Organizational Impacts and Social Shaping of Web Management Practice

Author(s):  
Kristin R. Eschenfelder

The extraordinary growth of individual and organizational use of the Internet, particularly the Web, during the past decade has led scholars to question the social impacts of this incredible technology diffusion. In this chapter, I discuss a currently under-explored aspect of the social impacts of Web usage–the impacts of ongoing Web information system management (Web management) on the organizations and employees that maintain commercial Web sites (Web managers). This chapter is organized in the following manner. In the first section, I describe how this chapter supports the book’s theme. I then introduce key principles of social informatics and my general research approach and discuss the objectives of the study. In the second section, I define key constructs, review relevant literature, introduce the study’s theoretical framework, and summarize the methodology. In the third section, I describe the research results. In the fourth section, I draw on the data to present a summary model of Web management, suggest specific improvements to Web management practice, and discuss future impacts of Web information systems (Web IS) and trends in Web management. I conclude the chapter with sections on future research and final comments.

2017 ◽  
Vol 19 (4) ◽  
pp. 265-284 ◽  
Author(s):  
Matti Christersson ◽  
Christopher Heywood ◽  
Peggie Rothe

Purpose The purpose of this paper is to investigate the social impacts of short-distance office relocation that also involved a new way of working, as perceived by employees during a relocation process. Relocation is any process of moving business premises and can consist of (often) significant change in locality, building change, workplace change and ways of working. This case study was not influenced by the effect of locality change making it hence a short-distance relocation. Design/methodology/approach The social impacts are analysed based on the perceptions of approximately 15 per cent (nine employees) of the case organization across the relocation process – two months before, one week before and four months after the move. The qualitative data collection is conducted by semi-structured interviews, supplemented by diaries and participatory action research. Findings Before the relocation, the subject organization’s old premises were considered inadequate. Still, employees had concerns during the process about the new open office environment including the adoption of new ways of working. Some employees did experience resistance towards the change, although the amount of engagement possibilities was deemed sufficient and engagement recognized as an important part of the process. After the relocation, adaptation was considered easier than originally anticipated and experiences of improved inter-team collaboration were reported by most while others experienced just the opposite, pointing out to emerging individual differences. Research limitations/implications The limitations of this study arise mainly from the ability to statistically generalize on the basis of a single case study which this paper represents. Furthermore, since the last interviews were made four months after the move, all post-occupancy implications were possibly not yet fully experienced. Originality/value The paper provides information on the social impacts of organizational relocation process, as it identifies individual employee perceptions during a relocation process where locality change is minimal. Moreover, the threefold research approach across the relocation process enables the appearance of possible time-dependent development of adaptation to change in employee perceptions and these perceptions to be analysed in more detail.


2014 ◽  
pp. 1496-1511
Author(s):  
Guido Lang ◽  
Stanislav Mamonov ◽  
Karl R. Lang

The advent of the Internet has facilitated many new forms of communication and thus has laid the foundation for new forms of interaction and social organization. The challenges of gaining insight into the social processes that occur in these newly emerging digital spaces require the development of new research approaches and methodologies. Netnography, or Internet ethnography, is one such example. It focuses on gaining cultural insights from virtual community environments and was originally developed for consumer research in the field of marketing, but has since been used in a number of other fields, including urban planning. This chapter examines the philosophical assumptions and specific methods of netnography as a newly emerging research approach. Findings from a qualitative analysis of ten cases of published netnography studies reveal differences in both philosophical assumptions and uses as a research methodology, including the subject of research – community – and the role of the researcher. The chapter closes with some recommendations and a call for future research.


Author(s):  
Guido Lang ◽  
Stanislav Mamonov ◽  
Karl R. Lang

The advent of the Internet has facilitated many new forms of communication and thus has laid the foundation for new forms of interaction and social organization. The challenges of gaining insight into the social processes that occur in these newly emerging digital spaces require the development of new research approaches and methodologies. Netnography, or Internet ethnography, is one such example. It focuses on gaining cultural insights from virtual community environments and was originally developed for consumer research in the field of marketing, but has since been used in a number of other fields, including urban planning. This chapter examines the philosophical assumptions and specific methods of netnography as a newly emerging research approach. Findings from a qualitative analysis of ten cases of published netnography studies reveal differences in both philosophical assumptions and uses as a research methodology, including the subject of research – community – and the role of the researcher. The chapter closes with some recommendations and a call for future research.


2014 ◽  
Vol 5 (1) ◽  
pp. 20-32 ◽  
Author(s):  
Jason Dean

Purpose – The paper aims to study the consequences of the development of Islamic marketing on the social construction of Muslim religious identities. Design/methodology/approach – The paper uses Max Weber's ideal-type methodology to analyze actors and strategies in Islamic marketing, as represented by their self-presentation on French-, English- and Arabic-language web sites. Findings – First, the paper argues that by conflating values and preferences, rational choice theory fails to recognize an essential function of values, which govern the relationship between the personal and the social. Second, it describes the emergence of brand markets within traditional Muslim commodity economies. Third, it uses these distinctions, between the personal and the social and between commodity and brand economies, to construct four ideal types of Muslim economic actors: “collectivists”, “differentialists”, “integrationists”, and “entrepreneurs”. Research limitations/implications – The choice of web sites to survey Muslim economic and religious actors favors producers over consumers, religious specialists over laypeople. Future research should include protocols designed to test ways in which Muslims negotiate the conflicting demands of religion, society and economics in their daily lives. Originality/value – In contradistinction to studies that emphasize the influence of Muslim consumer demand on the development of goods and services, this paper shows that economic conditions, notably globalization and market segmentation, affect the way Muslims construct their religious identities.


