Health Care Service Designs with ICT

2011 ◽  
Vol 135-136 ◽  
pp. 565-572
Author(s):  
Chuang Chun Chiou

The applications of Information and Communication Technology (ICT) on new health care service design have drawn vast interests from both academics and industry. In this study we systematically analyzed the needs of different levels for the elderly. From home care service to acute medical treatment at hospital, the selection of appropriate service mainly depends on the level of medication. We address some critical issues and new trends for designing new care service via ICT. The study finds that the availability of enhanced Internet access, innovative interactive tools and devices, integrated health information systems, as well as gene-based screening and diagnostic tools will be the main areas for new health service design which can be tailored for the needs of different service levels.

2019 ◽  
Vol 31 (6) ◽  
pp. 510-521 ◽  
Author(s):  
Jiaojiao Ren ◽  
Ding Ding ◽  
Qunhong Wu ◽  
Chaojie Liu ◽  
Yanhua Hao ◽  
...  

The rapidly growing aging population has attracted global attention. This study explores the associations between 3 basic health insurances, and it identifies factors associated with health care services among the elderly populations. This study is based on multistage stratified cluster sampling method from the 2013 China Health and Retirement Longitudinal Study (CHARLS) resulting in 7589 participants. Medical Insurance for Urban Employees (MIUE) members were more likely to use inpatient health care services. Health insurance programs were associated with inpatient services usage but not outpatient services usage. There are significant disparities in medical costs and health care service usage among the 3 insurance programs. Health insurance program is only associated with inpatient care. These findings may provide some suggestions to support improvements to the Chinese health care system.


2021 ◽  
pp. 002581722110183
Author(s):  
Amanze N Ikwu ◽  
David T Komolafe ◽  
Gladys I Ahaneku ◽  
Sixtus E Nwawudu

Advancements in technology have heralded more than a few cutting-edge benefits. Medicine is a vital sector of every nation and it has benefitted from these advancements in delivering health care services at a distance. The increasing use of Information and Communication Technology (ICT) by a vast population worldwide has been pivotal for telemedicine in recent years. Many developed and developing countries of the world have embraced telemedicine as a proactive means of delivering health care services to their citizens, although at different rates of development. The challenges associated with health care service and delivery is numerous and telemedicine has become one solution to counter some of these challenges. This paper seeks to examine the state of telemedicine in Nigeria. It identifies the gaps that ought to be filled in the Nigerian legal system and proposes relevant policies and legislation that must be formulated by government alongside appropriate authorities in order to ensure an optimum telemedicine system that meets the standards of conventional medicine.


2018 ◽  
Vol 71 (5) ◽  
pp. 2461-2468
Author(s):  
Monalisa Claudia Maria da Silva ◽  
Alexander Moreira-Almeida ◽  
Edna Aparecida Barbosa de Castro

ABSTRACT Objective: To investigate the forms of coping used to relieve tensions by elderly caregivers of elderly relatives and to know the type of support they receive from the Primary Health Care service at home. Method: A qualitative study with a theoretical-methodological contribution of Grounded Theory, carried out with 10 elderly caregivers interviewed between August 2014 and January 2015. Results: Participants use primarily religious coping to deal with adverse situations that arise in their lives; they attribute to the sacred the strength to continue to age and care for another elderly person at home. Religiousness was the main coping strategy used by the participants, but little recognized by the health service. Final considerations: It is recommended that the Primary Health Care service provide greater support to these caregivers and be attentive to the spiritual dimension as an auxiliary element in the process of comprehensive and inclusive health care of these elderly caregivers.


This chapter presents a service customization case study from the health sector that follows the modeling approaches presented in Chapters 5 and 6. The case study analyses the process of a patient’s admittance to a hospital. The chapter describes the factors that reflect all stakeholder views that are related to health care service design and discusses in details how these factors constitute the health service design domain. The chapter continues with the definition of the Service-Process-Data matrix, which represents the interrelationships among all factors that constitute the modeled domain, reflecting the strategic, service, process, and e-service levels of abstraction. Several service customization scenarios are discussed in detail, highlighting the potential for the patient and their impact on the business.


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