Improving Quality of Education using Six Sigma DMAIC Methodology

2015 ◽  
Vol 4 (2) ◽  
pp. 49-61 ◽  
Author(s):  
Virender Narula ◽  
Sandeep Grover
Keyword(s):  
Six Sigma ◽  
Service Sector ◽  
Successful Implementation ◽  
National Capital Region ◽  
Commercial Activity ◽  
Control Plan ◽  
Academic Organizations ◽  
National Capital ◽  
Technical Institution ◽  
Quality In Education

There have been many successful applications of Six sigma in manufacturing over the last two decades. In the last decade, there has been quantum increase in applications of Six sigma in service organizations. However, academic organizations have legged other organizations in applying Six sigma. Education is emerging as major commercial activity in the service sector, and institutions are realizing the significance of quality improvement in education. Quality in education is no more a desirable strategy; it has become essential for the survival of an institution. The paper illustrates how Six sigma may be used to improve performance parameters of a technical institution. The authors have identified critical to quality characteristics and proposed a team structure for successful implementation of a Six sigma project. The authors have further recommended findings along with an implementation control plan based on a Six sigma case study of technical institution located in National Capital Region (NCR) in India.

Multi-Group Moderation Analysis for Relationship between Knowledge Sharing Orientation and Business Performance

2016 ◽  
pp. 1463-1481
Author(s):  
Sandeep Vij ◽  
Rayees Farooq
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Business Performance ◽  
Service Sector ◽  
Positive Impact ◽  
Middle Level ◽  
Successful Implementation ◽  
National Capital Region ◽  
Firm Age ◽  
National Capital

This paper examines the moderating effect of firm age on relationship between knowledge sharing orientation and business performance. Convenience sample of 274 firms from manufacturing and service sector was taken as sample for the study from National Capital Region (NCR) and Punjab State of India. The survey questionnaire was administered to the managerial level employees (C.E.O's, top level and middle level managers who were key decision makers in the organizations). The findings show that the knowledge sharing orientation exhibits a positive impact on business performance; firm age does not moderate the relationship between knowledge sharing orientation and business performance. The findings of the research will help knowledge management researchers as well as practitioners develop a better understanding of the role of knowledge sharing in successful implementation of knowledge management programs.

Multi-Group Moderation Analysis for Relationship between Knowledge Sharing Orientation and Business Performance

2014 ◽  
Vol 10 (3) ◽  
pp. 36-53 ◽  
Author(s):  
Sandeep Vij ◽  
Rayees Farooq
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Business Performance ◽  
Service Sector ◽  
Positive Impact ◽  
Middle Level ◽  
Successful Implementation ◽  
National Capital Region ◽  
Firm Age ◽  
Convenience Sample

This paper examines the moderating effect of firm age on relationship between knowledge sharing orientation and business performance. Convenience sample of 274 firms from manufacturing and service sector was taken as sample for the study from National Capital Region (NCR) and Punjab State of India. The survey questionnaire was administered to the managerial level employees (C.E.O's, top level and middle level managers who were key decision makers in the organizations). The findings show that the knowledge sharing orientation exhibits a positive impact on business performance; firm age does not moderate the relationship between knowledge sharing orientation and business performance. The findings of the research will help knowledge management researchers as well as practitioners develop a better understanding of the role of knowledge sharing in successful implementation of knowledge management programs.

Software Quality Initiatives

2011 ◽  
Vol 2 (4) ◽  
pp. 1-11
Author(s):  
D. P. Goyal ◽  
Adarsh Garg
Keyword(s):  
Quality Management ◽  
Six Sigma ◽  
Management Practices ◽  
Empirical Studies ◽  
International Standard Organization ◽  
Current Status ◽  
National Capital Region ◽  
Quality Initiatives ◽  
Quality Management Practices ◽  
National Capital

Through extensive research into the area of quality management practices, such as ISO (International Standard Organization), Six Sigma has been observed within small and medium-sized enterprises (SMEs). Few empirical studies have reported the application of Six Sigma in SMEs, especially in software developing SMEs. The reasons can be attributed to complex issues associated with Six Sigma, as well as cost and time constraints. This paper assesses the current status of quality management practices in software developing SMEs. A survey-based approach was used to understand the conventional quality management practices in software SMEs. The data was collected from 230 respondents in 23 software developing SMEs in National Capital Region (NCR) of India. The respondents involved all three managerial levels and statistical results reflect the non-realization of quality management practices in software development. The SMEs under study were aware of the importance of quality management practices but had not implemented the same in the organization which is one of the basic requirements for the success of any software.

Software Quality Initiatives

2013 ◽  
pp. 200-210
Author(s):  
D. P. Goyal ◽  
Adarsh Garg
Keyword(s):  
Quality Management ◽  
Six Sigma ◽  
Management Practices ◽  
Empirical Studies ◽  
International Standard Organization ◽  
Current Status ◽  
National Capital Region ◽  
Quality Initiatives ◽  
Quality Management Practices ◽  
National Capital

Through extensive research into the area of quality management practices, such as ISO (International Standard Organization), Six Sigma has been observed within small and medium-sized enterprises (SMEs). Few empirical studies have reported the application of Six Sigma in SMEs, especially in software developing SMEs. The reasons can be attributed to complex issues associated with Six Sigma, as well as cost and time constraints. This paper assesses the current status of quality management practices in software developing SMEs. A survey-based approach was used to understand the conventional quality management practices in software SMEs. The data was collected from 230 respondents in 23 software developing SMEs in National Capital Region (NCR) of India. The respondents involved all three managerial levels and statistical results reflect the non-realization of quality management practices in software development. The SMEs under study were aware of the importance of quality management practices but had not implemented the same in the organization which is one of the basic requirements for the success of any software.