2008 ◽  
Vol 22 (3) ◽  
pp. 338-360 ◽  
Author(s):  
Catherine Quatman ◽  
Packianathan Chelladurai

As an emerging research approach, social network theory and analysis has been embraced and effectively applied in disciplines that have overlapping interests with sport management researchers including such fields as organizational behavior and sport sociology. Although a number of sport management scholars have investigated network-related concepts, to date no sport management studies have fully utilized the analytical tools that social network theory and analysis have to offer. In conjunction with a discussion about the ontological, epistemological, and methodological perspectives associated with network analysis, this article uses several examples from the sport management and organizational behavior bodies of literature to illustrate a number of the advantageous techniques and insights social network theory and analysis can offer. These examples are meant to provide a general understanding of the utility and applicability of the social network theory and analysis and potentially inspire sport management researchers to adopt a social network lens in their future research endeavors.


2020 ◽  
Vol 76 (5) ◽  
pp. 1051-1067
Author(s):  
Asen O. Ivanov ◽  
Catherine Anne Johnson ◽  
Samuel Cassady

PurposeThe purpose of this article is to introduce a theoretical framework and approach for studying the evaluation and decision-making practices through which academic librarians attempt to reduce the cost of electronic journal subscriptions – an organizational practice known as the unbundling of big deal journal packages.Design/methodology/approachThe article presents a literature-based conceptual analysis of several fields to delineate the elements of the practice of unbundling of big deal journal packages. Beyond analysing the prior literature, the discussion is supported by empirical findings from a pilot study on the topic conducted by two of the article's authors.FindingsThe main finding of the article is that the unbundling of big deal packages is a case of what sociologist refers to as decision-making in a social context. By reviewing previous studies, the article identifies the social and material elements constitutive of this practice. This, in turn, allows to develop questions and concepts for future research on the topic and to position it as an area of inquiry within the field of information behaviour/practices.Originality/valueThe article is the first attempt to conceptualize the unbundling of big deal journal packages by highlighting its phenomenological status as a type of information practice. In addition, the article proposes a research approach for studying this type of information practice by drawing on insights from the information behaviour/practice literature and enriching them through practice theory contributions in organizational studies and sociology.


2020 ◽  
Vol 8 (3) ◽  
pp. 574-588
Author(s):  
Philemon Nji Kum ◽  
Robertson Khan Tengeh ◽  
Chux Gervase Iwu

Purpose of the study: This paper investigated the extent to which the awareness and knowledge of financial bootstrapping determined the techniques used by immigrant entrepreneurs in the retail clothing sector in the Cape Town metropolitan area. Methodology: A quantitative research approach was used to collect and analyze data. Through self-administered questionnaires, 135 respondents participated in the study. The data obtained were analyzed using the Statistical Package for the Social Sciences (SPSS) software, version 24. Main Findings: The results point to the fact that while the respondents made use of a wide range of financial bootstrapping techniques, there was no sufficient evidence to support the fact that this was influenced by their level of awareness and knowledge of these methods. Even the respondents with limited or no knowledge of the concept of financial bootstrapping applied the strategies in their businesses. Applications of this study: This paper may directly benefit immigrant entrepreneurs, besides informing future research and policy. Novelty/Originality of this study: This paper validates the extent to which awareness and knowledge of financial bootstrapping influences the strategies utilized by immigrant entrepreneurs in South Africa.


1992 ◽  
Vol 18 (4) ◽  
pp. 751-768 ◽  
Author(s):  
Linda Klebe Trevino ◽  
Gail A. Ball

This experiment investigated how punishment of varying severity (no punishment, appropriate punishment, and harsh punishment) in response to unethical organizational behavior influenced observers' outcome expectancies, justice evaluations, and emotional responses. Results suggested that only the harshest disciplinary response influenced outcome expectancies. In addition, observers' justice evaluations and emotional responses were generally most positive in the harshest vicarious punishment condition. Implications for future research and management practice are discussed.


Crisis ◽  
2017 ◽  
Vol 38 (3) ◽  
pp. 202-206 ◽  
Author(s):  
Karl Andriessen ◽  
Dolores Angela Castelli Dransart ◽  
Julie Cerel ◽  
Myfanwy Maple

Abstract. Background: Suicide can have a lasting impact on the social life as well as the physical and mental health of the bereaved. Targeted research is needed to better understand the nature of suicide bereavement and the effectiveness of support. Aims: To take stock of ongoing studies, and to inquire about future research priorities regarding suicide bereavement and postvention. Method: In March 2015, an online survey was widely disseminated in the suicidology community. Results: The questionnaire was accessed 77 times, and 22 records were included in the analysis. The respondents provided valuable information regarding current research projects and recommendations for the future. Limitations: Bearing in mind the modest number of replies, all from respondents in Westernized countries, it is not known how representative the findings are. Conclusion: The survey generated three strategies for future postvention research: increase intercultural collaboration, increase theory-driven research, and build bonds between research and practice. Future surveys should include experiences with obtaining research grants and ethical approval for postvention studies.


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