Understanding Intentions to Switch Toward Cloud Computing at Firms' Level

2018 ◽  
Vol 26 (1) ◽  
pp. 136-165 ◽  
Author(s):  
Zouhour Smaoui Hachicha ◽  
Karim Mezghani
Keyword(s):  
Cloud Computing ◽  
Information Technologies ◽  
Decision Makers ◽  
Research Model ◽  
Structured Interviews ◽  
Mediating Role ◽  
Cloud Computing Adoption ◽  
Multiple Case ◽  
Toe Framework

This research aims to study intentions to switch toward cloud computing at firms' level. As a new way to deploy information technologies (IT) within firms, switching toward cloud computing remains a hard decision that depends on several contextual factors. While several studies have focused mainly on technological aspects, this research adopts a multidimensional perspective by combining the Technology-Organization-Environment (TOE) framework with a two-factor theory perspective. Doing so, the authors attempt to propose a research model that can be useful to deeply understand how firms perform when thinking about switching toward cloud-based solutions. A multiple-case study within five Tunisian firms has been conducted to contextualize the research model and give it more explanation power. The Tunisian context should be interesting, as cloud computing adoption is a new topic that is not sufficiently studied in developing countries, particularly in those characterized by an economy in transition. Data have been collected by semi-structured interviews and coded using the Nvivo software. The analysis of interviews content shows that the expected switching benefits and risks play a mediating role between TOE factors and intentions to switch toward cloud computing. Indeed, the authors found some different results within cases revealing the dual effects of technology, organization, and environment factors on intentions by generating different expected switching benefits and risks. In light of these results, some recommendations are proposed to decision makers in this area.

Understanding Intentions to Switch Toward Cloud Computing at Firms' Level

2021 ◽  
pp. 2415-2447
Author(s):  
Zouhour Smaoui Hachicha ◽  
Karim Mezghani
Keyword(s):  
Cloud Computing ◽  
Information Technologies ◽  
Research Model ◽  
Structured Interviews ◽  
Mediating Role ◽  
Cloud Computing Adoption ◽  
Multiple Case ◽  
Toe Framework ◽  
Hard Decision

This research aims to study intentions to switch toward cloud computing at firms' level. As a new way to deploy information technologies (IT) within firms, switching toward cloud computing remains a hard decision that depends on several contextual factors. While several studies have focused mainly on technological aspects, this research adopts a multidimensional perspective by combining the Technology-Organization-Environment (TOE) framework with a two-factor theory perspective. Doing so, the authors attempt to propose a research model that can be useful to deeply understand how firms perform when thinking about switching toward cloud-based solutions. A multiple-case study within five Tunisian firms has been conducted to contextualize the research model and give it more explanation power. The Tunisian context should be interesting, as cloud computing adoption is a new topic that is not sufficiently studied in developing countries, particularly in those characterized by an economy in transition. Data have been collected by semi-structured interviews and coded using the Nvivo software. The analysis of interviews content shows that the expected switching benefits and risks play a mediating role between TOE factors and intentions to switch toward cloud computing. Indeed, the authors found some different results within cases revealing the dual effects of technology, organization, and environment factors on intentions by generating different expected switching benefits and risks. In light of these results, some recommendations are proposed to decision makers in this area.

scholarly journals A Methodology for Creating a Macro Action Plan to Improve IT Use and Its Governance in Organizations

Information ◽  
2020 ◽  
Vol 11 (9) ◽  
pp. 427
Author(s):  
Veronica Telino ◽  
Ricardo Massa ◽  
Ioná Mota ◽  
Alexsandro Gomes ◽  
Fernando Moreira
Keyword(s):  
Information Technologies ◽  
Action Plan ◽  
Work Capacity ◽  
Decision Makers ◽  
Structured Interviews ◽  
It Use ◽  
The Public ◽  
The Matrix ◽  
The Subject

Information Technologies represent a primary instrument in all types of organizations. However, their use is not always well planned in the public sector. The research proposes a methodology to build a realistic action plan that improves the use of information technology and its governance in public organizations. We conduct a case study using semi-structured interviews to investigate the different views of 8 decision-makers regarding the use of IT and its governance. The findings were analyzed systematically and synthesized into a set of perspectives on the subject. An interference matrix reveals how each view interferes and receives positive and/or negative interference from the others. Based on the matrix, the methodology applies criteria to prioritize the perspectives with the highest potential to improve the use of IT and its governance. The final product of the methodology is an action plan aligned with the vision of the institution’s decision-makers. The plan requires little effort to improve the use of IT and its governance. Seventeen views related to the use of IT and its governance emerged from the interviews. Four views that do not cause or receive harmful interference from other perspectives were selected to guide the plan elaboration. The methodology proved to be efficient for creating an action plan adapted to the institutional reality. According to the managers, the action plan represents with high precision the most urgent needs of the organization, respecting its work capacity and available resources for a project to improve the use of IT and its governance.

