The Perception of the Patients on the Effects of Internet Health Information on the Doctor-Patient Relationship

2008 ◽  
Vol 14 (4) ◽  
pp. 345
Author(s):  
Jeongeun Kim ◽  
Seonghee Jeong ◽  
Meihua Piao ◽  
Sunyoung Park ◽  
Sunyoung Lee ◽  
...  
2019 ◽  
pp. 127-135
Author(s):  
Janina Wiertlewska

The following paper deals with the issues of doctor’s image in the doctor-patient relationship in the Internet era and the influence of Internet on patient’s compliance. Both positive and negative standpoints have been discussed briefly, followed by a description of a research model proposed by Laugesen, Hassanein and Yufei (2015) applicable for this type of study. The study examines the impact of patients’ use of Internet health information on various elements of patient-doctor relation (including compliance) through a theoretical model based on principal-agent theory as well as the information asymmetry perspective. A pilot survey and interview study performed on one Polish doctor and a group of his patients, a specialist in Family Medicine has been described. The study carried out by three coworkers: Laugesen, Hassanein and Yufei (2015) revealed that patient-doctor concordance and perceived information asymmetry have relevant effects on patient’s compliance while patient-doctor concordance reveals a stronger relationship. The final conclusions were such that only doctor’s quality had a significant influence on the information asymmetry; the Internet health information gathered by a patient had no impact on perceived information asymmetry; the pilot study performed on the Polish physician confirms the theses presented in this paper but further investigations concerning the formerly discussed issues should be done.


2007 ◽  
Vol 66 (3) ◽  
pp. 346-352 ◽  
Author(s):  
Carma L. Bylund ◽  
Jennifer A. Gueguen ◽  
Christina M. Sabee ◽  
Rebecca S. Imes ◽  
Yuelin Li ◽  
...  

2007 ◽  
Vol 14 (2) ◽  
pp. 165-176 ◽  
Author(s):  
Mette Hartlev

AbstractIn this article, the author explores the nature of confidentiality in the doctor-patient relationship and discusses the extent to which patient's rights to confidentiality, privacy and autonomy are balanced by a professional interest in good care and the organizational interest in administrative efficiency.


Author(s):  
Madhuwanthi R.M. ◽  
Marasinghe R.B

Introduction: Health information management is one of the major pillars in a health system that improves the effectiveness and efficiency of health services. It is essential to assess the patient perception towards re-engineered services provide through Hospital Information Management Systems (HIMSs) and how this implementation affects the doctor-patient relationship. The objective of the study was to describe the extent of patient satisfaction towards Out-Patient Department (OPD) services, pharmacy service and patient physician relationship in the OPD, re-engineered through a HIMS, at the Castle Street Hospital for Women (CSHW), Sri Lanka. Methods: A descriptive cross-sectional study was carried out among 362 out-patients aged over 18 years attending the OPD of the CSHW during 2018-2019. Consecutive sampling method, and an interviewer-administrated questionnaire were used to collect data. The quantitative analysis was done using the SPSS software version 23. The sentiment analysis was performed to analyze comments given by patients using the Rapid Miner software. Results: All participants were females with a mean age of 41years (±13.58). Almost all participants were satisfied with overall services provided by the OPD (99.7%) and the pharmacy (98.4%). The majority (65.3%) agreed that implementation of the HIMS had improved the doctor-patient relationship. All reported comments regarding the re-engineered services of the OPD were ‘positive’. The study also suggests considering providing information in all common languages while announcing the patient’s OPD number at the waiting area in future implementations. Conclusions: The majority of patients were satisfied with the overall OPD services provided through implementation of the HIMS at the CSHW, Sri Lanka. Keywords: Health information systems, Hospital information management system, Outpatientdepartment, Patient-physician relationship.


2018 ◽  
Vol 64 (8) ◽  
pp. 692-699 ◽  
Author(s):  
Luciana Rodrigues Alves da Mota ◽  
Carolina Cavalcanti Gonçalves Ferreira ◽  
Henrique Augusto Alves da Costa Neto ◽  
Ana Rodrigues Falbo ◽  
Suélem de Barros Lorena

