scholarly journals (Re)Introducing communication competence to the health professions

2013 ◽  
Vol 2 (3) ◽  
pp. 23 ◽  
Author(s):  
Brian H. Spitzberg

<p>Despite the central role that communication skills play in contemporary accounts of effective health care delivery in general, and the communication of medical error specifically, there is no common or consensual core in the health professions regarding the nature of such skills. This lack of consensus reflects, in part, the tendency for disciplines to reinvent concepts and measures without first situating such development in disciplines with more cognate specialization in such concepts. In this essay, an integrative model of communication competence is introduced, along with its theoretical background and rationale. Communication competence is defined as an impression of appropriateness and effectiveness, which is functionally related to individual motivation, knowledge, skills, and contextual facilitators and constraints. Within this conceptualization, error disclosure contexts are utilized to illustrate the heuristic value of the theory, and implications for assessment are suggested.</p>

2018 ◽  
Vol 08 (04) ◽  
pp. 202-203
Author(s):  
Sara Shakil

The successful provision of adequate primary health care delivery for the underprivileged population in the Asian subcontinent has remained a pressing issue over quite some time. Major reforms in health professions education have taken place across the globe including Asia. Unfortunately, the health education system implemented in Southern Asia (including Pakistan, India, Bangladesh etc.) has not been able to decrease morbidity and decrease the figures of adult and infant mortality rates in this region


Author(s):  
Warren G. McDonald

Health care administration and opticianry are both health care professions, but moving in different directions and both in need of transformation. Opticianry, once a time-honored endeavor, is now floundering to find a direction for the future, while health administration has flourished and has a very bright future in the changing face of health care delivery. This chapter provides background and insights into the history of both fields and some of the recent changes in technology that have affected them that necessitates transforming the way future students are educated and trained. A review of the current literature of both fields provides ample evidence of the need for transforming curricula as technology and health professions continue to rapidly evolve. This technological evolution demands transformation of the educational process.


2018 ◽  
Vol 35 (4) ◽  
pp. 296-307 ◽  
Author(s):  
Jane Coad ◽  
Joanna Smith ◽  
David Pontin ◽  
Faith Gibson

Effective communication is central to children, young people, and their families’ experiences of health care. Most patient complaints in developed health care systems result from ineffective communication, including inadequate information provision, not feeling listened to, failure to value patients concerns, and patients not feeling involved in care decisions. Advanced communication skills training is now embedded within cancer care policy in the United Kingdom and now features prominently within cancer education in many countries. Here, we share findings from a research evaluation of an advanced communication skills training program dedicated to health professionals caring for children and young people with cancer. We evaluated participants’ (n = 59) perceptions of the program, impact on their skills, knowledge, competence, and confidence. An appreciative inquiry design was adopted; data included interviews, precourse-postcourse evaluations, e-mail blog survey, and 360-degree reflective work records. The framework approach underpinned data analysis and triangulation of data sets. Key findings highlighted good and poor practice in health professionals’ engagement with children, young people, and their families; the purpose of communicating effectively was not always consistent with collaborative working. Attending a program helped participants expand their knowledge of communication theories and strategies. Participants valued using simulated scenarios to develop their skills and were keen to use their new skills to enhance care delivery. Our emphasis within this evaluation, however, remained on what was communicated, when and how, rather than to what effect. The impact of programs such as these must now be evaluated in terms of patient benefit.


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