Attitudes Towards Cloud Computing Adoption in Emerging Economies

2017 ◽  
Vol 7 (3) ◽  
pp. 44-58 ◽  
Author(s):  
Mohammad Alsharo
Keyword(s):  
Cloud Computing ◽  
Diffusion Of Innovation ◽  
Emerging Economies ◽  
Decision Makers ◽  
Relative Advantage ◽  
It Professionals ◽  
Structured Interviews ◽  
Diffusion Of Innovation Theory ◽  
Cloud Computing Adoption ◽  
Positive Attitudes

Cloud computing is perceived to be the trend of the future as software and hardware turn into the new utility. This study aims to investigate the attitudes of IT professionals and decision makers in emerging economies towards cloud computing. The study also investigates the opportunities and concerns which IT professionals and decision makers have regarding adopting cloud computing in their organizations. This study was carried out in Jordan and the researchers used semi-structured interviews as a research methodology. The theoretical foundation for this research is found in the Diffusion of Innovation Theory. The findings suggest that IT professionals and decision makers in Jordan have positive attitudes towards cloud computing and the adoption rate is increasing at a rapid pace. Relative advantage in terms of cost reduction is a major adoption driver, while compatibility with organizations policies and culture is a major concern. The findings also suggest that government and small to medium-sized enterprises are the major adopters and large enterprises are lagging behind.

Switching Toward Cloud ERP

2014 ◽  
Vol 10 (3) ◽  
pp. 46-61 ◽  
Author(s):  
Karim Mezghani
Keyword(s):  
Cloud Computing ◽  
Information Technologies ◽  
Small And Medium Enterprises ◽  
It Adoption ◽  
Management Support ◽  
Research Model ◽  
Structured Interviews ◽  
Actual System ◽  
Personal Innovativeness ◽  
Medium Enterprises

This paper aims to develop a research model to explain managers' intentions to switch toward cloud based ERP (Enterprise Resources Planning). Indeed, as cloud computing is considered as a true revolution in Information Technologies field, ERP market is shaping toward more cloud based solutions. However, since cloud computing is presented as a risky alternative, cloud ERP adoption may faces reticence from managers. On the other hand, thanks to the benefits of such system associated to the known difficulties of On-Premises ERP, some managers would rather be motivated to switch to the cloud solution. Thus, from the proposed research model we attempt to present factors that influence managers' intentions to switch toward cloud ERP. By considering IT switching as a particular form of IT adoption, we based our literature review on Theory of planned behavior (TPB) to identify the determinants of switching. This review also allowed us to integrate the expected switching benefits and risks as antecedents and the personal innovativeness as a moderating factor. To contextualize our research model, we performed semi-structured interviews in four Saudi Small and medium enterprises (SMEs). The use of Nvivo 10 to codify and analyze the interviews content combined to a deep analysis of previous researches helped us to improve the research model by adding two additional factors: “top management support” considered as the main determinant of intentions and “satisfaction with actual system” as an important antecedent linked closely to switching.

scholarly journals Implementation of Cloud Computing Using the Roadmap for Cloud Computing Adoption (ROCCA) Method in Non-Ministry Government Institutions (Case Study of Lembaga Ilmu Pengetahuan Indonesia)

2019 ◽  
Vol 3 (1) ◽  
pp. 69
Author(s):  
Tony Haryanto
Keyword(s):  
Cloud Computing ◽  
Research Model ◽  
Private Cloud ◽  
Implementation Model ◽  
Government Institutions ◽  
Cloud Computing Adoption ◽  
High Investment ◽  
Analysis Design ◽  
Adoption Model

Cloud computing answers some of the challenges in the ICT world, including the high investment that must be spent. This study aims to examine the adoption of the Roadmap for Cloud Computing Adoption model used for cloud computing implementation at the Indonesian Institute of Sciences. This research model uses cloud computing analysis along with each phase of ROCCA and compared with conditions in Non-Ministry Government Institutions (LPNK). The results of this study are a modification of the adoption model of ROCCA, which consists of 5 (five) stages, namely the Analysis, Design, Adoption, Migration, and Management stages. Then it resulted in the implementation of cloud computing with the implementation model of Private Cloud as a service and Infrastructure as a Service service for research institutions at the Indonesian Institute of Sciences. The implementation of cloud computing at LIPI can run well

Attitudes Towards Cloud Computing Adoption in Emerging Economies

2021 ◽  
pp. 2100-2115
Author(s):  
Mohammad Alsharo
Keyword(s):  
Cloud Computing ◽  
Diffusion Of Innovation ◽  
Emerging Economies ◽  
Decision Makers ◽  
Relative Advantage ◽  
It Professionals ◽  
Structured Interviews ◽  
Diffusion Of Innovation Theory ◽  
Cloud Computing Adoption ◽  
Positive Attitudes

