and strategic product development were significant findings with the top five critical factors being entrepreneurial environment, product distribution to target market, product focus, policies to protect IP and value of the firm's knowledge assets. When the data set was segregated based on stage of company development, there was a shift in what was considered a priority. Earlier stage companies, not yet self-sustaining, are more focused on funding with a dependence on external factors such as government support. The later stage companies, having access to product-derived funds, are more able to build internal resources with programmes directed at retaining and educating employees. Even with divergent interests, regardless of stage of company, IP and knowledge assets are key elements for success in this research and development rich industry. By understanding critical factors and changing priorities during business development, the industry will service an unmet need, facilitating modification of current marketing and business structure models. The results will promote sustainability in the industry as a whole.

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