The Impact of Conflict Judgments between Developers and Testers in Software Development

2013 ◽  
Vol 24 (4) ◽  
pp. 26-50 ◽  
Author(s):  
Xihui Zhang ◽  
Jasbir S. Dhaliwal ◽  
Mark L. Gillenson ◽  
Thomas F. Stafford
Keyword(s):  
Job Satisfaction ◽  
Software Development ◽  
Software Quality ◽  
Theory And Practice ◽  
Primary Role ◽  
Software Development Process ◽  
Research Model ◽  
Quality Testing ◽  
The Impact

The primary role of testers is to verify and validate the software produced by developers to ensure its quality. Testing is designed to catch problems in the software and report them for correction, so it is a conflict-laden, confrontational, and judgmental process. This “audit” role of testing is inherently adversarial, ensuring the development of components of interpersonal conflict judgments between developers and testers. Prior research indicates that such conflict is likely to be negatively associated with software quality and job satisfaction, producing negative judgments about the artifact production process and about the job itself. This study addresses the question: How do judgments of conflict between developers and testers impact the software development process? The authors develop and empirically test a research model which proposes that the conflict judgment targets of both the tasks and the persons who perform them will have direct impact on both software quality and job satisfaction judgments. Results of testing this model indicate that interpersonal judgments arising from conflict, as well as judgments made by testers and developers about the conflict targets of tasks and persons negatively influence subsequent software quality and job satisfaction judgments. Implications for theory and practice are discussed.

scholarly journals An evaluation of the role of leadership on employees’ job satisfaction

2016 ◽  
Vol 14 (1) ◽  
pp. 466-475
Author(s):  
Ophillia Ledimo
Keyword(s):  
Job Satisfaction ◽  
Theory And Practice ◽  
Future Research ◽  
Job Satisfaction Survey ◽  
Significant Relationships ◽  
Multifactor Leadership ◽  
Current Leadership ◽  
Debt Collection ◽  
The Impact

The construct leadership is an engrossing shared phenomenon that takes place in all organisations regardless of its business focus, financial performance, geography, philosophy or nationality. As a construct, leadership can be complex and equally diverse in organisations. Therefore the distinction between leaders and non-leaders creates controversial debates on the theory and practice of leadership in organisations. In this debate, employees as followers are seldom afforded the opportunity to evaluate the impact of leadership on their job satisfaction; especially in the twenty first century world of work. It is the aim of this study to evaluate the role of leadership on employees’ job satisfaction; using a sample of n= 80 participants who are employees of a debt collection division. Data was collected using the Multifactor Leadership Questionnaire (MLQ) and the Job Satisfaction Survey (JSS). Descriptive and inferential analysis results indicate that there are significant relationships between transformational, transactional and laissez-faire leadership with job satisfaction dimensions. This study indicates that to improve employees’ job satisfaction it is essential that the current leadership in the organisation reflects an ideal or preferred leadership approach for its employees. Practical implications of the findings are discussed and recommendations for future research are explained.

scholarly journals Are UX Evaluation Methods Providing the Same Big Picture?

Sensors ◽  
2021 ◽  
Vol 21 (10) ◽  
pp. 3480
Author(s):  
Walter Takashi Nakamura ◽  
Iftekhar Ahmed ◽  
David Redmiles ◽  
Edson Oliveira ◽  
David Fernandes ◽  
...  
Keyword(s):  
Software Development ◽  
Decision Process ◽  
Development Process ◽  
Evaluation Methods ◽  
Sentence Completion ◽  
Software Development Process ◽  
Software Application ◽  
Software Products ◽  
Big Picture ◽  
The Impact

