Managing Process Compliance

2011 ◽  
pp. 48-62 ◽  
Author(s):  
Larry Y.C. Cheung ◽  
Ray J. Dawson
Keyword(s):  
Quality Assurance ◽  
Best Practice ◽  
Workflow Systems ◽  
Administrative Process ◽  
Industry Standard ◽  
Workflow System ◽  
Industry Standards ◽  
Draft Version ◽  
Process Compliance ◽  
Standards And Guidelines

The current best practice of providing reliable systems is to embody the development process in recent industry standards and guidelines, such as IEC61508 for safety and ISO9001 for quality assurance. These standards are generic, but every application is different because of the differences in project details. While current workflow systems have been used successfully in managing “administrative” process for some time, current products lack the ability to ensure that a process is planned and performed such that it complies with an industry standard that is necessary to support particular engineering processes. This chapter presents a Compliance Flow Workflow System for managing processes. Model-based reasoning is used to identify the compliance errors of a process by matching it against the model of standards used. Some examples drawing on a draft version of IEC61508 are used to illustrate the mechanism of modeling and compliance checks.

Academic Integrity and Audiobooks

LOGOS ◽  
2021 ◽  
Vol 32 (2) ◽  
pp. 34-42
Author(s):  
Sarah Bacaller
Keyword(s):  
Academic Integrity ◽  
Best Practice ◽  
Aesthetic Experience ◽  
Publishing Industry ◽  
Early Stage ◽  
Significant Issue ◽  
Industry Standards ◽  
Practice Framework ◽  
To Receive ◽  
Case Basis

Abstract Audiobooks offer increased accessibility and new ways of engaging with scholarly texts. Although the development of academic audiobooks is in a relatively early stage, one significant issue that is yet to receive appropriate attention is the presentation of referenced materials in audio form. Presently, this is approached on a case-by-case basis with no centralized industry standards, and so protocols are either set by individual publishers or negotiated between rights-holders and narrators. Narrators usually adopt one of four options for dealing with notes or other referencing tools: complete omission; addition of audio effects to differentiate the reading of references from the primary narrative; reading the reference notes at the end of a chapter or the book; or including with the audiobook files an optional PDF download with reference details. These options give consideration to aesthetic issues, but it is uncertain whether they do justice to questions of academic integrity. The purpose of this article is to encourage scholarly dialogue and a conversation between the audio publishing industry and academia on this issue, and to begin working towards a ‘best practice’ framework that satisfies questions of both aesthetic experience and academic integrity.

scholarly journals Implementation of Student-Centred Education Principles in a Master’s Study Programme: An Exploration of the Experience of Academic Staff

2021 ◽  
Author(s):  
Sanita Baranova ◽  
◽  
Baiba Kaļķe
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Academic Staff ◽  
Relevant Literature ◽  
Well Being ◽  
European Higher Education Area ◽  
Standards And Guidelines ◽  
European Higher Education ◽  
Study Process ◽  
Common Understanding

The paradigm shift in higher education pedagogy and policy has been a subject of discussion for 30 years, during which time the emphasis has been placed on the transition to student-centred education. The implementation of this approach requires the democratisation of the study process and a shift towards performance-based outcomes, thus promoting students’ research capacities, well-being, personal growth, and quality of life. The most important document on the subject, which was developed in collaboration with the leading organisations of the Bologna Process, is the Standards and Guidelines for Quality Assurance in the European Higher Education Area. This describes the common understanding of student-centred learning, teaching, and assessment. The standards and guidelines are also incorporated into the Latvian higher education quality assurance regulations. The authors of the present study are involved in the development and approbation of a new master’s study program, in which special attention is paid to the implementation of the principles of student-centred education. The central aim of the present study was to study the experience of lecturers in the implementation of the principles of student-centred education in the programme. The relevant literature and documents were surveyed and data from questionnaires (distributed to programme participants) were analysed. Using the Standards and Guidelines for Quality Assurance in the European Higher Education Area and the Science, Technology Development and Innovation Guidelines 2021−2027 approved by the Latvian Ministry of Education and Science, the present study sets out 10 basic principles of student-centred education. A survey was created for lecturers who are implementing the newly created master’s programme over one semester. Seventeen lecturers participated. The analysis of the questionnaire results indicated that promoting mutual respect in student−academic staff relations and students’ active engagement in the study process were considered to be the most important principles. The results also revealed that lecturers applied every student−centred principle, but it is necessary to promote a common understanding by developing a mechanism for evaluating them and to improve the competence of teachers in implementing them.

