scholarly journals Knowledge management a competitive edge for law firms in Botswana in the changing business environment

2015 ◽  
Vol 17 (1) ◽  
Author(s):  
Madeleine Fombad

Background: Law firms in Botswana offer a particularly interesting context to explore the effects of transition in the knowledge economy. Acquiring and leveraging knowledge effectively in law firms through knowledge management can result in competitive advantage; yet the adoption of this approach remains in its infancy. Objectives: This article investigates the factors that will motivate the adoption of knowledge management in law firms in Botswana, and creates an awareness of the potential benefits of knowledge management in these firms.Method: The article uses both quantitative and qualitative research methods and the survey research design. A survey was performed on all 115 registered law firms and 217 lawyers in Botswana. Interviews were conducted with selected lawyers for more insight. Results: Several changes in the legal environment have motivated law firms to adopt knowledge management. Furthermore, lawyers appreciate the potential benefits of knowledge management. Conclusion: With the rise of the knowledge-based economy, coupled with the pressures faced by the legal industry in recent years, law firms in Botswana can no longer afford to rely on the traditional methods of managing knowledge. Knowledge management will, therefore, enhance the cost effectiveness of these firms. Strategic knowledge management certainly helps to prepare law firms in Botswana to be alive to the fact that the systematic harnessing of legal knowledge is no longer a luxury, but an absolute necessity in the knowledge economy. It will also provide an enabling business environment for private sector development and growth and, therefore, facilitate Botswana’s drive towards the knowledge-based economy.

Author(s):  
Juan-Francisco Martínez-Cerdá ◽  
Joan Torrent-Sellens ◽  
Mônica Pegurer Caprino

This research analyzes the connections between media literacy and context of the knowledge economy, establishing a relationship between so-called co-innovative sources (ICT, organizational innovation and qualifications of employees) of the business environment and media literacy. It seeks to verify the behavior of media literacy as a co-innovative source, as fundamental as the three other ones to the viability and sustainability of companies. Authors start from a literature review related to media literacy and knowledge-based economy and then raise their own model that integrates the co-innovative sources and media literacy (the ‘Tetrahedron of Co-Innovative Sources') with which analyze media literacy in the business context. To verify the proposed relations, the research uses the Celot and Pérez Tornero's (2009) framework (proposed in the “Study on Assessment Criteria for Media Literacy Levels” delivered to the European Commission) with official statistical sources in Europe, returning results with which to test the hypothesis that a higher level of media literacy of citizens of a country has a positive influence on its companies and businesses.


The article determines a significant importance of knowledge management as a key technology for the development of an enterprise in an innovative knowledge-based economy. The main features of the enterprise development as an open dynamic system are systematized and characteristics of the knowledge economy and innovative economy are determined. Following the above characteristics it is proved that the formation of an innovative economy is impossible without new knowledge and its commercialization, and the basis of the knowledge economy are innovations in various fields of activity. The given types of economies should be further considered not as separate concepts, but as integral components of the innovative knowledge-based economy. The theoretical approaches to the definition of the essence of knowledge management at the enterprise are systematized and their interrelation with the innovation process and innovative development is shown through the creation of new knowledge, increasing the efficiency of innovation development and the formation of innovative abilities of the innovatively active employees. The goals, tasks, functions, principles, stages, methods and methods of knowledge management in innovative knowledge-based economy are considered. The typology of contradictions in the innovative activity of the enterprise is given; the essence of economic, information, technological, organizational, psychological, structural and social contradictions is revealed. Technologies of knowledge management that contribute to eliminating contradictions and innovative development of the enterprise are defined. It is substantiated that different types of contradictions in the innovative activity of an enterprise can be eliminated by means of knowledge management technologies, which, as a result, causes qualitative changes at the enterprise. As the key signs of development are qualitative changes and elimination of contradictions, the use of knowledge management in the conditions of an innovative knowledge-based economy will contribute to the development of the enterprise.


2004 ◽  
Vol 18 (5) ◽  
pp. 321-327 ◽  
Author(s):  
Kari T. Laine

In a knowledge-based economy higher education institutions (HEIs) and specialized research units have an important role to play in bringing knowledge to the regions. The first and perhaps most important step for an HEI is to understand the needs of regional industry Only then can it work in close and effective collaboration with firms. In this paper Finland's Satakunta Polytechnic (SPT) is used as a case example to examine what practical actions an HEI can take to increase interaction with industry and achieve better knowledge circulation. The paper describes the models and tools developed at SPT towards these ends, including strategy-based regional development, the cluster approach to development, the partnering process, knowledge management and the ‘SNIFF’ process (‘Searching for New Innovations For Firms’). It is stressed that regional development strategies must take into account the wide-ranging impacts of global competition and economics and thus regional actions must be compatible with the demands of global competition and the knowledge economy.


