How to Build Successful Cloud Computing Relationships

Author(s):  
Klaus Egender ◽  
Georg Hodosi ◽  
Lazar Rusu

A company has to operate with flexibility and cost-efficiency due to the continuously competitive business environment. Nowadays, cloud computing (CC) plays an essential part in flexibility and cost-efficiency of IT infrastructure. Companies using CC have to know how different types of contracts and their terms, modes of relationships, contract quality, and relationship management influence their CC activities. This article discusses how to build successful relationships in CC. The field of this study is CC from a service buyer perspective. The applied research strategy was survey research and the data was collected through interviews with IT managers in different medium-sized companies in Sweden. To identify and analyse the influencing factors of relationships in CC this research has used Transaction Cost Theory. The findings of this research are the identified influential factors to improve a cloud computing relationship like asset specificity, fee-for-service contracts, contract length, provider/buyer organisation sizes and the number of providers including guidelines for decision makers to strengthen this CC relationship.

2011 ◽  
Vol 13 (1) ◽  
pp. 57-71 ◽  
Author(s):  
Keith Levine ◽  
Bruce A. White

This case presents a cloud computing technology solution that gives promise to a company devastated by a natural disaster. After a hurricane, the company recovered because of a solid disaster recovery plan, although it was financially strapped. The Vice President of Information Technology suggested using cloud computing to cut internal information technology costs. With a cloud computing solution, the IT department would go from twelve people to six. IT infrastructure (servers, hardware, programs, processing) would be done by a vendor (“the cloud”), although responsibility for information technology would be retained by the company. The case presents a background in cloud computing and cloudonomics. As the case unfolds, the authors find that proper oversight was neglected; rash decisions were made; and a crisis developed. The president took matters into his own hands, and without following proper protocols, selected a vendor that later went bankrupt and forced the company into dire circumstances.


2016 ◽  
pp. 1351-1387 ◽  
Author(s):  
Ute Riemann

Nowadays, cloud computing is becoming popular within the business environment. Cloud services is not new, but the evolution of mobility, connectivity, and computing hardware has made it interesting for the business. Cloud services provides a way to increase the capacity or add capabilities dynamically without investing in new IT infrastructure, training new personnel, or licensing new software. Focusing on the consumer product goods (CPG) market with its mainly small and medium-sized companies, we see dramatic changes from the market demands, logistic challenges and price competition. The purpose of this chapter is therefore to present the positioning of cloud services in the CPG industry and to outline an approach that enables a typical company in the CPG industry to link the current capabilities of cloud services this to a business-process-driven evaluation approach to provide a transparency for the decision towards cloud services. The result of the business process investigation underlies assumptions and inductive conclusions.


Author(s):  
Ute Riemann

Nowadays, cloud computing is becoming popular within the business environment. Cloud services is not new, but the evolution of mobility, connectivity, and computing hardware has made it interesting for the business. Cloud services provides a way to increase the capacity or add capabilities dynamically without investing in new IT infrastructure, training new personnel, or licensing new software. Focusing on the consumer product goods (CPG) market with its mainly small and medium-sized companies, we see dramatic changes from the market demands, logistic challenges and price competition. The purpose of this chapter is therefore to present the positioning of cloud services in the CPG industry and to outline an approach that enables a typical company in the CPG industry to link the current capabilities of cloud services this to a business-process-driven evaluation approach to provide a transparency for the decision towards cloud services. The result of the business process investigation underlies assumptions and inductive conclusions.


2018 ◽  
Vol 9 (2) ◽  
pp. 61-73
Author(s):  
Georgios Chatzithanasis ◽  
Christos Michalakelis

Cloud computing is gaining ground in the global ICT market and day by day a significant number of Small and Medium Enterprises (SMEs) are adopting cloud services with sole purpose to improve their business environment and become more efficient, competitive and productive. Migrating a business IT infrastructure to the cloud offers reduction on server and storage costs, software maintenance expenditures, network and energy expenses as well as costs associated with disaster recovery. Since the cloud computing model works on a “pay-as-you-go” basis, it provides the option to pay for what is used. Thus, its adoption can offer slow start-up or expansion costs, creating an environment for rapid innovation and development. Into that context, this article presents the Greek side of cloud evolution through two representative case studies, the migration of an IT system of a Greek industry, from an in-house data center to Google Cloud and a study of the “in-house” IT infrastructure of the National Confederation of Hellenic Commerce. Findings from the Greek industry, indicate that the cloud proposal could cost 50%, or 24% less per month (depending on the solution). As far as the National Confederation of Hellenic Commerce is concerned, the article proposes only a new measure of security using Cloud services for reasons that will be discussed at the case study. Both case studies take into account the present costs of the IT system (energy consumption, third party contracts and maintenance) and propose alternatives through cloud migration. Results indicate that cloud computing offers benefits and significant cost savings for both studied cases, showing promising ways for the successful adoption of the cloud.