scholarly journals Maintenance Reliability Program as Essential Prerequisite of Flight Safety

2012 ◽  
Vol 21 (4) ◽  
pp. 269-277 ◽  
Author(s):  
Željko Marušić ◽  
Izidor Alfirević ◽  
Omer Pita
Keyword(s):  
Airline Industry ◽  
Good Practice ◽  
Aircraft Design ◽  
Flight Safety ◽  
Aircraft Maintenance ◽  
Fleet Size ◽  
Industry Standard ◽  
Maintenance Program ◽  
Industry Standards ◽  
Organizational Procedures

This article is dealing with airline industry standards regarding reliability reporting and with practical aspects of reliability program deployment within an operator’s organization. Reliability program is a tool for monitoring the effectiveness of aircraft maintenance program. Apart from being an effective tool for maintenance program development, the reliability program can bring to light flaws in aircraft design, discrepant operational procedures, discrepancies in line and base maintenance. Reliability program is also considered to provide very valuable means for achieving better operational performance (through decreased maintenance-related problems in operation) and increased flight safety. For this reason, reliability programs are mandated by the regulations for all commercial operators. Even though there is a general industry standard regarding maintenance reliability programs, it still has to be customized and optimized by each operator in order to gain the most out of it. Organizational procedures will vary significantly from one operator to another, reflecting the size and structure of the monitored fleet, size of the operator and its engineering power. As maintenance reliability program involves the application of statistic methods in finding systematic negative trends, the bigger the size of the fleet, the more accurate and reliable results can be achieved. This work is outlining the existing airline industry standards and good practice in carrying out maintenance reliability program. KEY WORDS: aircraft maintenance program, maintenance reliability program, flight safety, small airline operator

Cybersecurity capabilities for critical infrastructure resilience

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Masike Malatji ◽  
Annlizé L. Marnewick ◽  
Suné Von Solms
Keyword(s):  
Cloud Computing ◽  
Best Practice ◽  
Critical Infrastructure ◽  
Integrated Approach ◽  
Cyber Attacks ◽  
Industrial Control Systems ◽  
Content Type ◽  
Goods And Services ◽  
Standards And Guidelines ◽  
Attack Surfaces

Purpose For many innovative organisations, Industry 4.0 paves the way for significant operational efficiencies, quality of goods and services and cost reductions. One of the ways to realise these benefits is to embark on digital transformation initiatives that may be summed up as the intelligent interconnectivity of people, processes, data and cyber-connected things. Sadly, this interconnectivity between the enterprise information technology (IT) and industrial control systems (ICS) environment introduces new attack surfaces for critical infrastructure (CI) operators. As a result of the ICS cybersecurity risk introduced by the interconnectivity between the enterprise IT and ICS networks, the purpose of this study is to identify the cybersecurity capabilities that CI operators must have to attain good cybersecurity resilience. Design/methodology/approach A scoping literature review of best practice international CI protection frameworks, standards and guidelines were conducted. Similar cybersecurity practices from these frameworks, standards and guidelines were grouped together under a corresponding National Institute of Standards and Technology (NIST) cybersecurity framework (CF) practice. Practices that could not be categorised under any of the existing NIST CF practices were considered new insights, and therefore, additions. Findings A CI cybersecurity capability framework comprising 29 capability domains (cybersecurity focus areas) was developed as an adaptation of the NIST CF with an added dimension. This added dimension emphasises cloud computing and internet of things (IoT) security. Each of the 29 cybersecurity capability domains is executed through various capabilities (cybersecurity processes and procedures). The study found that each cybersecurity capability can further be operationalised by a set of cybersecurity controls derived from various frameworks, standards and guidelines, such as COBIT®, CIS®, ISA/IEC 62443, ISO/IEC 27002 and NIST Special Publication 800-53. Practical implications CI sectors are immediately able to adopt the CI cybersecurity capability framework to evaluate their levels of resilience against cyber-attacks, given new attack surfaces introduced by the interconnectivity of cyber-connected things between the enterprise and ICS levels. Originality/value The authors present an added dimension to the NIST framework for CI cyber protection. In addition to emphasising cryptography, IoT and cloud computing security aspects, this added dimension highlights the need for an integrated approach to CI cybersecurity resilience instead of a piecemeal approach.