The success of a software application is related to users’ willingness to keep using it. In this sense, evaluating User eXperience (UX) became an important part of the software development process. Researchers have been carrying out studies by employing various methods to evaluate the UX of software products. Some studies reported varied and even contradictory results when applying different UX evaluation methods, making it difficult for practitioners to identify which results to rely upon. However, these works did not evaluate the developers’ perspectives and their impacts on the decision process. Moreover, such studies focused on one-shot evaluations, which cannot assess whether the methods provide the same big picture of the experience (i.e., deteriorating, improving, or stable). This paper presents a longitudinal study in which 68 students evaluated the UX of an online judge system by employing AttrakDiff, UEQ, and Sentence Completion methods at three moments along a semester. This study reveals contrasting results between the methods, which affected developers’ decisions and interpretations. With this work, we intend to draw the HCI community’s attention to the contrast between different UX evaluation methods and the impact of their outcomes in the software development process.

The impact of a crisis on entrepreneurial orientation of family firms: The role of organisational decline and generational change

2021 ◽  
pp. 026624262110366
Author(s):  
Ana M Moreno-Menéndez ◽  
Unai Arzubiaga ◽  
Vanessa Díaz-Moriana ◽  
José C Casillas
Keyword(s):  
Entrepreneurial Orientation ◽  
Family Firms ◽  
Theory And Practice ◽  
Stability And Convergence ◽  
Generational Change ◽  
Entrepreneurial Behaviour ◽  
Temporal Aspects ◽  
Alternative Hypotheses ◽  
The Impact

This article critically analyses entrepreneurial orientation (EO) in family firms after a major crisis, to investigate how firms with equal initial levels of EO reach different levels over time. Based on two alternative hypotheses (stability and convergence), we analysed whether the EO of family firms remains intact, strengthens, or weakens after a crisis. Based on an examination of a database of 151 family firms collected in 2004 and 2017, our findings reveal that compared to firms with higher pre-crisis EO levels, those with lower levels saw a larger increase post crisis. Furthermore, unlike the latter group, the former was able to maintain high pre-crisis levels even after the crisis. In addition, we also we found this relationship between pre-crisis and post-crisis EO levels to be influenced by two key periodic discontinuities, namely, organisational decline and generational change contingencies. These findings advance our understanding of temporal aspects of EO and heterogeneous entrepreneurial behaviour among family firms with significant implications for both theory and practice.

scholarly journals The Relationship among Emotional Leadership, Job Satisfaction and Organizational Commitment: Taking China’s Hotel Industry as an Example

2020 ◽  
Vol 218 ◽  
pp. 04014
Author(s):  
Yixing Jin ◽  
Peiying Wu ◽  
Cheng Lin ◽  
Yingda Wang
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Hotel Industry ◽  
Mediating Role ◽  
Positive Effects ◽  
Emotional Leadership ◽  
The Impact ◽  
The Relationship ◽  
Positive Effect

This study investigated the impact of emotional leadership of leaders on organizational commitment of hotel employees, as well as the mediating role of job satisfaction. The results indicate that: (1) Emotional leadership and job satisfaction have positive effects on organizational commitment. (2) Emotional leadership has a positive effect on job satisfaction. (3) Job satisfaction plays a mediating role between emotional leadership and organizational commitment.

scholarly journals Investigating Organizational Commitment as the Outcome of Job Satisfaction: A Study of Banking Sector of Pakistan

2012 ◽  
Vol 2 (4) ◽  
pp. 146 ◽  
Author(s):  
Maryam Saeed Hashmi ◽  
Dr. Imran Haider Naqvi
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Banking Sector ◽  
Theory And Practice ◽  
Descriptive Statistics ◽  
Sample Characteristics ◽  
Intrinsic Job Satisfaction ◽  
The Relationship ◽  
Positive Effect

This study aims to elaborate the role of job satisfaction in committing employees with organization. This study tested the effect of both components of job satisfaction (intrinsic and extrinsic) of on organizational commitment in banking sector of Pakistan. Data was gathered from employees working in banks of Pakistan. The study has uses descriptive statistics (mean and standard deviation) to identify sample characteristics and inferential statistics (multiple linear regression) to find out the relationship between variables. Results showed the significant and positive effect of both components of job satisfaction on organizational commitment. This study is a contribution to theory and practice with an increased understanding on importance of job satisfaction in committing the employees with the organization.   Keywords: Intrinsic Job Satisfaction, Extrinsic Job Satisfaction, Organizational Commitment  

scholarly journals Entrepreneurial Intentions of Pakistani Students: The Role of Entrepreneurial Education, Creativity Disposition, Invention Passion & Passion for Founding