Author(s):  
Mohanbir Sawhney ◽  
Emanuela Prandelli

In the knowledge-based economy, the value of products and services largely depends on the knowledge intangibles they embed (Drucker, 1993). The success of firms is increasingly becoming linked to the intellectual capital they are able to accumulate and re-invest in their markets (Davenport & Prusak, 1998; Nahapiet & Ghoshal, 1998; Sullivan, 1998). In this age of knowledge-based business, it is incumbent upon firms to pay increasing attention to the development of customer knowledge (Balasubramanian et al., 1998; Sawhney & Kotler, 1999). However, researchers in marketing have generally assumed that knowledge creation happens only within the firm’s boundaries or, at the most, within the strategic alliances among firms. We argue that in the knowledge economy we need to move beyond this perspective of the firm as the knowledge creator that learns about customers and creates value for them, to a perspective of the firm as a co-creator of knowledge that learns and creates value with its customers. As already argued only in service marketing literature, customers are a vital source of knowledge and hence competitive advantage. The cooperation with them gives firms the opportunity to renew the source of their competitive advantage constantly. This is significant in a business landscape where unique and lasting competitive advantages are increasingly rare. Through co-operation with their customers, firms can better anticipate market changes (Anderson & Narus, 1991; Nonaka & Takeuchi, 1995), catalyze their innovation processes (von Hippel, 1982, 1986, 1994), and better respond to latent customer needs (Leonard & Rayport, 1997).


Author(s):  
Juan-Francisco Martínez-Cerdá ◽  
Joan Torrent-Sellens ◽  
Mônica Pegurer Caprino

This research analyzes the connections between media literacy and context of the knowledge economy, establishing a relationship between so-called co-innovative sources (ICT, organizational innovation and qualifications of employees) of the business environment and media literacy. It seeks to verify the behavior of media literacy as a co-innovative source, as fundamental as the three other ones to the viability and sustainability of companies. Authors start from a literature review related to media literacy and knowledge-based economy and then raise their own model that integrates the co-innovative sources and media literacy (the ‘Tetrahedron of Co-Innovative Sources') with which analyze media literacy in the business context. To verify the proposed relations, the research uses the Celot and Pérez Tornero's (2009) framework (proposed in the “Study on Assessment Criteria for Media Literacy Levels” delivered to the European Commission) with official statistical sources in Europe, returning results with which to test the hypothesis that a higher level of media literacy of citizens of a country has a positive influence on its companies and businesses.


Author(s):  
Sushil K. Sharma ◽  
Jatinder N.D. Gupta

Intelligence enterprises are evolving where knowledge management and other business intelligence (BI) solutions provide the in-depth analytical capabilities needed to turn raw data into actionable knowledge for an enterprise. This chapter describes why there is a need for such intelligent enterprises in knowledge-based economy and how to create those enterprises.


2018 ◽  
pp. 58-66
Author(s):  
GIVI BEDIANASHVILI

In modern conditions it is important to develop a systemic and institutional concept of culture as a form of knowledge economy. In order to present a systemic concept of knowledge and culture in the formation of knowledge economy, I think the new meaning of paradigmatic and conceptual aspects of economic science is of particular importance. In addition, the systematic representation of the cognition process is particularly important. As shown by the practice of recent years, the main problems in the form of knowledge technology are solved, which will facilitate the improvement of the “cognitive” function of economic science and enhance its practical benefits. The modern stage of globalization is characterized by a number of specific peculiarities of post-dosystem development, which, in our view, is important to the development of knowledge-based economy (knowledge economy). It is noteworthy that globalization stems from adding global dimensional dimensions to the knowledge economy, such as resource-technological, informative, communicative and institutional structures. In addition, we think it is necessary to understand the knowledge of the knowledge economy. This makes it possible to develop culture with knowledge as a factor of forming a knowledge economy. According to the Postindustural Theory, the main resource of the post-denser economy is information and knowledge, the main type of manufacturing activity is the high level of automation of the production, the science of technologies used primarily from the main technologies, and various services are the most common types of economic activity. In industrial society, the field of agriculture, industry - Industry, Postindustry - determinants are already theoretical knowledge with universities, as a place of active and generating knowledge.


Author(s):  
Fotini Voulgaris ◽  
Christos Lemonakis ◽  
Konstantinos Vassakis

The globalization and the increasing competition especially during the latest years of crisis provide a new environment for SMEs. In the “knowledge-based economy”, firms’ competitiveness is strongly related to technical know-how and skills. The important keys for the survival, growth and development of SMEs are related to technological and scientific improvements, cooperation, innovation capacity and knowledge management. This is the first study which attempts to present the above characteristics of Greek manufacturing SMEs at the post-crisis era.


Author(s):  
Andrea Bencsik ◽  
Tímea Juhász

This chapter shows how SMEs can compete with multinational companies. This chapter was written on the basis of practical research results. In this research, Hungarian and Slovakian SMEs were investigated from the view of a knowledge-based economy. The question was how they can face future challenges. The researchers wanted to know how SMEs handle their chance which is hidden in their way of thinking about a knowledge strategy. As a result, these companies seem to be afraid, uncertain, and think their success is only luck or a current incident. They live a “fly by night” existence, and they do not feel the importance of development, of studying, of knowledge; they run after work and money. These enterprises feel that they have to survive, and to this, they need money and financial capital. Therefore, knowledge and studying fall behind.


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