Expanding the Application of EFQM model for Institutional Accreditation of Educational Organizations

2021 ◽  
Vol 8 (1) ◽  
pp. 289-295
Author(s):  
Nabi Yskak
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Quality Management ◽  
Higher Education Institutions ◽  
Educational Organizations ◽  
Institutional Accreditation ◽  
Efqm Model ◽  
Standards And Guidelines ◽  
European Foundation

Relevance of this article topic consists in the necessity to find some alternative to the existing practice of using of the 2015 Standards and Guidelines for Quality Assurance in the EHEA (ESG-15) for accreditation of educational organizations in Kazakhstan. This study purpose is to develop the ways of expanding the European Foundation for Quality Management (EFQM) use for institutional accreditation of universities. Methods: comparativ analysis, formalization method. Results: 1) the genesis, functions and levels of educational organizations’ accreditation in Kazakhstan are described; 2) existence of the link between EFQM and ESG-15 is proved, however, EFQM is more adapted to institutional accreditation of higher education institutions; and 3) it is shown if formalized data are used to prescribe the scores when filling in the RADAR matrix, then filling in the RADAR matrix will be easier, and subjectivity will decrease, and accuracy will increase.

Explanatory Model of Adoption, Development and Utilization of Administrative Workflow Systems

2015 ◽  
Vol 7 (4) ◽  
pp. 31-52
Author(s):  
Mário Dias Lousã ◽  
José Augusto Monteiro
Keyword(s):  
Literature Review ◽  
Case Studies ◽  
Explanatory Model ◽  
Organizational Changes ◽  
Workflow Systems ◽  
Workflow System ◽  
First Case ◽  
Development And Utilization ◽  
Definition Of ◽  
Internal And External Factors

With this article the authors intend to present an explanatory model about the process of adoption, development and deployment of workflow systems and the resulting organizational changes. Throughout the article they highlight major internal and external factors that influence the organization, adoption and development of the workflow system. The model, the factors and organizational changes introduced in this article emerged from the literature review and two case studies. The results of the literature review led to the definition of the concepts and subjects that were developed in the case studies. The first case consisted of a longitudinal study where the authors followed the process of adoption and development of a workflow system in a company. The second case study consisted of a post-implementation workflow system - retrospective study.

bpCMon

2017 ◽  
Vol 14 (2) ◽  
pp. 81-103 ◽  
Author(s):  
Ping Gong ◽  
David Knuplesch ◽  
Zaiwen Feng ◽  
Jianmin Jiang
Keyword(s):  
Business Process ◽  
Real World ◽  
Business Processes ◽  
Compliance Monitoring ◽  
Event Correlation ◽  
Real World Data ◽  
Business Process Compliance ◽  
Workflow System ◽  
Indexing Structure ◽  
Process Compliance

Business processes compliance monitoring checks whether running business processes comply with involved compliance rules. Business processes in modern enterprise are rarely supported by a single and centralized workflow system, but instead implemented over different applications (e.g., CRM, ERP, WfMS, and legacy systems). The running data (i.e., event) about process executions are scattered across these applications. Under such circumstance, understanding the compliance of running processes entails the compliance monitoring enabling to correlate events from different applications and even different process instances. This paper introduces a framework named as bpCMon for business process compliance monitoring. bpCMon consists of an expressive compliance rule language ECL and a rule system ERS. ECL is a pattern-based formal language for specifying compliance rules of multiple process perspectives, and also allows for describing event-correlation conditions. ERS, generated from compliance rules in ECL, in turn plays as a compliance monitor enabling to correlate events efficiently by means of an indexing structure created from event-correlation conditions. The applicability of bpCMon is demonstrated by experiments on real-world data sets, and the efficiency of bpCMon is illustrated by comparing with related approaches. Overall, bpCMon enables business process compliance monitoring to meet real-world requirements.

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