2018 ◽  
Vol 10 (3) ◽  
pp. 76 ◽  
Author(s):  
Temoor Anjum ◽  
Sara Ravan Ramzani ◽  
Muhammad Farrukh ◽  
Valliappan Raju ◽  
Nida Nazar ◽  
...  
Keyword(s):  
University Students ◽  
Partial Least Square ◽  
Theory And Practice ◽  
Least Square ◽  
Entrepreneurial Intentions ◽  
Equation Modeling ◽  
Entrepreneurial Education ◽  
Entrepreneurial Passion ◽  
The Impact

The purpose of this study was to investigate the impact of entrepreneurial education on entrepreneurial intentions of the university students, moreover, a mediating role of  Entrepreneurial Passion, Perceived Creativity Disposition and Entrepreneurial Passion was also assessed. Data were collected from 595 university students; Partial least square technique was used with the help of SmartPLS software. Results of partial least square structural equation modeling showed that all the hypothesized direct and indirect relationship were supported. Possible implications for theory and practice are discussed in detailed.

The role of salesperson brand selling confidence in enhancing important sales management outcomes: a social identity approach

2018 ◽  
Vol 33 (3) ◽  
pp. 277-290 ◽  
Author(s):  
Bashar S. Gammoh ◽  
Michael L. Mallin ◽  
Ellen Bolman Pullins ◽  
Catherine M. Johnson
Keyword(s):  
Job Satisfaction ◽  
Cross Section ◽  
Design Methodology ◽  
Sales Management ◽  
Measurement Model ◽  
Content Type ◽  
The Impact ◽  
The Relationship ◽  
Social Identity Approach

Purpose The purpose of the study is to address the gap in understanding how the brand influences sales outcomes by focusing one’s attention on the salesperson perceptions of the brand and the salesperson brand selling confidence. Design/methodology/approach The study uses a cross-section survey of professional salespeople. SmartPLS was used to estimate the measurement model and test the hypothesized path relationships. Findings The study’s results indicate that salespeople who believe in the strength of the brands they represent are more likely to identify with the brand, are more confident in selling the brand and, overall, tend to perform better, have higher job satisfaction and are more committed to their companies. Originality/value This paper contributes to the sales literature by further exploring the relationship between the brand and sales function in the firm. This area has recently received academic attention but has not yet considered the mediating processes that connect the two areas. This study identifies perceptions of brand strength and brand selling confidence as mechanisms that mediate the impact of brand on sales outcomes.

Boosting the Competitiveness of Organizations With the Use of Software Engineering

2021 ◽  
pp. 198-216
Author(s):  
Mirna Muñoz
Keyword(s):  
Software Engineering ◽  
Software Development ◽  
Software Quality ◽  
Development Process ◽  
Research Work ◽  
Software Development Process ◽  
The Core ◽  
Development Organizations ◽  
Technological Base ◽  
The One

Software has become the core of organizations in different domains because the capacity of their products, systems, and services have an increasing dependence on software. This fact highlights the research challenges to be covered by computer science, especially in the software engineering (SE) area. On the one way, SE is in charge of covering all the aspects related to the software development process from the early stages of software development until its maintenance and therefore is closely related to the software quality. On the other hand, SE is in charge of providing engineers able to provide technological-base solutions to solve industrial problems. This chapter provides a research work path focused on helping software development organizations to change to a continuous software improvement culture impacting both their software development process highlighting the human factor training needs. Results show that the implementation of best practices could be easily implemented if adequate support is provided.

Sign in / Sign up

Export Citation Format

Share Document