Does Brand Awareness Impact Purchase Decision: A Case of Organic Grocery

2018 ◽  
Vol 6 (7) ◽  
pp. 45
Author(s):  
Gunjan Gumber ◽  
Jyoti Rana
Keyword(s):  
Organic Food ◽  
Brand Awareness ◽  
National Capital Region ◽  
Promising Alternative ◽  
Brand Recall ◽  
Brand Building ◽  
Brand Recognition ◽  
National Capital ◽  
High Level ◽  
Structured Questionnaire

In India, the concept of organic food is gaining widespread acceptability. Consumers are becoming more conscious about their health and are looking for food that serves as a promising alternative. Corporates, NGOs, Spiritual leaders and Government are also promoting this food, as it is free from irradiation, chemicals and artificial additives. A number of organic food brands are available in the market. The main objective of this study is to find out the level of brand awareness and its influence on purchase of organic grocery. The data was collected from 150 organic consumers in National Capital Region (Delhi, Gurgaon, Faridabad and Noida) through a structured questionnaire. Questions related to brand recall, brand recognition and purchase of organic grocery were asked. It was found that in general, there is a low level of brand awareness among consumers, and those who have high level of awareness; they consume organic grocery more often. The study will help corporates to make effective communication and brand-building strategies.

EMPLOYEE ENGAGEMENT FOR HIGH FIRM PERFORMANCE: THE CASE OF LEAN SIX SIGMA AT A MALAYSIA TRADING COMPANY

2020 ◽  
Vol 9 (1) ◽  
Author(s):  
Hadijah Iberahim ◽  
Izmahariz Azman ◽  
Mohd Haniff Shahri ◽  
Nur Fara Ellyanie Abdul Hamid
Keyword(s):  
Knowledge Sharing ◽  
Employee Engagement ◽  
Six Sigma ◽  
Relevant Literature ◽  
Lean Six Sigma ◽  
Successful Implementation ◽  
Management Support ◽  
High Productivity ◽  
Trading Company ◽  
Goal Clarity

Lean Six Sigma (LSS) is a method that helps an organization to maximize profit and minimize cost. One of the essential factors for a successful LSS project is the availability of employees who are willing to engage. Employee engagement brings about a strong sense of belonging and high productivity. Consequently, engaged employees will work harder to achieve the mission of the organization. This paper discusses a case of LSS project with a low level of employee engagement. As a result, LSS was less likely helpful in sustaining company’s performance. The purpose of this study is to identify factors that contribute to employee engagement in LSS practices. Review of the relevant literature suggests four variables, which include goal clarity, management support and trust, knowledge sharing and transfer, and teamwork. The questionnaire survey applied census in collecting feedback from 80 respondents. Statistical analysis results indicate that goal clarity, management support, and trust are significant to employee engagement. However, knowledge sharing and transfer as well as teamwork are not substantial. It is recommended for the organization to give attention to all the four factors. This paper extended understandings on critical inputs to a successful implementation of LSS for sustainable company’s performance and growth. Keywords: Lean Six Sigma, Employee Engagement, Goal Clarity, Management Support and Trust, Teamwork, Knowledge Sharing.

scholarly journals Reviewing the Crop Residual Burning and Aerosol Variations during the COVID-19 Pandemic Hit Year 2020 over North India

Pollutants ◽  
2021 ◽  
Vol 1 (3) ◽  
pp. 127-140
Author(s):  
Manoj Hari ◽  
Rajesh Kumar Sahu ◽  
Bhishma Tyagi ◽  
Ravikant Kaushik
Keyword(s):  
Air Quality ◽  
Agricultural Waste ◽  
North India ◽  
National Capital Region ◽  
Industrial Emissions ◽  
Indian States ◽  
Back Trajectories ◽  
In Situ Data ◽  
National Capital ◽  
Waste Burning

The north Indian states of Haryana and Punjab are believed to be the key sources of air pollution in the National Capital Region due to massive agricultural waste burning in crop harvesting seasons. However, with the pandemic COVID-19 hitting the country, the usual practices were disrupted. COVID-19 preventive lockdown led to restricted vehicular and industrial emissions and caused the labours to leave the agricultural business in Haryana and Punjab. With the changed scenario of 2020, the present study investigates the variations in air quality over the Haryana and Punjab, and their relative impact on the air quality of Delhi. The work attempts to understand the change in agricultural waste burning during 2020 and its implication on the local air quality over both the states and the transported pollution on the national capital Delhi. The study utilises in-situ data for the year 2019–2020 with satellite observations of MODIS aqua/terra for fire counts, aerosol optical depth (AOD) and back-trajectories run by the hybrid single-particle Lagrangian integrated trajectory model (HYSPLIT).

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