Multi-Group Moderation Analysis for Relationship between Knowledge Sharing Orientation and Business Performance

2016 ◽  
pp. 1463-1481
Author(s):  
Sandeep Vij ◽  
Rayees Farooq
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Business Performance ◽  
Service Sector ◽  
Positive Impact ◽  
Middle Level ◽  
Successful Implementation ◽  
National Capital Region ◽  
Firm Age ◽  
National Capital

This paper examines the moderating effect of firm age on relationship between knowledge sharing orientation and business performance. Convenience sample of 274 firms from manufacturing and service sector was taken as sample for the study from National Capital Region (NCR) and Punjab State of India. The survey questionnaire was administered to the managerial level employees (C.E.O's, top level and middle level managers who were key decision makers in the organizations). The findings show that the knowledge sharing orientation exhibits a positive impact on business performance; firm age does not moderate the relationship between knowledge sharing orientation and business performance. The findings of the research will help knowledge management researchers as well as practitioners develop a better understanding of the role of knowledge sharing in successful implementation of knowledge management programs.

Multi-Group Moderation Analysis for Relationship between Knowledge Sharing Orientation and Business Performance

2014 ◽  
Vol 10 (3) ◽  
pp. 36-53 ◽  
Author(s):  
Sandeep Vij ◽  
Rayees Farooq
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Business Performance ◽  
Service Sector ◽  
Positive Impact ◽  
Middle Level ◽  
Successful Implementation ◽  
National Capital Region ◽  
Firm Age ◽  
Convenience Sample

This paper examines the moderating effect of firm age on relationship between knowledge sharing orientation and business performance. Convenience sample of 274 firms from manufacturing and service sector was taken as sample for the study from National Capital Region (NCR) and Punjab State of India. The survey questionnaire was administered to the managerial level employees (C.E.O's, top level and middle level managers who were key decision makers in the organizations). The findings show that the knowledge sharing orientation exhibits a positive impact on business performance; firm age does not moderate the relationship between knowledge sharing orientation and business performance. The findings of the research will help knowledge management researchers as well as practitioners develop a better understanding of the role of knowledge sharing in successful implementation of knowledge management programs.

Does Market Orientation Mediate between Knowledge Management Orientation and Business Performance?

2019 ◽  
Vol 18 (04) ◽  
pp. 1950039
Author(s):  
Rayees Farooq ◽  
Sandeep Vij
Keyword(s):  
Knowledge Management ◽  
Market Orientation ◽  
Business Performance ◽  
Service Sector ◽  
National Capital Region ◽  
Firm Level ◽  
Indian States ◽  
Jammu And Kashmir ◽  
Management Orientation ◽  
The Relationship

The objective of the study is to test the relationship between knowledge management orientation (KMO) and business performance (BP). KMO is a higher-order construct consisting of three second-order constructs: learning orientation (LO), knowledge sharing orientation (KSO), and information technology orientation (ITO). The paper explores the mediating role of market orientation (MO) in the relationship between KMO and BP. In this firm-level study, the personal survey was administered to key informants in 400 listed firms (from manufacturing and service sector) from North Indian States and Union Territories [including Punjab, Haryana, Himachal Pradesh, Jammu and Kashmir, Uttaranchal, Uttar Pradesh, Rajasthan, Chandigarh and National Capital Region (NCR)]. Two respondents each from these 400 firms were approached. The study found that KMO positively affects BP. MO does not mediate the relationship between KMO and BP. Rather, KMO fully mediates the relationship between MO and BP. The study provides evidence in support of KMO as a mediator between MO and BP. KMO of the firm provides a dynamic capability for realizing the benefits of a firm’s MO. The study contributes to the knowledge management literature by empirically validating the KMO, MO and BP constructs.