2019 ◽  
pp. 1333-1345
Author(s):  
Georgios Chatzithanasis ◽  
Christos Michalakelis

Cloud computing is gaining ground in the global ICT market and day by day a significant number of Small and Medium Enterprises (SMEs) are adopting cloud services with sole purpose to improve their business environment and become more efficient, competitive and productive. Migrating a business IT infrastructure to the cloud offers reduction on server and storage costs, software maintenance expenditures, network and energy expenses as well as costs associated with disaster recovery. Since the cloud computing model works on a “pay-as-you-go” basis, it provides the option to pay for what is used. Thus, its adoption can offer slow start-up or expansion costs, creating an environment for rapid innovation and development. Into that context, this article presents the Greek side of cloud evolution through two representative case studies, the migration of an IT system of a Greek industry, from an in-house data center to Google Cloud and a study of the “in-house” IT infrastructure of the National Confederation of Hellenic Commerce. Findings from the Greek industry, indicate that the cloud proposal could cost 50%, or 24% less per month (depending on the solution). As far as the National Confederation of Hellenic Commerce is concerned, the article proposes only a new measure of security using Cloud services for reasons that will be discussed at the case study. Both case studies take into account the present costs of the IT system (energy consumption, third party contracts and maintenance) and propose alternatives through cloud migration. Results indicate that cloud computing offers benefits and significant cost savings for both studied cases, showing promising ways for the successful adoption of the cloud.


Author(s):  
Keith Levine ◽  
Bruce A. White

This case presents a cloud computing technology solution that gives promise to a company devastated by a natural disaster. After a hurricane, the company recovered because of a solid disaster recovery plan, although it was financially strapped. The Vice President of Information Technology suggested using cloud computing to cut internal information technology costs. With a cloud computing solution, the IT department would go from twelve people to six. IT infrastructure (servers, hardware, programs, processing) would be done by a vendor (“the cloud”), although responsibility for information technology would be retained by the company. The case presents a background in cloud computing and cloudonomics. As the case unfolds, the authors find that proper oversight was neglected; rash decisions were made; and a crisis developed. The president took matters into his own hands, and without following proper protocols, selected a vendor that later went bankrupt and forced the company into dire circumstances.


Author(s):  
Mark Jeffery ◽  
Cassidy Shield ◽  
H. Nevin Ekici ◽  
Mike Conley

The case centers on Shilling & Smith's acquisition of Xteria Inc. and the resulting need to quickly scale the company's IT infrastructure to accommodate the acquisition. The case is based on a real leasing problem faced by a major retail firm in the Chicago area when it purchased a small credit card processing firm and scaled the operations to handle the retail firm's credit card transactions. The CIO of Shilling & Smith needs to determine which lease option is the best means of providing the technical infrastructure needed to support the firm after the acquisition of Xteria. Several issues will drive this decision, including the value and useful life of the equipment, as well as the strategic context of the firm. This case examines how to evaluate different lease options when acquiring data center information technology infrastructure. Specifically, the case addresses software vs. hardware leasing, different lease terms, and choosing between different lease structures depending on the strategy and needs of a company. This case enables students to understand the different types of technology leases and in which situations these leases would be employed.The Shilling & Smith case examines how to evaluate different lease options when acquiring data center information technology infrastructure. Specifically, students learn software vs. hardware leasing, different lease terms, and how to choose between different lease structures depending on the strategy and needs of the company. A secondary objective of the case is to teach students the important components and relative costs of information technology infrastructure.


2015 ◽  
Vol 4 (1) ◽  
pp. 135-142 ◽  
Author(s):  
Nimisha Singh ◽  
Abha Rishi

As the world becomes increasingly interlinked through the Internet, cyberspace frauds are also on the rise. This is a case study on a company, Pyramid Cyber Security (P) Ltd., which specializes in digital crime, fraud and forensic solutions and services in India. Over the years, the company has established several digital forensics laboratories and security projects for agencies in law enforcement, the public sector and corporate organizations. With the scalability, flexibility and economic advantage offered by cloud computing, more and more organizations are moving towards cloud for their applications. With all the benefits of cloud computing, it also opens up a company to the danger of digital crime and security breaches on the cloud platform. This has thrown open new vistas for Pyramid, putting it in a dilemma of whether to focus on the existing business or explore new opportunities in cloud forensics investigation thrown by the wide acceptance of cloud computing. It also poses the question whether a company should go in for pre-incident or post-incident digital network security architecture. It is a teaching case.


Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Riddhi Rajendra Thavi ◽  
Vaibhav S. Narwane ◽  
Rujuta Hemal Jhaveri ◽  
Rakesh D. Raut

PurposeThe paper focuses on reviewing and theorizing the factors that affect the adoption of cloud computing in the education sector narrowing the focus to developing countries such as India.Design/methodology/approachThrough an extensive literature survey, critical factors of cloud computing for education were identified. Further, the fuzzy DEMATEL approach was used to define their interrelationship and its cause and effect.FindingsA total of 17 factors were identified for the study based on the literature survey and experts' input. These factors were classified as causes and effects and ranked and interrelated. “Required Learning Skills and Attitude,” “Lack of Infrastructure,” “Learners' Ability” and “Increased Investment” are found to be the most influential factors.Practical implicationsThe resultant ranking factors can be used as a basis for managing the process of cloud adoption in several institutions. The study could guide academicians, policymakers and government authorities for the effective adoption of cloud computing in education.Originality/valueThe study investigates interdependency amongst the factors of cloud computing for education in context with developing economy. This is one of first study in higher education institutes of India.


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