SUMMARY OBJECTIVES To analyse the opinions and attitudes reported by medical specialists regarding online health information and their interference in the doctor-patient relationship. Methods A cross-sectional study developed between 2016 and 2017 in Recife-Pernambuco-Brazil, which used a questionnaire in person in a population of 183 specialists from the Instituto de Medicina Integral Prof. Fernando Figueira. The results were analysed through the Statistical Package for the Social Sciences. Obtained approval of the Ethics Committee under the voucher number 121004/2016. Results In the opinion of 85.2% of physicians, online health information has both positive and negative impacts on the physician-patient relationship. Faced with a questioning patient who claims to have researched information on the internet, 98.9% of the physicians said they would try to explain the reasons for their diagnosis and treatment. 59% already had a patient who modified the treatment recommended after seeing health information on the Internet. 73.8% agreed that online health information has positive effects for the general public, but 89.1% feel that most patients do not know which online health information is reliable CONCLUSION The physicians surveyed view online health information in a positive way, but realize that it is necessary to be cautious as to their repercussions on the treatment of patients. There is concern about the accuracy of online health information, and it is incumbent upon the physician and health institutions to instruct patients about the sources of quality and that they are able to understand, as its known the patients have an active voice through the guarantee of the ethical principle of autonomy.


Author(s):  
Rachna Shekhar ◽  
Sandhya Rani Javalkar

Background: The Internet has proven to be a powerful vehicle for the dissemination of information and the use of Internet by the patients as a source of information on health and disease is increasing rapidly. It has reformed the doctor-patient relationship by empowering patients with information. The objective was to study the trends of patient’s health information seeking behaviour on the internet and its effects on the doctor-patient relationship.Methods: A cross-sectional study was conducted amongst the 73 doctors and 110 patients attending the tertiary health care centre, Davanagere. A pre-tested and pre-validated questionnaire was used to collect data. Percentages and Proportions were used to summarize the study variables.Results: The most common search engine used was Google i.e. 92% and majority of them looked up symptoms/ disease condition 80%. 57% respondents verified doctor’s advice. 73% respondents stated that they used online health information for self-diagnosis but less than 10% of respondents took medications mentioned online. The doctors (60%) stated that the patient’s Internet use proves that the patient or his/her family are involved and take responsibility. However, 49.3% of doctors stated that they get uncomfortable when presented with online health information by the patients.Conclusions: Doctors are starting to recognize the use of the internet by patients as a source of health information. Patients consider the internet as a supplementary resource for better understanding of symptoms and diagnosis. The need of the hour is better communication between doctor and patients; and availability of reliable web-based health resources to patients for better compliance.


2019 ◽  
Vol 10 (1) ◽  
pp. 9
Author(s):  
Gema Revuelta

Introducción: Los comportamientos de la ciudadanía respecto a la información de salud pueden influir en sus relaciones con otras personas y en sus propias decisiones.Objetivos: Aumentar la comprensión sobre los cambios en los comportamientos de los ciudadanos españoles respecto a la información sobre salud entre 2014 y 2018.Metodología: Se han realizado 6 grupos focales con ciudadanos (N=31) y 4 con comunicadores especializados en salud (N=23). Las transcripciones se han codificado y analizado con la ayuda del programa Atlas.ti 8.Resultados: En 2014, las redes sociales comenzaban a ocupar un papel central en el acceso a la información sobre salud, especialmente entre los más jóvenes. En 2018, en opinión de los comunicadores, aunque hay más contenidos de calidad online, las estrategias comerciales de las redes hacen que los ciudadanos estén más expuestos a fake-news (incluyendo las pseudoterapias) y a contenidos superficiales (como la imagen corporal). Los temas que interesan a la población han cambiado y también su comportamiento respecto a la información. El uso de la información online en la relación médico-paciente no parece haber variado.Conclusión: En 4 años se han producido transformaciones en la exposición y el acceso a la información de salud que pueden tener consecuencias considerables.Palabras Clave: comunicación de salud; redes sociales; relación médico-paciente; fake-news.AbstractIntroduction: The behavior of citizens regarding health information can influence their relationships with other people and their decisions.Objectives: To increase the understanding of behavioral changes of Spanish citizens regarding health information between 2014 and 2018.Methodology: Six focus groups were organized with citizens (N = 31) and four with specialized health communicators (N = 23). The transcripts have been coded and analyzed with Atlas.ti 8 software.Results: In 2014 social networks began to occupy a central role as a means of access to health information, especially among the youngest. From the opinion of communicators, in 2018 there is now more quality information online, but the commercial strategies of the social networks encourage the exposure of citizens to fake-news (including pseudo therapies) and superficial contents (i.e. body image). Citizens have changed their issues of interest and their behavior regarding health information. The use of online information within the doctor-patient relationship do not seem to have changed.Conclusion: In four years there have been changes in the exposure and access to health information that can have considerable consequences.Keywords: health communication; social networks; doctor-patient relationship; fake-news 


Sign in / Sign up

Export Citation Format

Share Document