Improving Quality of Education using Six Sigma DMAIC Methodology

2015 ◽  
Vol 4 (2) ◽  
pp. 49-61 ◽  
Author(s):  
Virender Narula ◽  
Sandeep Grover
Keyword(s):  
Six Sigma ◽  
Service Sector ◽  
Successful Implementation ◽  
National Capital Region ◽  
Commercial Activity ◽  
Control Plan ◽  
Academic Organizations ◽  
National Capital ◽  
Technical Institution ◽  
Quality In Education

There have been many successful applications of Six sigma in manufacturing over the last two decades. In the last decade, there has been quantum increase in applications of Six sigma in service organizations. However, academic organizations have legged other organizations in applying Six sigma. Education is emerging as major commercial activity in the service sector, and institutions are realizing the significance of quality improvement in education. Quality in education is no more a desirable strategy; it has become essential for the survival of an institution. The paper illustrates how Six sigma may be used to improve performance parameters of a technical institution. The authors have identified critical to quality characteristics and proposed a team structure for successful implementation of a Six sigma project. The authors have further recommended findings along with an implementation control plan based on a Six sigma case study of technical institution located in National Capital Region (NCR) in India.

scholarly journals Increasing Innovative Working Behaviour of Information Technology Employees in Vietnam by Knowledge Management Approach

Computers ◽  
2020 ◽  
Vol 9 (3) ◽  
pp. 61
Author(s):  
Quoc Trung Pham ◽  
Anh-Vu Pham-Nguyen ◽  
Sanjay Misra ◽  
Robertas Damaševičius
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Organizational Innovation ◽  
Positive Impact ◽  
Subjective Norm ◽  
Behavioural Control ◽  
Management Approach ◽  
Perceived Behavioural Control ◽  
It Employees

Today, Knowledge Management (KM) is becoming a popular approach for improving organizational innovation, but whether encouraging knowledge sharing will lead to a better innovative working behaviour of employees is still a question. This study aims to identify the factors of KM affecting the innovative working behaviour of Information Technology (IT) employees in Vietnam. The research model involves three elements: attitude, subjective norm and perceived behavioural control affecting knowledge sharing, and then, on innovative working behaviour. The research method is the quantitative method. The survey was conducted with 202 samples via the five-scale questionnaire. The analysis results show that knowledge sharing has a positive impact on the innovative working behaviour of IT employees in Vietnam. Besides, attitude and perceived behavioural control are confirmed to have a strong positive effect on knowledge sharing, but the subjective norm has no significant impact on knowledge sharing. Based on this result, recommendations to promote knowledge sharing and the innovative work behaviour of IT employees in Vietnam are made.

Marketing orientation, strategic orientation and their synergistic impact on business performance

2016 ◽  
Vol 18 (1) ◽  
pp. 27-52 ◽  
Author(s):  
Hardeep Chahal ◽  
R.C. Dangwal ◽  
Swati Raina
Keyword(s):  
Business Performance ◽  
Service Sector ◽  
Positive Impact ◽  
Strategic Orientation ◽  
North India ◽  
Strong Impact ◽  
Integrated Marketing ◽  
Content Type ◽  
Marketing Orientation

Purpose The main purpose of this study is to examine the synergistic impact of marketing orientation (MO) and strategic orientation (SO) on business performance (BP) and to explore role of entrepreneurial qualification (moderating) and SO (mediating) in MO and BP relationship. Design/methodology/approach Nine hundred small and medium-sized enterprises (SMEs) owners/managers operating in Jammu District, North India, are contacted during October 2013 to February 2014. Findings The study identifies and confirms MO (marketing strategy, customer philosophy, operational efficiency and integrated marketing) and SO (defensive, proactive, analytical and risk-averse) as multi-dimensional constructs. Although both orientations have positive impact on SMEs performance, however, their synergistic impact is weak. In addition, the study also reveals that MO has direct and indirect impact (through SO) on BP. Lastly, there exists moderating role of entrepreneurial qualification between MO and SO. Research limitations/implications The major limitation of the study is the focus on SMEs. Based on the strength of the relationships among the dimensions and sub-dimensions of the MO, SO and BP, replication and validation of research in service sector across the country and globe is required to generalise the results and to develop stronger theory. Originality/value This is the first empirical study to investigate the synergistic impact of two well-established notions – MO and SO. It provides empirical evidence for the claim that synergistic impact of marketing and SO on BP is weak, unlike their respective strong impact on BP. This study also clarifies roles of entrepreneurial qualification and SO in MO and BP relationship.

