One-Stop Government Portals

2013 ◽  
Vol 9 (3) ◽  
pp. 74-95 ◽  
Author(s):  
Thomas Kohlborn ◽  
Erwin Fielt ◽  
Maximillian Boentgen

E-government is seen as a promising approach for governments to improve their service towards citizens and become more cost-efficient in service delivery. This is often combined with one-stop government, which is a citizen-oriented approach stressing integrated provision of services from multiple departments via a single access point, the one-stop government portal. While the portal concept is gaining prominence in practice, there is little known about its status in academic literature. This hinders academics in building an accumulated body of knowledge around the concept and makes it hard for practitioners to access relevant academic insights on the topic. The objective of this study is to identify and understand the key themes of the one-stop government portal concept in academic, e-government research. A holistic analysis is provided by addressing different viewpoints: social-political, legal, organizational, user, security, service, data and information, and technical. As an overall finding, the authors conclude that there are two different approaches: a more pragmatic approach focuses on quick wins in particular related to usability and navigation and a more ambitious, transformational approach having far reaching social-political, legal, and organizational implications.

2015 ◽  
pp. 1386-1408
Author(s):  
Thomas Kohlborn ◽  
Erwin Fielt ◽  
Maximillian Boentgen

E-government is seen as a promising approach for governments to improve their service towards citizens and become more cost-efficient in service delivery. This is often combined with one-stop government, which is a citizen-oriented approach stressing integrated provision of services from multiple departments via a single access point, the one-stop government portal. While the portal concept is gaining prominence in practice, there is little known about its status in academic literature. This hinders academics in building an accumulated body of knowledge around the concept and makes it hard for practitioners to access relevant academic insights on the topic. The objective of this study is to identify and understand the key themes of the one-stop government portal concept in academic, e-government research. A holistic analysis is provided by addressing different viewpoints: social-political, legal, organizational, user, security, service, data and information, and technical. As an overall finding, the authors conclude that there are two different approaches: a more pragmatic approach focuses on quick wins in particular related to usability and navigation and a more ambitious, transformational approach having far reaching social-political, legal, and organizational implications.


2018 ◽  
Vol 3 (4) ◽  
pp. 1-11
Author(s):  
Khairul Anwar Sedek ◽  
Mohd Adib Omar ◽  
Shahida Sulaiman ◽  
Mohd Nizam Osman

The main function of a one-stop e-government portal is to provide single access point to various e-government services for its users. It needs an effective architecture for integration and interoperability between a one-stop e-government portal and related e-government services. However, due to heterogeneous e-government service platforms and bad e-government service organization, a one-stop e-government portal may fail to provide its main function effectively. This study proposes an architectural approach to improve integration and interoperability among one-stop e-government portal, e-government applications, and e-government services using a service component architecture. The evaluation shows that the proposed approach could be successfully implemented in a prototype of a one-stop e-government portal.


Public Voices ◽  
2016 ◽  
Vol 12 (2) ◽  
pp. 7
Author(s):  
Sophie Till

Three years ago Sophie Till started working with pianist Edna Golandsky, the leading exponent of the Taubman Piano Technique, an internationally acclaimed approach that is well known to pianists, on the one hand, for allowing pianists to attain a phenomenal level of virtuosity and on the other, for solving very serious piano-related injuries. Till, a violinist, quickly realized that here was a unique technical approach that could not only identify and itemize the minute movements that underlie a virtuoso technique but could show how these movements interact and go into music making at the highest level. Furthermore, through the work of the Golandsky Institute, she saw a pedagogical approach that had been developed to a remarkable depth and level of clarity. It was an approach that had the power to communicate in a way she had never seen before, despite her own first class violin training from the earliest age. While the geography and “look” on the violin are different from the piano, the laws governing coordinate motion specifically in playing the instrument are the same for pianists and violinists. As a result of Till’s work translating the technique for violin, a new pedagogical approach for violinists of all ages is emerging; the Taubman/Golandsky Approach to the Violin. In reflecting on these new developments, Edna Golandsky wrote, “I have been working with the Taubman Approach for more than 30 years and have worked regularly with other instrumentalists. However, Sophie Till was the first violinist who asked me to teach her with the same depth that I do with pianists. With her conceptual and intellectual agility as well as complete dedication to helping others, she has been the perfect partner to translate this body of knowledge for violinists. Through this collaboration, Sophie is helping develop a new ‘language’ for violinist that will prevent future problems, solve present ones and start beginners on the right road to becoming the best they can be. The implications of this new work for violinists are enormous.”