Cloud computing is perceived to be the trend of the future as software and hardware turn into the new utility. This study aims to investigate the attitudes of IT professionals and decision makers in emerging economies towards cloud computing. The study also investigates the opportunities and concerns which IT professionals and decision makers have regarding adopting cloud computing in their organizations. This study was carried out in Jordan and the researchers used semi-structured interviews as a research methodology. The theoretical foundation for this research is found in the Diffusion of Innovation Theory. The findings suggest that IT professionals and decision makers in Jordan have positive attitudes towards cloud computing and the adoption rate is increasing at a rapid pace. Relative advantage in terms of cost reduction is a major adoption driver, while compatibility with organizations policies and culture is a major concern. The findings also suggest that government and small to medium-sized enterprises are the major adopters and large enterprises are lagging behind.

scholarly journals A Case Study on the Adoption of Cloud Computing in Malaysia from The Perspectives of Cloud Providers

2019 ◽  
Vol 3 (02) ◽  
pp. 42-47
Author(s):  
Noor Hazwani Mohamad Puad ◽  
Asma Md Ali ◽  
Mohd Adam Suhaimi ◽  
Husnayati Hussin
Keyword(s):  
Cloud Computing ◽  
Cloud Service ◽  
Structured Interviews ◽  
Cloud Adoption ◽  
Cloud Computing Adoption ◽  
Cloud Providers ◽  
High Level ◽  
Security Concern ◽  
Computing Infrastructure

The objective of this study is to discover the perspectives of cloud providers towards cloud computing adoption in Malaysia in terms of the challenges faced by cloud providers and reasons for the adoption. Data were collected through semi structured interviews with three cloud providers. The findings indicated security concern, difficulties in learning cloud computing infrastructure, changes in IT roles, high cost of bandwidth and life span of IT equipment as challenges faced by cloud providers in providing cloud service in Malaysia. This study also discovered cloud scalability, end-to-end management, high level security, and customizable as the reasons on cloud computing adoption. The findings of this study help people to understand more about the current situation of cloud computing adoption in Malaysia. Keywords—cloud adoption, cloud computing, cloud providers, Malaysia.

scholarly journals Strategic Cloud Computing Framework: A Case Study of South African IT Professionals

2020 ◽  
Vol 5 (8) ◽  
pp. 375-386
Author(s):  
Andrian Wilby Twala ◽  
Ray M Kekwaletswe
Keyword(s):  
Cloud Computing ◽  
South African ◽  
Business Environment ◽  
Decision Makers ◽  
Information Technology Professionals ◽  
It Services ◽  
Cloud Computing Adoption ◽  
Computing Framework ◽  
Study Participants

In a challenging business environment, organizations are striving to stay competitive. Cloud computing is changing the way IT services is being provided and managed. Cloud computing is becoming more relevant in that the benefits of cloud computing include reducing infrastructure and maintenance costs, increasing operational efficiencies, availability and flexibility. However, like any other technology, both strategically and operationally, the organizations are not very confident in adoption and using it. Therefore, in an attempt to help South African organizations to leverage off the benefits of cloud computing. This paper focuses on how cloud computing may be strategically adopted and use in South Africa from the context of individual Information Technology Professionals. To achieve these South African organizations require a means to adopt and use cloud computing. To this point, the contribution of this paper is a framework, based on Contingency Theory, Stakeholder Theory and Technology-Organization-Environment Framework (TOE), that South African organization can use to strategically position cloud computing as preferred technology in a uniformed and coordinated manner. This study applies interpretivism philosophy and case study to understand the cloud computing adoption and use in South African organizations. The study participants were purposefully selected based on their knowledge, experience and views on cloud computing. The main contribution of this paper is the strategic cloud computing framework that can be used by decision-makers to strategically adopt and use cloud computing in a uniformed and coordinated manner in South African organizations.

Value co-creation in the B2B context: a diagnosis of knowledge management based on multiple case studies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Andrei Bonamigo ◽  
Camila Guimarães Frech ◽  
Ana Carolina Custódio Lopes
Keyword(s):  
Empirical Studies ◽  
Structured Interviews ◽  
Content Type ◽  
Knowledge Based ◽  
Multiple Case ◽  
Multiple Case Studies ◽  
Knowledge Asymmetry ◽  
Business To Business ◽  
Practical Implications

Purpose This study aims to empirically investigate how organizations delivering services in business-to-business relations deal with the boundary paradox and knowledge asymmetry in value co-creation. Design/methodology/approach This study adopted a qualitative multiple case study strategy. Datas were gathered through 13 semi-structured interviews that were then analyzed through the content analysis. Findings The authors identified three mechanisms that organizations use to deal with the boundary paradox and two strategies to handle the knowledge asymmetry. Research limitations/implications First, no opportunities were afforded to involve more participants. Second, owning to confidentiality reasons, not all organizations provided us documents to be analyzed. Practical implications The findings guide managers in balancing the use of contracts and trust in inter-firm collaborations and fostering the learning of customers. Also, insights to protect knowledge based on the paradox of openness in value co-creation. Originality/value This study’s findings address the gap in value co-creation literature concerning the lack of empirical studies.

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