scholarly journals THE BEST FACTORS FOR INFLUENCE KNOWLEDGE SHARING AMONG TEACHERS THROUGH WEBSITE TECHNOLOGY

2017 ◽  
Vol 1 (2) ◽  
pp. 101
Author(s):  
Rahmat Musfikar
Keyword(s):  
Knowledge Management ◽  
Total Quality Management ◽  
Knowledge Sharing ◽  
Teacher Knowledge ◽  
Successful Implementation ◽  
Ministry Of Education ◽  
Total Quality ◽  
Theoretical Frameworks ◽  
Educational Organization ◽  
Web Technologies

The purpose of this research is to answer the question and know the problems of implementation the knowledge sharing in an educational organization, that is in the school. This paper is will be explain the the best factors for implementation of knowledge sharing among teachers through website technology. this paper using research methods is study literature review. This researcher is using some previous research, using theoretical frameworks model and using existing research into knowledge management, the model has been constructed by combining, synthesizing and refactoring the factors, which have the most important effects in knowledge sharing using web technologies for the teacher. Knowledge Sharing and Total Quality Management, Enabler in the Knowledge Sharing Process, Investigation of Knowledge Sharing for Teachers, Knowledge Sharing Technology Model, Knowledge Sharing through ICT for Teachers, and Investigating Factors for Knowledge Sharing Using Web Technologies. This research is propose the best factor for successful implementation knowledge sharing among teacher are Task and Policy of Ministry of Education, individual, organization and technology

Identifying Managerial Competencies in the Indian Banking Sector

2015 ◽  
Vol 4 (1) ◽  
Author(s):  
Rina Pandey ◽  
Rajnish Kumar Misra
Keyword(s):  
Literature Review ◽  
Banking Sector ◽  
Banking Industry ◽  
Middle Level ◽  
Future Research ◽  
National Capital Region ◽  
Managerial Competencies ◽  
Customer Base ◽  
Indian Context ◽  
National Capital

In todays liberalized & globalized banking environment, managerial competencies have been considered very important concept. These competencies help in improved customer satisfaction which ultimately leads to enhanced customer base. The objective of the present study is to identify the competencies which are important for middle level managers in the banking industry, particularly in the Indian context. The objective was determined with the help of a survey which was administered to various banking professionals in the National Capital Region. The first part of the paper deals with the current situation of the Indian banking industry, concept of competency and managerial competencies, and literature review on managerial competencies. The second part deals with the survey carried out and the outcomes obtained as a result of it. Finally, the paper concludes with the limitations of the study and comes up with the areas in which future research can be carried out.

Innovation orientation and its relationship with business performance: moderating role of firm size

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rayees Farooq ◽  
Sandeep Vij ◽  
Jaspreet Kaur
Keyword(s):  
Firm Size ◽  
Structural Equation ◽  
Business Performance ◽  
Equation Modeling ◽  
National Capital Region ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
National Capital ◽  
Managerial Level ◽  
The Relationship

Purpose The study aims to test the relationship between innovation orientation (INO) and business performance. It also explores the moderating effect of firm size on the relationship between INO and business performance. Design/methodology/approach A purposive sample of 278 firms (manufacturing and service) was taken from the National Capital Region and the Punjab state of India. The survey questionnaire was administered to two to three managerial-level employees from each of the 278 firms. Exploratory and confirmatory factor analyses were used to validate the INO and business performance scales. The hypotheses were tested using multi-group moderation analysis and structural equation modeling. Findings The study shows that INO has a significant positive effect on business performance. The results have indicated that firm size (based on the number of employees) moderates the relationship between INO and business performance. However, firm size (based on investment) does not moderate the relationship between INO and business performance. Originality/value The study is an attempt to synthesize the fragmented results testing innovation–performance relationship using firm size as a moderator on the relationship between INO and business performance and provides insights for both academicians and practitioners.