Author(s):  
Anh Q. Tran

The Introduction gives the background of the significance of translating and study of the text Errors of the Three Religions. The history of the development of Confucianism, Buddhism, and Daoism in Vietnam from their beginning until the eighteenth century is narrated. Particular attention is given to the different manners in which the Three Religions were taken up by nobles and literati, on the one hand, and commoners, on the other. The chapter also presents the pragmatic approach to religion taken by the Vietnamese, which was in part responsible for the receptivity of the Vietnamese to Christianity. The significance of the discovery of Errors and its impact on Vietnamese studies are also discussed.


2020 ◽  
Vol 13 (1) ◽  
pp. 96
Author(s):  
Carmen Bălan

The academic literature on consumer engagement and sustainable consumption has developed gradually over the last two decades. The body of knowledge related to the role of food and non-food retailers in this context, however, is only beginning to develop. The purpose of this systematic review is to analyse the existing literature on how retailers fulfil their role in engaging consumers in sustainable consumption. The need for a study with this purpose is proven by the fact that academic literature lacks a systematic review on this topic, despite the ascending trend in the number of published articles in the field. This systematic review is based on a five-step process to ensure quality, replicability, transparency, and reliable conclusions. The reviewed articles were published relatively recently in academic journals from different domains. This review identified seven distinct types of retail marketing interventions (involvement of retailers in marketing actions with the aim to engage consumers in sustainable consumption), 30 types of retail marketing mechanisms (consisting in marketing strategies, techniques, tools, and channels used by retailers), and 14 distinct types of consumer engagement in sustainable consumption patterns. The review suggests an agenda for further research and identifies practical implications for retail management.


1994 ◽  
Vol 10 (3) ◽  
pp. 29-38 ◽  

With a network of Business Link agencies due to start offering “one-stop-shop” information and advice services, Business Information Review assesses their prospects by presenting the views of two specialists involved in the provision of services to small and mediumsized enterprises: Patricia Stoat, Information Manager, Tyne and Wear Chamber of Commerce (PS, below), and Sarah Jones, Head of Marketing, Hertfordshire Training & Enterprise Council (SJ).


2021 ◽  
pp. 102111
Author(s):  
Ryan Alexander Hickmott ◽  
Abdulhameed Bosakhar ◽  
Sebastian Quezada Rojas ◽  
Mikaela Barresi ◽  
David Walker ◽  
...  
Keyword(s):  
One Stop ◽  

Quaerendo ◽  
2000 ◽  
Vol 30 (3) ◽  
pp. 240-249
Author(s):  
Marieke Van Delft ◽  
Marco De Niet

2002 ◽  
Vol 124 (4) ◽  
pp. 537-544 ◽  
Author(s):  
Gong Cheng ◽  
Jean W. Zu

In this paper, a mass-spring-friction oscillator subjected to two harmonic disturbing forces with different frequencies is studied for the first time. The friction in the system has combined Coulomb dry friction and viscous damping. Two kinds of steady-state vibrations of the system—non-stop and one-stop motions—are considered. The existence conditions for each steady-state motion are provided. Using analytical analysis, the steady-state responses are derived for the two-frequency oscillating system undergoing both the non-stop and one-stop motions. The focus of the paper is to study the influence of the Coulomb dry friction in combination with the two frequency excitations on the dynamic behavior of the system. From the numerical simulations, it is found that near the resonance, the dynamic response due to the two-frequency excitation demonstrates characteristics significantly different from those due to a single frequency excitation. Furthermore, the one-stop motion demonstrates peculiar characteristics, different from those in the non-stop motion.


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