Employee loyalty and counter-productive work behaviour among employees in the Indian hospitality sector

2019 ◽  
Vol 11 (4) ◽  
pp. 438-448
Author(s):  
Rishipal
Keyword(s):  
Middle Level ◽  
Primary Data ◽  
National Capital Region ◽  
Employee Loyalty ◽  
High Tendency ◽  
Content Type ◽  
Productive Work ◽  
National Capital ◽  
The Status ◽  
Hospitality Sector

Purpose The purpose of this study is to identify the characteristics of employee loyalty and counter-productive work behaviour (CWB) among employees working in the Indian hospitality sector. The study also compared the status of employee loyalty among managers, who exhibit either very high and or very low traits of CWB. The study also examined the factors responsible for the high tendency of employee loyalty and for that of CWB. Design/methodology/approach Primary data were collected by using questionnaire and interview methods from employees and managers working in hotels situated in the National Capital Region (NCR), Delhi, India. A sample of total 220 junior and middle level managers and other employees was taken and a selected sample was tested for tendencies of employee loyalty and CWB and analyzed to interpret the findings. Findings The findings reveal that the tendency of employee loyalty among managers in the hospitality sector was high, whereas the status of CWB was low. Results also predicted that the tendency of employee loyalty was high among the managers with low traits of counter-productive behaviour and very low among managers with a higher tendency of CWB. Factors such as compensation and benefits, job security and growth and satisfaction were found to be responsible for high tendency of employee loyalty; the controlling of factors such as ignoring or arguing with others, physically damaging organizational property, stealing organizational or employee’s property, intentionally working slowly, doing work incorrectly, neglecting to follow procedures, taking longer breaks than allowed, coming late and leaving early was responsible for a high degree of CWB. Research limitations/implications This study was conducted by involving lower and middle level hospitality sector managers in the NCR Delhi region only. To generalize the findings effectively, a more comprehensive study should be conducted that also involves senior level managers. Originality/value There are relatively few prior studies of the factors addressed in this study which has sought to explore an under-research aspect of workplace behaviour.

A new model for investigating the role of knowledge management system on the mental health of employees

Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ali Mazaherinezhad ◽  
Aram Mahmood Ahmed ◽  
Marwan Yassin Ghafour ◽  
Omed Hassan Ahmed ◽  
Saqib Ali ◽  
...  
Keyword(s):  
Mental Health ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Psychological Empowerment ◽  
Positive Impact ◽  
Critical Parameters ◽  
Content Type ◽  
Knowledge Sharing Behavior ◽  
The Impact ◽  
Sharing Behavior

Purpose Knowledge management (KM) implementation is the ideal solution for enhancing employee’s abilities like mental health and performance. This study aims at testing the impact of KM mechanism on personnel’s mental health at the Iran University of Medical Sciences. Design/methodology/approach The study is a descriptive, correlational and applied one. The library and field studies have been used to collect data through the questionnaire. The proposed model and the data have been analyzed using Smart PLS software. A questionnaire has been conducted by an arbitrary sampling method. Findings The results have shown that the main factors of KM have a direct, meaningful positive impact on innovation. Besides, the critical parameters of KM success, strategy and process have a significant and direct positive effect on the tendency for knowledge-sharing behavior. Further, the direct relationship of the trend for knowledge-sharing behavior with the mental health of employees has positively been confirmed. The results have also indicated that psychological empowerment has a positive and significant effect on the mental health of employees. Research limitations/implications This study has investigated the four parameters (i.e. key factors for KM success, KM strategy, KM processes and psychological empowerment) impacting the knowledge-sharing intention, conduct of the people and the mental health of the employees. Scholars can investigate other personal and organizational parameters such as probable backgrounds of the knowledge-sharing intention, conduct and the mental health of the employees. Practical implications These findings will be essential in the understanding of the interplay among various signals in theory and the understanding of patients’ choices in the electronic health (e-health) community in practice. The results have implications for existing health management and e-health literature. The present paper will help policymakers, healthcare executives and project managers to effectively set their operations and make them maintainable, prevent unpredicted obstacles and better allocate their resources. Overall, the result of this paper will guide researchers who are working in the field of e-health. Originality/value The findings can develop robust knowledge-sharing platforms and offer insightful suggestions for management practitioners in emerging markets.

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